My good friends over at Sangoma Technologies have made available a new Whitepaper called:
Here’s a brief synopsis:
The business telephony market is undergoing radical transformation due to the advent of disruptive technologies such as Internet Protocol and open source software. IP-based alternatives are now gaining acceptance, and open source-based telephony solutions are opening up new markets for the functionality that previously required an expensive PBX system. Open source telephony solutions are largely software-based but require a hardware component for PSTN connectivity.
Authored by Jon Arnold & Associates in conjunction with Sangoma Technologies, this Whitepaper addresses the drivers behind open source telephony and how open source solutions are evolving.