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Rich Tehrani
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January 2005

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Quintum VoIP Giveaway

January 31, 2005

VoIP Equipment gets expensive so when you can win $25,000 worth of it it makes sense to slow down and pay attention. TMC teamed up with Quintum to sponsor this giveaway. We sent this e-mail today on how you can win:

This is your last chance to have Quintum Technologies, Inc. and TMC's INTERNET TELEPHONY magazine make your VoIP project a $25,000 reality!

The possibilities are endless - imagine how many offices, call centers or Internet cafes you can VoIP-enable with $25,000 worth of Tenor MultiPath switches!

All entries must be postmarked no later than January 31, 2005.



Nuvio Chases Level3

January 31, 2005

Recently I discussed Volo Communications going after Level 3's old customers. Now Nuvio is using this approach:

NUVIO ANNOUNCES SPECIAL HOSTED IP-PBX OFFERING FOR LEVEL 3 PARTNERS

Overland Park, Kan., January 31, 2005 -- Nuvio Corporation, a leading provider of Voice over Internet Protocol (VoIP), today announced an offering specifically for Level 3 partners that were selling the company’s (3)Tone Business product, its wholesale hosted-PBX service, which will be phased out in June.  Nuvio is providing a package that allows Level 3’s partners to switch to its NuvioCentrex service, the company’s full-featured hosted IP-PBX solution, offering the same terms and conditions granted by Level 3, along with one month’s free service. 

SBC Shouldn't Buy AT&T?

January 31, 2005

It is obvious that telecom pricing is in a declining state. Credit VoIP and wireless carriers for this. Many analysts say consolidation is necessary in a market with declining pricing. Motley Fool has an interesting article about why the SBC/AT&T merger doesn't make sense.

AT&T, SBC Update

January 31, 2005

I had a chance to speak with Gary Morgenstern over at AT&T and I am told that during the conference calls I missed today there were some nice comments made by SBC management about CallVantage. Gary in no way implied the brand would stay or not but was just passing this along to me. There has been speculation that the AT&T brand might disappear and while it is too premature to dispel such rumors, receiving compliments on CallVantage in an SBC/AT&T conference call is a good sign. Personally I believe the CallVantage brand  is very strong and it would be a shame to see it go.

Broadband Tax: Why I Am For It

January 31, 2005

Many in the VoIP industry are sick and tired of having to deal with every state wanting to tax, regulate, and/or kill VoIP. It is ridiculous. Really. I have long advocated taxing all broadband connections and not discriminating between what applications run on such pipes.

Linksys WRT54GP2 and RT31P2

January 31, 2005

Linksys put out a press release for the London market touting new VoIP hardware. One of these devices is the WRT54GP2 which is a 802.11G router with 2 phone ports and the other is the RT31P2 which is a plain router with 2 phone ports. Without question, this is the exact sort of announcement that the VoIP market needs. I say this because having VoIP and WiFi used to mean having 2 devices which means 2 layers of NAT and 2 administrative interfaces.

VoIP Inc. Interview

January 30, 2005


VoIP Inc. is a conglomerate in VoIP. They are in retail, wholesale, wireless and business communications systems. If you really want insight into the future of VoIP, you would do well to get these insights from the CEO of such a company.


Democracy in VoIP

January 29, 2005

While I watch the historic election in Iraq I wonder to myself if we realize the same thing is happening in the communications world. VoIP providers are really providing democratic communications by bypassing the "monarchies" of incumbent phone companies throughout the world. Even with deregulation, if you didn't own the pipes you couldn't really get full access to customers. Sure, wireless networks allow ways around this limitation but many of these companies are still owned by incumbents.

Mesh Networks

January 29, 2005

Mesh networks make a great deal of sense to me. The ability to drop wireless nodes into any environment and set up a fully functioning network is something that seems so logical that  I can't imagine doing it any other way. Here is a release from a company that claims to have made a mesh networking breakthrough via the use of three radios.

Release:

USA Today Does VoIP

January 28, 2005

Gbrowser

January 28, 2005

Many of us have heard the rumors about the Google browser that is supposed to be delivered and it seems that now is the best time for Google to come out with such a software product. Other browsers such as FireFox are beginning to take share from IE and the worst part about all of this for Microsoft is that it isn't because of the features, it is because of the security. In fact if anything, people seem to be happy switching to a browser with less features as long as it is fast and more secure.

How does Microsoft compete with products that are gaining share by losing the feature war?

WiMAX Growth

January 28, 2005

Motorola has placed India amongst the four ‘top target markets’ along with the United States, China and Western Europe for setting up wireless broadband infrastructure for telecom operators according to the Indian web site Business Standard.

According to the article:

Motorola’s system can perform in high and low-density environments in the presence of external interference. Also, the sixty degree antennae beam delivers up to six plus Mbps of effective throughput with connectivity to a maximum of 200 subscribers per access point (AP), and it enables the delivery of broadband access to multiple locations from a single AP, Stipati said, adding that return of investment was possible in six to twelve months.

The company was offering the infrastructure to Indian operators at $8,000 per base tower and $250 per subscriber module, said Avinash Bector, regional channel manager, Asia Pacific Region, Motorola - canopy.

Government Grants

January 28, 2005

I just learned about this from Cybertelecom. May be of interest.

FEDERAL FUNDING OPPORTUNITY FY 2005

EXECUTIVE SUMMARY

Federal Agency Name: National Telecommunications and Information Administration (NTIA), Department of Commerce

Funding Opportunity Title: Public Telecommunications Facilities Program (PTFP)

Announcement Type: Initial Announcement-Notice of Availability of Funds

Catalog of Federal Domestic Assistance (CFDA) Number: 11.550. Public Telecommunications Facilities Program

Program Authority: 47 U.S.C.

Is Telecom Growing or Shrinking?

January 28, 2005

You wonder sometimes if telecom is growing, shrinking or doing neither. Yesterday I wrote about subscriber growth at Vonage and Packet8. I felt great after writing about how two service providers unheard of a year ago are doing so well with record subscriber growth. Today is a different story.

