Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

June 2005

You are browsing the archive for June 2005.

VoIP Blocking

June 30, 2005

Interesting arguments Tom makes about VoIP blocking and how the liability is too great for anyone to do this in the future over cable. He could be right but I wonder if broadband providers aren’t coming up with ways to offer levels of bandwidth and in effect making us pay to have the QoS needed to guarantee 911 and other calls will have acceptable quality. I get the feeling that in this way service providers could effectively tax VoIP service that is provided by others.

Still this VoIP blocking issue isn’t new and thankfully Forbes.com mentioned the Madison River consent decree that forbids the blocking of VoIP and the fine in this article.

Cable companies could block ports but as Tom says there is significant risk in doing so. I think Tom is probably right on this issue but I don’t expect it to go away any time soon.



CNET’s News.com on Carly Fiorina

June 30, 2005

Leaky Web Sites

June 30, 2005

Carly Fiorina Keynotes ITEXPO

June 30, 2005

Internet Telephony Conference & Expo is known worldwide as the leading event in VoIP attracting the largest audience from the most countries. Continuing in that tradition, we have added Carly Fiorina to the list of keynoters at the show. Why Carly? Well in a word, there is no other person we could think of that was the number two person at Lucent, worked at AT&T (yes they were once the same company) for decades, was the CEO of HP, purchased Compaq and to top it off sat on the board of Cisco.

Carly Fiorina There is a wealth of relevant experience in this woman and she will share it with you when you come to ITEXPO in Los Angeles later this year.

I am especially happy to say that that at the time of this writing, Carly is not working for HP or any other company and subsequently has no agenda to push, company to promote, etc.

People tell us all the time that Internet Telephony events have some of the most objective conferences around and I personally feel that Carly will continue this tradition and provide valuable insight on the future of VoIP.









Jamster Crazy Frog

June 29, 2005

I love the English and my grandparents used to live in the UK when I grew up, allowing me to spend summers at Hyde and Regent’s Park. Fun times I tell you. But when you think of Independence Day and America’s departure from our English roots, you start to wonder what we are missing since we have become a standalone country.

We all know fish and chips, some of us might even know Harrods and of course everyone knows Big Ben (webcam). But wait, the biggest thing in England right now isn’t any of the above but instead the Crazy Frog ring tone that has caught the country by surprise to become the biggest hit in recent memory.

Who would of thought that we would ever see a headline such as Crazy Frog keeps U2 from top of charts?



Top5 List

June 29, 2005

I have been subscribing to this list since what seems like forever. 1995 perhaps?

Here is today’s list which is one of the better ones. I recommend subscribing and I pay for it. I believe there is a free option as well.

                          June 29, 2005


              The Top 16 Euphemisms for Wasting Time


16> Tidying up the toddler's room

15> Configuring the spam blocker

14> Sorting Jell-O

13> Disinfecting the bordello

12> Waiting in the free beer line

11> Majoring in science at Kansas State

10> Reassuring voters about Iraq

 9> Rehabbing Whitney

 8> Pole-dancing for the priests

 7> Indicting the celebrity

 6> Painting flames on the Vespa

 5> Shampooing the toupee

 4> Heading the Democratic National Committee

 3> Compiling data on the utility of co-managed project workflow
    vis-a-vis transitioning material from a pre-final phase into
    an infra-final...





































Best Brand-X Articles

June 28, 2005

Tom Cross on Board of Advisors of VoIP Security Alliance

June 28, 2005

Today’s Triple-Play Webinar

June 28, 2005

I am really looking forward to working with Allied Telesyn and NetCentrex on today’s webinar:

Allied Telesyn and Netcentrex Announce University Market Partnership; Launch University Programs, Including Webinar and Joint Presence at ACUTA Trade Show

SAN JOSE, Calif. --(Business Wire)-- June 27, 2005 -- Today, Allied Telesyn, a global provider of secure Ethernet/IP access solutions, and Netcentrex(TM), the leading enabler of converged voice-video-data networks and next-generation services, announced a partnership to jointly market and sell their respective offerings to the university market. The joint Netcentrex-Allied Telesyn solution formalizes a relationship forged during the pioneering deployment at San Jose State University, a previously announced customer of both companies. In addition, the partners announced a webinar highlighting their joint strategy for universities.



More on Brand X

June 28, 2005


I expected to come in today and blog about how yesterday’s Brand X decision is so terrible for consumers. I am trying to be open minded but the I don’t like the argument. Cable companies and ILECS have built companies based on monopolies that were sanctioned. Using this revenue they are now investing in newer networks.

Brand X Loses

June 27, 2005

Depending on your perspective, today’s ruling on the Brand X case is either good or bad. If you are a cable company that has invested in infrastructure, you are happy you will not have to share your lines. Of course this is bad for consumers. The FCC said that broadband over cable was an information service back in March of 2002 meaning that cable companies would not have to share their internet connections with other ISPs. Today the Supreme Court agreed with the FCC in the famous Brand X case.

