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April 2005

You are browsing the archive for April 2005.

Tom Keating Hates Burger King Fries

April 30, 2005

911 Via ISP

April 30, 2005

Centillium Communications

April 30, 2005

One of the brightest people in the VoIP business has to be Faraj Aalaei the CEO of Centillium Communications, a leading silicon supplier to box makers and service providers worldwide. Aali is a Bell Labs alumni and isn't bashful to tell me that his company is the only public corporation to be focusing on these areas. The company's SOC or system on a Chip design lends itself well to high density apps. For example the Entropia III platform allows 1,000 channels to be carried on a single chip.

In case you aren't aware, Japan is far ahead of the US in VoIP deployment and this market is dominated by Centillium's products.

Network Solutions Breach

April 30, 2005

IP Unity

April 30, 2005

Zultys MX30

April 30, 2005

I recently had a chance to meet with execs at Zultys in Silicon Valley to see what they are up to. This is a company that launched an IP PBX a few years ago while the rest of the market was hiding in the shadows of post-bubble bursting depression, Zultys decided to throw their hat in the ring at what seems to have been an ideal time. The company is now selling IP PBXs internationally and growing quickly in the US, Asia and other parts of the world. One part of the conversation that struck me was when I heard that Zultys is back in the IP phone business.

Our Best Podcast Yet

April 29, 2005

SERoutlookAccess

April 29, 2005

Probably the best product around that no one knows about is SERoutlookAccess. I love this handy utility but have a few caveats about it. Let’s start off by saying I have a mailbox on a busy server with about 500,000 e-mails on it and I receive up to or more than 1,000 e-mails daily. I live in Outlook so I need a powerful search utility.

I used LookOut for over a year and it was very helpful.

See You at Interop

April 29, 2005

The show it seems is no longer N+I but now Interop. The changing name is like a changing era in networking. I wish the event good luck with its new name and new branding. I am happy to be speaking next week.

Packet8 Demand Increases

April 29, 2005

Bicycle Powered VoIP

April 29, 2005

CruiseShoring

April 28, 2005

An interesting article from Forbes.com details a new sort of offshoring:


Why send software work to India when you can have it done on a cruise ship 3.1 miles off California?



Two San Diego entrepreneurs have come up with a very literal twist on offshoring software development jobs. This pair wants to get their hands on a 600-cabin cruise ship and park it off the coast of El Segundo, Calif., just over the 3-mile border that marks international waters. They'll pack the boat with engineers who will write code day and night.

Spitzer Spyware Suit

April 28, 2005

Whether you think Eliot Spitzer is doing a great job or you think he is overdoing it by suing what seems like a record number of companies... You have to put your hands together for his latest suit where he accuses Intermix Media of redirecting users to a number of sites owned by the company. Here is an excerpt from Yahoo News which has a really new and interesting interface BTW:

"Spyware and adware are more than an annoyance," Spitzer said. "These fraudulent programs foul machines, undermine productivity and in many cases frustrate consumers' efforts to remove them from their computers.

Oil Kills US

April 28, 2005

I am not a financial expert but I have a blog and write for a living so that means I can basically sound off on anything that annoys me, will interest you or just makes me feel better to get out of my system. I had to share the following with you. I received two news alerts from MarketWatch. The first one said that Exxon Mobil profit jumps 44% (I recall last year’s profit growth being similar) and now the GDP is growing slower than at any time in the past 2-years.

What does this tell us – again, I am not a finance major – tech, I know, but macroeconomics I don’t -- It tells us we are being screwed by Exxon Mobil.

Am I too naive?



Nokia N91

April 28, 2005

It was only a matter of time before cell phone companies came out with devices comparable to iPods in functionality. Today is that day as Nokia announced its N91, a phone with a 4-GB hard drive. Although the device will be priced between $500-$900 it gives you a phone and a music player in a form-factor about the size of a an iPod Mini.

What remains to be seen is which carriers will want such a device. Carriers are looking for ways to generate revenue from music and such a player could conceivable allow users to download songs without making use of wireless networks.

iPOD Theft Grows

April 27, 2005

There seems to be a criminal element in everything these days. Someone invents e-mail, spammers and virus writers hijack it. Someone invents VoIP, spammers are there to send us SPIT (spam over internet protocol). Now –say it isnt so, it hurts to write – they are coming after, are you ready?

Teltel Traffic Drop

April 27, 2005

Alexa.com is a great site to use to monitor how much traffic sites get. I noticed recently that Teltel, a company I have written about before in an entry titled: Teltel A Skype Killer? had a huge drop in web traffic from a 3-month average of around 10,000 to a one-day average of 31,381. I didn’t have a chance to ask the company the reason and to be honest it could even be a problem with Alexa causing this drop. Who knows?

Gold Systems Webinar

April 27, 2005

According to the Gold Systems Webinar I am on now, AAA on Minnesota has increased customer satisfaction using speech technology from Gold Systems. They have reduced agent turnover as a result of using speech and the agents are now not as threatened as they once were. The agents are happy that the mundane calls are being handled by automation. Agents get to deal with calls that have to do with personal service.

68 VoIP URL Changes

April 27, 2005

A fairly big day for VoIP URLs. In case you are interested in who took blogvoip.com (I am); They are hiding behind a hosting company. Voipwhitepages.com is taken by John Zelenka from NY and Voipcallaccounting is also taken from someone in NY -- in this case a company named MBG.

86voip.net
apexvoip.com
blogvoip.com
blogvoip.net
cheapvoip.us
cheapvoipcall.com
cheapvoipservice.com
davoipster.com
gts-voip.com
lambanvoipc.com
multichannelvoip.com
voip-discount.biz
voip-discount.info
voip-discount.net
voip-discount.org
voip-konferenz.org
voip-saves.com
voipay.biz
voipay.org
voipcallaccounting.com
voipephone.com
voipnetworks.biz
voipnewsblog.com
voipnewsblog.net
voiprebate.com
voiprebates.com
voiptelinc.com
africavoip.net
amazonvoip.com
anywherevoip.net
aolvoip.net
ccvoip.com
cellfonevoip.com
cellphonevoip.com
cellularvoip.com
cingularvoip.com
comcastvoip.com
connectvoip.com
coxvoip.com
dishvoip.com
echostarvoip.com
echovoip.com
flashvoip.net
indiavoip.net
nextelvoip.com
nokiavoip.com
pacificvoip.us
qwestvoip.net
roadrunnervoip.com
rrvoip.com
satellitevoip.net
satvoip.net
solucionesvoip.com
solucionesvoip.net
sprintvoip.net
verizonvoip.net
voip-la.com
voipaz.com
voipeverywhere.com
voipgroup.net
voipphonesystems.net
voipspecial.com
voipwhitepages.com
voipwhitepages.net
voipwp.com
voipyellowpages.net
voipyp.net
wirelessvoip.net




































































TV: Mobile Killer App

April 27, 2005

TV is so addictive that this report about it being a mobile killer app is probably dead right. Between sports, 24 and Apprentice Season 11, we won’t be watching less TV any time soon. Mobile TV makes infinite sense and the question is who will benefit from the growth of the market. ABI Research has a new report on this market and here are some of the things it covers:

  • What is the general outlook for TV in the cellphone for the next five years?