The Apprentice: Toilet Guy

January 28, 2005

Last night was the first episode I saw on the new season and "saw" might be a strong word as I was blogging and scanning news and responding to e-mail and trying to keep my baby daughter from banging on the keyboard of my laptop at the same time. From what I gathered, this person Brian who was fired, should not have been admitted on the show. How does the hiring process work over there anyway? I always thought the more resumes you got the better candidates you find. This guy was abrasive, arrogant and lacked common sense. He was busy spending a good percentage of the budget on unnecessary toilet changes at the expense of things like carpet and mattresses. As one of his former apprentice colleagues pointed out so eloquently (and I paraphrase) "He wasted all that money on toilets so people can #%$^* on them."

Volo Chases Level 3

January 27, 2005

Volo Communications has been making quite a splash lately. Most recently they announced they are going after Level 3 customers. Volo is a lot smaller than Level 3. They can't afford to advertise on TV like Level 3 can.

3 Cent Voice Broadcast

January 27, 2005

I got to meet the people from Simple Telecom this past week at the Vonexus Connection Conference. Here is an interesting release from the company. The voice broacasting market seems like it is growing quickly or at least many companies are jumping into the space.

Release:

SimpleCast Blows Open Voice Broadcasting Market

Challenges competition with no minimums and three cent calls

Reno, NV – (January 28, 2005) – SimpleTelecom announced today the public availability of SimpleCast. SimpleCast delivers no-hassle, three cent voice broadcast calls to telemarketers, non-profits, political campaigns, and schools.

Packet8 Earnings Record

January 27, 2005

Packet8 is on fire. Take a look at this release. They are up 54% quarter-over-quarter! Are you serious? This is amazing growth and the company doesn't even market that much.

Dvorak Bashes VoIP

January 27, 2005

Nothing like a little controversy to make life interesting. In this case the controversy comes courtesy of John Dvorak of PC Magazine. Dvorak was a keynoter at a TMC event a few years back. He is wise and entertaining and is brimming with enthusiasm.

Jeff Citron Interview

January 27, 2005

I had the opportunity this morning to speak with Jeffrey Citron the CEO of Vonage regarding the merger of AT&T with SBC. There are a lot of opinions regarding this merger floating around... I would think Mr. Citron's is one of the most important as AT&T's CallVantage is positioned as a strong competitor to Vonage.

What do you think of the potential SBC, AT&T merger?

This is an Interesting merger but not a big surprise. It is interesting because SBC passed on this purchase opportunity when AT&T's stock was 60%-70% lower in value.



Microsoft Stops Piracy

January 27, 2005

SBC, AT&T Merge?

January 27, 2005

Om Malik sums up nicely the talks between SBC and AT&T which were reported also by the Wall Street Journal and New York Times this AM. With the purchase of AT&T, SBC would have a better entry into the business market as well as making the company a national brand. The way I see it, they can also continue to run with the CallVantage product. Rumors of Vonage being acquired have been circulating for over a year as well.

Inauguration Fund

January 26, 2005

i2Telecom Deploys Kagoor

January 26, 2005

Session border controller makers are selling lots of products meaning this niche is as hot as most every other one in the VoIP space. Nice going Kagoor.

Release:

i2Telecom Deploys Kagoor Networks' Session Border Controllers To Enable Global VoIP Using Unique VoiceStick

Provides simplified configuration and security for VoIP calls via portable Internet phone device

SAN MATEO, CA AND ATLANTA, GA - January 26, 2005 - Kagoor Networks announced today that i2Telecom International, Inc. (OTCBB: ITUI), an emerging leader in voice/data communications technology for the Internet, has deployed Kagoor's VoiceFlow(tm) 1000 series session border controller in a high-availability, redundant configuration to deliver global VoIP service over its SIP-based network. Kagoor helps i2Telecom's customers to instantly make domestic and international long distance calls via the Internet using its recently announced VoiceStick(tm) portable Internet phone device.

1&1 Fastest-Growing Web Host

January 26, 2005

I received this release today and was blown away at the staggering growth of 1&1 Internet. These guys prove that marketing works and if anything they have been over-marketing. They have blown away their competition. I don't even know who is number two in this market.

VoIP Doesn't Work?

January 26, 2005

Gotta love ZDnet. Sensationalism sells... We all know this but are they taking it too far? They ran an article recently titled, VoIP: Has the dream of convergence failed? I am not sure what the point of the story is except to reiterate what everyone knows -- that data networks aren't as reliable as voice networks yet. Sure convergance is not perfect but I think using the term "failed" and "VoIP" together may be a bit premature.

Ebbers on Trial

January 26, 2005

Vonexus Connection Wrap Up

January 25, 2005

I am finished up with my speech at Vonexus Connection and am ready to head to the airport soon. The venue for this event could not have been more perfect as it is in Las Vegas (actually nearby Summerlin) but at least 30 minutes from the strip. The exact location is a the JW Marriot. I am pretty impressed with the hotel...

Blog Withdrawal

January 24, 2005

If no one has coined the phrase yet, let me be the first… Blog Withdrawal or the inability to share your thoughts with millions (ok I may be getting a bit ambitious here) or at least thousands of people. I blogged thrice on the airplane and couldn’t post anything and nothing could be more frustrating.

To make matters worse there was a three-hour or so delay once we boarded. I knew we were in for a bad time when I opened my Bistro Bag and found and ice scraper and mini-shovel.

ScanSoft SpeechPak

January 24, 2005

Packet8 VideoPhone

January 24, 2005

I got to thinking lately that one of the very suggestions I made to service providers has been successfully implemented and sold by Packet8 for over a year. I have been encouraging service providers to strive to provide consumer electronic devices such as cool new WiFi phones as differentiators. What an amazingly sticky way of providing service if these devices don’t work with other VoIP providers. Of course I am in no way discouraging SIP and open standards but I am a realist.

Sennheiser PXC 250

January 24, 2005

The people at Sennheiser were nice enough to send TMC a pair of their PXC 250 noise canceling headphones for review and I had the pleasure of using them on a trip out to Las Vegas. Quite simply I am not sure how I traveled without this nifty gadget before. Frequently throughout the trip I took the headphones off and marveled at how loud reality really is. In addition the headset is light and small, perhaps half the size or less than the bulkiest units on the market.

