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Rich Tehrani
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November 2005

You are browsing the archive for November 2005.

Electromagnetic Fields

November 30, 2005

If I was ever forced to retire and do something new with my life I might just choose a profession where I could help people protect themselves from electromagnetic fields. I would then do my best to stay out of Tom Keating’s blog.

Blackberry Up To Their Neck

November 30, 2005

Yes indeed Blackberry is up to their neck in, well you know. Their service is in jeopardy of being shut down in the US but few analysts think this will happen. They could be forced to spend a billion dollars to settle the dispute. Ouch.

In my conversation with Jerry Weinberger of Rates Technology earlier this year, he made a point to tell me that Canadian companies aren’t as concerned about US patents as they should be. I am paraphrasing a bit but that was the gist of what I remember.

He seems to be pretty correct. At least at this juncture.

Gartner IT Predictions

November 30, 2005

Here are a few predictions Gartner makes for the future. Gartner’s pretty well-respected and their predictions carry a great deal of weight. My biggest concern is the point that is made in the report suggesting that companies are spending more on regulatory compliance and less on innovation. This is a chilling thought and should be a major concern for anyone concerned about effectively competing with companies from other countries.

If there is a bright side it is that smaller companies with less regulatory burden can still compete effectively as they have less paperwork and more time to be creative.

Here is an excerpt of the full story.

By 2008, 10 percent of companies will require employee-purchased notebooks.

No Israeli VoIP Blocking

November 30, 2005

Apparently Israel is not blocking VoIP as originally reported.

Nokia 9300i

November 30, 2005

What can I say except that I desperately want one of these smartphones from Nokia.. I may even switch from Verizon to a GSM provider just so I have access to this phone.

I really want to ditch my Blackberry because while it does a good job at e-mail I need something that also lets me browse websites if needed. The 7750 is abysmal as a web surfing tool. The scroll wheel while great for e-mail just doesn’t do what you need when interacting with websites.

Enter the 9300i from Nokia that is taller and skinner than a typical smartphone but is packed with features such as a native e-mail client that supports POP3, IMAP4,SMTP and OMA data sync.

300GB DVD

November 30, 2005

High Density DVD wars… Keating details it in all its sweaty and bloody glory.

Russell on E911

November 30, 2005

I agree with Russell on the 911 situation and how to solve it.

SOA, SCA and SDO

November 29, 2005

Service oriented architectures are something I have been writing more and more about recently. Expect SOA and communications to become more intricately intertwined. Announcements like this are great because it shows the massive amount of collaboration SOA is bringing to an industry of once closed and proprietary standards.

Here is an excerpt:

The SOA Programming Model specifications include the Service Component Architecture (SCA) to simplify the development of creating business services and Service Data Objects (SDO) for accessing data residing in multiple locations and formats.

SCA provides an open, technology neutral model for implementing IT services that are defined in terms of a business function and make middleware functions more accessible to the application developer.  SCA also provides a model for the assembly of business solutions from collections of individual services, with control over aspects of the solution such as access methods and security.   Vendors working to create SCA include BEA Systems, IBM, IONA, Oracle, SAP, Siebel and Sybase.

SDO complements SCA by providing a common way to access many different kinds of data.

Spanish TMCnet

November 29, 2005

We are really excited about our TMCnet in Español site. We are receiving much positive feedback on the content. For me, this endeavor is truly unusual as I cannot fully understand Spanish. I have a wonderful team of people that do of course speak the language but it is certainly exciting to be producing content in a foreign language that I can’t fluently speak.

What does this expansion mean for TMC? TMCnet is already the world’s most popular communications site and it is a natural extension for us to want to educate people in other languages as well.

Israel Bans VoIP

November 29, 2005

I was horrified to read on Tom Keating’s blog that Israel may soon be banning VoIP or doing its best to stop the progress of this technology. Israeli officials are not happy about the loss of revenue being attributed to VoIP but there are some things they aren’t taking into account.

For example, how much M&A activity in Israel in the past seven years has been a result VoIP and related technologies? How many VoIP engineers are working on VoIP products and services?

Everyone in the industry knows that armies of Israeli programmers are working VoIP. So many companies worldwide put their VoIP R&D labs in Israel in fact!

In my opinion if Israel takes on an anti-VoIP stance it will be disastrous for them from an employment perspective. How can the country that benefits perhaps the most from VoIP employment work to stop the adoption of the same technology? I hope this sentiment is reversed quickly.

SER For Sale

November 29, 2005

Rumor has it SER is for sale and has $50 million in sales for the year. The sale makes good sense as a good part of the company’s inbound strategy was dependant on Aspect and now Aspect is owned by archrival Concerto (the company is now called Aspect Software).

SER has the absolute cream of the crop clients in the contact center space and this makes it a great buy. The downside is its overdependence on outbound which is seen as a negative.

Potential acquirers are likely Concerto of all people but don’t count out a fund who has investments in the call center space. Many funds are flowing with money and are looking for new places to invest.

Get a Free iPod Nano

November 29, 2005

I stopped in the Apple store yesterday and was amazed at how many iPod Nanos they are selling. For the record I was in the Westchester Mall located in White Plains, New York and was tasked with buying a nano as a gift. I stood in line of ten people who almost all purchased Nanos. The devices were stacked neatly under the counter at the checkout of the store.

I reached the counter and said I wanted a Nano.

