VoIP Blog - Tehrani.com

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ATA Technology Forum

I will be speaking at the American Teleservices Association 2^nd annual Technology Forum on April 25, 2006. I will be covering the future technologies needed in your call center. I hope to see you there. Here are the details:

2nd ANNUAL
TECHNOLOGY FORUM
TUESDAY, APRIL 25, 2006

This event is a full-day of learning and networking, including lunch and cocktail reception.  We are excited to again be holding this forum at one of the area's premier conference centers:

THE DORAL ARROWWOOD
CONFERENCE CENTER

RYE BROOK, WEST CHESTER COUNTY, NEW YORK

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Online Gaming Eats Bandwidth

Patrick Barnard has some thought provoking analysis in his online gaming article on TMCnet. The point he makes is that online gaming is going to eat up a great deal of bandwidth and as time goes on, gaming will compete with IPTV and VoIP as another bandwidth-hungry application clogging the Internet.

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1&1 Free .info Domains

According to some studies, nearly 70% of the companies that own top .com domains such as MTV, BMW, Gap and Coca-Cola-maintain .info addresses.

Web hosting company 1&1 sees this as an immense opportunity and is now providing free .info domains for the first year after registration.

This is one of the smartest marketing moves I have seen in the domain name game. There aren’t too many new ideas out there in this business. Certainly this is a great one.

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Viper Networks

There are many newcomers to the VoIP market. Indeed every day there are new companies entering the space and claiming to be leaders at this or pioneers at that. Viper Networks is one of the companies that has been in the business for a long time, is publicly traded and is headed by Ron Weaver the dynamic VoIP pioneer that believed in VoIP way before it was fashionable.

Recently Ron became Chairman of the Board and Farid Shouekani was named as the new CEO. I never met Farid and decided that I wanted to get his take on the future of VoIP. Here are the results of my brief phone interview:

Where do you see the VoIP market going in the next few years?

There is a huge influx of growth coming from international communities as broadband is gaining traction in the international arena. We will see increased VoIP interconnectivity in these markets as tariffs overseas are higher than in the US. The US market will be heading for more growth as well.

What are Viper’s product plans to take advantage of this growth?

We are focusing on India and acquiring a license and starting a new operation. We are also expanding sales into the US market. We head towards Asia as well soon.

Will you be a service provider in India?

Will be licensed – yes, in the next few months and we will sell service on our own network.

Are you coming up with new devices?

We’ve found it better to let others develop devices which allow us to concentrate on the network and services. We will use devices from UT Starcom and possibly Sipura.

Who is the biggest competitor in the market

The typical large operators. Vonage, Net2Phone, and Skype. These companies also help the market as they help educate it.

Where will Viper be in 5 years?

We will have a large international presence. Larger than other companies as that is what we are concentrating on.

Is there a future making money from services?

Video is coming but the bandwidth is not available in all international markets yet. Other services can be added as well such as videoconferencing and large scale audio conferencing and audio broadcasting.

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Net Neutrality News

TMCnet has a new page dedicated to net neutrality news. Feel free to bookmark it if you want to keep up with the latest developments in the space. I get the feeling we will be discussing this concept for a while. Furthermore, if broadband providers are successful at charging consumers and content providers for tiered Internet service, the debate will become a global one.

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Net Neutrality Thoughts

The Wall Street Journal has a great article on net neutrality and in it there are quotes from people against net neutrality from companies such as Vonage and Cisco. On the opposing side of course are LECs. Here is an excerpt:

"Any model that allows the consumer to have more control and more choice makes sense to us," says BellSouth Chief Technology Officer William Smith, who is contemplating the new models but has no immediate plans to implement them.

Mr. Smith often laments the fact that his parents, who use the Internet for only low-capacity activities such as Web surfing and email, pay fees similar to those of heavy users who suck up capacity by downloading music or using BitTorrent, which is used by millions to download movies and other material off the Internet. Overall at BellSouth, 1% of broadband customers drive 40% of Internet traffic, he says. "People who drive cost in the network create additional charges in the network," Mr. Smith says. "If my elderly parents don't use a lot of traffic we ought to be able to create a service plan that meets their needs."

Smith makes a good point but it is worth noting that if we had more than two broadband providers in the states the likelihood of this debate even taking place would likely be zero. In fact increased competition would force broadband providers to increase broadband access speed just to stay competitive.

We cannot have real competition with only two choices. I look to the automobile market or the airline market as examples of how new entrants are necessary for real competition. Consumers are getting shortchanged by a system where only two companies control access to broadband.

The United States was the country that made the Internet possible and now many other countries have broadband access that is cheaper and faster than ours. We are having the wrong argument in my opinion. We need to figure out how to get more companies into this game.

If we ever get to a point where there are 5-10 Internet providers, perhaps we should then allow these providers to have multiple tiers of Internet service. At least then the open markets will make such decisions for us and not a few monopolistic players. 

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