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Greg Galitzine

Technology

Shoretel, Mitel, All's Well That Ends Well

May 7, 2009

A colleague sent me this item today:     ShoreTel and Mitel Announce Cross-License and Settlement Companies Resolve Lawsuits Filed in 2007   ShoreTel, Inc., a leading provider of Pure IP Unified Communications (UC) solutions, and Mitel, the trusted provider of unified communications, today announced a settlement ending the legal disputes between the two companies.   Under the terms of the settlement, ShoreTel and Mitel agreed to dismiss the lawsuits against each other, and entered into a cross-license of the patents at issue in the litigation. Other terms of the settlement are confidential.   TMC's Tom Keating referenced that legal action in his blog back in June 2007.

Watching the Gear Makers

May 1, 2009

I saw a MarketWatch bulletin with the headline Tellabs, Alcatel-Lucent are top telecoms and it got me thinking about Nortel, who was all over the news this week with reports of its imminent demise, as competitors were ready to tear the company apart and walk away with various parts of the business.   MarketWatch was simply reporting that Tellabs (the subject of a cover story in the next issue of NGN magazine - see here for Rich Tehrani's meeting takeaway)   Tellabs gained more than 7% and Alcatel-Lucent rose 4% to lead telecommunications stocks in trading earlier this week based on Tellabs' results indicated a possible recovery in the networking sector and Alcatel-Lucent's announcement of multiyear contracts worth $1.7 billion to supply equipment in China.

Oh My! We're Doomed!

April 30, 2009

The Web: The Best is Yet to Come

April 23, 2009

If you think the Internet's a crowded place today, guess what? One of the Internets founders (insert Al Gore jokes here) Tim Berners-Lee, keynoting at the 18th Annual World Wide Web conference in Madrid this week, believes that the best of the Internet is yet to come.   "The Web as I envisaged it, we have not seen it yet. The future is still so much bigger than the past," he said.   The ITU report, Measuring the Information Society, The ICT Development Index, finds that only 23% of the global population currently uses the Internet, as compared to over 60% of the world's population that is currently subscribing to mobile cellular phone services.   An article on Breitbart quotes Internet co-founder Vinton Cerf who says, "We will have more Internet, larger numbers of users, more mobile access, more speed, more things online and more appliances we can control over the Internet."   I for one, think we all can agree that the future of the Web is mobile. As smartphones proliferate and becomes less expensive; as next-generation wireless networks bring Internet access into every far-flung corner of the globe; as more people are able to get access to more information, we will see the truly transformational power of the Internet facilitate a freer exchange of ideas, resulting in new advances in technology, society, etc...   Now if only we can do away with e-Mail spam...

Stock Blog Compares AT&T, Verizon

April 22, 2009

This morning, over at Seeking Alpha, there's a nice article from ValueExpectations (a stock blog and investment newsletter that provides institutional quality equity research) on the difference between AT&T and Verizon. ValueExpectations.com is run by the founders of The Applied Finance Group and Toreador Research and Trading.   To start, the article separates AT&T and Verizon from the third place U.S. wireless provider, Sprint.   Then, it compares the relative value proposition of both top wireless operators.   AT&T's market cap is $150 billion to Verizon's $90 billion.   AT&T is considered to have the better 3G network and a partnership with Apple to offer what is considered the hottest smartphone on the market, the iPhone. Verizon however has a "decent" 3G network, according to the article, and through its partnership with and support for several Blackberry models, is riding a positive trend.   Verizon's FiOS is considered the wave of the future, delivering "lightning-fast fiber optics" while AT&T's FTTN (fiber to the node) strategy is somewhat wanting.

Dialogic Announces Innovator Award Contest, Social Networking Site

April 21, 2009

Dialogic Corporation is inviting application developers worldwide to compete for the first-ever Dialogic Innovator Award by submitting their new, innovative applications built on Dialogiccomponents.   TMC's Rich Tehrani is among the judges who will decide who wins the inaugural Dialogic Innovator award.   Hand in hand with the new award program, Dialogic is also announcing the Dialogic Exchange Network (DEN), the company's new online social networking community.   Below is the official press release that hit the wires today. The release contains links to the application entry form as well as official terms and conditions.       Dialogic Corporation Launches Global Social Networking Community and Invites Application Developers to Compete for the Dialogic Innovator Award   Parsippany, NJ, April 21, 2009 - Dialogic Corporation ("Dialogic"), a global provider of world-class products and technologies for media and signal processing, is inviting application developers worldwide to compete for the first ever Dialogic Innovator Award by submitting their new, innovative applications built on Dialogic® components. In conjunction with this contest, Dialogic is also announcing the Dialogic Exchange Network (DEN), the company's new online social networking community. This global community has been created for customers, developers, employees and others who create communications solutions to be able to connect, share ideas, learn about industry trends and participate in forums covering a wide range of topics.