Apple Burns Books

April 27, 2005

OK so they aren’t really burning books but they are pulling all Wiley & Sons books off the shelf because of the latest book from the company named “iCon Steve Jobs: The Greatest Second Act in the History of Business,” which is an unauthorized biography of Steve Jobs. Excerpt from WSJ:

Apple, of Cupertino, Calif., removed the books last week from all 104 of its stores after failing in a monthlong attempt to persuade John Wiley & Sons not to release "iCon Steve Jobs: The Greatest Second Act in the History of Business," which is to go on sale within the next six weeks, the publisher said.

The book-spurning is only the latest attempt by Apple executives to crack down on writers who publish or distribute unauthorized or secret information about the computer maker.

It's a strategy that experts in brand management say is likely to backfire, only adding to the notoriety of Apple's critics and encouraging sales in countless other bookstores.
"Pulling books off the shelf is a little draconian," said Rob Frankel, a brand consultant. "It reeks of repression."

The book's author, Jeffrey Young, says Mr. Jobs has nothing to fear from "iCon." It's a chronicle of Mr. Jobs's rise as an innovator and entrepreneur and includes details about his personal life such as his divorce and fight with cancer, he said.

"I thought the book was pretty positive and laudatory," Mr. Young said. "It covers his personal life and there is something about his illness. I wouldn't call any of it outrageous.










WiFi as Utility

April 27, 2005

Qwest Blocks SBC And AT&T?

April 26, 2005

Of course it should be obvious to anyone that VoIP is wreaking havoc on service providers. This technology had two false starts but is so entrenched now that service providers are rethinking how they will exist in the future. There is safety in numbers it seems and this is why we are seeing carriers herd together in smaller groups that eventually merge together.

But in the end consumers don’t benefit when service providers get too strong. This is exactly what Qwest is telling the FCC as they petition the government body to block the proposed merger of SBC and AT&T.

SBC has many reasons to initiate this acquisition not the least of which is reducing a powerful lobbying opponent from the industry.



Vo-ip

April 26, 2005

Cisco Buys Sipura

April 26, 2005

VoIP Confusion

April 25, 2005

I am too close to the technology to be objective perhaps but is VoIP that confusing? The term I mean. Is it sooo terrible. According to a the Global Language Monitor – the self-appointed Internet acronym Military Police, VoIP is on the Top 10 list and is in fact #2.

America, The Leader in Technology?

April 24, 2005

More MCI Madness

April 24, 2005

I'll tell you; this saga has more twists and turns than a small intestine. After yesterday's podcast when we were pretty sure that MCI would tell Qwest to jump in a lake, it turns out MCI really does take Qwest seriously. They have decided to accept the 9.75 billion dollar takeover bid according to the AP.

Verizon now has five days to respond and can boost its offer again or walk away with a nice financial penalty.

MCI directors have repeatedly expressed concern about Qwest's $17 billion debt load and the long-term value of the Qwest shares MCI investors would receive as partial payment. The MCI board also has questioned whether Qwest can meet its forecast of nearly $3 billion a year in cost savings from the proposed merger.

Qwest's $30-per-share offer consists of $14 in Qwest stock and $16 in cash - an increase of $2.50 in cash compared with its prior offer.

The Verizon deal valued MCI at $23.10 per share, though two weeks ago it agreed to pay nearly $26 a share for a 13.4 percent stake in MCI from Mexican billionaire Carlos Slim Helu. That gambit fueled speculation that Verizon would offer at least that much for the rest of MCI's stock.

I am just hoping this story will go away.









Latest Communications and Technology Podcast

April 23, 2005

New Alexa Record

April 23, 2005

I just noticed today the highest Alexa ranking TMCnet has ever had for a single day, 2,730. This means we were ranked in the top 2,730 sites in the world. For a communications and technology news site, this is pretty high and we are proud of the recognition by Alexa and thanks to all of our loyal readers that allow our rankings to increase so steadily.

Range: 3m  6m  1y  2y Size: Medium | Large

Compare: tmcnet.com vs.

Voice Self-Service

April 23, 2005

Join me for a webinar that details how you can deploy voice self-service solutions your customers will love. What excites me about this webinar sponsored by Gold Systems is that AAA the famous motor-club company will be presenting a success story. I can't imagine a more difficult implementation than AAA since most callers are on cell phones, making for a demanding speech recognition environment. See the details below and I hope to see (well electronically anyway) you there on Wednesday.


Benchmarks for Creating Successful Speech Automation Solutions
Wednesday, April 27, 2005
10:00 -11:00 am (Pacific Time)

Join us to learn how AAA (Automobile Association of America), the world's largest automobile club with over 44 million members, has used voice automation solutions to delight its members.




Speaking With The Alarm Guy about VoIP

April 23, 2005

The alarm technician was over today and I was speaking t him about our phone service and how one of our phone lines goes over the Internet so perhaps we need to switch the alarm's phone input to be on our other non-Internet line. I was tying not to use technical terms as I didn't expect the technician to be an expert is packetized telephony. He also told me it was his sixtieth birthday soon so I didn't expect him to tell me about his Sony PSP usage.

All of a sudden he started to tell me that I am using a technology called voice over IP and most people don't realize that when the power goes down that the electronics aren't powered and the line dies and no phone calls can be placed at all. I smiled.

Jib Jab Matzah Video

April 23, 2005

SMB VoIP

April 22, 2005

Update: Be sure to check out the newly released VoIP For SMB site that details the latest news and features in the world of small business voice over IP.

----

I am seeing lots of new devices coming onto the market. Converged firewall, SIP, WiFi, VoIP devices that will let about 50-60 people use VoIP in their offices. The holy grail of VoIP for many of these companies is the SMB space which will be huge adopters of VoIP in the coming months.

Tom Keating Vents On Speeding

April 22, 2005

Having just done a whirlwind tour of Massachusetts I can tell you that the police are out in force. On the way up from Connecticut, we say about 5 speed traps or an average or one every forty miles or so. Devices used varied between laser and radar and a number of cars were in the process of having tickets issued as I passed by.

I didn’t think much of it until I returned and read Tom Keating’s blog about the Undetectable Speed Detector which basically uses a camera and a computer to determine speed. No laser and no radar means nothing to detect which means speeders are screwed.

SIPquest Gets Funding

April 20, 2005

Boston Roads

April 20, 2005

Boston is an enigma to me. You can't find your way around the city as the streets are constantly changing. Internet mapping services are useless and automobile based GPS doesn't really work either.

It's the Big Dig which cost billions and some residents tell me has only slightly improved the traffic situation in Boston. For a fun exercise try finding the airport from downtown.

Rates Technology Inc.

April 19, 2005

I have been hearing more and more rumblings in the VoIP industry regarding Jerry Weinberger of Rates Technology Inc. (RTI). I don't get too many people coming to me about patent issues so when I heard about this company, I decided to delve into this potential story a bit more. What intrigued me is that apparently RTI has no products... They exist to collect revenue from other companies.

I did some research and found that Rates Technologies has sued Nortel, Sharp Electronics and others.

Linked In

April 19, 2005

I must admit, I have never used Linked In for anything useful. I keep getting e-mail invites to join others in their networks. So far I have joined with many people and am not sure what the end-game is. I have heard of others using such social-networking products to get things accomplished.

Empirix Tests Siebel

April 19, 2005

Empirix has integrated Hammer Service Assurance for Siebel and e-Load with Siebel 7.7 Business Applications. Empirix's Hammer Service Assurance for Siebel ensures end-to-end contact center application performance under real-world conditions. Empirix's e-Load is an automated performance testing solution for Web-based applications. Siebel Systems' multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network and indirect and partner distribution channels.