JFK in the Snow

January 24, 2005

I'm on my way to Las Vegas for the Vonexus connection keynote I am doing tomorrow and I can tell you JFK is the last place you want to be if like clean sidewalks and calm. It is pandemonium here. Thankfully, I found a quiet nook where I can type and spy on my gate as there is some sort of delay. I am not sure how much longer I will have to wait but I picked up some magazines and Jon Stewart's "America" for the flight.

Google VoIP

January 24, 2005

WSJ Poll: Powell a Failure

January 23, 2005

I think this is the harshest press Michael Powell has received and it comes via a Wall Street Journal poll that as of January 23, 2005 at 11:00 PM EST shows most people who took the poll gave him an F on an A-F scale. The grades are as follows:

A    18%

B    14%

VoIP Growth Areas

January 23, 2005

The demographics of VoIP adoption is something I have been giving great thought to as of late. This past Friday was the early-bird cutoff date for Internet Telephony Conference & Expo and it was the biggest single day of registrations in the last 4 years of this event. I looked at the database this weekend and in the registrations from the past few days and noticed attendees from The Netherlands, Brazil, Canada, Chile, the UK and from every state. Aside from many enterprise customers, I was blown away to see a massive increase in the reseller audience, a larger government showing and as expected an absolutely huge number of service providers -- both Tier One and lots of CLECs and VoIP service providers, cable companies, etc.

Nuvio on FCC

January 23, 2005

I wanted to get some outside perspective on the FCC and Powell stepping down. I noticed Greg Galitzine had a bunch of interviews about Powell and they make for interesting reading. So I also decided to join the party. I asked Jason Talley, President and CEO of Nuvio Corporation, a VoIP service provider for his opinions about the industry and Michael Powell stepping down.

China Obstacles

January 22, 2005

Inter-Tel Buys Lake Communications

January 22, 2005

Lead Generation Specialist

January 22, 2005

I found a new title in my travels. The Lead Generation Manager or Specialist. I had never ever seen this title before in all my travels and interaction with companies. So it is interesting to see numerous companies coming to the conclusion that they need a new class of person to help generate new sales.

Nor'easter Musings and Vonexus Connection

January 22, 2005

Connecticut is being slammed by a snow storm otherwise known as a nor'easter as I write this entry. In case you aren't familiar with the term, here is a definition from the weather channel:

A cyclonic storm occurring off the east coast of North America. These winter weather events are notorious for producing heavy snow, rain, and tremendous waves that crash onto Atlantic beaches, often causing beach erosion and structural damage.

Powell and FCC Summary

January 21, 2005

LA Times on FCC

January 21, 2005

LA Times article on Powell resigning. Not too VoIP focused but interesting nonetheless.

Exerpt:

WASHINGTON — Michael K. Powell, the controversial head of the Federal Communications Commission who championed speedier Internet connections, tougher enforcement of broadcast indecency rules and greater consumer protection from telemarketers, announced today that he is leaving the agency in March.

Powell, a 41-year-old former Army officer and antitrust lawyer who was appointed chairman in 2001 by President Bush, sent a letter to Bush today indicating his intentions to leave.

Powell Resigns

January 21, 2005

I just read a CNET article about Powell resigning. Sometimes I wonder if I am alone in the world when it comes to viewing true telecom competition. Although Powell was a great public champion of VoIP and fought the states when they tried to regulate and tax this burgeoning industry, the FCC has slowly rolled back the Telecom Deregulation act of 1996. True broadband competition doesn't really exists in this country and worse there were more broadband providers four years ago than today.

Powell Steps Down?

January 21, 2005

Here is a WSJ article on this matter. Whether Michael Powell was good for the VoIP market or not is a question we will debate forever but what we know for sure is that a  duopoly of cable companies and and ILECs remains as he steps down meaning the FCC is a VoIP champion but has instituted policies where ILECS, the companies that pretty much crippled or killed competitive DSL offerings and the CLEC market are now in the position to do the same with VoIP providers.


Michael Powell Steps Down


One thing is for sure, Powell was  a public champion of VoIP and for this reason I am sad to see him go. Still, even though consumer prices for telephone services are plummeting, little credit for this accomplishment can go to government policies that helped wipe out billions of dollars of competitive telecom investments.

Packet8 Charges

January 21, 2005

I received this e-mail about Packet8. I have never heard of any problems with the service but thought I would pass this along to see if others have any problems with VoIP providers.

----------------------------------


This is (name deleted), I have spoken to you some time back and also was asking you that if I could write some articles on the future VoIP telecom business. If you remember our discussion, I was telling you about the Packet 8 and how they are charging even for the incoming calls which is never heard of in this VoIP Telephony industry.

eBay and Google

January 21, 2005

Om writes about eBay missing it's numbers and how it is possible that the ever-expanding network of buyers and sellers could be tapped out. We may have hit a growth wall with this business model. And while Om could be right... We will just have to wait 3 months more to see if this is a trend or aberration.

Session Management Growth

January 21, 2005

Session Management Growth

Yesterday's NexTone Session Management release shows the session border controller market is alive and well. Deregulation and global growth are cited as reasons for the great showing by the company. In fact growth was 260% quarter-over-quarter!

Broadvox VoIP CLEC News

January 20, 2005

Big news in the CLEC market.

Broadvox Limited LLC and Metropolitan Telecommunications (MetTel) today announced a one-year agreement that will enable MetTel, an integrated communications provider, to offer Broadvox's Voice over Internet Protocol (VoIP) broadband services with a suite of local and long distance service packages. MetTel currently serves customers in 14 states and will expand its coverage area to 30 states by the end of 2005.

MetTel will now have the ability to offer Broadvox VoIP broadband services through MetTel's Internet T-1 or DSL Service or through an Internet connection provided by the customer.

Comment Spam

January 20, 2005

Fellow blogger Al Bredenberg forwarded this to me. Hopefully the idea will drastically reduce comment spam on blogs.

GOOGLE MOVES TO OUTSMART SEARCH MANIPULATORS


Google is implementing a new tactic for blocking "link spammers" -- people who use the comment form on Web forums or blogs to place a link pointing back to their own Web site. The strategy is used to trick Google's PageRank technology into boosting a Web site's ranking in its results.


The Apprentice

January 20, 2005

VoIP and Speech Doing Well

January 20, 2005

Universal Service Fund

January 20, 2005

The USA Today have a great article about rural wireless carriers and the Universal Service Find.

