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Salesforce.com Outage

According to this article Salesforce.com had an outage yesterday. The company today confirmed that there were interruptions in system availability between 9:30 a.m. and 12:41 p.m. Eastern time and 2 p.m. and 4:45 p.m. Eastern time on one of the company’s four global nodes. "The root cause of the intermittent access was an error in the database cluster," Bruce Francis, vice president of corporate strategy, said in a statement. "Salesforce.com addressed the issue with the database vendor. By Tuesday afternoon, the system was running normally for all users."

According to the article the company would not identify the database vendor. This sort of thing is not good for the hosted market as Salesforce.com has become the de facto poster-child of success in hosting. The company derives 100% of its revenue from selling hosted CRM systems and has 350,000 subscribers which is a staggering amount.

Many predicted the death of the company over the years yet Salesforce.com kept on growing and keeping customers happy. There is no word yet on whether this outage will have any material impact on the company’s future or the future of hosting.

See also Rivals revel at nearly 6 hours of downtime, but hey, stuff happens.

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Unimax

Unimax just announced 31% annual growth over year over year. The company has been a staple of the telecom market for many years and excels at helping companies provision telecom systems – with a strong focus on VoIP devices and equipment. By eliminating multiple manual database change entries, Unimax's 2nd Nature based solutions offer cost savings and significant efficiency improvements for managing large-enterprise voice communications networks. This is just one company benefiting from the rapidly growing VoIP space. Nice going Andrew.

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Ensim

Here is an interesting article on Ensim from the Economic Times. The era of huge cash infusions for VoIP companies – in this case $85 million seems to be back. That is a lot of money and the article mentions that the company will be growing inorganically. I wonder who they might acquire.

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