VoIP Funding Picks Up

April 18, 2005

I was under the impression that VoIP funding had slowed until I received this. The company is focusing on the high-end of the service provider market according to this release. At a certain point I was concerned about the funding level VoIP companies were receiving. I as concerned about overfunding and a new bubble being formed.

Adobe And VoIP

April 18, 2005

Off to DC

April 18, 2005

Off to DC to speak at the ATA about the future of contact centers. I am flying out of the Westchester airport and am pretty excited that I don't have to fight Long Island or Queens traffic just to catch my flight. The airport is about 20 minutes from my house. Only problem is that there are few flights out of Westchester so if you have a cancellation, you are in a bad situation.

Microsoft's New Ad Campaign

April 18, 2005

Microsoft launched a new campaign targeted at getting more people to use Windows XP. The New York Post has an article says this campaign will tie the company over until 2006 when Longhorn (that's the code name anyway) will be delivered. The cost is under wraps and one wonders why the company decided to do this now. Are they afraid of something?

Blog Spam

April 17, 2005

For those of you non-bloggers out there consider yourselves lucky as something called comment spam is a nightmare for many of us trying to blog. In addition to regular spam, we have to deal with people who post comments to our blogs that are related to porn sites and gambling.

If this wasn't enough, I am now getting trackback spam and in fact I received more than 30 and possibly as many as 50 of these. Trackbacks are the way bloggers link t other sites allowing a reader to quickly see other points of view on something they are reading.

Spammers comment and trackback to sites so they can increase their search engine ranking. I am spending more and more time on blog maintenance.



Weekend VoIP URLs

April 17, 2005

Lots of new VoIP URLS recently. 8x8Voip doesn't seem to be registered to someone at 8x8, the parent company of Packet8. dotcomvoip, familyvoip, ipaq-voip and showmevoip are all interesting ones.

8x8voip.com
bundlevoip.com
callusingvoip.com
connectmevoip.com
dotcomvoip.com
familyvoip.com
familyvoip.info
familyvoip.net
figarovoip.com
gprs-voip.com
helpmevoip.com
ipaq-voip.com
lookingforvoip.com
mivoipphone.com
moneytreevoip.com
myvoip-zone.com
myvoipzone.com
onepricevoip.com
onlyvoip.com
pindropvoip.com
pipevoip.com
pocketpc-voip.com
portablevoip.com
savemevoip.com
showmevoip.com
simplyvoip.biz
simplyvoip.us
smartchoicevoip.com
speedyvoip.com
spidervoip.biz
spidervoip.us
thevoip-zone.com
thevoipguy.com
thevoipjournal.com
thevoipjournalonline.com
timeforvoip.com
usatelvoip.com
usatelvoip.info
usatelvoip.net
voipdecision.com
voiper.biz
voipfortheworld.com
voiphotlist.com
voipisforme.com
voipkingdom.com
voipmagazineonline.com
voipmoneytree.com
voipphoneadapters.com
voipprovidersearch.com
voipsales.biz
voipsales.org
voipsavedme.com
voipsaveme.com
voipspectrum.com
voiptelephoney.com
voipvietnam.org
voipwifihotspots.com
wifivoipphones.com
wordsvoip.com
wordvoip.com
zipvoip.com
lessvoip.com
voipdiscussions.net
wcdmavoip.com
































































Speaking this Week

April 16, 2005


Lots of speaking and traveling this week. I am going to be speaking and moderating a session for the ATA on the future of the contact center on Monday in DC and on Tuesday I will be speaking for PRSourcecode to the PR community on how to more effectively work with Internet Telephony Magazine.


Here is the ATA Washington Summit Schedule:







   
            10:15 -10:30 am    Break
            10:30 –11:30 am   Business/Financial Outlook & Climate-Brandon Dobell of Credit Suisse First Boston
                11:30 – 12:30        Lunch     
                12:30 – 1:30 pm    Keynote Address-Tucker Carlson
                 1:30 – 2:30 pm     ATA Positions/ Regulatory: What's Next?-Jim Conway, DMA and  Mitch Roth, ATA
                 2:30 – 3:00 pm     Break
                 3:00 – 4:00 pm     Consumer Affairs Perspective on Teleservices- Dr. Dale Lewison, University of Ohio and Deborah Berlyn, AARP
                 4:00 – 5:00 pm     Technology Perspective/Changes we can expect- Rich Tehrani, Technology Marketing Corporation, Chris Hodges, Noble Systems, Larry Mark, SER, Jason Pace, Stratasoft and Paul Stockford, Saddletree Research
                 6:00 – 7:00 pm     Reception at the Hyatt

Tuesday, April 19 (Self-Determination Perspective)

                 8:00 – 9:00 am     Continental Breakfast with Sen. Ben Nelson (D-NE)
                 9:00 – 11:30 am   Table Discussion – Working Session on Standards for Inbound
                 11:30 – 1:00 pm   Lunch /Keynotes- Sen. Max Baucus, D-MT and Rep. Lee Terry R-NE (Sen. Baucus 1200-1230; Rep Terry 1230-1:00)
                 1:00 – 2:00 pm     Leadership Collaboration
                 2:00 – 2:30 pm     Break                 
                 2:30 – 4:00 pm     Leadership Presentations
                 4:00 – 5:00 pm     SRO Presentation- Lisa DeFalco,Phil Grudzinski
                 6:00 – 7:30 pm    Awards Gala on the Hill- Sen. Chuck Hagel (R-NE) (SD-G50, Dirksen Bldg)
 
Wednesday, April 20 (On the Hill)
                    8:00 – 9:00 am    Continental Breakfast with Rep. Ted Strickland (D-OH)
                    8:30 – 10:00 am    Not-for-Profit & Charities Breakfast (By invitation)
                    9:00 – 9:30 am    ATA Lobbying Priorities
                    9:30 – 10:30 am  Congressional Visit Role Play
                   10:30 – 1:00 pm   Congressional Appointments


























SUMMIT AGENDA
Sunday, April 17
                12:00 – 6:00pm    Registration
                 12:00- 5:00pm     Selected Committee Meetings
                  6:00 – 7:00 pm   Welcome Reception (Hyatt Regency)
               
Monday, April 18 (Current Industry Situational Perspective)
                7:30 – 9:00 am      Registration
                8:00 – 9:00 am      Continental Breakfast
                9:00 – 9:15 am      Opening Remarks- Stuart Discount, Chair, ATA
                9:15 – 10:15 am    Regulations and Federal & State Legislation Joe Sanscrainte, Call Compliance, Bill Brierly, TeleTech and Rich Rosenblatt, Morgan, Lewis & Bockius        









The French on Google

April 16, 2005

For some reason I smile when I hear that the French aren't happy with Google. I don't know why. Perhaps it is because they are complaining about it instead of developing a superior product. The French actually had a product that was essentially the internet decades early in Minitel.

When the French were unhappy with Boeing's domination, they joined up with their fellow Euro-Zone allies and came up with Airbus and thoroughly thrashed Boeing.

Lazar on VoIP Issues

April 16, 2005

Some interesting commentary here on Comcast's DNS outage that was treated by the company as a general connectivity problem. Here is Irwin Lazar's discussion regarding what Comcast had on their recently:

I was able to get back on the net by using Bluetooth dial-up networking from my PowerBook through my Cingular Treo 650. Once I got connected I went to Comcast's support page and found that under the "Network Health" header, there was a terse statement stating that "All Internet Connectivity Was Down". Umm, no, just DNS was down.