Next up is DSL and phone companies want to make sure there is no competition over these lines either.

UConn Finds Hacking Program in Server

June 27, 2005

------------------

HARTFORD, Conn. (AP) -- The University of Connecticut is notifying 72,000 students, staff and faculty as a precaution after officials found a computer-hacking program in a server at the school.

The server contains names, Social Security numbers, dates of birth, phone numbers and addresses for anyone with an account that allows access to the school's computer network. The personal information was not in a readable format, officials said.

University officials found the computer-hacking program this week and said it had been placed in a server at the school in 2003. They do not believe any information was compromised although there was an opportunity for someone to access it.

An e-mail was sent to all users at the University of Connecticut and the University of Connecticut Health Center on Friday, and the university was contacting people without e-mail accounts by mail, spokeswoman Karen Grava said.

The security breach was discovered Monday after a university vendor reported that someone tried to access its server with an illegal password.

Technology staff discovered that a program known as a rootkit had been installed on the server.









Vonage in Springfield, Illinois

June 27, 2005

The End Of Cables

June 27, 2005

Is this indeed the end of cables as we know it? WiFi is great and all and I can’t live without it. In fact, every day I wonder how I lived without it. But WiFi  -- even in its 54 Mbps variant is not fast enough for the myriad applications we would all really like to throw at the standard.

Amazon Aquarium

June 26, 2005

I found a great underwater video stream of an Amazon aquarium. It captured my daughter's attention for a few minutes and I think if there was a sound feed as well it would be even better. The feed is a bit slow but there are some great fish in this display.

Here is an excerpt of what is happening in the aquarium:

Here is a glimpse into the rich and vibrant underwater life of the Amazon. When the large, serpent-like arapaimas swim past the camera, you will get a close-up look at one of the largest freshwater fish in the world.



Prosody X Rated

June 24, 2005

I really like this e-mail marketing campaign from Aculab. What amazes me is that it is coming from an English company who describe themselves as conservative. They must think they have something really great on their hands to break the mold and come out with a new campaign that is so edgy. I have learned at TMC that when you live on the edge you sometimes can go too far.

Intel Keynote at VoIP Developer

June 24, 2005

We are elated to have a high level keynote from Intel at our upcoming VoIP Developer conference in South San Francisco August 2-4, 2005. I hope to see you there as Intel’s Michael Stanford graced the show with an amazing keynote last year and introduced the audience to the term “ambient telephony“ which I have been reiterating to the mainstream press any chance I get.

Here is Michael Stanford’s photo and a bio:





Michael Stanford
Director, VoIP Strategy,
Digital Enterprise Group
INTEL CORPORATION

Michael Stanford is an Intel Principal Engineer, and is Director of Voice over IP Strategy for Intel’s Digital Enterprise Group.  In this role, Michael works with architects, engineers, and business managers inside and outside of Intel to design standards-based Intel® building blocks for VoIP.  Michael also works in a business development role, co-operating on several projects with the Intel Capital Group.

Prior to this role, Michael was Vice President of Engineering at Picazo Communications, a VoIP PBX company acquired by Intel in 2000 for its VoIP engineering expertise.  He joined Picazo in 1998 when Picazo acquired a computer-based communications software company that Michael had founded in 1993.
Michael is a serial entrepreneur, with 20 years of experience in the software development and telecommunications industries.















VoIP Quality Webinar

June 24, 2005

Here is the webinar on VoIP quality I have discussed recently in our communications and technology podcast:

Are you ready to capitalize on the growing residential adoption of VoIP? As you roll-out VoIP within your organization, are you confident that you can provide employees and customers crystal-clear communication and dial-tone reliability that they have come to expect from traditional telephone service?

Join us for this complementary webinar by Keynote Systems, to understand service quality pitfalls you should address when rolling out VoIP to your residential customers or within the enterprise.

University Triple-Play

June 24, 2005

Here are the details of a future webinar I will participate in. The practice run was very informative and the people at NetCentrex have done a great job preparing and will have an objective and in-depth educational session for you:

Join us for a complimentary Webinar session showcasing IP Triple Play and learn how to upgrade your IP services with an integrated voice-video-data solution for students, faculty and alumni. In this informative Webinar sponsored by the IPlay3 Consortium, you will learn how universities can migrate to a new IP service platform to build an interactive learning environment on campus and off-campus.

Iran Censorship

June 24, 2005

People Want Competition

June 24, 2005

Fiber to the Pillow

June 24, 2005

Microsoft AntiSpyware

June 24, 2005

I like the user interface of this program and have been using it for a while. It seems to do a great job for the most part but I still have an annoying spate of popups on my laptop. I don’t know what app is responsible for this and I have searched the registry and had MIS look at it to no avail. There is a new version of MS AntiSpyware out today and I hope that helps solve my problem.

