Greg Galitzine : Greg Galitzine's VoIP Authority Blog
Greg Galitzine

August 2005

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Report Puts Cisco Ahead of the Pack

August 31, 2005

Worldwide service provider router and switch revenue reached $1.8 billion in the first half of 2005, up 10 percent from the first quarter, and up 24 percent year over year. This comes from Infonetics Research's just-released quarterly report, Service Provider Routers and Switches. The research firm predicts that worldwide annual revenue will reach $8.9 billion by 2008.

Cisco leads the pack in worldwide edge router revenue with 56%, followed by Juniper (21%) and Huawei (9%). Huawei’s sales reportedly more than doubled in the most recent quarter.

ShoreTel Releases New IP PBX; Named Fastest Growing IP PBX Vendor

August 29, 2005

This morning, ShoreTel announced ShoreTel 6, the sixth generation of its distributed IP PBX voice solution. The newest ShoreTel IP PBX features an Office Anywhere feature, which is designed to support mobile users on any device in any location. ShoreTel’s latest offering features integrated software distribution, media encryption, on-net dialing, and increased support of international operations.  ShoreTel has also delivered two new telephone devices, a low-end IP phone and a 24-button programmable button box for operators and assistants.

 

In other news, ShoreTel announced today it has been recognized by InfoTech as the fastest growing IP PBX company in the United States. According to the recent InfoTech InfoTrack Report for Enterprise Communications, ShoreTel’s pure IP line shipments grew 96 percent between Q1’04 and Q1’05, more than any other industry vendor.

The releases follow.

/////////////////////

ShoreTel redefines mobility and increases options with 6th generation of its pure IP telephony platform

Trademark flexibility, manageability, and ease of use get even better; new handsets and native SIP support expand options

SAN DIEGO, Calif.

Interactive Services Would Bolster IPTV

August 19, 2005

Interactive services are the key to IPTV success in the U.S. So says a recent study conducted by Parks Associates. The report tells us that consumers interested in interactive services such as voting on game shows, targeted advertising, and gaming, represent a lucrative early market for IPTV services and applications.

According to IP Video Services: Analysis and Forecast, that group of consumers totals nearly 27 percent of all U.S. households.

This segment, as identified in Parks Associates' multinational study Global Digital Living, is highly receptive to advanced TV services.

Service providers, particularly telecom operators, could boost current revenues on their quad-play service packages (voice, data, video, and wireless) by 33 percent by adding such services as video-on-demand as well as home monitoring, gaming, and wireless broadband, resulting in a potential increase of $1.81 billion in revenues over the basic quad-play package.

The Global Digital Living project is a study of worldwide consumer technology trends and surveyed Internet households in thirteen nations: France, Italy, Spain, Germany, Canada, Taiwan, Japan, India, China, South Korea, Australia, the United Kingdom, and the United States.

EXCEL ACQUIRES BROOKTROUT

August 18, 2005

Wow!  VoIP Acquisitions Continue to Happen.Excel Switching has reportedly just acquired Brooktrout Software.The release (from Brooktrout) is below. I'll have some more insight on this later today.  On the surface it actually makes sense. There's not too much overlap between the two, and the coverage of enterprise and service provider (for the combined company) makes a great deal of sense.Apparently Brooktrout CEO Eric Giler will be leaving. Marc Zionts will become CEO of the new companyBrooktrout Announces Agreement to be Acquired by EAS Group Brooktrout Stockholders to Receive $13.05 per Share; Transaction Valued at
                                 $173 Million

    NEEDHAM, Mass.

Yahoo! Breaking News! Hot Voip Rumors! (made you look)

August 17, 2005

The worst-kept secret in the industry — that Yahoo! will be diving head-first into VoIP — is the biggest non-news news I’ve heard in a while.

Of course Yahoo! will offer VoIP! (They already offer PC-to-PC.) So will Google. So will Microsoft. If Excite were still around, I bet they’d be on the bandwagon too!

Actually isn’t Excite now part of Ask Jeeves?

In fact, there you have it. That’s MY HUGE VoIP RUMOR OF THE DAY: Ask Jeeves will someday offer a VoIP service.

