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December 2004

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Can Net2Phone VoIP Service Compete With Vonage and AT&T CallVantage?

December 30, 2004

In 1999, years before Vonage was a company, Net2phone had an agreement with Komodo Technology to use their Komodo Fone as a broadband telephony/VoIP access device. You could make outbound calls but not receive inbound calls with this combination of hardware and service.


Agreement may be a strong word as TMC Labs had one of these Net2phone enabled Komodophones and I am not aware of anyone else having access to it. Here is the TMC Labs review of the Komodo Fone 300. We were sent a few devices and as I recall the one I received was a prototype.


This package did everything Vonage does except for the ability to have a local phone number.

FCC Frees up Spectrum for 3G

December 30, 2004

Here is some very big news from the FCC about additional 3G spectrum now available. Washington, D.C. Today, the Federal Communications Commission (Commission) formally notified the National Telecommunications and Information Administration (NTIA) of the U.S. Department of Commerce that the Commission intends to auction licenses for certain Advanced Wireless Services also called 3G as early as June 2006. In a letter to Assistant Secretary for Communications and Information Michael D.

Sprint, the Quadruple Play Enabler

December 30, 2004

Yesterday in one of my blog entries, I opined about Cablevisions decision to provide some data services. The entry was titled Triple Play Becomes Quadruple and Quintuple Play. I mentioned that wireless was the missing piece of the puzzle and also that Sprint would be the likely network they should approach to resell the service.

 

Little did I know that TMCnets Johanne Torres was writing about a similar topic in an article titled Time Warner Cable to Resell Sprint Cellular Service. Sprint seems uniquely positioned in the wireless resale market as other carriers dont resell service at the moment.

 

It will be interesting to see how WiMAX service providers will change the face of competition in the wireless voice resale business.

VoIP, Vonage, The FCC and Regulation

December 30, 2004

Vonage Holdings is really paving the way for a slew of VoIP service providers as they fight regulatory battle after battle. In a lost appeal to a recent Vonage win, the Minnesota Public Utilities Commission argues that VoIP phone service should be regulated as phone companies are. There is still the chance that states will be allowed to tax VoIP. We will have to wait and see how this plays out but in the mean time there can be no more damaging problem for a new industry than having court cases and FCC commissioners making new rules as we go along.

My Y2K Predictions Trashed

December 29, 2004

I love the Internet because it is so democratic. What I love even more is that it is a self-documenting mechanism and nothing gets thrown away. I was researching for a blog entry that mentioned Y2K and came across the following site and post where I am personally trashed. I am not only trashed but an entire community of scholars chimed in.

They were all wrong of course.

2005 - I Predict Explosive Growth in VoIP, Contact Centers and CRM

December 29, 2004

I already blogged today about my optimism for some of the future technologies worth watching. What I didnt mention is that I havent seen activity like I have this week ever before. What I am referring to is the week between Christmas and New Years which is the deadest time in our business.

It you look at the last few years in reverse order, 2003 was terrible as we were about to go to war. 2002 was terrible because of the bubble bursting and lasting effects of 911.

2005 Tech Investments - Mortimer, We're Back

December 29, 2004

Are we back? Is it true? I have seen the stocks of eBay and Google rocket ever higher and now this, Amazon logged orders at a rate of 32 items per second over the holiday season! This was their busiest Christmas in history. I read about this amazing achievement in the BBC article titled Amazon Trumpets record Christmas.

Yesterday, TMCs newest blogger Al Bredenberg also blogged this story titled Amazon's 10 Years: E-Commerce Revolution Continues. Palatino">In the entry Al talks about how many people thought Bezos was crazy when the Internet first started out. Now these people are all jumping on the Internet bandwagon.

From an investment standpoint it seems that the Internet stocks that made it to this point for the most part are going to grow and grow.

Triple Play becomes Quadruple and Quintuple Play

December 28, 2004

Cablevisions Optimum Online recently announced they will add in antivirus, firewall and parental control features. If the triple play is voice, video and data and wireless turns this into the quadruple play then we are surely at the quintuple play mark when service providers continue to give more and more services in a single bundle.

A company like Cablevision needs to now resell wireless service as well to stay competitive. Eventually this may be done via WiFi telephony or WiMAX telephony but for the time being the most frequent network that gets tapped for such jobs is Sprint PCS. AT&T Wireless and Virgin Mobile both resell and rely on this network.

Well AT&T Wireless is a GSM network you say and has nothing to do with Sprint PCS.