I am not sure if I have written about this before or just thought it but the concept of Micros soft charging for antivirius or anitispyware tools is very amusing as the OS is supposed to protect us from many of these  problems in the first place.

Lobbyists Lobby – Taxpayers Pay

June 22, 2005

How does the world of lobbyists work and how can these people influence politicians? The USA Today has a story on the topic which explains how non profit groups set up directly by lobbyists are able to sidestep the rules to show members of congress the world.

Here is an excerpt of the article:

In late April, the group paid for four members of Congress - three of them accompanied by spouses - to hop aboard a corporate jet, bound for the Napa Valley town of St. Helena. The weekend for the two Republicans and two Democrats included luxury accommodations at the Meadowood resort and a series of presentations on issues facing the wine industry.



Michael Powell at ITEXPO In LA

June 22, 2005

Michael Powell will be addressing the audience at ITEXPO and I am excited to hear what he has to say. I am sure he has much more latitude now that he is no longer a sitting chairman of the FCC. I also wonder how he feels about the strict 120 day deadline given to VoIP providers after he left. I get the feeling that if he was chairman they would given our industry have six months or more to fully comply.

Silk, Open Source Collaboration

June 22, 2005

This is the first I have heard about open source collaboration software. This is an area ripe for such a solution as many of the competitive options are so expensive. Silk could become a killer app like Asterisk.


New open-source collaboration software, Silk, aims to increase productivity and decrease operational costs across organizations

By using Silk companies can effectively organize large quantities of information through one central and open platform delivering the "context for collaboration"










SAN DIEGO, CA – June 22, 2005 – Akiva Corporation, the premier provider of enterprise-wide open collaboration solutions, today announced the first commercial release of Silk www.silk-project.org. This software, which has been available in beta release since late 2004, is the first comprehensive open source collaboration solution built to demanding enterprise J2EE software standards.

The Nuclear Option

June 22, 2005

Here is an LA Times story on nuclear energy and how the industry is poised to make a comeback. With all this talk of the imminent construction of new plants, I find it surprising that analysts and experts say the first new plants will take ten years or more to build. By then, who knows where oil prices will be.

Sure, you here people like Rush Limbaugh say that oil is cheaper by the gallon than milk, but Rush, kids don’t drink milk anymore but cars have become SUVs. The price of oil seems to be more volatile by the year. In a decade it could cost more for a gallon of gas than it dose for a gram of uranium.

My take?



Google Will Not Compete With PayPal

June 22, 2005

Directly anyway. It seems according to the New York Times that Eric Schmidt the CEO of Google denied the implications that their new service will compete with EBay’s online payment division in PayPal.

PayPal has thrived in the last half-decade, growing from 24 test users in 1999 to 72 million accountholders through March. Looking to profit from the fees that PayPal collects from completing online transactions, San Jose-based eBay bought the service for $1.3 billion in 2002.

My take? Google will start using their electronic payment service  for things like Froogle and their advertising programs AdSense and AdWords.



VoIP Quality Study Update

June 22, 2005

MSN Sender ID Starts Today

June 22, 2005

Concerto and Time Warner

June 22, 2005

Time Warner Cable is an interesting company in that they are decentralized to some degree in their management and autonomous regional groups decide how to manage their divisions. Having said that, the Charlotte, NC Division of the company has selected Concerto Software’s EnsemblePro for its inbound and outbound contact center implementations. They will utilize the software for outbound sales and collections.

As an enhancement to Concerto EnsemblePro, Time Warner Cable is also implementing, LYRICall , a scripting design tool that helps agents navigate through calls. LYRICall gives Time Warner agents real-time access to multiple data sources through a single view, enabling them to easily access the information they need to conduct successful customer interactions.

VoIP Kills Cities

June 21, 2005

Life’s Questions

June 21, 2005

Many of life's questions can be realized when flying cross-country. For example, why when you fly over Nevada are there lots of bodies of water but nothing green in sight? Even in Africa for example, water creates life.

Another mystery, where are all the pillows on flights? I estimate millions of them have disappeared from domestic airlines in the last few years.

Tom Cruise

June 21, 2005

VoIP Quality Study

June 21, 2005

Birth of Pod Slurping

June 21, 2005

Fonality – Asterisk IP PBX

June 21, 2005

Tom Keating just blogged about a new product from Fonality that just came out of stealth mode. The amazing thing about open-source software is that you can release something that is improved upon forever by the developer community. In this case the company took an Asterisk PBX and added 110,000 lines of code. This is an amazing amount of effort to put into another platform and I wonder how much better the product can be than Asterisk.

Siebel Slams Salesforce.com

June 21, 2005

Sometimes when you receive an e-mail, it is best to pass it along in you blog without much editing or rewriting. Such is the case with this e-mail from Siebel who basically blasted Salesforce.com in what I can say is perhaps the most strategic “dig” I have ever seen in this business. Even though Salesforce.com has had some significant customer wins recently, Siebel fought back in a way that doesn’t take Salesforce.com head on but instead it erodes their mindshare lead and creates a lot of doubt about using Salesforce.com in a large scale implementation where considerable customization is needed.