Excerpt:

The $3.5 billion fund, financed by a 10.7% fee on every long-distance bill, goes mostly to rural phone incumbents to keep basic home service affordable. That's because it's costly for companies to string wires to rural areas with few customers.

Attention Deficit Trait

January 19, 2005

The birth of Attention Deficit Trait. Think being busy and working harder is working smarter? Maybe, maybe not. You may just have ADT. I would venture to say all regular bloggers have this and according to this ComputerWorld article it is addictive.

Philippines VoIP

January 19, 2005

So while we're sitting around in the US trying to figure out if VoIP providers need to be regulated, taxed, contribute to the Universal Service Fund, etc... We sometimes forget that other countries are going through similar regulatory debates. Case in point is the Philippines where the debate rages on how to legally define VoIP, etc.

Here is an excerpt of an article discussing the issue:

Quintum VoIP Contest

January 19, 2005

VoIP Report

January 19, 2005

D-Link VoIP Unlocked

January 19, 2005

China Vs. India Wireless War

January 19, 2005

Save $300 on Internet Telephony

January 19, 2005

TalkFree Telecom Interview

January 19, 2005

Mike Scheele has started and raised capital four telecommunications companies in the past decade including RateXchange, New Global Telecom and IP Deliver. Most recently he started TalkFree Telecom and he is the co-founder and president of the company. I decided to interview him to get his perspective on why he started  a new VoIP company and how he plans on competing in this high-growth and highly competitive market

Tell me about the companies you started in the past. Give us a history of your past in telecom.

Empirix, Spirent and Westell

January 19, 2005

The testing market has been very active lately as Empirix the company that makes Hammer test equipment recently purchased CT Labs. Chris Bajorek, the head of CT Labs is well respected and will continue to run the labs according to Steve Gladstone the VP and General Manager of Empirix and is also well-respected in the VoIP testing market. CT Labs was initially tied to CMP's Computer Telephony magazine (thus the name of the labs) and performed their outside reviews. That magazine changed names to Communications Convergence and is no longer being published.

I would say this is a very smart move for Empirix as Chris and his lab have a bunch of strong relationships with vendors such as Genesys Labs and others.

Open Source Telephony With Sangoma's CEO

January 19, 2005

I recently had a chance to interview Sangoma's CEO David Mandelstam... His company makes boards for open source telephony systems. Open source PBXs are all the rage these days so I decided it would be useful to get the perspective on this market from a company that makes its living selling hardware that is intimately tied to Linux telephony. Here is the Interview with David Mandelstan:

Carnivore Loses Teeth?

January 19, 2005

Dashboard Light Longevity

January 19, 2005

This release does not belong in my blog but it reminded me of being in high school driving a used 1970's Cadillac with a broken dashboard light. At the time it cost hundreds of dollars to fix so I never fixed it. Hopefully my kids won’t go through this as well. And hopefully their car(s) will have air conditioning.

Data Connection Sells Megaco to Fujitsu

January 19, 2005

Loquendo Speech News

January 19, 2005

Big news in the speech space. I like the ability to have so many different languages supported: Argentinean, Brazilian, Castilian Spanish, Catalan, Chilean, Dutch, French, German, Greek, Italian, Mexican, Portuguese, Swedish, U.K. and U.S. English.

Lucent's Profit Slips

January 19, 2005

According to TheStreet.com Lucent increased revenue on a year-over-year basis by 3% to $2.34 billion. The problem is this number fell short of the $2.4 billion dollar analyst estimate. "While the wireline market remains a challenge in the near term, we continue to execute on a long-term strategy of investing in areas that are critical to our vision of convergence such as next-gen optical, VoIP, broadband access, and mobile high-speed data, as well as services, government and emerging markets," CEO Patricia Russo said.

It is amazing to hear optical is back.

Yahoo Earnings on Fire

January 18, 2005

2 VoIP Articles

January 18, 2005

BroadVoice 800 Numbers

January 18, 2005

One day 800 numbers won't mean anything as we will all have VoIP and cell phones with unlimited calling plans. In the present, 800 numbers are enhanced service offerings that VoIP service providers use to lure customers. I suppose toll-free numbers are about as commoditized as  a service as there is so I am not surprised to see it as a victim of a price war. Whereas Vonage will charge you $4.99/month for this service with 60 minutes of free long-distance bundled in, BroadVoice charges you $1.95/month for the same service.

Supreme Court Decides on Broadband

January 18, 2005

Important news on the US Supreme Court and their decision on broadband services. As the release says, this ruling could have an extremely negative effect on the business of providing VoIP services and service providers in general. Hopefully at least one of the justices is a Vonage user. If not, surely Skype

Release:

Local CLEC Provides VoIP

January 18, 2005

A local CLEC (to TMC anyway ) becomes a VoIP service provider.

excerpt:

eLEC's VoX Deploys Packet Telephony Technology and Begins Offering VoIP Services Nationwide

WHITE PLAINS, N.Y.--(BUSINESS WIRE)--Jan. 18, 2005--eLEC Communications Corp. (OTCBB:ELEC), a local telecommunications company in White Plains, NY, today announced that its wholly-owned subsidiary VoX Communications has successfully deployed its packet telephony technology, and is now offering local and long-distance residential and business Voice Over Internet Protocol (VoIP) service nationwide.

In addition, Chairman and President of the International Packet Communications Consortium (IPCC) Michael Khalilian welcomed participation and membership of eLEC to the IPCC saying, "eLEC has a unique status among CLECs by having traditional TDM networks in addition to VoIP platforms and service offerings." The IPCC is the industry's leading international association dedicated to advancing the deployment of VoIP and packet communications technology.

Mobile Phones To Control PCs

January 18, 2005

Military VoIP

January 18, 2005

Emprix Improves Nortel's MPS 1000

January 18, 2005

Any product that keeps customers happy is a something worth investigating. In this case, Empirix has developed a product that monitors Nortel IVR systems and helps them become more efficient and keep customer service at it s peak.