FCC to Cable: Offer Individual Channels

November 29, 2005

The big FCC news today is a Wall Street Journal story reporting that the commission will soon suggest that cable companies offer their channels individually. A recent FCC report says that consumers could save money if they have the ability to choose which channels they want. The FCC is also pushing for themed tiers of channels allowing a customer for example to opt for a family-friendly tier.

Of course the FCC is not able to impose its will on the cable industry but such suggestions could embolden politicians to follow up on these recommendations with laws.

The cable industry argues that if many viewers were to drop channels aimed for example at children, the cost for these channels would have to rise for other consumers. Furthermore it may be possible that less money is available for the programming of such channels.

The problem here is that the channels with less interest are being subsidized by others that people want.

Skype in the Enterprise

November 25, 2005

Two months ago, on September 26, 2005 I wrote an article titled VoIP Killed the PBX Star. This article received a tremendous amount of traffic and from what I am told was posted on quite a few PBX vendor intranets and became required reading at a number of communications companies. In the article I outlined various threats to PBX vendors and came up with ways to fight back.

One of the biggest threats I discussed was the establishment of enterprise Skype-like products. Coincidently, the day my article was posted, a company by the name of BlueNote Networks released what seems to be the first software designed to be like Skype for the enterprise.

Let's think about this for a moment.

Google Internet Booth

November 25, 2005

You may have seen an Intel WiFi demo area at an airport or in some major metropolitan areas. Microsoft too has set up these areas for people to come and use WiFi while simultaneously learning about the company's products and services.

Bearing this in mind it might not be so surprising to hear Google too has set up such areas in the Heathrow Airport in London. Since Google now gets the opportunity to see their customers live they can ask questions and take surveys. For example, they can find out what people do when they travel.

VoIP Around The World

November 25, 2005

David Sims is doing a great job keeping us posted on the world events in the communications space while most of us are shopping or just trying to digest our turkey dinners from yesterday. So while you sit down at the lunch table with your turkey sandwich and cranberry sauce be sure to check out his First Coffee column for today where he discusses VoIP around the world.

Sims serves up some Philippine appetizers where by the way, VoIP providers now need to post a performance-guaranteed bond in order to provide service. From there, Sim's inspired verbal cuisine offers up a selection of main courses from your choice of Germany or the rest of Western Europe.

For Dessert, Sims serves up a healthy serving of Indian growth. Well regurgitated dessert always losing something in translation so here are Dave's own non-genetically altered words:

According to India Business Insight, research firm Gartner, Inc.

Return Receipt Frustration

November 24, 2005

First of all to everyone in the world, Happy Thanksgiving!!!!

Even if you don't celebrate, have some turkey -- it is good for you. Lots of tryptophan and as a bonus it is low in fat and calories and high in protein.

If e-mailed return receipts in Microsoft Outlook frustrate you and you would like a better system for managing them, you might want to read this article.

XBox 360

November 23, 2005

Here is a great article on the XBox 360 from Tom Keating. What I like is the analysis of Microsoft versus Sony Playstation 3. What you might find interesting is the features Sony has that Microsoft doesn’t. For example the integration with the PSP.

Cable vs. Phone

November 23, 2005

Now that cable and TV companies are beginning to compete with one another it is interesting to see how the battle is becoming perhaps 80% regulatory. The other 20% is competition based on price and features. At least that is how it is playing out in New York State. Cable companies are doing their best to stop the rapid ascent of phone companies in various villages and towns.

CableLabs VoIP Peering RFI

November 22, 2005

I expect the entire cable industry to adopt VoIP peering soon. Take a look at this VoIP Peering RFI from CableLabs. I imagine that I could be right on with my prediction of 2006 being the year of VoIP peering. Still, I want to be a bit cautious as I am still waiting for the year of videoconferencing to finally arrive.

Getting back to VoIP peering, it is exciting to see the major players in the market like cable companies getting into the game.

Hackers Targeting Programs

November 22, 2005

Just when you thought it was safe to compute, hackers are beginning to exploit vulnerabilities in PC-based programs instead of server based software and operating systems. Full story.

Pixel Ads

November 22, 2005

The concept is fascinating but if I have to choose between pixel-based ads being a fad or a trend I would have to say fad. I just checked out PixelBay.org, one of the companies in this space and was fascinated o see so many ads. Some of the ads reminded me of messages I get in my inbox as spam, making me wonder if there is a need for legitimate advertisers to ever use such a service.

The cost is so low that I am sure advertisers are drawn to the concept just to see if it works. How low? Try $1 a pixel for five years.

VoIP Santa Claus

November 22, 2005

In what is an excellent gesture of good will, Packet8 is providing children in hospitals videophones so they can call Santa Claus

According to Kitty O'Brien of the Child Life Department at Cincinnati Children's Hospital, which participated in the "8x8 / Packet8 Videophone Calls to Santa" event previously, "The program was enormously successful last year and we are looking forward to bringing Santa's cheer to our patients again this holiday season."

"It's great to see the same 21st-century communication technologies that enable distant families and friends to instantly bridge gaps brighten the experience, even briefly, of hospitalized children this holiday season," said 8x8 Chairman and CEO Bryan Martin.

"This application of our Packet8 voice and video internet-based calling is a perfect example of how technology can enhance our everyday lives," Martin said.

"All you have to do is watch the smiles and hear the laughter and joy in these children's voices while they interact with our videophone Santa and his helpers to know that we are making a tremendous impact, even in the space of a five or ten minute call. This is something that would never be possible over legacy copper wires."