No VoIP, But Horns Aplenty

August 17, 2005

Every once in a while, you come across something so unique, so odd, that you simply have to shae it. Never you mind that this forum is usually reserved for VoIP news, and related banter. A friend of mine sent me a link to some pretty wacky stuff.

The link is definitely PG-rated, but I make no promises and no recommendations regarding anything else you might find on this site, but you absolutely MUST take a look at this French gentleman and his horns.

There's certainly a Gong Show feeling here, or a  talent-show-gone-awry vibe, but you know something? ... This guy's gooooood.

Who knows, maybe this is the next "Numa Numa"?

http://www.milkandcookies.com/links/9143/

Surveillance Over IP

August 16, 2005

According to an item forwarded to me by Rich Tehrani, The New York State Unified Court System has apparently deployed a network of more than 350 IP video surveillance cameras. The cameras will monitor New York court facilities statewide and link to a multi-terabyte storage system.

According to TopTechNews.com, the Court’s MIS gurus see high-bandwidth video as just another stream on the IP network they built several years ago. Also supported is a 10,000-seat IP telephony network and more than 100 IP videoconferencing units. Overall, these systems save the courts about $1 million per year on various voice and video costs, and allow for advanced services such as comprehensive video surveillance.

The article goes on to describe the monitoring experience:

At the court's downtown Manhattan security command center, officers watch video on an array of flat panel displays, showing the court's most heavily trafficked sites.

Even More on VoIP E911 and the FCC

August 15, 2005

I was just speaking with Rich Tehrani about the fact that we both received our stickers from our respective VoIP providers this weekend.

Rich mentioned that he needed more stickers, as AT&T only sent him one sticker, and he has multiple phones. My sticker (from Cablevision) came with instructions to affix it to my  modem.

Then it dawned on us...

Modem? If the babysitter needs to make an emergency call, and heaven forbid the phones don't work, do you honestly think she's going to run down to the basement office where I keep my computer, look behind the monitor, and see the sticker affixed to the modem and...? And what can she do anyway?

And what if my mother-in-law was watching the kids? She's from Canada (the English-speaking part), but let's say she was from Montreal or some other country where they don't speak English... What good is the note (assuming she finds the modem behind all the peripherals) going to do her?

¿Cómo usted dice VoIP?Comment dites-vous VoIP ?

At least Rich's provider (AT&T) had the good sense to suggest placing the sticker on the phone.

I guess all this proves is that the system isn't perfect.

More on VoIP E911 and the FCC

August 15, 2005

I recently moved into a new home and with that move, I decided to take the plunge and switch to Cablevision's VoIP service Optimum Voice. No more Verizon. No more AT&T.  Of course, the first two weeks were plagued with quality issues. I couldn't believe my luck.  Here I am the editorial director of the longest running VoIP magazine and after hearing great things from my friends who actually use Cablevision's service, I get the lemon?

Oh, I'll be writing about this! The VoIP gods will not conspire against me! I'll get to the bototm of this!

Well, one very positive, polite, professional, helpful call to customer service, and a timely dispatch of a technician to my house took care of what was ailing our phone service.

FCC VoIP Order: It was only a matter of time

August 15, 2005

Here we go. We all knew it was only a matter of time before the FCC would hear an appeal from one (or some) of the service providers offering VoIP service regarding the E911 order.  It'll be interesting to see how this all plays out.

Nuvio today announced that it has filed an appeal of the Federal Communications Commission (FCC) order requiring VoIP providers to make E911 available to their customers nationwide by the end of the year.  Because of the looming November 28, 2005 deadline, Nuvio has requested the US Court of Appeals for the District of Columbia to expedite the schedule in the hopes of reaching a decision prior the FCC Order taking effect.

“While we share the Commission’s passion about deploying 911 service, and we have worked diligently to provide our users with 911 access, the 120-day requirement imposed by the FCC is arbitrary and capricious and without support in the record,” commented Jason Talley, president and CEO of Nuvio.  “In fact, the record clearly shows that wireless companies have been given decades to implement this type of 911 service and are still far from completion”.