 

EMPIRIX LAUNCHES NEW SOLUTION TO HELP COMPANIES MANAGE AND IMPROVE PERFORMANCE OF NORTEL NETWORKS MPS 1000

OneSight for Contact Centers now combines automated voice transaction monitoring with built-in knowledge of Nortel MPS environments to help organizations identify potential problems faster, and shorten mean-time-to-repair

BEDFORD, Mass. - Jan. 18, 2005 - Empirix® Inc., the leader in helping organizations strengthen customer loyalty through assured Web and voice application performance, today launched a new solution to help companies manage and improve the performance of Nortel Networks MPS 1000 interactive voice response (IVR) platforms.



Telecom Ad Spending Increases

January 18, 2005

Cbeyond Does VoIP in Chicago

January 18, 2005

Cbeyond will provide VoIP service to Chicago businesses. Focusing on primarily small business, they will be adding Chicago to the other markets they serve such as Atlanta, Dallas-Fort Worth, Denver and Houston.

Release:

Cbeyond Communications Enters Chicago Market VoIP Provider Specializes in Small Business Needs

CHICAGO--(BUSINESS WIRE)--Jan. 18, 2005--Cbeyond Communications announced today that it has begun offering its integrated Voice and broadband Internet service to small and medium businesses in Chicago, Illinois.

Deloitte Top Telecom Trends

January 18, 2005

A good overview of what is happening in telecom, this telecom trends report is quick read and focuses on VoIP, WiMAX, and RFID.

Excerpts:

Deloitte's Technology, Media and Telecommunications (TMT) industry group today announced its predictions for the global telecommunications industry in 2005, forecasting a year of significant milestones, as well as difficult questions. "Fixed operators will continue to reap the benefits of superior voice quality and reliability in 2005, generating billions of profitable voice minutes over the course of the year. However, they will face increasing challenges from low-cost operators, mobile operators and Voice over IP (VoIP).

Blogging: True News Delivery

January 17, 2005

Somewhere between websites and weblogs we lost our political correctness. If you have ever listened to George Carlin, you know he has made fun of how we take words that are accurate and water them down over time until they are almost meaningless. This is the rise of political correctness.

Here is the George Carlin skit as a reference:

I don’t like words that hide the truth.

Please Book Your Hotel Room For ITEXPO Now

January 17, 2005

VoIP Confusion

January 17, 2005

I came across this release today and you can see an excerpt below. I can't figure this deal out. Logical Exchange is the name of the company and their phone plans are similar in cost to Packet8 or Vonage. They don't have an ATA so it is PC to phone service that is similar to Skype but they compare themselves more to Vonage and AT&T.

RSS Feed Promotion Tool

January 17, 2005

I don't focus on RSS tools but since this is a blog, it seems most of you will be interested in anything xml and RSS. Hope you find this release useful.

k.soft releases RSS Submit - RSS feed promotion tool

Philadelphia, PA, USA -- 17 January 2005 -- k.soft announces the release of version 1.0 of RSS Submit, a utility to automatically submit RSS feeds to the RSS search engines and directories, for Windows 95/98/NT/ME/2000/XP.

As more web masters begin to incorporate blog and RSS feed technology to distribute their content, they may soon realize not enough readers know about their feeds.

China To Win WiMAX Race?

January 17, 2005

New Kontron ATCA and AMC boards

January 17, 2005

Kontron announces new ATCA and AMC boards:

Kontron AT8001

AT8001 – flexibility of dual AMC support
The Kontron AT8001 ATCA processor board significantly increases the design options for wireless, telecom applications with its support for two AMC module slots. Powered by a low voltage, high performance Intelâ Xeonâ processor up to 2.8 GHz, the AT8001 provides high interconnect performance, ideally suited to support any number of high throughput I/O communications modules.


The AT8001 feature-set includes dual Gigabit Ethernet and dual Fiber Channel on fabric interface, dual Gigabit Ethernet base interface, 8 GB of DDR-II 400 SDRAM, plus MontaVista Linux Carrier Grade Edition (CGE) and IPMI v1.5 support.

AM4001 – superior processing and flexible interconnect topologies
The Kontron AM4001 AMC module features the low power, high performance of an Intel Pentium M processor up to 2 GHz and the Intel E7320 chipset.

From IVR Hell to Heaven

January 17, 2005

Hosted VoIP With Your Fish & Chips

January 17, 2005

Verizon Sued Over Crippled V710 Bluetooth

January 17, 2005

I finally switched over from GSM to Verizon a few months back because of the Motorola V710 bluetooth enabled phone Verizon touted in its ads. Verizon has the best network bar none and they often take advantage of their network superiority by locking customers into longer-term contracts and now intentionally disabling features on their phone. I wrote about Verizon disabling bluetooth features on the V710 in October of 2004.

Motorola V710 with Crippled Bluetoth


Generally I have been unhappy with the bluetooth capabilities of the phone as not only can I not sync with a PC to download address books or photos, etc, I also have problems connecting the phone with a few of my bluetooth headsets. I have searched the web and haven't seen anyone duplicate these problems.

VoIP Peering Sees The Light

January 17, 2005

GigaBeam and Stealth Communications Expand VoIP and IP Services in the New York City Area. Excerpt:

HERNDON, Va., Jan. 13 /PRNewswire-FirstCall/ -- GigaBeam Corporation (BULLETIN BOARD: GGBM) , announces an agreement with Stealth Communications(R) for installation of its ultra high speed WiFiber(SM),(TM) wireless fiber solution. GigaBeam's WiFiber provides communications access with the capacity of fiber but with significantly less latency than fiber to enhance Stealth's unique communications services offerings. Stealth is New York City's largest Internet gateway and offers Internet & Ethernet access, VoIP, and data services to service providers, financial institutions, enterprises and government agencies.

D-Link DVG-1120M Behind a Router

January 17, 2005

I received this e-mail today. The answer is that I have not gotten the DVG-1120M to work behind my router. I tried and gave up. AT&T's Gary Morgenstern told me at the time that you couldn't put this device behind the router.

Joe Staples Joins Interactive Intelligence

January 17, 2005

High Density VoIP Gateways

January 17, 2005

Preventing Spam Over Internet Telephony

January 17, 2005

WiMAX and 3G Converge

January 17, 2005

Wireless VoIP Peering

January 16, 2005

VoIP peering is assisting wireless carriers as well as those of the wired variety.

Here is a link to a good VoIP peering article.