California Gives Up VoIP Fight

April 15, 2005

IBM Misses

April 15, 2005

Tehrani Speaks at Gold Systems Webinar

April 14, 2005

Where is Rich Tehrani speaking? Everywhere it seems. And I love it. I can’t wait to discuss the growth of the speech market. What many people don’t realize is that speech technologies are changing the way business operates.

PRSourceCode Webinar

April 14, 2005

Videophone For $99

April 14, 2005

Perhaps the biggest news in the VoIP space, ever is this announcement. I have been saying for a while that these devices need to be under $100 for consumer adoption. 8x8 did a very smart thing with this announcement:

FOR IMMEDIATE RELEASE

8x8 SLASHES PRICE OF PACKET8 VIDEOPHONE TO $99

SANTA CLARA, Calif.  – April 14, 2005 -- 8x8, Inc. (Nasdaq: EGHT), provider of  Packet8 broadband voice over internet protocol (VoIP) and videophone communications services, announced it has reduced the price of the Packet8 Broadband Consumer VideoPhone from $250 (after rebate) to $99 and decreased the monthly service fee from $29.95 to $19.95, effective immediately.

Available direct to consumers at www.packet8.net, the newly-priced Packet8 VideoPhone is being sold with a two year service plan which includes unlimited voice and video calls worldwide to another Packet8 Videophone as well as unlimited local and long distance voice-only calls to any phone number in the U.S.







TMC Labs ITMAG Innovation Award

April 14, 2005

Average VoIP URL Day

April 14, 2005

60 is about what I am seeing for VoIP URLs during the week. What caught my eye this week were the following:

voip911callcenter.com
voip911dispatch.com
voip911service.com
voip911system.com
tucowsvoip.com
tucowsvoip.net

The 911 names above are registered to:

Gaines Enterprises












6691 South Marion Street
Littleton, Colorado 80121
United States

The tucows registrations are hidden but I assume they aren’t being registered by tucows, the popular shareware download site.

Here are the rest:

acs-voip.com
acs-voip.net
acsvoip.com
acsvoip.net
advertisingvoip.com
basin-voip.com
bestvoipsolution.com
bestvoipstore.com
fr-voip.com
igovoip.com
livevoipata.com
parsvoip.com
philippinevoiptel.com
philvoiptel.com
sitvoip.com
thevoippages.com
thevoippages.net
tucowsvoip.com
tucowsvoip.net
ukvoiptel.com
usevoipnow.com
voiceoveripvoip.com
voip--800.com
voip-developer.net
voip-development.com
voip-softphone.com
voip-uk.org
voip001.net
voip4000.com
voip911callcenter.com
voip911dispatch.com
voip911service.com
voip911system.com
voipcallsnow.net
voipcm.com
voipct.com
voipervoi.com
voipervoi.net
voipexchanger.com
voipnettech.com
voipnettechnologies.com
voipphonehome.com
voippy.com
voippy.net
voippy.org
voiprefill.com
voipreload.com
voiptec.net
voiptelefonie.biz
voiptelefonie.org
voiptide.com
voiptide.net
voiptransit.biz
wanadoo-voip.biz
wanadoo-voip.info
wanadoo-voip.org
wanadoovoip.biz
wanadoovoip.info
wanadoovoip.org
wantbestvoip.com
worldvoipconnection.com
ywvoip.net




































































VoIP 911

April 14, 2005

Here is a great post from Tim Denton on how we can solved the VoIP 911 problem. Excerpt:

Today, when you purchase a local telephone service from an incumbent local exchange carrier (i.e. ILECs, e.g. Bell Canada, TELUS, Verizon, SBC, etc.) emergency telephony comes with it.

TeleCONSENSUS

April 13, 2005

From Marketwatch:

WASHINGTON (MarketWatch) -- The U.S. Chamber of Commerce on Tuesday announced the creation of a new coalition to push for a re-write of the nation's telecommunications laws.

The group, called TeleCONSENSUS - includes roughly 60 companies, local Chambers of Commerce and trade associations.

The group also includes three Baby Bells - Verizon Communications Inc. (VZ), SBC Communications Inc. (SBC) and BellSouth Corp (BLS) - as well as the National Association of Manufacturers and Time Warner Inc. (TWX).

"The Telecom Act is almost 10 years old, which is an eternity in the high-tech world," said Thomas Donohue, chief executive of the U.S. Chamber of Commerce.

Speaking at the launch of the new trade group, Rep. Joe Barton, R-Texas, chairman of the House Commerce Committee, said he will "start with a clean sheet of paper" on telecom reform and hopes to have legislation through the House in the spring or summer and then "see if we can't come together" with the Senate.

Reform backers say the 1996 Act, which didn't even mention the Internet, is woefully outdated at a time when new technologies like Internet telephony, known as VOIP, and video over broadband are breaking down the walls that once separated different types of telecommunications services.

The Chamber estimates that reforming telecom laws would add 212,000 jobs over a five-year period and lead to $58 billion in new investment.

Donohue said the Chamber is prepared to commit between $100,000 and $500,000 annually on telecom reform advocacy.

Asked about reform prospects, Donohue said he doesn't expect it this year but hopes telecom legislation can be enacted during the current two-year Congressional session.

















Senator Ford On My Blog

April 13, 2005

I just came across this post on my blog about Indiana telco regulations from The Honorable David Ford, Indiana State Senator of District 19. You have to scroll down to see the comments. I am not sure how I missed this before and am extremely humbled to have my blog be a forum for this crucial dialogue between the government and the people.

I have to admit that after the Warren Buffet letter to TMCnet, this may be the most important thing that has happened to our site. Oh yes, there was the time when Al Gore keynoted one of our events and we were told he was monitoring our site from time to time.

I wonder if George Bush ever gets a chance to check out TMCnet. Does Air Force one have VoIP?



Death Of The Exit Strategy

April 13, 2005

Recently two service provider execs had conversations with me where they told me they hate the mentality of today’s VoIP market. Everyone it seems is talking “exit strategy.” Now I am sure everyone wants to be the next company Cisco picks up but what concerns service provider executives is -- how do you run a company if your goal is to be retired on a beach in Hawaii in the next few months.

After all, is an exit strategy what you should be aiming for? What about a customer acquisition strategy? A profit generating strategy or even better, a success strategy?

SuperComm Party

April 13, 2005

Last year we were invited at the last moment to host a party at Supercomm with the IPCC. We sponsored a cruise for over 100 people and it was one of the best events I was ever part of. I even bought a tux for the occasion (you know you can rent them now?

After the cruise was over, someone at he IPCC suggested we have the party again the next year in the Hancock Building. Not being from Chicago I somehow decided he meant Sears Tower.

Long story short, I reserved the most amazing room in the Sears Tower and we are hosting a party this year on Tuesday, June 7th 5:30-8:00 PM (right after the show ends)

The party is for SuperComm Exhibitors and service providers as well as friends and associates of TMC (you know who you are :-) and of course that stray relative or two of mine that happens to be in the area.

There will be music, food, amazing views, a photographer and some of the Chicago Luvabulls in attendance.

Here are the details.









