Greg Galitzine : Greg Galitzine's VoIP Authority Blog
Greg Galitzine


TMCnet Blogger Family Grows

April 27, 2009

Today I'm proud to welcome our latest TMCnet blogger, Chuck Rutledge who will be sharing his insights and opinions via his new "Now Market It" blog.   I've known Chuck for over a decade, and he has always been a fantastic resource for articles I was working on and he was always ready to present compelling content at the ITEXPO conferences. Most recently Chuck served as the VP of Corporate Marketing at NET, a leading provider of VoIP equipment to enterprise, service providers and the government, where he joined via the acquisition of Quintum Technologies. Chuck had been VP of Marketing and Business Development with Quintum since the firm's early start-up days.   Today he is Managing Director at Precise Insights, a high tech marketing consulting company.   Please join me in welcoming Chuck to our family of TMCnet bloggers, a family that continues to grow with each passing week. In fact we are fast approaching the 50-contributor milestone on our blogs page.   If you are interested in reaching a diverse, highly technical, highly knowledgeable audience of up to 2 million people per month, drop me a line to ggalitzine (at) and we can discuss setting up a blog for you too.

ITEXPO Call for Papers Extended to March 20, 2009

February 19, 2009

ITEXPO Award Confusion

February 9, 2009

At ITEXPO, the editorial team was tasked with many assignments, but perhaps the most gratifying of all the items that appears on our collective "to-do" list is rewarding deserving companies with the best of show awards.   One particular award seems to have raised a bit of a "stink" in the blogosphere.   At the most recent ITEXPO, Interactive Intelligence was awarded a best of show award in the SMB category, which on the surface may seem like an odd thing to do, considering the company's Enterprise Interaction Center solution is geared to companies that employ at a minimum 100 people.   There is no question that the solution deserves praise and in fact Interactive Intelligence has received much acclaim for their products over the years.

See You in Los Angeles!

February 4, 2009

The show's over. And what a show it was!   The picture shows some activity still going on in the exhibit hall, an hour after the show officially closed.   As vendors try to break down their booths and go back to their usual routine, attendees are still trying to get as much information -- and possibly cut a deal or two -- before they get shooed out of the hall for good.

  The conferences, the exhibits, the keynotes... it was a great week in Miami.   Our next show is being held in Los Angeles at the LA Convention Center, October 27-29, 2009   For anyone interested in speaking opportunities we are still accepting submissions for INTERNET TELEPHONY Conference & EXPO West 2009.   See you in LA!  

ITEXPO Best of Show Winners (pre)Announced

February 3, 2009

Expect the official press release to hit the wires in the morning...

One of the most gratifying things I get to do as editorial director is work with my team of editors to select the most exciting emerging products and solutions.   At the ITEXPO events, that process culminates in selecting our Best of Show winners in various categories representing the breadth of exhibitors who are showing their wares at the show.   The following companies and their products were named ITEXPO East's "Best of Show" in the following categories:   Best Service Provider Solution: DalCom Telecom IntelePeer PhoenixSoft VoltDelta   Best Large Enterprise Solution: Aculab IndustryDynamics Phybridge   Best SMB Solution: Allworx Interactive Intelligence ITS Telecom Quanta Syspine   Best Consumer Offering: Grandstream Telefonica   Best Development Tool: Pronexus Sangoma Touchstone Technologies   Most Innovative Product: 8x8 Digium SIP Print Soundwin Network   Best Booth: Digium STS VoltDelta   Best Onsite Product Launch: Citel TelcoBridges TELES USA/New World Brands Xorcom   Best of Open Source: Contact Q/Braxtel Critical Links Freeside Internet Services Presence Technologies   Editors' Choice: Adtran Cbeyond NET Quintum   Congratulations to all the award winners! Stop by and see these and other innovative companies on Wednesdsay February 4th - the final day of ITEXPO - between 11:00-2:30.

ITEXPO Day Two: Recap

February 3, 2009

Day 2 came to a close on a high note! The Ontario Canada delegation hosted a terrific party/reception for the ITEXPO attendees and it was a huge hit. The reception was yet another great opportunity for networking, which has become a hallmark of this event.   Today saw the keynote presentations from John Frederiksen of Microsoft and Danny Windham of Digium as well as a service provider panel -- the room for both the panel and the keynotes was truly standing room only.   Today saw an Exhibit Hall that was full of quality attendees visiting with exhibitors and making deals on the show floor.   And today saw continued interest in the 4GWE conference and Digium|Asterisk World educational sessions as well.     Speaking of Digium and open source in general, one of the trends emerging at this show is that open source-based solutions are emerging as a great alternative for companies that are looking to a.) deploy advanced communications solutions and b.) save money while reaping the benefits if IP communications.   In addition to Asterisk creator and open source market leader Digium, 15 partners make up the Digium|Asterisk pavilion and all of these innovative companies are helping to drive this next-generation of communications solutions.   The Exhibit Hall ends tomorrow at 2:30pm and there will be a car giveaway just before the close of the Hall at 2:20pm. That's right...

ITEXPO Day Two: Early Sessions

February 3, 2009

Digium|Asterisk World Session

February 2, 2009

I sat in on one of the Digium |Asterisk sessions this afternoon, and it was a very informative discussion of Asterisk and its benefits for enterprises and contact centers.   The presenter, Matthew Nickash, who is simultaneously the Manager of Information Technology at insurance firm Richgels/Schaefer as well as an independent consultant addressed a number of issues including the software's scalability, issues of interoperability, and other issues.   He also touched on one of the significant new features of Asterisk that enables multiple systems to communicate with each other, peering transparently to allow for more simple management of multiple Asterisk-based systems. Nickash said that Asterisk allows system administrators to easily interconnect systems and maintain a friendly user interface even in organizations of up to 10,000 people.   This capability is also present in the new version of Switchvox SMB 4.0 that was announced earlier today.   One of the hallmarks of Asterisk is the community, and Nickash spoke of the community's ability to serve as a wide reaching support network help solve a user's implementation or usage issues, by providing a forum at   Of course the conversation touched on the cost savings and TCO (total cost of ownership) advantages proffered by Asterisk.   The session ended with a lively Q&A period, with a number of questions relating to contact center deployments and the benefits of using an Asterisk based system.

More Images from Miami

February 2, 2009


February 1, 2009

1 2 3 4 5 Next
Featured Events