The February issue of Customer Interaction Solutions Magazine will see me write about the outages at Salesforce.com and even my
I wrote about Iotum a while back and was impressed with what they do. They have now won the Demo
Om Malik points out that Oracle may have a killer open-source strategy. Open source is gaining momentum but until properly
Perhaps one of the most useful AJAX applications I have seen is the ability to have stock prices update in
For a few years there have been complaints by many in the media that bloggers are being paid by companies
This is great news for everyone that depends on Blackberries to be productive as well as those people concerned about
One of my favorite newspapers had a brief mention of me and Internet Telephony Conference & Expo this morning. The