SuperComm Speaking

April 12, 2005

June seems like it is so far away but it really isn't. I can't believe it it's so close. I am really happy that Supercomm invited me back to speak at their event. I had great fun speaking last year and am sure the audience participation will be just as good this year as last.

Skype Site On Fire

April 12, 2005

Netcordia Enterprise 2000

April 12, 2005

Netcordia just announced an addition to its product line, the Enterprise 2000, which provides network diagnostic support for large networks up to 2,000 routers and switches. It also has configuration policy analysis, which, as you know, is an emerging market in the network management space.

As the name implies, the product supports up to 2,000 routers and switches or up to 60,000 interfaces. With the addition of configuration policy analysis in this model, NetMRI users can easily check every configuration file for accurate policies. The analysis can be automatically performed on a daily basis, or on an ad hoc basis, making this a readily adaptable management tool for busy network managers.  he auto-generated reports highlight the exceptions in a glance, providing correctional guidance as well as a compliance proof source.

The NetMRI line has three other models that have been shipping since 2003, the Campus 200, the Enterprise 500 and the Enterprise 1000.  The models all provide the same interface, reports, root cause analysis, and functional support of VoIP, Wireless, VLANs and IP as the other models; they differ in the size of the network supported.



LexisNexis Breach Worsened

April 12, 2005

According to the AP, Up to 10 times as many people as originally thought may have had their profiles stolen from a LexisNexis database in the United States, publisher and data broker Reed Elsevier Group PLC said Tuesday.

The company reported last month that criminals may have accessed personal details of 32,000 people via a breach of LexisNexis' recently acquired Seisint unit. It now says that figure is closer to 310,000 people.

Reed said it identified 59 incidents since January 2003 in which unauthorized persons, predominantly using IDs and passwords of legitimate Seisint customers, may have fraudulently acquired personal identifying information on thousands of people

Information accessed included names, addresses, Social Security and driver license numbers, but not credit history, medical records or financial information, the company said.

The company said the 59 identified incidents of fraudulently obtained information - 57 at Seisint and two in other LexisNexis units - are largely related to the misappropriation by third parties of IDs and passwords belonging to legitimate customers. It stressed that neither LexisNexis nor the Seisint technology infrastructure was breached by hackers.







Amazon Feedback

April 12, 2005

I ordered a $15 Firewire cable for a new video recorder. I ordered the wrong cable as it turns out. Interestingly this order was placed by an affiliate of Amazon and when I tried to ask if I could exchange it a few e-mails went unanswered.

A few weeks later Amazon sent me a survey asking me if I was satisfied with my order. My response was that the vendor didn’t respond to my two e-mails.

CheckPoint VPN-1 Edge W and Express CI

April 12, 2005

Dictaphone Sells Recording Business

April 12, 2005

Dictaphone Corporation announced today that it has signed a definitive agreement with NICE Systems under which NICE will acquire the assets of Dictaphone’s Communication Recording Systems (CRS) business for $38.5 million. The CRS unit is a leading provider of recording systems for 9-1-1 centers and other mission-critical operations in the public safety, financial, and call center markets. The boards of both companies have unanimously approved the transaction, which is expected to close by the end of the second quarter of 2005, subject to certain closing conditions.

Dictaphone’s sale of the CRS unit is part of its strategy to create a company focused principally on the healthcare information technology market. Dictaphone’s Healthcare Solutions Group deploys dictation, transcription and speech recognition software systems in over half of the hospitals in the U.S. Its solutions automate critical elements in the creation and management of health information, helping healthcare organizations improve productivity and the quality of patient care.

“For several years, we have experienced strong growth and developed an industry leading product portfolio based on speech recognition and natural language processing technologies in our healthcare business,” said Rob Schwager, Chairman and Chief Executive Officer, Dictaphone Corporation.



VoIP 911

April 12, 2005

Seems like the states are going crazy, focusing on why VoIP providers aren’t providing 911 support. According to this VoIP e911 article, Illinois Gov. Rod Blagojevich is proposing legislation to get Internet-based phone providers to give customers the same kind of access to 911 operators as those who use regular telephone lines. Meanwhile, behind the scenes, the FCC is working with RBOCs who SURPIRISE, aren’t allowing unfettered access to 911 infrastructure. What the mainstream press isn’t picking up on is that many VoIP providers, especially Vonage are trying to provide 911 service that is on par or better than the PSTN.

TParty Changes Computing?

April 11, 2005

Ah, the Boston Tea Party, a watershed event in the history of the United States and the independence of this great country. Just uttering the two words tea party together will make anyone aware of US history think back to ships over two hundred years ago in the Boston harbor with crates of tea leaves floating in harbor.

So it is logical that MIT, a Massachusetts based university would use TParty as the name of its new initiative in cooperation with laptop maker Quanta. What is this initiative you ask? To develop the next-generation of computing.

According to this TechWeb article, TParty's goal is "to create new systems for the development and seamless delivery of information services in a world of smart devices and sensors.



AOL and XM

April 11, 2005

AOL and XM have agreed to jointly create a radio service according to the WSJ who says the new cobranded service, which hasn't been named yet, will replace the current paid service on XM's Web site and will replace AOL's current radio services -- AOL Radio and Netscape Radio.

XM receives a powerful incentive in this deal as it will be able to market to over 20 million AOL users while AOL will be able to add 70 commercial free XM channels to its 130 other channels. AOL will package these stations for their subscribers and will also have a package for non-subscribers.

My take on this is that this is a win-win strategy and we will see Sirius coming back with an announcement with probably Yahoo! Or MSN. Google will also be heavily considering whether such a launch makes sense for them.



Marketing Support in DC or Maryland

April 10, 2005

Radicati On Tech

April 10, 2005

I recently came across the Radicati Market Stats & Industry Commentary and thought it worth sharing.

E-mail

  • In 2005, each email user will have an average of 1.75 mailboxes. This figure will grow to 2.0 mailboxes per user by 2008.
  • MS Exchange revenue is approximately $1.6 billion in 2005.

ATA Washington Summit

April 10, 2005

This is the draft schedule of events for the ATA (American Teleservices Association) Regulatory event I am speaking at soon. As you can see, I will be speaking with Chris Hodges from Noble Systems, Larry Mark from SER, Jason Pace from Stratasoft, and Paul Stockford of Saddletree Research) on Monday, April 18th, 2005.

I will be addressing the future of the contact center with my esteemed panelists. I have lost of creative ideas on this subject and have promised to get my presentation to the ATA by tomorrow. Trouble is, it is an incredibly beautiful day and I am debating playing hooky today.

107 VoIP URLs Yesterday

April 10, 2005

More VoIP URLS. Some interesting ones are www.aol-voip.com and www.at-t-voip.com, both of which have their contact details hidden. I suspect they are registered by the same person or corporation and I assume they aren't an agent of AT&T or AOL. Peter Nguyen from Houston, Texas registered www.earnmillionswithvoip.com.

Answers.com

April 9, 2005

I just started using Answers.com and am pretty happy with it so far. It works with Wikipedia and other sources to find the answers that you need and if a term such as "VoIP Peering," isn't in it's database, it does a search for you and you can click on the various results to get the answer you are looking for.

The interface is seamless. In your web browser you just hold the Alt key and click on a word for a definition to come up.

