Microsoft Response Point Service Pack 1 (SP1) is now generally available. Current customers and partners in the U.S. and Canada can download SP1 for free online.

SP1 offers several new features, including SIP trunking for VoIP calling; click-to-call functionality for any contact using the Assistant software; a call history log; the ability to select music for parked calls and hold time, and more.

In a related Response Point announcement, Aastra Technologies Ltd. released its first-ever Response Point-based system, AastraLink RP. AastraLink RP comes pre-loaded with SP1 and is available to customers in the U.S. and Canada starting today.

Tom Keating has more on the ResponsePoint news in his blog today as well.