Greg Galitzine : Greg Galitzine's VoIP Authority Blog
Greg Galitzine

IP Communications

14 Join Open Handset Alliance, Android Gains Momentum

December 10, 2008

So yesterday, the Open Handset Alliance announced that 14 additional companies were joining the Android alliance, demonstrating "their support for Android as an open mobile platform and their commitment to its commercial success."   The newest member companies are: ·         AKM Semiconductor Inc., ·         ARM ·         ASUSTek Computer Inc. ·         Atheros Communications ·         Borqs ·         Ericsson ·         Garmin International Inc. ·         Huawei Technologies ·         Omron Software Co. Ltd. ·         Softbank Mobile Corporation ·         Sony Ericsson ·         Teleca AB ·         Toshiba Corporation and ·         Vodafone   Adam Leach, principal analyst at Ovum believes the move will lead to a greater number of devices based on the Android operating system over the next year.   Said Leach, "This announcement signals greater confidence in the OHA and the Android platform within the mobile industry. The extended membership will lead to a greater number of Android devices in the market next year and could lead to much-needed consolidation in the mobile Linux space."   "Google and its OHA partners have the opportunity to build critical a mass of supporting handsets during 2009," Leach added. "If [Google] achieves this momentum in the handset market in 2009, then it has the potential to challenge Nokia and the Symbian Foundation for dominance in the handset software market."

Fed Warns, Digium Defends Asterisk

December 9, 2008

It's That Time of Year...

December 8, 2008

As the year comes to a close, it's time again to feature that publishing staple -- the year end interview.

  I'm fortunate enough to work in an industry where people not only have a lot of interesting things to say, they're not shy about sharing their thoughts and insights with our audience.                 Below you'll find links to several interviews I've posted with some of the companies that operate in our space.   Among the threads that are tying these together (so far) is the belief that mobility holds the key to our industry's future. Mobile VoIP, mobile video, mobile UC... you get the picture.   I invite you to take a look at this first batch of interviews. There's more on tap, so check back often.     The Future of IP Communications Rests With the Mobile Device Jon R. Doyle, CommuniGate's vice president of business development talks about mobility...   Open Source IP PBX Vendor Gains International Recognition Xorcom CEO Eran Gal discusses open source and the opportunity ahead...   Look For Mobile UC To Open Up In 2009 Vivek Khuller, President and CEO of DiVitas Networks remains cautiously optimistic for 2009...   The Future of IP Communications?

Sangoma's VP on New Cards

December 3, 2008

Podcast: Interactive Intelligence & Business Process Automation

November 25, 2008

I recently recorded a podcast with Joe Staples, senior vice president of worldwide marketing for Interactive Intelligence, where we spoke about a new approach to business process automation. Ironically, what prompted this conversation was a white paper written by Interactive Intelligence CEO Dr. Don Brown entitled -- you guessed it -- A New Approach To Business Process Automation. The white paper is available for download here.   Staples gives several examples of business processes and how enterprises can really benefit by leveraging some sort of process automation strategy. In his opinion, the current trends of UC and CEBP (unified communications and communications enabled business processes, respectively) are fine as far as they go, but a new approach, one he dubs CBPA or communications-based process automation takes things to another level, offering enterprises a more efficient solution to their business needs.   I urge you to give the podcast a listen.

Opera Mini 4.2 Released

November 25, 2008

Opera Software released latest version of its Opera Mini 4.2 browser for mobile phones. The company reports that speed trials have shown a 30% speed increase for users in the US, due to the addition of a new Opera Mini server park in the US.   According to the company, this release also marks Opera Mini's official availability on the latest version of the Android mobile platform. A technical preview of Opera Mini was previously released for an earlier version of Android in April 2008. I covered that here.   One of the neat things about this version of Opera Mini is that it offers support for more than 90 language versions, including Amharic, Armenian, Assamese, Bengali, Gujarati, Kannada, Kirghiz, Lingala, Marathi, Malayalam, Mongolian, Oriya, Punjabi, Pashto, Sinhala, Tajik, Tamil, Telugu, Urdu, Uzbek, Khmer, Kashmiri, Lao and Turkmen.   This is great news for native speakers of those languages and on a personal level allowed me to use words like Pashto, Lingala, Assamese and Urdu -- in context -- on my blog.  