ICANN Approves Domain Names

April 9, 2005

Verizon Closer To MCI

April 9, 2005

Indian Call Center Fraud

April 9, 2005

In this New York Times article, something we have written about in Customer Interaction Solutions has finally happened. Customer records were acquired by some call center workers and this information was used to withdraw money from the accounts of unsuspecting customers. In this case the company in question is CitiBank who outsourced their work to India's Mphasis BPO.

Excerpts from the article:

Reacting to the news, a cyber law expert said the monitoring system in Indian companies needed to improve.

"This crime is a wake-up call," said Pavan Duggal, an advocate in India's Supreme Court. "There is an urgent need for far more due diligence in Indian outsourcing companies than is being currently done."
He said not all companies fully comply with the Indian Information Technology Act, which requires companies to introduce strict procedures for data protection.






The challenge companies have when outsourcing is how to assure the laws in other countries are on par with the US.



The Fool on Google VoIP

April 9, 2005

There is nothing really new in this article but it is a good overview of some of the reasons why Google may enter the VoIP space. Here is an excerpt:

The big G may be planning more than just providing email and Web searches. At first glance, it may seem odd that Google would venture into this type of business, but a closer look reveals that there is a huge market to exploit. Services based on VoIP have seen rapid growth in the past year, thanks in part to rates that are typically below what traditional phone services charge.

Of the 113 million or so traditional landlines that still use the old circuit-switched technology, about 115,000 U.S. homes are switching to VoIP every month.



Nine Years For Convicted Spammer

April 9, 2005

Broadband Adoption Accelerates

April 9, 2005

According to the TIA, the U.S. broadband market is expected to reach an estimated 56.9 million subscribers by 2008, growing from 32.5 million subscribers in 2004. For details, check out the TIA's 2005 Telecommunications Market Review and Forecast, an annual study of the Telecommunications Industry Association (TIA). The broadband market has grown substantially since 2001, when there were only 5.1 million subscribers.

According to the survey, in 2004, the number of high-speed subscribers in the United States grew by 35.4 percent to reach 32.5 million subscribers, consisting of the following access technologies: cable modem (17.0 million), DSL (12.6 million), fixed wireless (2.2 million), fiber-to-the-home (0.2 million), satellite (0.4 million), mobile wireless (3G) (0.1 million) and broadband over power line (less than 50,000).

Hertz is Expensive

April 9, 2005

Has anyone noticed that this company is charging a fortune? It is outrageous. I am paying about $80-$100 a day for a mid-size car with NeverLost. This is in every state from California to Indiana (where you would think you would pay less).

TMC Communications Podcast April 9, 2005

April 9, 2005

I think this past week's podcast went really well. Much thanks to Al Bredenberg, TMCnet Editorial Director and Michelle Pasquerello, Channels Editor for making this so much fun to produce. Our first podcast focused on The National Show sponsored by NCTA, where I moderated a session. We also discussed the VoIP initiatives from AOL and MSN.

More VoIP URLs

April 8, 2005

Here are some recent VoIP URLs that are interesting. The following service provider is buying up domains such as brazilvoipcalling.com, australiavoipcalling.com, argentinavoipcalling.com, etc.

Primus Telecommunications
25 Bridge St.
Red Bank, New Jersey
United States





I didn’t think it possible but the pace of URLs being registered with the word VoIP in them is still accelerating.

4kidsvoip.com
all-voip.info
argentinavoipcall.com
argentinavoipcalling.com
australiavoipcall.com
australiavoipcalling.com
bestratedvoip.com
bestratedvoipservice.com
brazilvoipcall.com
brazilvoipcalling.com
canadavoipcall.com
canadavoipcalling.com
chilevoipcall.com
chilevoipcalling.com
chinavoipcall.com
chinavoipcalling.com
colombiavoipcall.com
colombiavoipcalling.com
comparevoipphone.com
comparevoipphones.com
comparevoipservice.com
comparevoipservices.com
costaricavoipcall.com
costaricavoipcalling.com
cybercomvoip.com
dalevoip.com
egyptvoipcall.com
egyptvoipcalling.com
elsalvadorvoipcall.com
elsalvadorvoipcalling.com
eyeonvoip.com
francevoipcall.com
francevoipcalling.com
germanyvoipcall.com
germanyvoipcalling.com
globalvoipcommunications.com
globalvoipcommunications.info
globalvoipcommunications.net
globalvoipcommunications.org
guatemalavoipcall.com
guatemalavoipcalling.com
hawaiianvoip.com
hawaiianvoip.net
hongkongvoipcall.com
hongkongvoipcalling.com
horizonvoip.com
i2voip.com
indiavoipcall.com
indiavoipcalling.com
internationalvoipcall.com
internationalvoipcalling.com
iraqvoipcall.com
iraqvoipcalling.com
israelvoipcall.com
israelvoipcalling.com
italyvoipcall.com
italyvoipcalling.com
japanvoipcall.com
japanvoipcalling.com
lebanonvoipcall.com
lebanonvoipcalling.com
linkvoip.net
mexicovoipcall.com
mexicovoipcalling.com
myvoipitz.com
netzerovoip.net
netzerovoip.org
philippinesvoipcall.com
philippinesvoipcalling.com








































































Mike Ross Leaves Aculab

April 8, 2005

No sooner did I break the news that Howard Bubb was leaving Dialogic – I just found out that Mike Ross left Aculab a few days ago. Mike was another major player in the DSP resource board space. Mike worked as VP of Sales at Dialogic in the 1980s and was instrumental in their success.

He later left to found Rhetorex, a Dialogic competitor. Under his management Rhetorex grew to be a major force in the DSP resource board space.

Ditech Communications

April 8, 2005


Ditech Communications is a veteran in the telecom space and they have some high-tech solutions to many carrier problems. I spent some time discussing their VoIP solutions and their strategy boils down to making VoIP sound better. They are able to cancel acoustic echo (the noise from the microphone reflection), background noise and hybrid echo (the echo that results from converting 4 lines of voice into two) for example.

They are also very focused on helping carriers with VoIP peering. In the VoIP space, different carriers use different formats to carry their voice packets.


IP Unity

April 7, 2005

Going Back To NYC

April 7, 2005

I am taking a red eye flight back home and look forward to getting to work. I met with a number of VoIP companies and they all seem to be doing well. I heard that Q1 was a bit slow in the enterprise VoIP space for some reason but there are a record number of deals on the table for many companies. In all I saw companies selling to OEMs, enterprise customers and service providers.

Traveling Again

April 6, 2005

Podcasting At TMCnet

April 6, 2005

NCTA VoIP Marketing Panel

April 6, 2005

AOL Brings VoIP To Germany

April 6, 2005

Bubb Leaves Intel

April 6, 2005

An industry Icon, Howard Bubb is stepping down from Intel. Bubb was the head of Dialogic during the roaring days of computer telephony/CTI where the market grew at an astronomical rate. Those of you at industry events remember Bubb speaking at events hosted by the likes of Harry Newton... In fact there was even a Howard Bubb show at suc events.

Dialogic was a leader in DSP resource boards and although Natural Microsystems really discovered the VoIP gateway market before Dialogic, Bubb's company powered back to lead the space and soon thereafter sold to Intel.

Many in the industry complained that Dialogic which sold for under a billion dollars to Intel was undervalued.



