Fonality's FtOCC Certification Hits the Road!

September 28, 2007
Ok, while I don’t imagine I’ll ever be voted “most likely to install an open source PBX for his cousin’s small business” I do have at least a basic appreciation of why being certified to do so might be a worthwhile endeavor.
Fresh off the heels of a successful stint at ITEXPO, Fonality is talking their trixbox training to the people. With three distinct certification tracks (administrator, engineer, and technician) under the Fonality trixbox Open Communication Certification (FtOCC) banner, there is something for everyone.
The FtOCC (pronounced “F-talk”) road show will be traveling to the following cities around the world: London, England; Boston, MA; Sao Paulo, Brazil; Toronto, Ontario; Los Angeles, CA; Miami, FL; Dallas, TX; Atlanta, GA.
To see a list of when FtOCC will be visiting a city near you, click here.
The best part is, I’m happy to offer the readers of my blog a special $50 discountif they sign up for the FtOCC training course.
So if you want to learn the ins and outs of trixbox Pro and CE, and save 50 bucks while you are at it, be sure to follow this link to register! And if anyone asks, tell them the VoIP Authority sent ya!
Here’s some more info on the FtOCC training:
FtOCC Administrator (trixbox CE & Pro)
FtOCC Administrator is a three-day course designed to teach the basics of trixbox installation and administration. Taught by Kerry Garrison, trixbox Community Director, with support from Andrew Gillis, trixbox Founder, FtOCC Admin is a great opportunity to roll up your sleeves and learn the ins and outs of trixbox Pro and CE. This course is designed for those who wish to install trixbox systems for their company or their clients, people who will have to maintain a trixbox installation, or users who are relatively new to trixbox and who want a better understanding of its capabilities. FtOCC Admin focuses on the core operations that an administrator must handle on a regular basis.
FtOCC Technician (trixbox CE, Pro and PBXtra)
FtOCC Technician is a three-day technical certification course designed to train resellers and consultants to support their clients running trixbox CE, trixbox Pro, and PBXtra systems. Taught by Fonality technical support instructors, FtOCC Technician dives deep into platform and application installation, carrier setup and integration, network configuration, echo causes and remedies, and other common issues. A requirement for Authorized and Premium Resellers, this course should be taken by Linux technicians and engineers who regularly support client installations.
FtOCC Engineer
FtOCC Engineer is a new course designed to teach engineers how to do custom application development for trixbox CE, Pro and PBXtra. Write deep CRM integration, database dips, text-to-speech, internet look-ups and more by combining the Asterisk Gateway Interface (AGI) and Asterisk Manager Interface (AMI) with a CGI, SQL database, IVR, or all three. FtOCC Engineer will give developers the skills needed to create custom phone solutions with database integration for specific business needs such as account management, appointment confirmations, ticketing systems, and billing systems. This course is taught by Fonality's lead engineers who created trixbox Pro and PBXtra and is designed for serious programmers with deep Linux knowledge. Because FtOCC Engineer is very hands in and lab oriented, attendance is capped at 10 pre-screened participants.

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