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contact center tag

Drill down on contact center search:

5 result(s) displayed for contact center (1 - 5 of 5):

Upcoming Webinars Designed to Save You $$$

I am privileged to work with a great team at TMC.  One of the things our team does exceptionally well is organize webinars, and I saw two upcoming events to which I wanted to draw your attention. First on Thursday, April...

Genesys Acquires Conseros, SDE

Genesys Telecommunications Laboratories, an Alcatel-Lucent company today announced two acquisitions. The company has acquired German firm SDE Software Development Engineering GmbH ("SDE") as well as New Brunswick, Canada-based Conseros. SDE's primary product, called Genesys Customer Interaction Portal, is a Web-based thin...

SunPorch Picks Fonality Contact Center, Saves $100K

Fonality today announced a customer win with SunPorch, the Westport, CT-based manufacturer of sunroom kits. SunPorch says they have saved $100,000 by deploying Fonality's PBXtra Call Center solution. The news was announced here, and a case study detailing how SunPorch was...

Outrageous Interactions: Public Voting Begins Today!

If you've been following along with the Outrageous Interactions contest, today is an important day. The panel of expert judges has selected the finalists and voting is now open to the public to decide who will win the trip to Hawaii. Voters...

Noble Systems to Acquire Amcat

The consolidation in the tech space is clearly not limited to the VoIP arena. Contact center players are getting in on the fun as well. According to a Marketwire report, Noble Systems Corporatiion is set to announce that it...
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