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The Importance of VoIP Security

Tom Keating recently blogged about VoIP security and I wholeheartedly agree with his comments. The way  see it the holy grail of hacking is to be able to get access to conversations. E-mails have been stolen, credit card numbers, social security numbers and VoIP is the next target. We often don't think about the ramifications of IP telephony the way we should. The fact is that the benefits of IP, the ability to access the network easily regardless of location, the open standards and other features are what make it such a tempting target. I loathe the day that hackers post  VoIP conversations converted into WAV files on a web site. Of course the industry has done a great job so far in preventing these sorts of things from happening but is it the industry really that we should thank or the fact that VoIP wasn't used as commonly as it is today.As VoIP proliferates I suppose there will come a time when networks are broken into and damage is done. It is difficult to know exactly what damage can be done but the hacking is bound to happen. Tom, I am glad you put this VoIP Security resource page up and I encourage everyone to read it to avoid the pitfalls so you don't become a statistic. I am not an alarmist but at some point someone's VoIP network will be compromised. It is just logic and common sense and I know it will happen. It is foolish to think otherwise.

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New Skype version 1.1

Skype just released a new version, 1.1 according to the VoIP Weblog. Although many are eying the integrated IM/VoIP client, the only companies that really con compete in any significant way in this space are Skype, AOL and Microsoft. After that a number of companies such as Voiceglo and FWD could possibly compete but Voiceglo is spending millions on marketing so unless the Pulver communicator is an unbelievable must-have download, Voiceglo is in a much better position.Where does that leave Vonage, Packet8 and CallVantage. If they aren't thinking about free clients, they should be as this is the best form of marketing there is, viral.

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FreeCRM Knocks Salesforce.com From the Top CRM spot?

In what may be the most amazing CRM announcement of all time, FreeCRM.com claims to have taken over the number one spot in hosted CRM. This relatively new company, FreeCRM, has done what seems undoable. What is not clear is who their customers are. Are they using the software or have they merely signed these people up? Are they trial customers or customers that will be around in a year.Most importantly, how many people are paying for the service as the professional version costs $9.95/month per user and includes a ton of features.Salesforce.com has the following pricing Team edition is $995/year for 5 users.Professional edition $65/month per user.Enterprise $125/month/userThe Salesforce.com Team edition allows 5 people to use the system so that comes out to $16.58 per month compared to $9.95 per month for FreeCRM.FreeCRM also has an enterprise edition.Is a few dollars a month enough of a reason to try a new CRM company? If these numbers are accurate many people are looking for the best possible CRM value.Here is the full release:

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Triple Play to Quadruple Play: 92% of us Want a Single Bill!

If indeed 92% of consumers favor a single provider for their communications needs then the cable companies are in a great position. That is the number being thrown around by Adjoined Research in their new report titled: Communication Demand 2005: How Americans Spend Their Communications Dollars.Here is the e-mail I received today from the company. I think their site has some technical issues so apologies if you get a Front Page error. Please tell them, not me.

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Staples Sells CallVantage Voice Over IP Service

Retail VoIP distribution news is getting old these days. the news is dominated by AT&T and Vonage with Packet8 coming in a distant third. Staples will now carry CallVantage service. When the hot dog stand on the corner in Manhattan starts hawking VoIP service, now that will be a milestone.

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Two-Way Radio VoIP

What exactly is DingoTel? Images of rabid, wild dogs, kangaroos and Steve Irwin come to mind. In fact the company recently released technology allowing 2-way radios to be VoIP enabled. Dingotel is not in Australia but Atlanta.

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New Hitachi VoIP Phone

ScoopHitachi is coming out with a  new VoIP phone according to a confidential source. Stay tuned for details. I googled around a bit for details and nothing recent came up. Stay tuned for details.

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VoIP and Consumer Electronics Blur

The line between what we call the VoIP industry and consumer electronics blurred further this morning with the announcement of Uniden entering the VoIP market, more specifically WiFi telephony otherwise known as wireless VoIP. According to Uniden: The Uniden UIP1868 is a 5.8GHz digital expandable cordless phone with built-in VoIP adapter, expandable up to ten handsets, allowing consumers to experience the extended features, convenience and affordability of VoIP communication in every room of their homes.
 My prediction of the iPOD like VoIP consumer electronics device may become a dream if there are now dozens of WiFi telephony phones available now but then again there were dozens of MP3 players around before Apple invented the iPOD and somehow companies like Creative Labs (I am certainly dating myself... They are just called Creative these days) are playing catch-up in a market they used to dominate. The opportunity exists still to come up with a design that encompasses the best of cell phones and VoIP in a single device. include IM, SMS, a camera, wall paper, games, etc. On the service side include free conferencing for 90 days. You think kids are spending a lot on technology now? Wait till they get used to conferencing with 5 of their friends while doing home work or just socializing. Here is an enhanced service customers will appreciate and will pay for. Now this is the future of communications.I am looking forward to TMC's VoIP Developer show this August (2005) to see what new designs are coming onto the market.Here is the full Uniden release

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