While the technology was in place to perform video conferencing and has been for years, the lower cost points possible due to the transmission of video over IP makes this solution inexpensive enough to deploy in hospitals.

The gesture here is wonderful and I am proud to be associated with an industry that gives back to humanity in such unique and novel ways.

Carrier VoIP Takes Off

November 21, 2005

According to Dittberner Associates the market for carrier VoIP products has grown at an astonishing rate of 67.8% in the third quarter of 2005 vs. the second quarter. Over 27.3 million media gateway, softswitch and integrated VoIP ports were shipped during the quarter.

New leaders emerged during the 3Q period. Huawei Technologies dominated the quarterly results shipping 12.36 million VoIP ports and displacing Nortel the consistent leader until now.

AT&T Logo

November 21, 2005

Here is the new AT&T logo. Enjoy.

VoIP ICs Gaining Traction

November 21, 2005

Here is an article on In-Stat's report of VoIP ICs. The report focuses on the following companies:

Texas Instruments
Broadcom
Mindspeed
Infineon
Octasic
Centillium
Conexant
Atmel
Freescale
PMC Sierra
SyChip

China Skype News

November 21, 2005

The latest news on Skype in China is that Niklas Zennstrom is negotiating with China Telecom and China Netcom to allow SkypeOut services in China. This comes on the heels of the Tom Online joint venture the company inked. The simplified Chinese version of Skype the two companies collaborated on in fact have attracted 4 million registered Chinese users.

Excerpt:
In China, Skype has made an effort to show its sensitivity to the concerns of operators. The Chinese-language version of the Skype software only permits calls from one PC to another; SkypeOut calls are not permitted.

RIM vs. NTP

November 20, 2005

Here is a great recap of the court case between RIM and NTP. It may be important for you to read if you or anyone in your company relies on Blackberry service. If things continue to go against RIM, expect the real possibility of Blackberry service being shut down in the US. Government users are excluded but as this article points out, it may be difficult to know who a government user is or isn't.

See Russell Shaw's comments on the case.

Excessive Phone Charges

November 20, 2005

In 1998 I wrote more than one story about how you can be charged excessively -- in my opinion anyway, for calls you thought were local. Today I received this comment on that story: I hope this helps.

------------

On 9/12/05 my mate called home collect from a hotel in Monticello, Arkansas. We talked 12 minutes.
 
On the October bill from Verizon was a third party billing labeled IntegreTel but with a second notice saying it was on behalf of OptiCom. The amount is $51.98.
 
I spent hours trying to get through to either of the two numbers I had on the bill.

Tax Cuts Coming

November 20, 2005

It sounds too good to be true but this article mentions that many states in the US have tremendous surpluses and may reduce taxes on food, business and property in response. New Mexico plans on sending tax refund checks of $140 each to 770,000.

Here are some details from the article:

State and local revenue rose 7.2% in the first nine months of this year, the biggest jump since 1990, according to the U.S. Bureau of Economic Analysis. Spending is up 6%, the most since 2001.

Three years of strong revenue growth have left many states with large surpluses. New Mexico is looking at a $1 billion surplus.

The Future of VoIP

November 19, 2005

TMC’s own VoIP Authority Greg Galitzine the founding editor of Internet Telephony Magazine was recently asked to moderate a web seminar for Lucent focusing on the future of VoIP. IDC was also part of the webinar. The seminar was very educational and is worth a listen. Check out what Greg has to say about it and listen to it right now.

O Breakthrough

November 19, 2005

What are they putting in the water in Canada? There is tremendous innovation coming from the Great White North. I would list some of the companies that are wowing me with forward-looking concepts and ideas but with my luck I would leave someone off the list and get a verbal and/or written flogging from an outraged CEO who will look bad in front of the VCs. Better yet, I'll just say perhaps the national anthem can soon be changed from O Canada to O Breakthrough.

SIP and IMS Magazine Write-Up

November 19, 2005

TMC's new magazines titled SIP Magazine and IMS Magazine got picked up by the VoIP IP Telephony blog. We have received an amazing amount of feedback on both magazines and are excited about their respective launched this January and February 2006.

SIP continues to take the world by storm and is a technology that really bridges the VoIP world and information technology. IMS too is a bridging technology but in this case it bridges wireless and wireline. I am excited about both markets and I've been a SIP enthusiast since the standard came on the scene.

There was a time in 1999 to 2000 where I thought the endless spewing of new protocols in VoIP was going to choke the industry.

TMC Gets Some Press

November 18, 2005

Our local Fairfield County newspaper The Stamford Advocate had a nice article on TMC today. I actually worked for this newspaper briefly when I was 16. I was a telemarketer and sold newspaper subscriptions. I am sure if someone told me then that one day I would be in a feature story in the same newspaper, I would have said they were nuts.

"Not only does this reduce call quality, it adds delay and increases costs due to fees and taxes," Tehrani said. "Without VoIP peering, a Skype out-call to a Vonage user would have to traverse the . . . public switched telephone network. VoIP peering allows . . . pure IP connections."

New AT&T Is Here

November 18, 2005

Here is a release I received today from AT&T. Most of this is not new information but I was surprised to see the emphasis on entertainment. I didn't realize the new company was a leader in entertainment. I suppose this refers to triple-play services and is likely where the company is heading.