Here is an excerpt from a related release:

InfiniRoute Networks Launches First VoIP Peering Service for Wireless Carriers

InfiniRoute Networks Inc.
(http://www.infiniroute.com) has announced the availability of its Voice over IP
(VoIP) peering service for Wireless Carriers. InfiniRoute's Managed VoIP
Peering (MVP) service, launched in 2004, was the industry's first carrier-
neutral VoIP Peering service to integrate and manage voice and IP routing for
wireline, wireless and emerging carriers.
 





InfiniRoute's MVP service now provides mobile carriers with the ability
to terminate and receive international traffic using cost-effective, high
quality VoIP technology.

VoIp Investments

January 16, 2005

Motley Fool did a story on VoIP and it was optimistic as you would expect. No surprises in here just some fairly obvious commentary. Still a good overview of VoIP investments and i am generally a Motley Fool Fan. Here is an excerpt:

 

Although this technology has been around for years, the high-speed Internet connections required for VoIP were not widely available. The long-distance carriers didn't see this coming in the early days, but now it has caught their attention.

ITEXPO: New VoIP Products

January 16, 2005

Hitachi Cable has a new WiFi telephony phone: The IP-5000. Epygi and Intertex catch SIP fever and ABP distributes it all.

 


ABP will present new products at the Internet Telephony Show in Miami!

 

ABP Technology today announced they will have their latest VoIP products including Hitachi Cable’s Wireless IP Phone, SIPURA Analog Telephony Adapters, Epygi IPBXs which now support SIP phones, and Intertex’s new SIPswitch on display at TMC™’s INTERNET TELEPHONY® Conference & EXPO Miami 2005, February 22-25, 2005 at the Hyatt Regency Hotel in Miami, Florida. INTERNET TELEPHONY® Conference & EXPO is the nation’s premier event for showcasing leading cost-saving and cutting-edge IP telephony products and services.

“ABP’s participation at INTERNET TELEPHONY® Conference & EXPO is a primary reason why this show is widely recognized as the industry’s #1 venue to test, compare, and learn about the benefits and cost-savings inherent in IP telephony products and services,” said Rich Tehrani, TMC President and conference chairman.

Skype Community

January 16, 2005

A number of dating services are exploring adding VoIP to their offerings as it makes perfect sense to allow people to prospective dates to speak with each other and not give out their phone numbers. For dating services, VoIP is just another moneymaker but if you buy into my ideas about us being on the verge of new paradigms in VoIP which I call VoIP 2.0, you will see that VoIP allows a number of totally new business models to emerge.

I read an article today titled Single and Skype?

VoIP Your McOrder

January 15, 2005

It is amazing to see how much VoIP has helped call centers evolve into the IP contact center and further allows organizations to dramatically improve customer service while reducing cost. VoIP is to the contact center in this decade what the ACD was in the eighties and the predictive dialer was in the nineties. As IP contact center technology evolves, low tech industries we don't associate with VoIP start to catch on to the notion of using packet based technology to allow their business to improve while lowering overhead.

The drive through window is something we don't associate with high tech and worse yet many of us associate ordering from a drive through as a necessary evil.

Keynoting the Vonexus Connection Conference

January 14, 2005

Recently I was honored by Vonexus and invited to be a keynote speaker at their first-ever Vonexus Connection Conference. Vonexus is a wholly owned subsidiary of Interactive Intelligence with some impressive technology. The conference is targeted at resellers and will be held in Las Vegas. Hopefully you can come out and see me speak.

This is what I will be covering:

VoIP 2.0: The Future of IP Telephony

Rich Tehrani, VoIP evangelist and industry luminary will be discussing the transition of VoIP from its infancy to where we are now… VoIP 2.0.

The Best VoIP Investments in 2005

January 14, 2005

I get this question a lot. Where would you invest in the VoIP space? How would you position yourself to profit from the hyper-growth of the voice over IP market? I figured a column on the topic made senses so I could share my thoughts with hundreds of thousands of people instead of just a few at a time.

VoIP Market To See 100% Growth in 2005

January 14, 2005

It is now official... We are now 100% higher in pre-registered attendance for Internet Telephony Conference & Expo on a year-over-year basis, the same number of days out. To put that in perspective, this is what was said in the VoIP Industry about our Miami show last year (February 2004):

"This place is a mad house"
- Debora Glennon, Nortel Networks

Ready For Voip?

January 14, 2005

New Baby Named Yahoo

January 14, 2005

Ruggedized WiFi VoIP

January 14, 2005

Tom Keating made some great VoIP predictions in his blog recently and one of them came to mind this AM when I happened upon a new product, the mNode300 from Telabria, a ruggedized WiFi access point with a separate radio for backhauling network traffic. This device is aimed at students and other public sector locations. Tom's prediction about this topic is below:

7) Colleges ramp up on VoIP
When I was in college 11 years ago they just added Ethernet to the dorm rooms.

Cisco Services Push

January 14, 2005

VoIP Security: Who Will Be The Next T-Mobile?

January 14, 2005

Today's hot topic is VoIP security and while there haven't been any huge break-ins into VoIP systems that I am aware of I am aware that according to the WSJ, T-Mobile recently had their computers broken into and customer names and social security numbers were accessed. The bold section below doesn't sound too good but I must admit I slept through much of history class so if there was s a day we went over "mutual assistance legal treaties," I was either dreaming or absent.

Navini Networks WiMAX in the Jungle

January 13, 2005

I always wanted to go to Mauritius and it took me a while to find out exactly where it was located after I first learned about the existence of this almost magical island. Now I see Mauritius will have WiMAX by the time I get there. Here is an excerpt from Michelle Pasquerello, TMC's newest blogger. She will be focusing on WiMAX for now.

Cisco's Urge To Merge in VoIP

January 13, 2005

There was a time in 1998-2000 that Cisco's Peter Alexander would walk TMC expos looking for acquisition targets. Cisco acquired a number of telecom companies at the time -- from unified messaging to contact center players. I lost touch with Peter around the time the bubble burst and don't know who handles telecom acquisitions these days. Whoever is in charge...

Uniden VoIP Supports 10 Phones

January 12, 2005

In the blurring world of consumer electronics and VoIP this release shows how VoIP products are generally superior to their traditional telephony counterparts. It is interesting to note that while many of the services that we take for granted when...

TMCnet.com The 2,888 Most Popular Web Site!