“With the filing of our motion for an expedited briefing schedule, we have advised the court that it is imperative that we have a decision by November 7, 2005.  Absent that, and with the lack of direction currently given by the FCC, we will have no choice but to start suspending some users.  Our users are primarily small to medium-sized businesses, and we have to be able to notify them in advance of any service interruption,” Talley stated.

TelCove Launches VoIP Service Across 70 Markets

August 15, 2005

This morning, TelCove, a Pittsburgh, PA facilities-based CLEC, announced the availability of a brand-new VoIP offering. TelCove's Network VoIP Service (TNVS) is available as of today across the entire TelCove network which encompasses over 70 markets, primarily on the East coast of the United States.

Applications include a suite of follow-me services, unified communications functionality, full integration for remote workers/road warriors, and multimedia collaboration apps such as Web conferencing and document sharing.

The new TelCove service is offered at two price points/service levels: Standard Enterprise VoIP Station service and Premium Enterprise VoIP Station service.

According to Craig Drinkhall, senior vice president of product development and engineering at TelCove, “With VoIP, we can offer customers across our 70-market network both productivity gains and cost savings for all their users. Today’s announcement of our Network VoIP Service continues our delivery of next generation transport and communication services for enterprises, assisting them in multiple aspects – from productivity improvements to business continuity to management simplification and capital preservation."

TNVS uses a network-based VoIP platform ( I believe it's Broadsoft) to provide the call control and features for their customers. The company is also working with NextiraOne to fulfill the CPE component of the VoIP service, which includes network assessment, upgrades, equipment installation and maintenance.

Another CLEC Turns To VoIP

August 12, 2005

I just got off the phone with a CLEC that's planning to offer VoIP to its entire customer base starting this Monday.

I'm sworn to secrecy by virtue of the embargo date on the news, but I thought I'd drop that little hint as a way of spreading some positive feeling about our industry going into the weekend.

Check back Monday for more on this latest VoIP offering.

VoIP Developer: Attendees Still Arriving!

August 4, 2005

VoIP Developer Conference is still abuzz. There's an hour and a half left before the Exhibit Hall comes to a close, and the final plenary session Host Media Processing Roundtable begins, and the action at registration is still hopping. Attendees continue to arrive with the hope of seeing the exhibitors before they start packing up.

VoIP Developer Keynote: Digium's Mark Spencer

August 4, 2005

According to Mark Spencer, President of Digium, “Digium is the smallest telecom company in the world that matters.”

 

As anyone knows, Mark Spencer is not only the president of Digium, he also created Asterisk. For those that may not know, Asterisk is an open source PBX. In Spencer’s words, Asterisk is an “open source, hybrid TDM and packet voice PBX and IVR platform with ACD functionality.”

 

The platform is:

Fully open sourceSupports TDMSupports VoIP (SIP, H.323, SCCP, etc…)Supports PBX featuresSupports IVRSupports ACD call queuing; andSupports basic call features as well as advanced call features.

 

In explaining why people might consider open source in general -- and Asterislk specifically --  for telecom Spencer explained that there are a number of reasons to do so:

 

“Lower cost; large market of highly technical people who can contribute to the project; high demand for customization of phone systems; biz models that facilitate the adoption of open source solutions,” he said.

 

Open source also allows resellers and integrators the ability to add value to existing phone systems. This enables better branding opportunities, more margin for reseller, etc.

 

Spencer went on to describe a whole series of different development strategies for developers who wish to use the Asterisk platform to deliver interesting new communications applications.

 

According to Spencer, Asterisk development is driven by contributed development, in-house development, and development done in reponse to apaying third party.

VoIP Developer Keynote: Intel's Michael Stanford

August 4, 2005

The final day of the 2005 VoIP Developer conference began with keynotes from Michael Stanford, Director, VoIP Strategy, Digital Enterprise Group at Intel and Mark Spencer, President of Digium, which at first glanced may seem an unlikely pair to share a single stage. However beyond the first assumption, it’s clear that both speakers represent equally innovative companies, and that both play an increasingly critical role in future development of VoIP.

 

Michael Stanford’s presentation, Trends in VoIP Development, was a detailed look into the current and future events shaping our industry.