Cisco Enters The Living Room

November 18, 2005

Cisco announced today they are buying Scientific Atlanta a global leader in set-top boxes for $43 per share. Some of the reasons for this purchase are that video is becoming a bigger market for service providers and Cisco is responding to market conditions. Cisco CEO John Chambers says they have now filled in all the market spaces in the triple play space. Cisco is a leader in IP telephony and networking and now video according to Chambers.

Freezing

November 17, 2005

I am in the Midwest this week and when I left Connecticut on Monday the temperature was spring-like. Guess what, I am out here in America's heartland unprepared for the snow flurries I have now seen twice within two hours in two states. The weather report I just heard says with the wind chill it will feel like 9 degrees above zero. Is it too early to be ready for May?

Of Apple And Oranges

November 16, 2005

I hear more and more about the new video iPod and how it will change the world. In my opinion with the small screen size the device is little more than a fashion accessory -- at least for those of us with aging eyes. I am sure students will love the video capabilities but mainstream acceptance is a while off.

What is amazing is the concept of iTunes and the ability for this service to be a central clearinghouse for distributors of video content.

Now Apple isn't needed to distribute content but they seem to be the best chance the market has for organizing said content. That is of course until Google gets more aggressive in this space.

Points Of Interest

November 16, 2005

I am up very late putting finishing touches on my presentation tomorrow for Interactive Intelligence and Vonexus. It is cold in Overland Park, Kansas. I think I saw some flurries when I left the airport. It was hot in Vegas so my body is adjusting a bit.

IMS and SIP Print Magazines Debut in Q1, 2006

November 15, 2005

Please feel free to start signing up for SIP and IMS Magazines. SIP Magazine already has 28,000 subscribers and will be available in print in the US and digitally elsewhere. I assume if you read my blog you know SIP stands for session initiation protocol and is a superset of VoIP. The target audience for this publication is developers, enterprise decision-makers and service providers.

IMS Magazine is a newer publication and stands for IP multimedia subsystem.

Nuvio Denied By Federal Court

November 15, 2005

The U S Court of Appeals, DC Circuit today denied Nuvio's Emergency Motion for a Partial Stay of the E911 Order for VoIP Service Providers. According to Jason Talley, president and CEO of Nuvio, "While I'm greatly disappointed in today's decision by the U S Court of Appeals, I am heartened by the fact that the court's decision did not address the substantive issues in this case. We will still proceed with our appeal and still believe that the FCC's E911 Order for VoIP Service Providers is arbitrary and capricious."

Talley continued, "Although the FCC decided not to force Nuvio to disconnect its customers, that does not ameliorate the impact of the forced withdrawal of our VoIP service from the marketplace. The fact of the matter is this: the FCC's E911 requirements will translate into less choice for consumers and less technological innovation for our country."

My Travel This Week

November 15, 2005

I visited IP4IT this week and met old friends from Sphere Communications. They told me about me about their new relationship with Ingate systems allowing secure SIP trunking in the enterprise. This is important because dedicated SIP trunks are the future of telecom as they reduce the need for large amounts of proprietary hardware to connect to the phone network. Using Metro Ethernet you can connect directly to your SIP provider.

Just in Time Communications is Close

November 15, 2005

We are getting closer to realizing the dream of Just in Time Communications or JiTC. As you may recall, JiTC is the concept of squeezing inefficiency out of communications. It is very similar to real-time communications but different in one essential way. Communications shouldn't be real-time.

Speech And Audio Codecs

November 14, 2005

Take a look at TMCnet's newest channel, speech and audio codecs. The channel is sponsored by VoiceAge and will keep you posted on news and analysis in the rapidly evolving codec space.

Linksys Teams With MCI

November 14, 2005

Linksys has been rumored to be moving upmarket for a while. Today the company announced MCI will be using Linksys devices for the SMB VoIP market. PBX makers need to keep an eye on entry level equipment makers as they have well-known brands and have access to factories that can churn out low cost equipment quickly.

NY Times Goes Offline

November 13, 2005

Will the New York Times ever go offline or will Google and Amazon merge? Here is an interesting video focusing on some past history as well as the future of computing and media. It is about eight minutes long and is captivating and scary at the same time. There is a portrayal in this production of Google becoming so powerful that it will define news media and all other media as well. I hope you appreciate it.

Killing Backlights

November 12, 2005

I have learned a valuable lesson as of late. Perhaps the most fragile component in a laptop -- while it is off anyway is the screen backlight. The way I know this of course is because I have recently killed 2 or 3 on the same laptop. Coincidence? I think not.

ICE

November 11, 2005

TMC’s Bob Liu and Tom Keating wrote an excellent article on Microsoft and Cisco collaborating on the ICE standard, a technology used to enable VoIP traffic to more easily permeate firewalls in a secure fashion. Currently, session border controllers (SBCs) are useful but not standardized and punching holes in firewalls is not secure. The ICE standard can work with SBCs to allow more easy VoIP deployments in enterprise networks.

ICE isn’t a new protocol. It actually makes use of two other protocols called STUN and TURN, respectively, but it does require additional signaling capabilities to be introduced into the multimedia session signaling protocols.

Google Calendar

November 11, 2005

Russell Shaw points out that Google is likely contemplating a calendar service. On the surface this makes sense because Google is becoming a portal and the calendar is an essential part of the portal. But what Russell did to back up his hypothesis is type in calendar.google.com to see if anything came up. He was redirected to the Google home page.

