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iPhone App Store Goes Live; Get Salesforce To Go

Apple's iPhone App Store is now live. And Salesforce.com has announced that its Salesforce CRM applications and Force.com platform are available as Salesforce Mobile applications for iPhone from the App Store.  In order to get access to the App Store, you...

Top 8 Trends Shaping the Customer Service Experience

Salesforce.com has released a fascinating informational video titled, Top 8 Trends Shaping The Customer Service Experience.   The video features a pair of high-level presenters, Michael Maoz, vice president and distinguished analyst from Gartner, and Kendall Collins, senior vice president...
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