 

Stanford began by saying that the VoIP revolution marches on. In 2005 VoIP phones crossed over in terms of new sales. This means that as many VoIP phones are being sold today as TDM phones into new deployments.

VoIP Developer Keynote: Avaya's Scott McKechnie

August 3, 2005

The second speaker this morning was Scott McKechnie, Avaya’s director of application enablement services in the converged systems division.

 

Scott opened with a positive message. “I’m very excited about application enablement. I see a renewed excitement from not only the development community but from our customers who are building their own applications.”

 

McKechnie spoke of the customer drivers for applications. He touched on improved customer service, business efficiencies, worker productivity and distributing communication applications over IP.

 

He talked of the development of intelligent communications.

VoIP Developer Keynote: Aculab's Mike Donoghue

August 3, 2005

This morning’s keynotes began with a request from Mike Donoghue, Aculab’s vice president of sales (Americas business) for a moment of silence as a show of respect for recent world events.

 

Mike promptly put on his coach’s hat, and using sports – specifically elite-level track – as an analogy urged the assembled audience to “race to win.”

 

“We are in a race to be first,” said Donoghue. “To be the best. To satisfy customers. To build our companies around the incredible opportunity of VoIP.”

 

In his fast-paced speech, Donoghue strived to inspire the crowd of developers with his analogy that VoIP development is akin to an Olympic track race.

VoIP Developer Rick Ringel Keynote

August 3, 2005

The closing remarks last night were delivered by Rick Ringel, distinguished engineer from the technology and product management communications group at Inter-Tel.

 

Rick began by making the observation that the user doesn’t care about signaling protocols or hardware platforms…users want specific features out of the new network that is being built.

 

Regarding that new VoIP network, Ringel said, “This time around we are building something that’s fundamentally different than anything we’ve built before.”

 

Ringel presented a laundry list of new “elements” that need to be addressed. New architectures, new components, new signaling, new network, new services, new players, and new rules. “But,” he asked, “what is our new metric? How do we measure progress? Is there an absolute network – a perfect network – that we are building towards? I say yes.”

 

Mr.

VoIP Developer: Alan Percy Keynote

August 3, 2005

Last night’s first keynote address at the 2005 VoIP Developer’s Conference was delivered by Alan Percy — AudioCodes’ director of business development.

Percy began by asking the audience the simplest of questions, “Why are you here?”
Essentially, the majority agreed that they were here to learn. Percy went on to define learning as the act of gaining knowledge, and pointed out that there are many ways of acquiring that knowledge. In a classroom environment; reading; learning from your peers by sharing perspectives; or attending trade shows like this one.

OBSERVATIONS
The speaker from AudioCodes went on to explain that as an enabling technology vendor… “we have a unique perspective and viewpoint on the industry.” Percy proceeded to name a number of conclusions that he and his colleagues have come to accept as fact. Among these, was the simple declarative statement that: This is the year VoIP has gone mainstream.

VoIP Developer Opens to Standing Room Only Crowd!

August 2, 2005

The VoIP Developer Conference is underway!

I just took a peek into the conference sessions, and I can tell you this -- they are indeed well attended. In fact one of the sessions is SRO, or standing room only. If this is a sign of things to come, the next three days are going to be gangbusters.  If you are in the area, you absolutely need to get down here. check out the schedule of events at www.voipdeveloper.com

VoIP Developer Conference Starts Today

August 2, 2005

It’s very exciting to be here in the South San Francisco Conference Center. Workers are buzzing about, laying the finishing touches on what is gearing up to be an incredible three days of education and information aimed at the VoIP development community.

 

Alan Percy of AudioCodes and Rick Ringel of Inter-Tel will deliver the keynote addresses this afternoon, and I’ll be moderating a discussion on IMS & Wireline to Wireless convergence. We’ll close out the day with a networking reception too. I look forward to seeing you there!

 

We’re expecting a large crowd here at the event, and in fact registrants are already arriving – and registration officially opens later today!

 

I’ll be posting news and notes from the conference over the next few days, so please keep coming back and checking my blog for updates.

 

For an overview of what the conference is all about, please check out this note from Rich Tehrani.

 

 

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