So this confirms the company probably has such plans and they will likely be announced shortly.

ITEXPO Exhibitor Survey

November 11, 2005

I am so grateful to all the Internet Telephony Conference & Expo Exhibitors that filled out surveys for our last show that took place just two weeks ago in LA. In just under 80 days we have our next show in Ft. Lauderdale Florida and we can’t be more excited.

I wanted to share the results of our latest exhibitor survey with you.75% of these exhibitors had exhibited at 3 or more shows in the past year100% percent of exhibitors said the exhibit hall traffic was equal to or better than anything they had seen in the past year! 84% of exhibitors felt they got more leads at the Internet Telephony Conference and Expo than any other show they had exhibited at in the previous 12 months 83% said that the target audience was exactly what they were looking for. Thanks to all who made this show a success.

SalesForce.com - The Business Web

November 10, 2005

Thank You Marc Benioff for making my job more interesting. Compared to so many other CEOs who are reserved and diplomatic this guy just doesn't belong. I suppose when you have the track record of success Benioff does by launching an ASP with thousands of others and are the only major one left standing, you can be a bit -- well you can be anything you want I suppose.

Marc, your e-mails brighten my career. Keep them coming.

---------

From: Marc Benioff
Sent: Wednesday, November 09, 2005 8:58 PM
To: All Salesforce.com
Subject: The Business Web
 
Today, I woke up to read on the front page of the Wall Street Journal how Microsoft is reorganizing to take on companies like Google and salesforce.com - building a new generation of products called Microsoft Live. 
 
And just last week, Bill Gates gave a speech about the end of software that could have been a page out of our play book.  His rhetoric sounding as it was he who was picketing software companies and calling for "The End of Software" --- our mantra since 1999. 
 
The speech was an amazing bracket to his famous Tidal Wave speech on December 7, 1995 about how Microsoft would own the internet.  But over this 10 year span, what has Microsoft done for business on the web besides cloning a slow browser?  The answer: nothing.
 
For example, Microsoft says one day that customers in our industry should upgrade from Microsoft CRM 1.2 to Microsoft CRM 3.0 (they lost 2.0 on the way), and, unfortunately, the two versions are not compatible with each other --- customizations will not upgrade, they have different user interfaces, and they require lots of different Microsoft software.  It's an old Microsoft game that ends in failure for customers, but generates their mafiaesque upgrade revenues.
 
The next day, Microsoft has a new version called "Live."  It's the new on demand offering that will not be compatible with the current product line.  So, perhaps they should rename their entire Microsoft software product line, Microsoft Dead.  It's the analog to Microsoft Live, the new on demand offering that does even exist.
 
What is going on?  This is a time of seismic shifts in our industry.  The internet is disintermediating the status quo, and old models of software cost and complexity are being replaced with new models of affordability and ease of use.
 
Last month, our number one competitor surrendered, and decided to take its place beside several former competitors at software's Shady Pines Rest Home, also known as Oracle.

Ban Skype

November 10, 2005

Info-Tech Research says you should ban corporate Skype usage ASAP. Should you? Well they cite a few reasons you should such as:Skype is not standards-compliant, allowing it and any vulnerability to pass through corporate firewalls.Skype's encryption is closed source and prone to man-in-the-middle attacks. There are also some unanswered questions about how well the keys are managed.Enterprises using Skype risk a communication barrier with countries and institutions that have already banned the service.Skype is undetectable, untraceable, and unauditable, putting organizations that are subject to compliance laws at risk. The question of whether VoIP calls constitute a business record is a legal quagmire.

LooksToGoodToBeTrue

November 9, 2005

For some reason when I learned of this website I thought of MC Hammer and Too Legit 2 Quit (Hey Hey) but LooksTooGoodToBeTrue is a real honest-to goodness site that is worth visiting before you get a computer for the first time. Who am I kidding, the site is intended for novices but can help those using PCs for a decade or more. In fact I know someone who recently gave away their entire identity online when they answered an e-mail they thought was from an online site. Ouch!

Anyway for those of you reading this blog you are probably experienced enough to not get taken advantage of online.

Sell New Services

November 9, 2005

Recently Verizon Wireless is impressing me more and more. They started to catch my attention when they started working with Palm and Microsoft on a Microsoft based Treo. The latest thing the company has done is solve a problem I have had for a while.

I hate calling Information or 411. I think it is a terrible waste of money as the same information is available for free virtually everywhere.

Nine out of ten times I call information from my mobile phone as my car is a place that doesn’t easily lend itself to looking up phone numbers online.

Broadband-in-Gas

November 8, 2005

A lawyer friend of mine detailed a court case he was involved in years ago involving ownership of gas lines criss-crossing the country. He explained how complicated the gas infrastructure of the country is and told me charts of these gas lines would make your eyes blur.

Now it seems these pipelines can be used to transmit and receive broadband via intra-wideband technology. A new technology called Broadband-in-Gas or BiG could become the savior of telecom competition in the US and elsewhere.

