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Jon Arnold and I finally got it all together and are proud to announce the launch of our new portal, IP Communications Insights.

I'll let the announcement we sent over the wire this morning fill you in on the details:

Robins Consulting Group and J Arnold & Associates Announce the Launch of IP Communications Insights

New Web Site is Home to IP Communications Industry Newsletter, Blogs, Podcasts, Newsfeeds, and Market Research and Intelligence

NEW YORK & TORONTO--(BUSINESS WIRE)--Robins Consulting Group (RCG) and J Arnold & Associates (JAA) - both prominent IP communications industry research, marketing and consulting firms - have proudly announced the launch of their new independent Web platform "IP Communications Insights", located at

IP Communications Insights is the culmination of a partnership between the two firms that includes an array of marketing, communications, advisory, consulting and research services for IP communications technology vendors and service providers.

Designed to be an independent platform for industry thought leaders and market intelligence, the goal for IP Communications Insights is to offer valuable coverage, analysis and information not readily available elsewhere.

In addition, IP Communications Insights will publish an ongoing series of industry reports designed to be very topical, highly strategic, concise and affordably priced. One study in the works, "VoIP Mashups - Where's the Money?" is a critical evaluation and insider view of this rapidly evolving space. The possibilities for VoIP mashups are limitless, but the business case scenarios are not. This ground-breaking report will survey today's landscape and provide a strategic roadmap for making VoIP mashups a viable business.

Marc Robins, IP Communications Insights Co-Founder and Chief Technology Evangelism Officer of RCG, has been involved in the IP communications industry since its inception, and has served the industry as a reporter and analyst, conference producer and magazine publisher, and marketing executive and consultant.
Continue Reading...






Jon Arnold just let me in on the official "hard" launch of a new Web portal called "IP Convergence TV", of which Jon is Portal Editor. Here's Jon's blog post about it.

IP Convergence TV is a non-profit initiative that Comverse is heading, along with a group of charter sponsors including Intel, AudiCodes, Tilgin, BEA, and Blueslice. All these companies support the initiative by contributing content about all the various aspects of IP convergence - IPTV, Triple Play, FMC, etc.

Already, there's a good chunk of content on the site, and it has a nice, clean layout and very easy navigation. Definitely worth checking out!



Off to VON Tomorrow

March 19, 2007 9:02 PM

I'm off to the VON show in San Jose, CA tomorrow morning, and I'm interested to see if there's any truth behind Thomas Howe's brave post today about why he's not attending the event. I'll be meeting with other technologists while I'm there, so I'm curious whether this position is shared by them.

For my part, I'm looking forward to shooting the breeze with my industry friends, making new friends, and (hopefully) discovering new innovative solutions and sussing out relevant industry trends.

Also, let me extend an invitation to those also attending the event to contact me if you're interested in meeting up.

It's "Prime" Time for Skype

March 11, 2007 5:10 PM | 3 Comments
Josh Lowenstein, over at the Webware blog from, recently posted about a new paid-by-the-minute service from Skype called Skype Prime.

According to the post, Skype Prime is aimed at consultants and other professionals that need to monetize their phone time. Such users can set their own per-minute rates that get charged to the caller. Skype Prime takes 30 percent of the fees to pay for the service, and users can set up as many types of paid-for calls as they want, with short descriptions and custom pricing.

Each type of call gets listed on the users Skype profile for others to see, and there are two options for pricing: a one-time fee, or charging by the minute. Continue Reading...

Ebay's Year-End Earnings Report

January 31, 2007 11:46 AM

I had to chuckle -- and scratch my head -- when I heard about the "glum" news regarding the financial performance of Ebay's VoIP operation, a.k.a. Skype. According to Ebay CEO Meg Whitman, "The monetization efforts we outlined at the time of the acquisition are not developing as quickly as we had hoped." During 2006, Skype generated $195 million in revenue -- after Ebay laid out $2.6 billion for the company in 2005.

Am I missing something here? A lackluster "monetization" result was basically guaranteed given the decision to give away free Skype Out calls for the entire 2006 calendar year for North American subscribers. Continue Reading...

Back from Sunshine and IT Expo

January 29, 2007 6:32 PM

Fort%20Lauderdale.jpg I just returned from travels south, to Fort Lauderdale and Internet Telephony EXPO -- and arrived in Winter in New York. It was bound to arrive at some point (although I thankfully missed the deep freeze, eight-degree temperatures of a couple of days ago).