January 12, 2005

Last week I apologized for our site being down as we were experiencing tremendous web activity. Our site traffic sets new records every day it seems. We had to rush and order new equipment to handle the load. In my...

Viral VoIP Marketing

January 12, 2005

Why Don't All VoIP Shows Come With a Guarantee?

January 11, 2005

I received a call today from a telco blog reader who asked if we were serious about our conference guarantee at Internet Telephony Conference and Expo. Of course I replied "YES" and he asked why we have never seen this policy before in the industry. I answered that it could be because that this industry has so many financial alliances between show producers and vendors in the industry... These show producers on the take would lose money if they offered any refund. They would take a bath.

Indiana Telco Regulation Explained

January 11, 2005

I came across Wetmachine today and read just one article about the dire legislation situation in Indiana and wanted to cry. To sum it up the incumbents are doing their best to keep the state from providing any service such...

VoiceGlo VoIP Service

January 11, 2005

According to my colleague David Butcher, Assistant Editor of Customer Interaction Solutions Magazine, VoiceGlo has been busy. His witty VoiceGlo article points out how many simultaneous things VoiceGlo is doing like letting their GloConnect product connect to 600 million instant...

Broadlook Finds You New Customers

January 11, 2005

I had a chance to talk with Dan Hughes of Broadlook about how their company has progressed since I wrote about them in Customer Interaction Solutions in June 2004. If you recall, the article was titled, Innovation Returns to CRM...

Death of the Personal Blogger?

January 11, 2005

An Interview With The CEO of Vertical, Bill Tauscher

January 11, 2005

I spoke with Bill Tauscher the chairman and CEO of Vertical, the company that was known as Artisoft... For those of you with a long history in telecom, you know Artisoft has been in the business for ages, first catering...

Government and Reseller VoIP: Two Hot Areas for 2005

January 10, 2005

The military is not letting up on VoIP adoption. Some huge military bigwigs will be at attendance at ITEXPO and this is the 3rd year in a row we've seen a large and growing government presence. It is probably better...

VoIP IC Revenue Skyrockets

January 10, 2005

This is amazing. Every facet of VoIP is hot from software to hardware to prepaid calling cards. You name it. Today I came upon an In-Stat release that says VoIP IC market growth will be tremendous from $137.6 million in...

Ixia IxVoice 3.10 tests VoIP and Packet over Cable

January 10, 2005

With today's news about Comcast getting in VoIP, the question is now, who isnt in VoIP? All cable companies, ILECS, CLECS, wireless providers. Basically everyone wants a piece of the pie. Talk about timing... Companies like Ixia that are updating...

Kodak EasyShare One

January 10, 2005

While there were so many interesting announcements out of CES I am positive the most important one was overlooked completely by most. For years I have been predicting that video cameras would one day be WiFi enabled and the entire...

Will PhoneGAIM Unseat Skype

January 10, 2005

When you are number one, you have a permanent bull's-eye on your back and such is the case with Skype, the company that generates a hundred thousand downloads in the time it takes some of us to have lunch. By...

Is SBC Sprinting to or Away From VoIP?

January 10, 2005

There comes a time in all of our lives when we have to get from point A to point B and it is pouring rain and you left without an umbrella. Personally my least favorite rain is the small drops...

Legerity Teams With Vocal on VoIP ATA

January 10, 2005

With all the new service providers rolling out VoIP service, the market for CPE equipment is on fire... Growing at alarming (meaning very good... Not the alarm that wakes you up in the morning)rates. Many companies want a piece of...

Million Dollar Baby a Cross Between Rocky and Beaches

January 10, 2005

I saw Million Dollar Baby this weekendIf you like Rocky and Beaches, you will love this. Tips:Drop by CostcoBuy the largest container of Kleenex you can findSee movieUse Kleenex sparingly so as not to run out....

BayPackets and Epana part 2

January 10, 2005

BayPackets Brings VoIP to EPANA Prepaid Calling Cards

January 10, 2005

Video is the Minitel Star

January 9, 2005

The French have always been an enigma to me. They go on strike around the clock, have a restricted work-week of 35 hours and they still do reasonably well financially as a country despite the fact that they have untold weeks of vacation at a time. I don't know how long you can keep up such a lackadaisical pace of work in a global economy but so far so good Something the French don't get credit for too often is the Minitel system which did some of the same things the Internet now does for many of us... Helps with directory assistance.

Andy, Jeff and Tom are Wrong Yet The Earth Still Spins?

January 9, 2005

If you haven't been watching, you missed some some serious Skype controversy in the blogosphere. Some of the most frequent and best-known VoIP bloggers Andy Abramson, Jeff Pulver and Tom Keating are wrong according to this post from Stuart Henshall titled, It's Not Skype. The story goes as follows. January 7, 2005 Andy reported the Skype Answering Machine is insecure and if you have multiple clients running one person can hear what the other person is saying.

Will VoIP Complexity Hamper its Growth?

January 9, 2005

Sometimes I get to thinking, are we overdoing this whole technology thing? Sure I love to print digital photos at home and get my e-mail on the road but now I need to constantly buy paper and ink as well...

Service Providers, Follow The VoIP Money into the Enterprise

January 8, 2005

Following up on yesterday's blog entry, Service Providers: Follow the VoIP Dollars, another area which is obviously ripe is the business market. The last 10 years have been an interesting period in technology as it seems the tide has shifted...

VoIP Regulation, Where are we headed?

January 7, 2005

Are we one Step Closer to VoIPOD?

January 7, 2005

Here is a great story on the Motorola/Apple iPhone partnership. Interestingly the concept of a VoIPOD is getting closer but not in the way I intended. Service providers should be looking at the iPOD/iTunes model as how to sell bundled hardware and software and most importantly reduce churn. Problem is, this article (excerpt below) starts off by saying an angry Apple customer is suing because they cant use their iTunes software on other devices.

TelTel a Skype Killer?

January 7, 2005

I am probably behind the curve on this one but TelTel seems to be in a position to really give Skype a hard time. Where Skype doesn't support SIP, TelTel does and as such the industry will rally around it....

TMCnet: The Communications Site With the Most Traffic

January 7, 2005

NEC Resells Contactual Hosted Contact Center in Austrralia and Beyond

January 7, 2005

Scoop! NEC has taken Contactual's software and is now hosting contact centers in Australia initially and then rolling out worldwide. NEC sees this as service replacing their low-end CPE environment or less than 50 or 100 seats. I spoke with...