This single paragraph is perhapos the crux of the entire argument being made. I haven’t verified the facts but assume they are accurate (unless I hear otherwise – Salesforce – you reading??)

One of the primary reasons Siebel has been able to deliver innovative technology so rapidly is that we invested approximately $299 million in R&D last year -- 22% of our total revenues.



Vemail Instead of E-Mail

June 21, 2005

A while back I switched to Verizon Wireless from T-Mobile as I often had dropped calls on the T-Mobile’s GSM network. One thing I missed from being on GSM was the great devices the GSM networks supported such as SonyEricsson phones that have e-mail clients built into them. I often used the voice recording function of the phone to then e-mail a WAV file to others. It was such a great productivity booster.

Alas, when I switched to Verizon I ended up with a phone that supports bluetooth but is so handicapped in features and has such a terrible user interface that I feel deprived when I use it.

AT&T WiMAX Deployment

June 21, 2005

Vonage and Avaya

June 20, 2005

The old adage of eating  one’s dog food is what is referred to when a company uses its own products internally. This is exactly what I thought of when I saw the announcement from Avaya that Vonage will be using their IP contact center solutions that are based on SIP. Is there a more synergistic merging of a company’s business model and the technology they choose to deploy in their customer-facing applications? I don’t think so.

This is an amazing example of how Vonage will be able to take a giant leap forward in customer service.

Adelphia Founder Rigas Sentenced to 15 Years in Prison

June 20, 2005

How much is enough? When you are a successful executive in the cable TV industry and you are making a nice healthy living, do you need to go out and defraud investors by using corporate money to purchase jet trips, cars and golf club memberships? Does it make sense to buy a $25 swath of land to protect the view from your house on the shareholder’s dime?

Well if your goal in life is to spend your remaining years behind bars then you should do all of the above and be just like John Rigas the founder of Adelphia Communications Corp. who just received 15 years in prison for doing all of the above.

We probably recall how this story ended – a company is bankrupt and sold off to others and shareholders – as they often do, lost out.
As seen in the LA Times.




Zennstrom Repeats Groundbreaking Keynote at ITEXPO

June 20, 2005

Last fall, Niklas Zennstrom honored TMC by choosing our show, Internet Telephony Conference & Expo to speak at via videoconference. This was his first-ever keynote in the US. His talk was very insightful and part of the buzz in the room when he was done was the SIP standard and how Skype doesn’t support it. There was also amazement as how many subscribers were on the network.

Here is Tom Keating’s take on the Skype - Zennstrom keynote.

We are very excited to be announcing that Niklas Zennstrom will once again be keynoting at Internet Telephony Conference & Expo in LA via videoconference.



Dinosaur Discoveries

June 19, 2005

SEI Receives Power Over Ethernet License

June 19, 2005

The Power over Ethernet market seems to have a bit more "juice" in it recently (sorry about that). I am hearing more about this nascent market and have spoken to a few people that have used the technology and are happy with it. To me it is counter-intuitive that PoE will be easily adopted on a large-scale basis but many people thought the same of broadband over cable and I have had a number of letters from angry professional engineers who worked in cable plants in the mid -nineties telling me the cable industry would never figure out broadband. Here is the most recent release I have received on the topic:

Frederick, MD (PRWEB) June 19, 2005 -- SEI, Inc, a leader in inline telecommunications powering, has received a non-exclusive license to manufacture and market Power over Ethernet (PoE) solutions under U.S. patent number 6,476,608 from PowerDsine.

Communications Mergers Full Committee Hearing POSTPONED

June 18, 2005

Telecom Competition

June 18, 2005

I received this e-mail this week from Consumer's Union and agree that we are seeing too many mega-mergers in telecom. The telecom industry is turning into a battle between those who want to innovate against those that want to regulate. VoIP has revolutionized telecom and we need to allow this revolution to continue. Allowing a few companies to own all the pipes to all the homes is the worst thing we can to foster innovation and competition.

VoIP and Outdated Telecom Laws

June 18, 2005

Here is a great article on VoIP regulation and outdated telecom laws by TMCnet’s newest reporter, Ted Glanzer. Here is an excerpt:

The Brand X case: On the judicial side, the U.S. Supreme Court is supposed to issue a decision any day now regarding the infamous Brand X case. The issue before the court is whether the FCC should regulate cable broadband service as a telecommunication service under the Telecommunications Act of 1996.

More Google TV

June 18, 2005

As I just wrote about Google TV, I figured I would do a search on Google TV using Google to see what came up. I may be late to the party by there is a pretty neat service called Google Video Search that the company offers allowing you to search for TV shows, episodes and even for local showings of the next episode of your favorite program. I vaguely remember hearing about this when I heard Yahoo! had something similar in the works.

