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The Only Show With An IMS Summit

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The Only Show With A Wifi Telephony Summit

This is part of the ITEXPO: Best VoIP Show In The World series of Blog entries.

I hope to see you in LA next month!

Did you know that TMC owns the URLSs wifitelephony.com and vowifi.com? TMC has been on the forefront of the wireless VoIP market for many years and the WiFi Telephony Summit is only at ITEXPO and gets better with age. Expect better presenters, better content and the best overall educational experience available anywhere in the WiFi telephony market.

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Avaya Buys Nimcat Networks

As I mentioned last night, a big deal was brewing in the p2p VoIP market. Avaya picked up peer to peer VoIP leader Nimcat Networks this AM. This leaves Popular Telephony’s Peerio as the last company in the space. I would think Cisco will pick them up but it may be Nortel or even a European telecom PBX company.

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The Only VoIP Event With Service Provider Summit

This is part of the ITEXPO: Best VoIP Show In The World series of Blog entries.

We at TMC recognize that service providers are the backbone of the VoIP industry and every day they make up a larger and larger part of the community served by TMC publications and events.

I salute you today's service provider as only you have to deal with ever-changing government regulation and technology that mutate faster than the bacteria in Chernobyl. You are in a turbulent but invigorating market. Come to ITEXPO and be part of the Service Provider Summit. In addition to hearing Michael Powell speak and get his perspective for the first time as a non-government worker, come hear Carly Fiorina who has sat on the board of Cisco and was the #2 person at Lucent for decades. In addition to the other service provider content we have for you a this show is a definite can't miss. You have to be there to see it for yourself.

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Building Voice Communities

After the post last week that discussed voice enabled communities, I have been thinking more and more about the topic. I really believe that every website of substance – a site that has a vibrant community will be voice enabled. We will have a new voice-enabled Internet and VoIP will power it.

NASCAR sites will have scheduled debates where people will speak on designated topics. For example there may be a debate on whether Jeff Gordon belongs in the hall of fame. A number of people will want to speak on this subject. Others will listen. The event will be recorded and podcasted for others to listen in-on.

E-tail sites will all have voice capability. Perhaps Ebay will help other companies voice-enable portals as a service.

In the e-commerce space the sellers will pay for the ability to take calls from buyers but it is unclear who will pay for such services on free sites that generate community. For example on TMCnet, we will soon have almost a million unique visitors coming to our site per month. This is a massive audience and we will voice enable TMCnet to allow like-minded sub-communities to talk amongst themselves while allowing others to listen in.

I have trouble believing people will pay for this privilege  on TMCnet so I imagine we will give the service away for free. We will likely sell sponsorships around the conversations.

Traditional service providers like Packet8 and Vonage now have a new opportunity to help companies connect their users via voice. This opportunity can also be leveraged by a handful of software companies on the market.

As I mentioned yesterday, we will focus on this concept at Internet Telephony Conference & Expo next month in LA but we will then formalize the topic into a track in our conference sessions for the next Internet Telephony Conference & Expo that is now in the Fort Lauderdale Convention Center.

So far, these are the rough session topics:

1.) How to create a voice enabled community.
2/3.) Double-session PANEL on voice enabled communities.
4.) How to profit from the experience...

We are looking for speakers for these topics. Speakers who apply should have experience in this area and strong ideas about how VoIP will enable the next generation of Internet community building.

As always we are looking for the absolute best speakers who want to objectively educate an audience and furthermore are passionate about teaching conferees how they should go about building voice communities.

If you have interest in speaking on these topics please e-mail Greg Galitzine and CC me.

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Making Money Selling VoIP

I am currently working with Robert Messer on our now world-famous session on making money selling VoIP at Internet Telephony Conference & Expo. Over 600 resellers attended this session this past February in Miami at ITEXPO. We are expecting a large number of traditional interconnects to be in the audience this year and just like last year, people from around the world will attend to see what sorts of IP telephony opportunities are available for them to take advantage of.

Interconnects of course need to be at this session because VoIP is their future. I have been telling interconnects they need to learn about convergence since my days at the head of CTI magazine. Still, many of these dealers/telecom resellers haven’t gotten on the VoIP bandwagon – at least yet.

The window of opportunity is closing for these companies as data VARs are charging into the VoIP space looking for new ways to generate revenue and lock in customers.

There are a host of ways to make money in this business from reselling different types of service to equipment or both. Perhaps the most lucrative part of the business is the systems integration end where tens if not hundreds of millions will be made by companies that help their clients navigate the complexity of a proper large-scale VoIP deployment.

Systems integration is really a big business in the service provider and large enterprise space. There are so many areas of opportunity to be aware of. From securing VoIP networks to ensuring quality of service on networks carrying voice. Oh and don’t forget integrating VoIP into various corporate applications. For a service provider this could entail OSS and billing while for an enterprise VoIP may need to tie into a CRM system.

A tremendous amount of money will be made integrating VoIP and related technologies into service provider networks. Remember that service providers will make money from VoIP and as such are in a rush to purchase solutions that will allow them to sell VoIP services and enhanced services immediately.

I am always asked about the most risk-free ways to profit from this market. The two surefire ways to benefit from VoIP are to focus on security and network monitoring as both of these markets are extremely immature and are desperately needed.

Amazingly there is really no really strong solutions leader in the vendor community for either of these problems.

Companies will soon wake up to the fact that if they don’t have adequate security on networks carrying VoIP traffic they could end up in a situation where company employees dial 911 and nothing happens. This is obviously unacceptable. There will also soon be the realization that networks are living breathing entities and need constant monitoring.


There are many other exciting areas of VoIP that will generate huge profits for you and I could go on forever speaking about them. Instead, you’ll have to come hear Robert and I speak about making money selling VoIP at Internet Telephony Conference & Expo next month in Los Angeles, California. We both look forward to seeing you there. 

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