Lingo Mexican VoIP

April 5, 2005



Lingo Mexican VoIP

Lingo VoIP Phone Service Now Offers Universal Phone Numbers In Mexico Markets

Phone numbers in the following Mexico markets have been made available to new and existing Lingo VoIP customers:

  • Mexico City
  • Monterrey 
  • Guadalajara 

With this announcement, Lingo consumer and small business subscribers can now select phone numbers from over 300 major U.S. markets, and international phone numbers from over 25 cities in 15 foreign countries -- more domestic and international coverage offered by the major U.S. VoIP providers today.

Now U.S. Lingo customers who have relatives or colleagues residing in Mexico can select a phone number for use with their VoIP service that is “local” to a particular city in Mexico.

Airline Morale

April 5, 2005

Yesterday's USA today (April 4, 2005) has a letter to the editor from Patrick Lee titled Airline passengers get far more than they're paying for. The letter talks about how the price of an airline ticket for spring break is the same as it was 25 years ago and that is not even after adjusting for inflation!

The letter was in response to another letter title "Airlines once paid close attention to customer service," and it points out that most passengers pay more for parking than they do for airline tickets these days. According to Lee, most of the airline company employees have taken pay cuts so that jet service remains cheap. Furthermore, terminals have been upgraded at no charge to customers.

I have been writing about airlines for over half a decade (mostly complaining) and this letter addresses part of what is going on.



Be Careful on April Fool's Day

April 5, 2005

PIKA SIP and HMP

April 5, 2005

PIKA Technologies, a company in the DSP resource market for over a decade just announced it will have SIP support and real-time transport protocol streaming (RTP) this June. The product name is MonteCarlo SDK, Release 6.3. This SDK will enable SIP and enhanced fax services on PIKA digital T1/E1 boards and PIKA analog boards. To remove the typical complexity of moving from one release to the next, most MonteCarlo 6.1- and 6.2-based applications will run on 6.3 with a simple recompile only.

The company further unveiled its initiatives in HMP. In the early life of the company, as part of the product strategy, the design team made the architectural decision to power the call control stacks on the computer's host processor.

Verizon Issues Letter to MCI

April 5, 2005

TMC Podcasts

April 4, 2005

TMCnet Powers Ahead

April 4, 2005

Amazingly, TMCnet is now in the top 5,888 sites in the world. That is not out of telecom or technology sites but out of all sites in the world. I can't believe it to be honest. We have upgraded web servers twice in the last few months just to handle the traffic.

Multimedia Over Coax

April 4, 2005

A shot across the bow of the ILECS and Satellite providers was seen today. The Multimedia over Coax Alliance (MoCA) is announcing the successful results of its large-scale field trial at the National Show. Conducted by MoCA's founders in 15 cities, the trial validates MoCA's capabilities as both the highest-speed technology for home networking and the only field-proven to be capable of transporting multiple HDTV streams. According to the group, large-scale tests validate performance of 100 Mbps in real world conditions.

Tests also showed that the core technology provides the level of performance necessary to deliver digital entertainment to every coax outlet in the home, with at least 100 Mbps throughput being delivered to 95% of coax jacks tested. The stringent level of testing makes sure that the high speeds delivered by a MoCA home network are consistently available throughout the home.

Metalink News

April 4, 2005

Here is some positive tech news worth sharing:


Metalink Updates Revenue Outlook For Q1 2005

Board of Directors Approves Plan to Repurchase up to $10 Million of Outstanding Common Stock

Yakum, Israel, April 4, 2005 - Metalink Ltd. (NASDAQ: MTLK), a provider of high performance wireline and wireless broadband communication silicon solutions, today announced revised first quarter revenue estimates.

Further to its release of March 24, 2005, Metalink expects its revenues for the first quarter of 2005 to be approximately $3.0 million. Final results for the quarter will be announced on Wednesday, April 27, 2005 and discussed during Metalink's conference call on that day.

Metalink also announced today that its Board of Directors has approved a plan to repurchase up to $10 million of its outstanding Common Stock, subject to approval by authorities as required under Israeli law.








JITC Response

April 4, 2005

Here is an e-mail I received in response to my Just In Time Communications editorial. Art Rosenberg is one of the most experienced communications analysts in the industry.

Rich,

I'm glad to see you taking up the battle to change our woefully inadequate terminology to describe how people should communicate with others or be contacted by automated application services in a converging multi-modal communications environment.

You are on the right track by starting to focus on the relative priorities of the contact initiator vs. those of the recipient. These priorities will realistically start to come into alignment with the power of SIP which can enable end-to-end presence, availability, and last, but not least, modality management.





Just In Time Communications

April 4, 2005

With all the progress we've made in the last two decades with respect to communications, including telecom deregulation, the fax machine, cellular phones, e-mail, chat and WiFi, communications is essentially more inefficient than it was at any time in the last ten years.

One may argue that the advent of the cellular phone was a boon for productivity and efficiency and e-mail further allows us to communicate more effectively. The reality is that the more devices and modes of communications we invent, the more inefficient we become. An inordinate amount of time is spent trying to find each other in this world where everyone is supposed to be connected 24x7.

In order to contact a person today it is necessary to call their office phone, cell phone, home phone, VoIP phone, send them an e-mail, an IM, call their secretary and so forth until you connect. Assuming you can't find them, you have left a trail of possibly incomplete e-mails, IM messages and voicemails in different mail boxes.



Inter-Tel Unified Communicator 3.0

April 4, 2005

Inter-Tel purchased conferencing and collaboration company Linktivity a while back and has now integrated much of the functionally in the Linktivity products into version 3.0 of their Unified Communicator product. With this release, you can have an ad-hoc web meeting and collaboration. You can share your desktop, take advantage of whiteboarding and stream video back and forth as well. Oh yes, you can send files as well.

IBM Shock Control

April 4, 2005

I have an IBM T42p laptop and it comes with a shock protection program. I wasn't sure why I needed such a utility as it is yet another application that takes memory and slows down my computer. I was on a bumpy flight to San Jose ysterday and I opened the application during turbulence to see what the program did. The application is called IBM Active Protection System and you can click on the Real-Time Status tab to see the laptop visibly shaking in a window.

WildPackets EtherPeek VX

April 4, 2005

I'll be honest, when I think of testing in the VoIP space, names like Spirent, Agilent and Empirix come to mind. So I was happily surprised to find a company in the testing space that is smaller and geared towards the needs of amateur testers. Well amateur isn't the right word but starting at $8,000 the affordable testing solutions sold by WildPackets are within the reach of many corporations and developers that want to see what is happening on the network but they don't want to break the bank to do so.

The EtherPeek VX is a product that allows accurate call playback with varying levels of degradation for subject quality assessment and has features such as an embedded jitter buffer consultant, statistics, reports and graphs. This is all done in a non-obtrusive fashion, meaning you don't need to flood the network with traffic to see what is happening.

I had a chance to play around with the GUI of the system and selected some packets and was able to identify jitter.



VoIP At NCTA

April 3, 2005

I am off to The National Show sponsored by NCTA where I am moderating a panel on Marketing VoIP services. The session is titled: VoIP Me! Marketing to the New Telephone Customer, and it takes place Monday, April 4, 2005 at 2:00 PM-3:15 PM in Esplanade 305/307.

I am honored to be moderating at the cable industry's premier event. I am looking forward to educating the cable market on how best to position VoIP services.

The panel will consist of the following industry experts:



  • Jonathon Askin, General Council, Pulver.com
  • Sam Howe, SVP Marketing VoIP, Time Warner Cable
  • David Pugliese, VP, Product Marketing & Management, Cox Communications, Inc.