Google TV

June 18, 2005

In case you missed the story on Google TV -- or is it a rumor. We'll have to wait and see.

Here is an excerpt from Tom's blog:

However, my source said that the amount of bandwidth purchased could only mean one thing - video. Of course video could be just about anything. Is Google going to offer videoconferencing, video streaming, video-on-demand?



MasterCard Theft

June 18, 2005

In what seems like an epidemic of confidential data being compromised, MasterCard recently announced that 40 million -- yes a number with seen zeros as in 40,000,000 credit card files were put at risk when a computer at credit card processor Card Systems International was breached.

MasterCard said other personal data that might contribute to identity theft, like Social Security numbers and dates of birth, was not stored on its cards and therefore not at risk. And it said credit card holders would not be liable for any fraudulent charges to their accounts.

I believe that the government will come out with some very strict laws soon which will aim to reduce problems such as this from happening. It is unclear what can be done but I get the feeling the situation is coming to a boil. Recently a similar problem happened at CitiGroup, LexisNexis and ChoicePoint.

More on this story from the NY TIMES.





53 VoIP URLs

June 18, 2005

The number of recent VoIP URLs has decreased for a few weeks now. It was common to have 80-90 a day for a while. I wonder if this is a sign of the market maturing or the fact that all the good ones are gone. Some of my favorite from the list are "lenovoiptv.com" -- is Jay Leno going to be moonlighting soon?

Pennywise, Pound Foolish

June 17, 2005

Sometimes being cheap will cost you big in the end. Especially when you are being cheap over a £4 ketchup stain. An attorney in the UK that makes around £364,000 per year harassed a secretary to pay for the dry cleaning. How she spilled the ketchup on his pants is unknown but what is know is that she paid the bill in full herself and this has become an Internet phenomenon.

The Beginning Of Internet Sales Tax

June 14, 2005

A story titled Appeals court: Borders must pay Calif. tax on online sales may be the straw that breaks the camel’s back in the controversy over collecting sales tax on internet purchases. Businesses can avoid paying sales taxes to states where they have no physical presence, according to a 1992 U.S. Supreme Court ruling.

Telco stock options a conflict of interest for Rep. Pete Sessions

June 14, 2005

I don’t know why any politician would want to prevent cities from providing wireless Internet access to its citizens. Here is a release I received that if true is pretty damaging to U.S. Rep. Pete Sessions from Texas. If these allegations are true, it would be an unprecedented conflict of interest.

Intel Invests in China

June 14, 2005

$200 million is nothing to sneeze at Intel has decided this is the correct amount of money to invest in the Chinese market via their Intel Capital China Technology Fund. The fund will be used to invest in companies that complement Intel's technology initiatives and to further build out the

Internet infrastructure in China. The fund will also provide local businesses with capital to help nurture important technologies and products developed in China. Examples of initial focus areas include cellular communications, broadband applications for consumers, and semiconductor design.

Intel Capital, which has investment managers based in Hong Kong, Shanghai and Beijing, made its first strategic investment China in 1998 and since then has invested in close to 50 Chinese companies across nine cities in mainland China and Hong Kong. Eleven of these companies have since gone public or have been acquired, including AsiaInfo Holdings Inc., a telecom software supplier; Chinacast Communications Holding Ltd., a total solution service provider for remote education; Sohu.com, an Internet portal; Techfaith Holdings Ltd., an independent cell phone design house; and UTStarcom Inc.

I recently met with the folks from UTSTarcom and they are one of the few companies that have developed a WiFi telephony phone for the consumer market.





Nokia And Apple Smart Phone Browser

June 14, 2005

Nokia is working with Apple to provide an open-source smart phone browser that utilizes components from the Apple Safari browser. Nokia will provide the new browser to its Series 60 licensees. Companies such as Panasonic and Samsung are included on this list.

Apple has been desperately trying to get into the phone business for quite some time with an that would have many of the features of the iPod. Rumors abound that the wireless carriers are in no way interested in an Apple device that allows users to listen to music that isn’t downloaded over the cellular airwaves and thus charged for by the wireless carriers.

The browser launch may be Apple’s way of gaining legitimacy in the mobile world.

TechSpot
PC Advisor










Speaking at ABP Event in Dallas

June 13, 2005

Robert Messer from ABP loves to have his famous VoIP Sizzles events in the searing heat of the August Dallas sun. The term "sizzles" is appropriate for more than just the weather as the last event at which I spoke – of course also in August, was a great place to learn and mingle with the movers and shakers in the VoIP space.

I met with a good number of new entrants to the space, some established resellers and old friends. I am looking forward to speaking at the event again this year.

VoIP Sizzles in Dallas – ABP announces 2005 Open Standards based VoIP Conference for Resellers





DALLAS, June 14, 2005

ABP Technology, the technology distributor of “Best Of Breed” Open Standards Based VoIP (Voice over Internet Protocol) products, once again presents VoIP Sizzles in Dallas , July 20-22, 2005. This unique reseller event focuses on the specific opportunities and challenges for traditional data VARs and Telecom Dealers who are moving into the Voice over IP market.