Panda Warns on High School Musical Borne Viruses

November 24, 2008

Attention parents: In case you weren't aware, there are bad people online. Bad people who would disguise viruses, worms, and Trojans as innocent-looking files such as songs and videos related to Disney's popular movie franchise High School Musical.   According to officials at PandaLabs, the research division of Panda Security, there's a growing rash of infected files being distributed through peer-to-peer file sharing networks such as eMule and eDonkey.   Luis Corrons, technical director of PandaLabs said:   "Cyber-crooks are exploiting the interest of the numerous fans of these films, by hiding their creations in files with names related to High School Musical. An added danger is that many of these fans are very young and as such are more likely to fall into the trap. It is therefore a good idea to give young children a basic grounding in IT security."   When users run these infected files their computers can be affected by malicious code such as VB.ADQ, the Agent.KGR Trojan, the adware Koolbar, and other nasty stuff.

Interactive Intelligence Announces SMS Capability for CIC

November 24, 2008

Brendan Read of Customer Interaction Solutions magazine covers today's news that Interactive Intelligence would be adding short message service (SMS) as an additional media type to its all-in-one multi-channel contact center software suite, Customer Interaction Center or CIC.   The new SMS features are designed to help contact centers increase customer retention and satisfaction by enabling mobile customers to use SMS to communicate with the contact center; have those SMS messages routed, recorded, and reported on, the same way as other media types; enable contact center agents to reply using SMS; and enable notifications to customers to be sent via SMS.   Interactive plans to release the features by the end of Q4 08   Check out Brendan's article here.

Infonetics: Carrier VoIP is Down...

November 20, 2008

A new research report from Infonetics tells us something that many of us have felt coming for some time.   According to the report Service Provider VoIP and IMS Equipment and Subscribers carriers are not likely to engage in VoIP equipment purchases at this time, which Infonetics expects will bring down the worldwide service provider VoIP market 8% sequentially to $816 million in 3Q08.   All is not doom and gloom however.   Infonetics is reporting that in the third quarter of 2008, sales of session border controllers and media servers were up.   Other highlights from the report:   ·         Cisco enjpoyed a 37% sequential jump in worldwide trunk media gateway revenue, propelling them to the #1 spot, followed by GENBAND and Huawei; ·         Nortel maintains its #1 position in the worldwide softswitch market                          ·         Voice over broadband (VoBB) will continue to be the big driver across the board   To view the full press release, click here.

New TMCnet Blog Serves Up Technology, Recipes

November 18, 2008

One of my favorite things about my job is to give other people the opportunity to reach our audience, be it in the form of a column, or a one-off article, or even a blog.   As you may have heard, Rich Tehrani kicked of a new TMCnet program called Blog Aid, whereby unemployed workers can stay in the public eye -- in order to improve their hiring prospects in a tough economy.   As Rich wrote:   In the last few months, many good marketers, PR people, engineers and others who have been laid off. These potential Blog Aid bloggers have a good deal of quality commentary and information to share which could be very useful to the TMC community of online readers.   If you're interested in starting a blog, drop me a line at ggalitzine@tmcnet.com  
  On another, blog related note, one of my favorite new blogs on TMCnet is one that takes two very interesting subjects -- technology and food -- and mashes them up, so to speak.   David Byrd, vice president of marketing and sales at SIP Trunking provider BroadVox, has started a blog called SIP and Serve by a Foodie. I strongly recommend you check it out.   The blog so far has dealt with the economy, President-elect Obama, SIP Trunking, IP PBXs, the FCC, USF and Net Neutrality, and of course, the twist that makes it interesting: Cioppino, Alligator, Crab Cakes, Grilled Romaine Hearts and more...   You see every Monday, David recounts what he has prepared over the preceding weekend, and the resulting blog entries make my mouth water. This is in addition to tech-related blog posts every Wednesday and Friday too.   So I guess I'm officially welcoming David to our TMCnet family of bloggers.   Welcome aboard David.
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