Does Passion Somehow Equate To The Best Educational Experience?

January 7, 2005

If you haven't been tracking the VoIP Blogs lately you likely missed some recent comments by Andy Abramson made about Jeff Pulver. Andy comes to the conclusion that Jeff Pulver's passion somehow equates to him putting on the best VoIP...

Service Providers: Follow the VoIP Dollars

January 7, 2005

So where will service providers make money if prices in the US are eroding so quickly? The answer is elsewhere, which is why companies like Vonage are launching VoIP service in the UK. While the media (myself included) obsesses endlessly...

The Importance of VoIP Security

January 6, 2005

New Skype version 1.1

January 6, 2005

Skype just released a new version, 1.1 according to the VoIP Weblog. Although many are eying the integrated IM/VoIP client, the only companies that really con compete in any significant way in this space are Skype, AOL and Microsoft. After...

FreeCRM Knocks Salesforce.com From the Top CRM spot?

January 6, 2005

In what may be the most amazing CRM announcement of all time, FreeCRM.com claims to have taken over the number one spot in hosted CRM. This relatively new company, FreeCRM, has done what seems undoable. What is not clear is who their customers are. Are they using the software or have they merely signed these people up?

Triple Play to Quadruple Play: 92% of us Want a Single Bill!

January 6, 2005

Staples Sells CallVantage Voice Over IP Service

January 6, 2005

Two-Way Radio VoIP

January 6, 2005

New Hitachi VoIP Phone

January 6, 2005

VoIP and Consumer Electronics Blur

January 6, 2005

The line between what we call the VoIP industry and consumer electronics blurred further this morning with the announcement of Uniden entering the VoIP market, more specifically WiFi telephony otherwise known as wireless VoIP. According to Uniden: The Uniden UIP1868 is a 5.8GHz digital expandable cordless phone with built-in VoIP adapter, expandable up to ten handsets, allowing consumers to experience the extended features, convenience and affordability of VoIP communication in every room of their homes.
 My prediction of the iPOD like VoIP consumer electronics device may become a dream if there are now dozens of WiFi telephony phones available now but then again there were dozens of MP3 players around before Apple invented the iPOD and somehow companies like Creative Labs (I am certainly dating myself... They are just called Creative these days) are playing catch-up in a market they used to dominate.

Vonage Passes 400,000 VoIP User Mark

January 5, 2005

The biggest VoIP news at CES and perhaps the biggest news in general is Vonage passing the 400,000 subscriber mark. this is extremely impressive and goes to show you how well VoIP is doing and how consumers are adopting this...

Z-Tel is now Trinsic

January 5, 2005

Minnesota State now a VoIP User?

January 5, 2005

Minnesota, the state that made trying to tax and regulate VoIP famous is now becoming a big benefactor of the technology. Perhaps the early interest in using VoIP is what made them decide to regulate it in their state. The...

Ebay, Dell and Sirius in VoIP? You Decide

January 5, 2005

Someone is either looking for a lawsuit or has a great way to generate revenue using VoIP for brand-name companies. The following URLs were picked up yesterday:costcovoip.comcoxvoip.comdellvoip.comebayvoip.comexcelvoip.comgatesvoip.comgolfvoip.commcivoip.comsiriusvoip.comA company called EWorldPartners (eWP) USA recently registered these and they list the following...

Where is the Broadband Competition?

January 5, 2005

If you want to read about the depressing state of telecom in the US then please click on Bells dig in to dominate high-speed Internet Realm. The ILECs are killing competition in the country and the government is going along as a willing accomplice. The question remains, is it fair to force the Bells to share fiber that they go through great expense to lay down. I am beginning to think more and more that the answer is 100% yes.

Abramson's VoIP Tech Toys Arm Merchants

January 5, 2005

Andy Abramson is exactly right when he talks about the tech toys arms merchants as where the industry is going. If we have learned one thing in the last few years its that even when times are tough consumers are...

Cordless and VoIP Phone in one

January 5, 2005

Consumer VoIP Summit

January 5, 2005

I have written frequently about the merging of VoIP with consumer electronics and how service providers should be looking at the Apple model of selling service via slick devices. When we talk of convergence everyone thinks of something different from...

3COM Embraces Speech

January 4, 2005

Can a Telephone System Be Sexy?

January 4, 2005

Can a telephone system be sexy? Well that is the argument of TMCnet Channel author Greg Pisano who writes Telephone Systems Can Be Sexy. I have to admit, this caught my attention. Quite a headline. But can they really be,...

Blogs Define the Digital Divide

January 4, 2005

Vonage WiFi Telephony News From CES

January 4, 2005

Recently engadget reported that Vonage has a WiFi phone, the F-1000. I expect a number of WiFi telephony announcements to come from CES. I recently blogged about new WiFi telephony chips which will make designing WiFi telephony devices as easy...

Tom Keating writes about the humble beginnings of VoIP

January 3, 2005

Tom Keating writes about the humble beginnings of VoIP and is absolutely correct in saying that it was first written about in TMC's CTI Magazine in 1996. What surprises me is how much coverage we gave this nascent field. I...

VoIP Blog Legends Plug Internet Telephony Conference & Expo

January 3, 2005

California PUC and VoIP Regulation

January 3, 2005

In my mind we need a great deal less government intervention in our daily lives and this is especially true when the government serves as a direct road block to progress in an industry that has so much potential like...

DSP Group's WiFi Telephony Chip: Wireless Voice Over IP

January 3, 2005

It is no secret that WiFi telephony is the future of VoIP. Just as consumer adoption launched VoIP into the mainstream, it is possible that these same consumers will do the same for WiFi telephony. Frankly it should be business users that accelerate the adoption but consumers have done an amazing job of harnessing leading edge technologies. Businesses are a bit gun-shy after the dotcom era it seems.So we will likely see the consumer and business space work together on building this new category of product.

Investor's Business Daily, Positive Voice Over IP Article

January 2, 2005

I like Investors Business Daily. I dont currently subscribe but have in the past and loved it. I suffer from lack of reading time as well as lack of time for just about anything else. In any event, if I...
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