Manhattan School of Music Teaches the World

April 14, 2009

Back in a previous life (GG:BTMC) I worked on Manhattan's Upper West Side managing a stationery store that was an outgrowth of a successful private bookstore serving the needs of the students at Columbia University, Barnard College, and Manhattan School of Music (MSM).   It was a fun period of my life and I was treated to a pleasant reminder of that time by a news item that came across my desk today, namely that MSM was leveraging distance learning powered by Polycom's HD Telepresence solutions to extend their classrooms to the world. 
  MSM has reportedly been using distance learning since 1996, allowing approximately 1,700 students around the world to participate in classes, workshops, and clinics to help them master their craft. Currently they are using the Polycom HDX 8000 and HDX 9000 series room telepresence and VSX 8000 series video conferencing systems to reach their audience.   As the technology evolved so too did the opportunity to reach more students, more effectively.   According to composer/conductor Robert Sirota, president of MSM, "Our use of visual communication has changed the way we do music instruction at this school in a very profound way."

"It's effective because it quickly becomes invisible," added Sirota. "After 10 or 15 minutes of using the system, you're less and less aware that you're engaged in a high-tech video call. You're simply working.


Open Source on the Mac - 65k Projects and Counting

April 10, 2009

I came across an item today from MacForge touting the fact that the site now features over 65,000 open source projects for the Mac platform. MacForge is described as a resource that enables interested parties to find open source projects out on the net "that work on the Mac, or are likely to work on the Mac."   According to the release:   "In 2005, MacForge.net was created for not only the experienced open source user, but to introduce the Mac technical community to the wonderful array of projects available.   With the huge availability of open source out there, it can be difficult to find projects most relevant to the Mac. MacForge indexes open source projects that either have already been built for/tested on the Mac, or are likely to run on the Mac, without major porting work."   The site organizes the open source projects into a number of different categories, including Communications, Education, Games/Entertainment, Mobile, Multimedia, Office/Business, Scientific/Engineering, Security, Software Development and more. There's even a category listing for Religion and Philosophy, featuring nearly 20 projects dealing with new age spirituality.   Of interest to frequent TMCnet visitors, MacForge features thousands of open source projects dealing with communications, including Chat (2552), Conferencing (453), Fax (48), Internet Phone (179), Telephony (423) and more.      

Upcoming Webinars Designed to Save You $$$

April 7, 2009

I am privileged to work with a great team at TMC.   One of the things our team does exceptionally well is organize webinars, and I saw two upcoming events to which I wanted to draw your attention.   First on Thursday, April 23rd at 10am PT/1pm ET UTOPY is presenting a real-world case study that will highlight the successful deployment of their speech analytics solution with E-LOAN.   In fact, Michael Miller, VP Customer Care, E-LOAN will be presenting his real life experiences, so it's an opportunity to hear firsthand how that firm has seen a 41% improvement in sales conversion and a $2M increase in incremental revenue annually by deploying UTOPY's speech analytics solution.   Register now for this interactive and informative session!     And then on the 28th of April, Tuvox will be presenting a webinar titled 5 Ways To Stop The Flow Of Money Out Of Your Contact Center. In this economy, you just can't miss the chance to get this type of expert advice when it comes to saving money!   The webinar will take place on Tuesday, April 28th at 2:00p ET/11:00a PT, and there is no charge for this event.   For registration information, please visit http://www.tuvox.com/webcast9/   If you are responsible for customer service or customer care, you need to attend these events to see how you might be saving money.  

Attending HIMSS - Healthcare Meets IT

April 7, 2009

Just a quick note to say I'm in Chicago at the McCormick Center, attending the HIMSS conference, which covers IT in the Healthcare space.   I prearranged a bunch of meetings and I'll be jetting from booth to booth starting in about 15 minutes.   For those paying attention to all the nasty windy weather we've been experiencing (and flying in) I have to say today was a smoooooooth flight from the NY area out to O'Hare.   Let's hope tonight's flight back is the same.   Looking forward to my meetings, and I'll keep you updated as time allows.   In the meantime don't forget to stay up to speed on the latest healthcare and related news at our TMCnet Healthcare vertical site. If the intersection of healthcare and technology is your market - bookmark this site today!
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