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More on the IMS Party

June 13, 2006
I had a great time at our recent IMS party at Globalcomm but little did I know what great photo opps I was missing.




Here is our CEO Nadji Tehrani meeting with Intel and learning about their broad range of IMS products and services. Who said this publishing thing was all work? :)

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Rich Tehrani in June 2006

June 13, 2006

The next few weeks will be rather busy for me. Tomorrow I will be at the Telx CBX event which focuses on VoIP peering among other topics. As you may recall I declared this the year of VoIP peering. I need to go to this conference and ensure I was right. and then I may stop by one of the Triple Play Symposium Events that TMC is co-hosting with NetCentrex and Comverse Technologies. The event is taking place today in Dallas and later this week in Boston and then on June 21 in Paris.

Next week I am off to Minneapolis, MN to speak with companies at the Interactive Intelligence New Rules For IP Business Communications. My topic will be call center 2.0 and I will be showing companies how to integrate Web 2.0 and VoIP 2.0 into a cohesive experience for customers that will enable them to take advantage of the next generation of call center functionality for their customers.

I have never ever been to Minneapolis (or perhaps I am just forgetting.) I have always wanted to go. Perhaps a good friend of mine telling me years ago that her eyelashes froze in Minneapolis is what kept me from going sooner. :)

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VoIP for SMB News

June 13, 2006
Here are some recent stories from the VoIP for SMB community on TMCnet. We have been seeing more and more community involvement and traffic on this site. I hope you like it and it and send us comments on other areas of interest.

Nortel to strengthen position in SME market
WorldCell provides global roaming to Verizon Dominicana
AT&T Blue Room Brings Fans Exclusive Front-Row Access
Vyyo SVP Steve Santamaria to Address Cable and Wireless Access
BellSouth Schedules Second Quarter Earnings Release and Conference Call for July 24, 2006
Aktino, EMBARQ Logistics Sign Multi-Year Agreement for Aktino's
Motorola Announces Exclusive Agreement With David Beckham
Harris Corporation Awarded $50 Million in Contracts from U.S
 
Here is more up to date Voip news for the small business community.

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Oracle Buys Telephony@Work

June 13, 2006
After hearing rumors for many weeks this finally became reality. This purchase allows Oracle to get into the hosted contact center space and in addition it keeps Telephony@Work, a Siebel partner from falling into someone else’s (perhaps a competitor’s) hands.

Perhaps most importantly, Oracle will use this purchase to unify analytics, the ACD and CRM. As Oracle owns so much CRM market share this is a natural extension for them as they can now sell hosted call center solutions through all their channels (Siebel, JD Edwards, etc) as an integrated solution. There will be greater efficiencies afforded between those companies purchasing the Telephony@Work solution instead of a competitor as the integration will be greater across Oracle’s product lines.

Oracle’s customers will now be able to better optimize business processes though integrated software solutions allowing corporations to share data more effectively.

Financial details were not disclosed in the press release but sources tell me a significant amount of money changed hands.

This was a good move for Oracle. Very smart. It may cause more mergers to take place between other companies in the market. I am sure other CRM executives are having emergency meetings this morning.

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