Internet Enabled Microwave

June 12, 2005

Mosquito Magnet Question

June 11, 2005

I have been getting lots of questions about the Mosquito Magnet -- in fact it is weird how many e-mails I get because of blog entries. Anyway, I received this e-mail today and figured others have the same questions, so my answer is at the bottom.

My unit worked great for a year by the way and I haven't taken it out of storage this year. I probably should as there are more bugs this year than I recall seeing in many years.

-----Original Message-----

Sent: Saturday, June 11, 2005 6:24 PM
To: Rich Tehrani
Subject: Mosquito Magnet Woes

Hi friend,

I found your e-mail address on a posting you did re. the Mosquito Magnet,
thanks to a Google search I did for "Mosquito Magnet Tech Support".

I agree 100% with your comments that the manufacturer needs to address this
issue regarding the liquid propane source in their owner's manual.

I am about ready to smash mine too!  I had a Liberty model that was flashing
the "fuel out" signal at me with a full tank.  (Flashing green, solid red and
yellow).  I was sent a factory refurbished unit, which worked for a week, then
did the same thing, asking for more propane.  Tech support told me yesterday
that "swapped tanks" are often contaminated with air, and clog the carbeurator
in the Mosquito Magnet.  I took a swapped tank to U-Haul, asked them to purge
it, then refill it.  Still doesn't work.

I am curious if you were getting the same flashing green, solid red and yellow
warning, and if this went away just by replacing the tank with a new one, or if
you also had replaced the Mosquito Magnet.  Did you replace the Mosquito Magnet
too, or just switch to a new tank?

Sorry to bug you!  (Pardon the pun!)  Thanks in advance for your reply.

Best regards,
Name Withheld

-----------------------------

Hello,

When I replaced the tank with a new one, all my troubles went away.







































VoIP URL Decrease

June 11, 2005

Communications and Technology Podcast with David Duffet

June 11, 2005

Communications and Technology Podcast with David Duffet

This was our best communications and technology podcast ever. It ran long at around 40 minutes but is funny and engaging. Lots of important information was discussed as well such as IMS, IPTV, Prosody X, and Apple using Intel chips. Did you know that Prosody is actually an English word?

Skype Problem

June 11, 2005

I received these comments on my Skype Interview blog entry today and thought others may be interested. I haven't heard of any such problems with Skype and am curious to know if this is an isolated complaint or widespread.

I did go onto Skype's site and find a contact us form that at least allows you to communicate with the company, if not by telephone.

Comment at will:

The CEO of Skype is a very interesting character, but he has failed to set up his www.skype.com website in such a way that Skype users can contact the company.

It would seem only reasonable a telephony company might have a telephone number for customers to reach the technical and billing departments so that, as in my case, the failure of SkypeOut, which is time limited, might be made to work or be refunded.

More telling, if one should want to get money back because of fears SkypeOut (or indeed In) doesn't work, the fantastic CEO ought to have organised a quick and easy way for his customers to be paid back.









Triple Play Webinar

June 10, 2005

Triple play is all the rage. Please join me in this really interesting seminar on how to deploy triple play services. It takes place on June 28th. Please mark your calendar:

Join us for a complimentary Webinar session showcasing IP Triple Play and learn how to upgrade your IP services with an integrated voice-video-data solution for students, faculty and alumni.

Skype Communism

June 10, 2005

I was checking out the VoIP forum and came across a post that mentioned that Skype is like communism because people share their computer resources and a few people make money. I guess the author was serious. I wonder if it was a LEC that posted this. The company cannot be more capitalistic in my opinion.

Speaking Today

June 9, 2005

Amazingly I finally got to Philadelphia to speak at the Interactive Intelligence and Vonexus conference. To be honest I thought I would never ever get out of Chicago as I was delayed for many hours. I was delayed again. It took me six hours to get to Chicago and the flight is normally less than two hours.

TMC/IPCC Sears Tower Party

June 8, 2005

SuperComm 2005 Impressions

June 8, 2005

If you didn’t acquire a company, have an IMS or IPTV (video) product at SuperComm, you may as well not have been there. WiFi telephony was hot as well but at least in my meetings the focus was on the first 3 items above. I will write more about my meetings soon. In a nutshell there is renewed optimism in all communications markets.

Veraz Happenings

June 7, 2005

I had a breakfast meeting with Veraz Networks and they tell me that the Asian market is doing very well. Amit Chawla their EVP, Global Marketing used the words "Very hot" to be specific. Also in attendance was Ed Camarena who gave me lost of insight into where Veraz is headed and their positioning in the market.

One thing the pair kept reiterating is how many switch replacements they are seeing. They credit this to the aging switch population and just the plain old benefits of migrating to packet-based communications.

