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Web 2.0 Blog
If you are interested in Web 2.0 topics check out Pete Cashmore’s Mashable blog. It is well written and gives a great overview what you need to know about next-gen Internet products, services and especially ideas.
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Jeff Pulver Being Gracious
Jeff Pulver was very gracious in listing lots of TMCnet properties in his top bloggers and news sites of 2005. Thanks Jeff!!! Keep up the great work.
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UPS Status Delays
UPS really pioneered the concept of tracking packages effectively over the Internet. Yes Fedex is a leader as well but my point is not to determine who is first or better but instead ask why UPS seems to be much slower with its package delivery updates as of late. The last two orders I placed show this message:
Note: | UPS has received shipper's billing information electronically. Billing information received does not indicate shipment pickup or drop-off. Please contact the shipper for more details. |
OK that is fine. When I saw this message I naturally assumed the sender didn’t really send the package because I can’t actually see where the package is located in their network... This was the only available information on the package.
I saw this message on two separate packages ordered on the same day. I don’t recall ever seeing it before.
Interestingly I received one of my packages today and the system was updated with shipping information just before the package was at my door. There was a four-day gap between when the package was supposedly shipped and when the shipping info was updated.
I am not sure if this is just my bad luck or a bigger trend. I purchased products from two different companies and had the same problem with each order (the second package is hopefully going to arrive soon) so I certainly can’t blame this on the companies I purchased from.
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Skype 2.0
The challenge for service providers everywhere is how to deal with Skype. The ubiquitous software is a revenue killer for the competition and while many service providers fight to add new features quickly in order to have a better product than Skype, the
The latest, 2.0 is in beta but comes with a laundry list of features that will continue to have the company leading the marketshare war for p2p VoIP software.
For example, video is now included in the software. Visual communications was once the domain of Packet8 and Vonage and a handful of others. In addition, the user interface has been streamlined with one-click access to key features.
The company has taken the emoticon concept and applied it to communication allowing you to broadcast your mood as well as your presence. You can also use custom avatars and ringtones in your communication.
In a move that makes more and more sense for the self-anointed global phone company is the ability to see the time zones of others so you don’t wake them. The program also supports better grouping of contacts, allowing single-click conference calls.
Perhaps the most useful of all the new features is true integration with Microsoft Outlook allowing one-click dialing from the address book.
As Skype continues adding new features, other software providers and service providers better watch out. With Skype in such a dominant position others have to do it better and faster to get ahead.
As long as Skype keeps innovating and doesn’t make any major mistakes it will be a tough company to overtake.
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