IP PBXs are a hot topic these days, but Unified Communications and IP Contact Center are even hotter according to a report published today by Infonetics Research.
The report, Unified Communications and IP Contact Center Market Outlook, says unified communications applications sales grew worldwide by 21% between 2005 and 2006, to $363 million, and it’s expected that the technology will continue to enjoy “high double digit” growth annually for at least the next three years.
For more, check out this article.