Greg Galitzine : Greg Galitzine's VoIP Authority Blog
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Dimension Data Drives Productivity, Cost Savings

Down at the VoiceCon show in Orlando today I had the opportunity to meet with Mark Zerbe of Dimension Data. Zerbe is vice president, Converged Communications at the IT services and solutions provider. Our discussion ranged to include a series of...

Polycom Q4 Results Announced

Polycom announced their quarterly earnings today and the results were a mixed bag. The Pleasanton, CA-based maker of voice and video equipment announced adjusted Q4 EPS of 42 cents, which was ahead of analysts' estimates of 40 cents. The company also announced...

Our Growing Family

Sometimes we get so busy we don't notice the great things that occur right under our noses. In the past few months we've welcomed several new voices to the TMC blogosphere, and we continue to expand our roster of industry experts...

Smule's Ocarina: Number One With a Bullet!

   Talk about your hot viral apps! Smule, the developer of the wildly popular Ocarina application for use on Apple's iPhone, today announced that it's jumped to the top of the charts in several Apple App Stores around the world, including the...

Look! Up in the Sky...

It's such a cliché, but I can't help myself.   It's my first Internet experience at 36,000 feet. I sent an e-mail to my brother in law: "You'll never guess where I am right now..." I remember those in-flight phones too, back in...

Obama Wins, Internet Rocks

TMCnet's Jessica Kostek has an interesting story on how the election and post-election reaction played out on the Internet last night. I actually stepped away from my keyboard around 10:15 pm last night (ET) and watched the results play out on...

4G Wireless: My Interview(s) With Carl Ford

They say that a fulfilling life includes learning something new every day. Well, today I learned that being interviewed by Carl Ford is its own reward. And if you asked me six months ago if I would be interviewing Carl Ford...

Logitech Dials Up SightSpeed

Logitech International has announced that it will acquire SightSpeed Inc. for approximately $30 million in cash. SightSpeed offers consumers and businesses high-quality, SIP-based Internet video communications services, including video conferencing, video chat, video voicemail, collaboration tools, and more. According to the announcement: The...

Live Video Streaming; Skype: VoIP Is Dead Keynote at ITEXPO

Skype's Jonathan Christensen is speaking right now about how VoIP is dead. Of course he's just generating some controversy, but it's an attention grabbing headline nonetheless. Meanwhile check out Tom's blog. I'm sitting next to him and he's holding up his smart phone...

The Future is Video

I attended the session entitled Future Trends at ITEXPO. Seeing as it was the dreaded “early session” I wasn’t sure what to expect in terms of audience numbers, but I was happy to find a session room with lotsof eager attendees...

Top 8 Trends Shaping the Customer Service Experience

Salesforce.com has released a fascinating informational video titled, Top 8 Trends Shaping The Customer Service Experience.   The video features a pair of high-level presenters, Michael Maoz, vice president and distinguished analyst from Gartner, and Kendall Collins, senior vice president...
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