The show was great -- well-attended and full of good content in the conferences.  Jon Arnold and I spent some time together basking in the glow of our recent announcement.  See Jon's post about show highlights.

sunburn.jpgAnd yes, I did spend a little time in the sun -- and barely escaped serious harm. Continue Reading...

Jon Arnold and I figured that since most everyone else was making some sort of announcement, issuing press releases and generally making noise  -- especially to pull in the crowds at Internet Telephony Conference & EXPO East going on right now -- that it was OK to make some noise of our own.

Hopefully it will be music to your ears

Robins%20Consulting%20Group%20Text%20with%20Logo.JPG          JArnold_logo.jpg

Robins Consulting Group and J Arnold & Associates Announce New Partnership

Two Prominent IP Communications Industry Research and Consulting Practices Join Forces to Offer an Array of Services and Co-Develop New Sources of Industry Intelligence

NEW YORK, TORONTO, and FORT LAUDERDALE, January 23, 2007-- Robins Consulting Group (RCG) and J Arnold & Associates (JAA) – both leading IP Communications industry research, marketing and consulting firms – have proudly announced a new partnership that includes the two firms joining forces to provide an array of marketing, communications, strategy consulting and market research services to their growing roster of IP communications technology vendors and service providers.

In addition, RCG and JAA will be jointly developing new information resources, including an electronic newsletter and related Web site, which will offer unique industry analysis, a healthy dose of opinion, provide a new platform for other industry thought leaders, and offer valuable coverage and information not readily available elsewhere about the rapidly evolving IP communications industry.

Veteran industry thought leader Marc Robins, RCG's founder and Chief Evangelism Officer, has been involved in the IP communications industry since its inception, and has served the industry as a leading reporter and analyst, conference producer and magazine publisher, and marketing executive and consultant. Continue Reading...

winter%20traffic.jpg I'm looking forward to a little travel now, just as the weather is starting to behave wintery (pretty soon NYC will look like this).

Thankfully, upcoming travel will take me south to Fort Lauderdale, Florida, for Internet Telephony Conference and EXPO East.

I'll be moderating, checking out the latest technology on the show floor and sussing out the latest trends,sunny%20beach.jpg holding meetings in the press room and elsewhere in the convention center (maybe out on a sun-drenched  patio) and generally enjoying catching up with folk and putting new faces to new names.

I'll be attending from midday Wednesday, January 24th till the show's end on Friday afternoon. If you're also attending the show and would like to meet up, please let me know. Continue Reading...

Calling On A Stranger

December 20, 2006 10:40 AM

The evolution of IP communications technology has wrought profound changes in the way communications networks and systems are architected and designed -- and is surely well on its way towards completely replacing our legacy, TDM infrastructure.

But aside from the disruption this technology is creating within the global telecommunications industry, and the wealth of new features and capabilities being delivered to users, little is being written or said about some of the profound changes occuring in user behavior and expectations as a result of these new capabilities.

For example, I'm sure many Skype users (and I expect members of other competing Web telephony cum "voice community" services) have received calls from complete and total strangers -- even without the "Skype Me" status selected that invites such serendipitous communications.
moldova map.jpg Recently, I received a surprise call from a student from Moldova looking to make some new friends in America and an opportunity to practice her English speaking skills, which turned out to be fairly decent. (I was surprised since my Skype status was set to "away", and as a result I was not expecting to receive any calls.)

At first, I was sort of taken aback, uncertain how to respond. Continue Reading...

Skype seems to have dominated the VoIP news and blogosphere today, with their announcement of a new $29.95 annual, "all you can eat" calling plan today. What makes it even sweeter is they are offering a 50% discount to those that sign up before Jan 31, 2007, and throwing in a gaggle of extra bonuses. Check out Tom Keating's lowdow and assessment of the goodies, here.

Unlike Tom, I think this whole move is positive and a sweet deal to boot, and although it may open the door a bit wider for competitors like Jajah and Raketu who are sticking to totally free calling plans, I'm not sure this is going to make the doors swing open that much more for them.

My colleague and blogger buddy Jon Arnold has also written up a great analysis of the announcement, and I agree with everything he has to say on the matter, so I defer to his own words.
Continue Reading...
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