A research company called West Technology Research Solutions has a report on this market and if you would like more information, please contact them directly:

For more information, contact:

Contact: Karin Hall
Company: West Technology Research Solutions
Title: Senior Analyst
Phone: 650-940-1196

FCC VoIP E911 Public Note

November 8, 2005

I received this today and thought it might be helpful. (Please consult your lawyers on any matter pertaining to this blog entry and do not take this as legal advice. I am passing on an e-mail I received that was not directly from the Swidler Berlin LLC and may potentially be incomplete, etc.):

-----------

FCC Enforcement Bureau Releases Public Notice Concerning the Nov. 28, 2005 Deadline

FCC's Enforcement Bureau released a Public Notice that, among other things, provides guidance on the disconnection of current VoIP customers where full E911 compliance is not reached by November 28, 2005.  The Public Notice also lists information the Bureau requests that interconnected VoIP service providers include in the required compliance statements (due November 28, 2005) detailing the steps interconnected VoIP providers have made to comply with the E911 requirements of the Commission's VoIP E911 Order.

The Bureau specifically clarifies that VoIP providers need not discontinue service to current VoIP subscribers where fully compliant E911 service is unavailable, but also expects that VoIP providers will not market or accept customers in areas where they do not have a FCC-compliant VoIP solution in place.

Grokster And RIAA

November 8, 2005

I have always thought the amazing thing about p2p networks is the inability for them to be shut down as users connect with each other without the need for a centralized host. This week Grokster, the parent corporation who makes the p2p software was forced to shut down and while the company is in talks to sell their assets to a legal file sharing service to launch soon, they can’t stop users from continuing to use the service.

What they can do however is display a message to new users encouraging them to upgrade to a new version that may allow a few listens to a song before you have to pay.

The reason for the shut down of course is the Supreme Court ruling which also says the company has to pay $50 million to the Recording Industry of America.

People will still share files illegally of course by perhaps over time people will be encouraged to listen to music legally. For VoIP providers looking for alternative ways to generate revenue, streaming music and subsequently video are two such methods they employ. Teltel for example has a radio player built into their p2p SIP client.

Perhaps more people will listen to music via their VoIP software now that other p2p networks will have less of an incentive to launch new software and networks for illegal file sharing.

Either way, I expect Apple’s iTunes to benefit from this incident.

More:

AP: Grokster Downloading Service Shuts Down

WSJ: For Grokster, It's the Day the Music Died (paid registration required).

Aswath on SBC

November 7, 2005

Here are Aswath’s comments on the whole SBC/Ed Whitacre debacle. If you understand cricket you will enjoy this post immensely. If not you may learn a thing or two about cricket.

It is my sincere hope that regulators are reading what the bloggers are saying about Whitacre’s comments. Still SBC has to make money in this brave new world and I can understand the frustration in watching competition poaching your customers on lines you supply.

I hope Mr.

BayPackets Does Ringbacks

November 7, 2005

If there is a genius idea out there it is putting ringtone and ringback capability into the US telecom market. It is not a new idea but we in the US seem to be the last in the world to be making money in this space. Ringtones are making a fortune for mobile providers in Europe and Asia and in the states it has been slow to catch on. Part of the slowness in my opinion is less marketing of the concept here and the fact that the US is generally behind most of the world when it comes to mobile and other sorts of telephony.

I mentioned the lack of domestic wireline carriers getting into the ringtone business just this weekend and I am blown away that wireline carriers are acting so slowly in getting into this market.

I saw a good sign that the ringback market is evolving here as BayPackets just announced they are leveraging RealNetworks to provide multimedia ringback tones for service providers.

In 2003, ringtone revenue topped $2.3 billion worldwide, according to telecom consultancy Ovum.

GotVMail

November 7, 2005

I have written about an imbalance between the vendor market and businesses when it comes to hosting. I see more interest in hosting from the vendor community than I have from businesses. I wonder if all the new hosted communications companies will eventually drive more awareness of the market and subsequently more interest in subscribing to hosted services instead of purchasing equipment.

I recently met with the management team at GotVMail a hosted communications provider. They are focusing on the SMB market and offer a virtual account which enables you to have calls forwarded to a corporate division or any telephone number based on rules you define.

Skype Continues Rapid Growth

November 6, 2005

Skype continues is rapid growth as evidenced by its recent Alexa ranking. This week the company is ranked 134 out of all sites in the world. Their three month average is 283. According to Alexa the site was the #2 Mover and Shaker recently with a ranking increase of 66%. For what it's worth the Major League Baseball site was the #1 loser falling 38% from 281 to 470. Still 470 is an amazing Alexa rank is it means this site is in the top 470 sites in the world.

Here are some other VoIP service provider sites and their current 3-month ranks:

Site

Rank

Vonage

773

AT&T

3,323

Lingo

16,379

Packet8

9,129

Teltel

51,597

Sender Verification Goes Mainstream

November 6, 2005

Challenge-response technology has been around for awhile and it is one solution to block spam. I sent an e-mail to someone yesterday in response to a press release they sent me. In response I received a challenge e-mail. This e-mail requested I respond to the e-mail to make sure the sender knows I am a real person and not an automated spam blaster.

VoIP Business Opportunity

November 4, 2005

In case anyone is interested in this opportunity, please contact Steve directly.

-----------------------------------------

Hello Rich,

My name is Steve Holmes and I own and operate a Telecom consulting firm up here in Maine that serves the business community here in the Northeast and a little beyond that as well.

A few months back, I had acquired the following domain names:

http://VoIP2Phone.com
http://VoIP2Phone.net
http://VoIP2Phone.biz
http://VoIP2Phone.org
http://VoIP2Phone.us

Along with this, I have also applied for Trademark protection through http://uspto.gov. A LOGO has been designed.  And lastly, I have acquired a couple of "800" version Vanity toll free numbers that spell "VOIP" and "FAX" within each number.

