Mitel has unveiled some new twists to its Unified Communications portfolio including a brand-new telepresence platform, which will be commercially available in Q109. Mitel's TeleCollaboration Solution is designed to improve the telepresence experience with enhanced collaboration capabilities including desktop sharing and recording for a 'better-than-live' interaction.
Mitel is also introducing several new UC clients that are tailored to different worker needs, including:
Mitel Unified Communicator (UC) Express - a desktop UC client that provides productivity enhancements like click-to-call, incoming caller ID pop-up, call history, speed calls list, plus personal and corporate directory integration with public IM presence engines.
Mitel Unified Communicator (UC) Advanced - a comprehensive client that integrates presence and availability, secure IM, audio conferencing and video and data collaboration. Mitel UC Advanced provides simplified access to commonly used Mitel and third-party applications via a 'launchpad' designed to enhance productivity. UC Advanced integrates with Microsoft applications (Exchange, Outlook, Active Directory, Office, and Internet Explorer) and IBM Lotus (Notes) while providing an open API to enable tailored integration into business process software like salesforce.com and Microsoft CRM.
Mitel Unified Communicator (UC) Mobile - makes it easier for customers and colleagues to reach employees by providing a single number and single mailbox regardless of the device being used. Mobile calls can be placed over the enterprise network to minimize long distance charges. In addition, users can transfer calls between their mobile and desk phones reducing cellular minutes. Mobile operating systems now supported include Windows Mobile, Symbian (Nokia), and RIM BlackBerry.
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