Apple And Intel

June 6, 2005

What This Merger Really Means

In the IT world there couldn't be more of a surprise than that of the news that Apple and Intel were having talks about working together on future computers. The concept of an Intel chip in a Mac is unfathomable... Or it was nearly a few months ago. Apparenly the chip deal with Apple didn't make so much money for IBM so they didn't really mind losing Apple as a customer to Intel.

There is an interesting point in all this.



VoIP Headset Webinar

June 6, 2005

Please join me for this insightful webinar on communications endpoints sponsored by GN Netcom. We will discuss how to get the most out of VoIP deployments from the standpoint of the end-user of the VoIP deployment. There will be further discussion on softphone usability.


The success of any VoIP rollout ultimately depends on "the last three feet"—the interface between enterprise users and their phone system.

Citigroup Loses Data

June 6, 2005

Avoid shopping online to avoid security threats                          $1,500
Buy and use a shredder for all receipts                                           $100
Finding out your bank lost your personal data                              Priceless

Excerpt:

Norman Black, a spokesman for the world's largest package delivery company, said a "small package" containing data storage tapes was lost while being transferred to a credit reporting bureau.

Experian, a credit reporting agency, told CNN that it was the intended recipient of the tapes. Don Girard, a spokesman for Experian, said the company alerted Citigroup in the last week of May that its regularly scheduled delivery did not arrive. Girard said the tapes were headed for its Data Center in Allen, Texas.

Black at UPS said his company and Citigroup are launching internal investigations, adding there was no evidence of theft or fraudulent activity. UPS ships some 14 million packages a day.

CitiFinancial is inviting customers to enroll via a toll-free number, 1-888-469-8603, in a free credit monitoring service for 90 days.











IPCC Meeting

June 6, 2005

I had 20 minutes to kill so I opened my laptop to work. The SuperComm convention center McCormick Place charges $10 for the day. So I decided to use EVDO and to my surprise the speed of this Verizon service in Chicago was blisteringly fast. It will probably slow as more attendees get to town but I am impressed more than ever with this service...

I just got to the IPCC member meeting (I am sitting here now) and Mike Tribolet of Vonage is giving a great presentation about the growth of Vonage.

Speaking at Interactive Intelligence in Philly

June 6, 2005

I will be speaking at an Interactive Intelligence seminar in Philly on Thursday morning. I hope to see you there.

Here are the details.

Here is the schedule:

June 9, 2005 • Philadelphia, PA

"Best Practices in the IP Contact Center"

Brought to you by Interactive Intelligence®                                                     

8:00 – 8:30 am

Registration & Complimentary Interactive Breakfast                                                                              

8:30 – 8:50 am

Welcome and Introduction

Interactive Intelligence and Best Practices in an IP Contact Center 

Ty Baldwin, Regional Director, Sales, ININ

8:50 – 9:20 am

Keynote - Industry Direction  

Rich Tehrani, President of Technology Marketing Corporation (TMC®)

9:20 – 10:00 am

Best Practices in the IP Contact Center    

Network/IT Planning; Clear Plan for Workforce Optimization and Customer Driven Applications  

Peggy Gritt, Senior Director, Global Market Solution, ININ

10:00 – 10:15 am

Break

10:15 – 11:00 am

Customer Interaction Center® (CIC) Live Demo

Scott Ridgway, Technical Sales, ININ

11:00 – 11:15 am

Customer Success Story

Russ Fromkin, Strategic Relations Manager, Intel Corporation

11:15  – 11:30 am

Hitting Home: Keys to Success, Questions and Answers

Ty Baldwin, Regional Director, Sales, ININ

11:30 am – 1:00 pm

Complimentary Lunch

“Microsoft-based VoIP:
Improving your Business Communications.

Supercomm Future of VoIP

June 6, 2005

VoIP Controversy In The Sky

June 6, 2005

Of course we are used to all the controversy VoIP is causing on the ground. From naysayers that will tell you the quality is bad to others that will say it is a management headache and government regulators who tell us it isn't secure enough. A new, vibrant and growing industry can get used to such things. But get prepared for the latest discussion -- VoIP in the sky.

Cyrillic Spam

June 4, 2005

We have some fairly advanced spam filtering at TMC but I am always cautious with spam, erring on the side of checking everything and not letting anything get deleted without checking it at least once. From time to time I miss an important message but I am getting a total of 1,000 messages a day when you sum it all up so checking this mess is time consuming. We have the option to delete items marked as spam and I don't do this unless the sender is on a blacklist. Blacklists are centrally maintained and this system is pretty accurate.

Get VoIP Points

June 4, 2005

Communications and Technology Podcast

June 4, 2005

Be sure to check out the TMC's latest communications and technology podcast. We talked about lots of important issues this week from Atkins to Vox and UT Starcom to VoIP Inc. and Volo. There is an interesting dialogue on implantable chips and bladder control. There is a Supercomm discussion -- we discuss the future of this event. There is talk about Alcatel and Aruba.