I am explaining this to you to portray the fact that I have wanted to launch a VOIP telephony business in a very bad way but am now running slim in the financial department. My question to you is, would you know of any company or individuals that may be interested in joining me to run with this endeavor?

I am sure you receive MANY solicitations weekly, if not daily and I apologize in advance if this e-mail is a nuisance.  A reply from you would be greatly appreciated and respected.

Thanks for all of your time.

Steve Holmes
SteveH(at)VoIP2phone.com

VoIP Fuels Web 2.0

November 4, 2005

A new beta of Yahoo! maps was recently released and I am impressed. Google has garnered much attention recently with it s new maps service and I am sure the pressure was felt by Yahoo! to one-up the company. They have. The new Yahoo! Maps beta is exceptional and I think I am a pretty tough critic.

The major difference between what Yahoo! does and Google is the technology behind the maps.

SBC Does IPTV

November 3, 2005

SBC seems to be moving along with their Project Lightspeed rollout but some are saying the project is much further behind than planned. A trial of the technology is set for Texas and 40 SBC employees will be able to get this triple-play service which includes VDSL in the range of 20-25 Mbps.

This level of bandwidth is sufficient for one HDTV channel and three regular channels. Expect 18 million households to be reached by the first half of 2008.

The question I have is why the bandwidth limitation? One HDTV channel shouldn’t be enough for most households. I would think the company should be deploying technology to allow 50 Mbps of bandwidth.

Latest ITEXPO Photos

November 3, 2005

Check out the new photos from ITEXPO last week. Here are pictures of Michael Powell, Carly Fiorina, a packed exhibit hall and conferences and finally Commissioner Susan Kennedy of the California PUC.

CMP Layoffs

November 2, 2005

To all you PR people out there I could use your assistance. I understand CMP announced layoffs this week. If you know any great reporters who understand technology please forward them my way. TMC is still in rapid growth mode and we need 10 editors and reporters. We have other positions available as well so if you know any good people that want to get involved in a rapidly growing media company, please drop me a line. Thanks!

VoIP Providers Win Major Victory

November 2, 2005

The FCC may have been a bit too hasty in requiring VoIP providers a short window to provide nationwide E-911 compliance. The original deadline was in August of this year. Not only did the FCC have to subsequently push back the deadline for compliance but the Senate Commerce Committee today pushed back the deadline for full 911 compliance to up to four years. The deadline will be pushed in one year increments based on waivers granted by the FCC.

Free iPod nano

November 2, 2005

My favorite iPod at the moment is the nano. I just think the form factor is amazing. I don't have one yet. I am too busy blogging and enjoying putting on conferences to get one.

Nuvio Fights For VoIP Fairness

November 2, 2005

I have heard nothing but complaining from VoIP service providers about the lack of response from the FCC on questions regarding implementing E911. I have heard it here at the Voice Peering Summit today and at Comptel at an IPCC meeting. The FCC according o some just doesn't have the bandwidth to deal with all the technical issues such as is Skype going to have to provide E911. What about SkypeOut or SkypeIn.

VoIP Box

November 2, 2005

Dr. Christian Stredicke has launched a new company called PBXNSIP which is short for PBX and SIP. As you may recall Christian also founded SNOM. The new company has a very slick product I just witnessed today called simply VoIP Box which is essentially a PBX which is about the size and weight of a deck of cards.

The device has a CompactFlash slot, USBconnectivity, two Ethernet connectors and a line in and out for music on hold.

At $1,295 you can have up to 50 extensions and 10 simultaneous lines.

Voice Peering Summit Live Today

November 2, 2005

Shrihari Pandit, the founder of Stealth Communications, kicked off the conference this morning here at the Voice Peering Summit in the Wall Street Area of Manhattan. He had some interesting things to discuss, such as how the Voice Peering Fabric or VPF allows interconnection with SS7 networks and advanced services such as connectivity to PSAPs and ANI databases. Shrihari mentioned that 17 billion minutes have passed through the VPF this year. What he didn't say (but I discussed it with him recently) is that this number is in less than two years since the inception of the VPF.

I spoke after Shrihari and I think my presentation went well.

Tomorrow's Brooktrout Webinar

November 2, 2005

Check Out Tomorrow's Brooktrout Webinar

As an industry professional, we wanted to let you know that a Complimentary Webinar will be occurring on Tomorrow November 3rd, 2005 - 1:00 p.m. ET. Please feel free to register for the event by the link given below.

==================================================
Enhance your business with Microsoft Speech Server

Date: Tomorrow!!!! November 3rd
Time: 1:00pm ET
Register here: http://www.tmcnet.com/webinar/brooktrout/
==================================================


In this Webinar learn about new opportunities to enhance your business with Microsoft Speech Server. Find out about major trends in speech that are making it an excellent investment with an attractive ROI.

RapidIO And PICMG

November 2, 2005


The PCI Industrial Computer Manufacturers Group (PICMG) consortium has released specifications to enable interconnection of AdvancedTCA (ATCA) backplanes with RapidIO, one of the most popular architectures used in embedding systems, both trade groups announced on Monday.
 
The release, specifically known as PICMG 3.5 RapidIO for ATCA, was recently approved by the PICMG's membership of about 400 or so companies and is available immediately, the trade organization said in a press statement. The PICMG 3.0 specification defines the detailed characteristics of AdvancedTCA form factor, which is widely used in the telecommunications market.