The Best Voice Over IP Event

December 28, 2004

I received a call from an old friend in the contact center business. As you know these are the types of companies that are deploying VoIP like crazy as they are able to save a tremendous amount of money and at the same time change their entire business model.

A company like West for example launched an entire Home Agent strategic differentiating division that runs over a managed VoIP network provided by Level 3.

Getting back to events, my friend wanted to know how the different events stack up against one another. These days, every show on the planet seems to want to be a VoIP show. Knowing we launched the first event in this space focusing bringing in buyers, not industry insiders he asked my how I would explain our conference was the best one for his dollars.



VoIP Resellers Raking in the Money!

December 27, 2004

The best reseller opportunity in the world is still VoIP. Resellers are making a killing. In fact a recent article in CRN quotes Doug Bowlds a Cisco reseller in Vienna Va, tripling his sales!

Here is an excerpt:"We're looking at a three-fold increase in growth just on our VoIP business next year," said Doug Bowlds, vice president at AAC Associates, a Cisco Systems partner in Vienna, Va., whose IP communications division represents about one-quarter of its $15 million in revenue. AAC Associates has seen widespread acceptance of VoIP among its education, local and federal government customers, Bowlds said.

Verizon's VoIP Rollout

December 27, 2004

These a great article from a site called rednova. I never heard of this site but this article gives great insight into Verizon and their VoIP plans. The article consists of an interview with Stuart Elby, Verizon Network Services vice president for Network Architecture.

One of the more interesting quotes attributed to Elby is:

"We're throwing as much out there as we can to see what's going to take,"he says.

It is great to see an entrenched player experimenting. In some ways VoIP makes it easier to play around with new services such as IP Centrex. The article also gives a unique view into the problems that todays VoIP service providers face when rolling out service.

Intel & AT&T in WiMAX and VoIP

December 26, 2004

Many people have predicted AT&Ts demise. Industry insiders told me that the stock is a definite short since VoIP became popular in 1999. You figure with all this new IP telephony competition around, how could they survive? Well the truth is that now in 2005, AT&T is doing an amazing job fighting off VoIP competition with their CallVantage service. They are very late to the game and Vonage has amazing mindshare for a start-up but AT&T is a strong number 2 player.

Bush, GPS and VoIP

December 26, 2004

I received this e-mail today and thought it worth responding to.

Mobile Phones Hurt DNA

December 22, 2004

Interesting read for biology/technology buffs.

The Truth about Optimum Voice VoIP Service Pricing

December 21, 2004

Tom Keatings blog entry today titled Cablevision Optimum Voice could have just as easily been titled Cablevisions Optimum Profit as he details how the company claims they have established themselves as value priced leaders but at the same time they are perhaps the highest priced VoIP provider around.

 

So should they listen to Tom and lower their price? No, in my opinion. I say this because the company has access to a virtually unlimited supply of remnant advertising. They have likely spent the equivalent of 100 million dollars this year alone based on my TV watching research. (I think I finally found a way to expense my cable bill :-)

 

In addition, customers want one bill and this is a way to provide that.

Consumers Union Launches hearusnow.org

December 20, 2004

The people at Consumers Union, the nonprofit publisher of Consumer Reports have recently unveiled a site that focuses on what is happening in the communications space. For example, here is a letter that the site will let you easily send to politicians:

 

 

I am writing to urge to you to stop phone companies from imposing misleading charges on my monthly phone bill so I can truly compare prices of phone services.  I support the petition filed by the National Association of State Utility Consumer Advocates and endorsed by other consumer advocacy organizations, including CU.  This petition, CG Docket No. 04-208, Petition for Declaratory Ruling Regarding Truth-In-Billing and Billing Format, is long overdue.

 

Many consumers feel as I do -- annoyed with a long list of new charges and frustrated with trying to compare prices when shopping for telecommunications service.  Phone bills should be truthful, easy to read and easy to understand.  Instead, the long distance and wireless bills are filled with surcharges with misleading names that imply the line items are mandated by law, when they are not.

Gyroscopes Eliminate Fossil Fuel?

December 10, 2004

There cannot be a bigger fan of any technology that reduces the worlds addiction to oil. While billions are poured into R&D to find alternative power sources, is it possible that high school kid from California holds all the answers. Well maybe not all of them but it seems that a gyroscopic powerplant using the ocean as an energy source could be in our future. Way to go Aarin Goldin.

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