Good Supercomm Overview

June 4, 2005

iPod Sales Dip

June 3, 2005

Say it isnt so. Apple’s iPod sales are slowing. Is this possible? The once super-coveted music player may possibly be on the decline in sales growth. According to this iPod Article, sales are flat or declining for most models.

In my opinion a new model needs to be introduced.

Supercomm Happenings

June 3, 2005

I would love to have you come hear me speak at SuperComm Monday and even if you can’t make the session, stop by our Supercomm party on Tuesday night. Please RSVP. We expect to max the venue. So far we have a good deal of vendors, service providers, press and analysts signed up to attend.

I have only been to the Sears Tower once and remember having to take multiple elevators to get to the floor I needed to go to.

FCC Martin on Broadband

June 3, 2005

David Isenberg has a great post on the FCC and Kevin Martin’s priorities. Apparently Martin says that broadband is the number priority of the FCC.



Here are some key quotes:

Getting broadband rules right "will involve not only making sure we have the right regulatory framework for that infrastructure, but addressing issues like what are the services that ride over that infrastructure and what are the social obligations that go along with that like the expectation that people have to connect to local public safety officials."

"The free market is a better way for delivering innovation to consumers," he said. "The most important role of government in that sense is setting an environment in which the benefits of that free market can flow to consumers."






All I can say is thank you Chairman Martin.

Barrales For Open FCC Seat

June 3, 2005

Satellite Internet – It’s Back

June 3, 2005

I remember in the mid nineties – was it 1995? -- I was at an Internet World show in LA and I met with people from DirecPC, a division of DirecTV who extolled the virtues of browsing by satellite. I was intrigued but never tried the service. According to the WSJ a new effort is underway from a number of companies to provide us once again with satellite Internet service.

Veraz Maps IMS to its Softswitch

June 2, 2005

Veraz Networks new ControlSwitch modules map easily to the leading NGN groups. Groups such as ETSI TISPAN, MSF, ITU, ATIS are evaluating adoption of the core IMS within their reference architectures to provide mobility and simplify service delivery to any access network.

The ControlSwitch enables carriers to achieve a graceful migration path that exploits full network and subscriber service convergence across wireless and wireline networks. The advanced ControlSwitch architecture provides a path for service providers interested in enhanced business models, such as Mobile Virtual Network Operator (MVNO). These networks will then leverage the power of the core IMS-ready softswitch to deliver voice and/or multimedia services to subscribers across any available access network, including over broadband access media such as DSL, cable, metro Ethernet or wireless broadband, in addition to mobile networks and existing narrowband digital loop systems.

“Carriers will deploy IMS in stages; initially wireline operators will use the technology in order to upgrade their switching architecture to facilitate value added voice services to curb decreasing voice revenues.



Botaxes

June 1, 2005

A while back I received an e-mail or comment on my blog, I really cant remember where I saw it. The gist of fit was that the government will just basically tax everything it can. VoIP, luxury cars, whatever it can find. That is how they generate revenue and saving and slashing costs is not a popular concept in the government.

I was reminded about this comment today when I was reading a WSJ article titled The Nose-Job Tax where NJ has already instituted a cosmetic surgery tax last summer.

Covad Investment

June 1, 2005

I received this request about Covad today. This was in response to recent article. I feel like the Jim Cramer of VoIP Here is the question and answer:

Question:

Mr. Tehrani,

I just finished reading you article, “Best VoIP Investments of 2005“ (published in February 2005) and noticed you didn’t make mention of COVAD Communications. The article seemed to focus more on smaller companies that were marketing specific, niche-type capabilities, as well as peer-to-peer technology, and perhaps that’s why COVAD was not mentioned.





WiFi in Church

June 1, 2005

BT may have WiFi enabled the first church – well at least the first one I have heard of. The church is in Wales and the Reverend Keith Kimber at St John’s Rectory Church in Cardiff said, “The church has to move with the times and I wanted to make St John's a sanctuary for everyone, including business people with laptops and mobiles." He continued, "I have no problem with people quietly sending an email or surfing the Internet in church, as long as they respect the church." I am pretty impressed by this whole concept of Internet access in houses of worship. What is next? Perhaps bibles and Korans will be read electronically?

Digicel Points

June 1, 2005

I was in Aruba last year and noticed Digicel was the leading (only?) provider on the island. Digicel puts out a steady stream of releases and seems pretty forward thinking. As a monopoly provider you would think hey would sit back and count money. This doesn’t seem to be the case.

Digicel Points

June 1, 2005

I was in Aruba last year and noticed Digicel was the leading (only?) provider on the island. Digicel puts out a steady stream of releases and seems pretty forward thinking. As a monopoly provider you would think hey would sit back and count money. This doesn’t seem to be the case.

Arbinet VoIP Peering

June 1, 2005

SBC DSL

June 1, 2005

VoIP Quality Study

June 1, 2005

Featured Events