If you haven't been following what is going on in the AdvancedTCA market and development in general you may benefit from bookmarking and frequently visiting the IPCommunications.com site. Topics covered on this site range from VoIP to video to anything else in the next-generation communications field.

This site is designed to be a global online community catering to the needs of the IP communications market. Having launched for just over a week we are thrilled to announce that many tens of thousands of unique visitors have already visited this site.

Off To The VPF

November 2, 2005

I am off to the VPF or Voice Peering Fabric to speak. I am very excited about the talk and think my presentation should be very well-received as it discusses the benefits of VoIP peering as well as what the future will be in a VoIP peered world. I hope to see you at the conference.

An End To Spam

November 2, 2005

If Goodmail's CertifiedEmail system gets more widely adopted this could be the beginning of the end of spam for many. The system highlights certain messages as certified meaning the sender is who they say they are. AOL and Yahoo! will implement this technology soon and perhaps with the weight of these behemoths behind this system, it will become the industry standard.

This sort of spam-blocking technology is essential in my opinion as something similar to it needs to be implemented when you use VoIP. Otherwise we have to worry about SPIT or spam over internet telephony. If we can work the kinks out of e-mail spam then phone spam may be easier to eliminate.

VoIP Peering Keynote -- Reflections

November 1, 2005

One has to think of Metcalfe’s Law when discussing VoIP peering. Metcalfe’s Law states that the value of a network increases exponentially with the number of users that are added to the network. So n2 would represent the value of the network. Since you can’t connect to yourself the value becomes (n-1)2.

What does this mean to you? The longer you wait to join a peering network, the more value the network has to you.

VoIP Peering Keynote Tomorrow!

November 1, 2005

I am giving a keynote at the Voice Peering Fabric or VPF tomorrow at 10:00 am. I am so excited as I will be educating hundreds on the future of VoIP peering and how it factors into the overall communications landscape. These are indeed exciting times. I hope to see you there.

I am getting up extra early as the last time I went down to the Wall Street area I got lost.

Windows Live

November 1, 2005

The smartest thing Microsoft can do to combat Google is to come up with ways to quickly get as much Office application performance into a suite of web-based services users will love. Google has just hinted at encroaching on Microsoft’s application space and the media and financial analysts have turned on Microsoft saying they will potentially be the victim of the Google juggernaut.

The last time the industry went through this sort of change, the analysts and reporters were saying Microsoft was going to get steamrolled by the Internet. They didn’t because they reacted quickly and retooled the company. The same thing seems to be happening now as Microsoft has reacted quickly to the Google threat by launching Windows Live which is currently in Beta.

The service in its current incarnation reminds me a bit of the Google Sidebar application in that it is a flexible way to view lots of information.

Song Airlines Gone

November 1, 2005

Say goodbye to Song Airlines. The airline hasn’t made money and the planes are being absorbed by Delta. This is a sad day for travelers everywhere as the planes were first-rate, the service was amazing and the experience of flying on song had to be at least 3 times better than flying on Delta.

Without going on a limb I would say my worst Song flight was much much better than my best Delta flight. To all the flight attendants and others who worked at Song and made flying a pleasure, you will be missed.

Tom Ridge & Ron Insana at ITEXPO in Florida

November 1, 2005

After the tremendous success of ITEXPO this past week, TMC is on a roll and VoIP 2.0 has definitely started to arrive. Of course I don’t think we are 100% there yet but we are at the start. I am just beginning to see the applications that will make companies jump to deploy VoIP not because of cost-savings but because the applications are so compelling.

Yesterday I wrote about Citrix and their new technology that will enable the next generation of VoIP 2.0 applications to be enabled. Of course Citrix is just one company striving to help the world get to VoIP 2.0 – there are countless others.

The industry’s leap from 1.0 to 2.0 is essential as we need to ensure that everyone understands that the power VoIP extends way beyond saving a buck on long-distance.

Break Dancing Yoda

November 1, 2005

The buzz at TMC this morning is about Tom Keating’s blog and his post about Yoda break dancing. I could always tell Yoda had rhythm I just didn’t know he was into hip hop. Come to think of it I think I noticed a very small FUBU logo on his cane in Episode II.

Earthlink on VoIP

November 1, 2005

I just saw Earthlink’s statement about applauding the FCC’s decision to require SBC/Verizon to offer stand-alone or naked DSL service. The statement is entitled “Victory For VoIP.” The full statement is as follows:

"We applaud today's Federal Communications Commission decision that requires SBC and Verizon to offer Stand-Alone DSL as a condition for their separate merger approvals.  As a result of this decision, more than 80 million consumers will now be able to take advantage of emerging Internet voice and data applications without also having to buy legacy wire-line local telephone service from their phone company.

"Today's FCC decision in favor of mandatory 'net neutrality' provisions helps guarantee the rights of all consumers to access the Internet content and applications they choose.

"EarthLink strongly believes that the promise of Voice over Internet Protocol (VoIP) and other IP-enabled services is vast.  By requiring consumer safeguards, the FCC is fostering more Internet competition and innovation, which will directly benefit our economy and homeland security."


After my article yesterday on SBC, I wonder if I am being too cynical. SBC CEO Ed Whitacre wouldn’t make a statement like:

How do you think they're going to get to customers? Through a broadband pipe. Cable companies have them.

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