True Sound Lounge

April 2, 2005

I just visited what may be the future of web sites. I am still reeling from how incredible the experience has been. A site called True Sound Lounge is sponsored by Sennheiser the company that makes a variety of headphones from noise canceling to wireless and headsets that are aimed at call centers.

Sennheiser also makes high-end audio equipment and the site shows off the array of products the company offers in a slick manner that really appeals to the consumer – especially the younger crowd. I think these interactive characters will find their way into more consumer and finally corporate websites in the future.

It is obvious that you lose search engine optimization points with a non-text based approach such as this so I envision these sorts of characters and interactive rooms as additions to text sites or as alternative site to reach a market in a different way or with a slightly different spin.



VoIP Tax Exemption Loses

April 2, 2005

VoIP received a blow this past Friday in Colorado when a bill to exempt VoIP service from being taxed narrowly missed being passed. As this article points out, taxing VoIP on an Internet connection that is already taxed is the equivalent of putting a stamp on every e-mail and worse is double-taxation.

Please see the following quotes from politicians who see why taxing VoIP is a bad idea.

Rep. Jim Sullivan, R-Larkspur, said businesses will notice if the bill fails and will be more reluctant to relocate to Colorado.

"It would be a very negative message to companies - that Colorado isn't pro-business," Sullivan said.

Rep. Mark Cloer, R-Colorado Springs, said the tax would especially hurt low-income people who can't afford both phone service and Internet access.







Microsoft Goes Phish

April 2, 2005

Thank you Microsoft. I've been accused of being a Microsoft lover and a hater. I am neither... I am an objective observer. Still, I am proud to be living in the same country with a company trying to prosecute phishers via 117 separate civil lawsuits.

Microsoft didn't have to do this.

Big Brother Amazon

April 2, 2005

If you stop and think about it (something at the top of my to-do list), you realize that Amazon is the one online destination that may know more about you than your family and friends. Is there any better way to profile someone than to analyze the books they read and think about reading? How about their electronics, home accents, apparel, etc?

I started to think about this a lot when I read about Amazon and Privacy on the Call Center CRM blog. The entry discussed how Amazon also has a search engine A9 that can remember your past searches.

Storage Is Like Horsepower

April 2, 2005

Bridgeport Networks

April 2, 2005

BridgePort networks is demonstrating MobileVoIP Live! next week at The National Show 2005 otherwise known as NCTA. I am looking forward to the show as I am moderating a VoIP marketing panel this Monday. There will be a demo of BridgePort Networks and MobileIGNITE Alliance Members demonstrating roaming between Mobile and cable VoIP networks In CableLabs' Sponsored CableNET 2005

The technology enables cable operators to add mobile services to the triple play bundle of broadband Internet, video and VoIP services – creating a quad play bundle.

"MobileVoIP Live! shows the cable MSO a way to differentiate services and build a new source of revenue," said Mike Mulica, president and CEO, BridgePort Networks.



Media Gateways and Softswitch

April 1, 2005

Dittberner just sent me their 2004 Media Gateway & Softswitch report. Here are some excerpts.

Market size Analysis



a) 45.56 MILLION VOP PORTS SHIPPED
A total of 45.56 million VoP ports were shipped during the year 2004. The VoP
market exceeds US$ 1.25 billion.

b) VOIP MARKET EXCEED US$ 1 BILLION
A total of 38.92 million VoIP ports were shipped during the year 2004. The VoIP
market exceeds US$ 1 billion.

Over 85% of the ports shipped during 2004 were VoIP ports, 8.51% represented
ATM and the remaining 6% were TDM.

Here are the products that were included in the report:


















Vendors

Product Names

Alcatel

7510, 740 MSP, 7670 RSP, 7505, 7515

Cirpack

SuperNode, SuperNode-B, LEN, TN,

Cisco Systems

MGX 8850, MGX 8880, AS 5850, MGX 8230, 8830, 8250, AS 5350, 5400

Ericsson

AXD301

Huawei Technologies

TMG8010

Marconi

XCD5000 Media Gateway

NACT/Verso

IPAX

NEC

CX3200

Nortel Networks

Passport PVG 7480, 15000, Succession MG 4000, 9000

Nuera

ORCA GX-21, BTX-4K, ORCA GX-8

Quintum Technologies

CMS, DX x096, x120

Samsung

AceMap AGW

sentitO Networks

IVG

Siemens

SURPASS hiG 1200 Trunk Gateway, SUR-PASS hiG 1000, 1100 Trunk Gateway

Sonus Networks

GSX9000 Open Services Switch

Veraz Networks

I-Gate 4000 PRO, I-Gate 4000

Verso/Clarent

Clarent BGH 8000, Clarent BGH 1000, Gateway 400, 800, 1200

VocalTec

GW2000, VGW 480

ZTE Corporation

ZXSS10 M100, T200

Choked On My Sandwich

April 1, 2005

New Enhanced Service

April 1, 2005

I thought of a new enhanced service this morning. I would like to be able to e-mail a WAV or MP3 file to a telephone number, SIP address, mobile phone e-mail address, etc and have the audio file become a voicemail message. I would want this functionality to be able to leave a message for someone on their phone without ringing it.

This is needed in a situation where you don’t want to wake someone up but you want them to get your message. In a hotel I often will ask to leave a message without ringing the phone and the service I described seems like the best way to get the same thing accomplished.

Now I could do this on a cell phone if I use the same provider as the person I am calling but I am not aware of a solution that gets this accomplished today.



Qwest Raises Bid

April 1, 2005

To a telecom journalist the MCI takeover saga is like Monica Lewinski was to late night comedians… the story that keeps on giving. If you think about it, you could replace Verizon and Qwest with actors in a soap opera fighting over a woman and the story would play out similarly. The rich and handsome lead asks the girl to marry him and the less well-off friend gets jealous and tells the girl he loves her. The saga thus begins… Who will get the girl?

This is exactly what I thought of when I read (free registration required) that MCI and Qwest have reopened merger talks after Qwest’s bid went up to 9 billion dollars.

Google Buys Microsoft

April 1, 2005

In a surprise move that caught Wall Street off-guard, the founders of Google announced today that they will purchase Microsoft. While they expect to have to spin off some core assets in the merger such as the company’s rapidly growing Gmail service, it is expected to be a smooth transaction. Google will pay 290 billion dollars for the Redmond giant making this the largest acquisition in history.

According to Bill Gates, the merger makes sense because it allows the companies to share best of breed desktop and server software with leading edge search technology. Microsoft Office will become Google Office as part of the deal and MSN search technology will be absorbed by Google.

Oracle’s Larry Ellison said that this deal is typical Microsoft.



SBC and Scientific Atlanta

April 1, 2005

Scientific-Atlanta recently announced it has signed an agreement with SBC Communications, Inc. to design, build and activate the IP video super hub offices (SHO), IP video hub offices (VHO) and IP video operations center (VOC) for its Project Lightspeed network. The network will be able to deliver video, voice and data services to 18 million households in the SBC 13-state service area.

It is obviously easier for cable companies to deliver voice than it is for ILECS to deliver TV but using IPTV, it is possible to do many things that can’t be done today such as easily piping TV to all computers in a house. How about being able to watch your favorite programs from any computer, just like using s soft client for VoIP? Just as IP has been a tremendous enabler for telephony, it will do the same for TV.

Vonage Canada LNP

April 1, 2005

HostRocket VoIP

April 1, 2005

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