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October 2006

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Zultys Assets Acquired

October 31, 2006

RSS in your IM

October 30, 2006


If you need to get up to the minute updates on your RSS feeds such as this one from Dan York (which alerted me to this story), you want to check out the RSS Robot which takes an RSS feed and connects it with Skype so you get an IM in Skype when new RSS info comes through. I already get alerted to new RSS feeds from my reader so this isn’t too useful for me. Still it could be useful to someone who is hooked on Skype and whose RSS reader doesn’t alert them to new content.

As we begin to see more and more products integrate with Skype the question becomes when we see a full-fledged office-like environment evolve around Skype. First we would need an e-mail client – perhaps this AJAX-based one from BlueTie will do.


Good Ideas for Vonage

October 30, 2006

Red Hat in Trouble

October 30, 2006

PayPal and HP

October 30, 2006

Fried Coke

October 29, 2006

Apparently Fried Coke tastes great and is more filling which is great news for those of you who were afraid of excess carbohydrates without being accompanied by loads of fat.

"It tastes great," said Sue Gooding, a spokeswoman for the State Fair of Texas where Gonzales' fried Coke made its debut this fall. "It was a huge success."

Gonzales ran two stands at the State Fair of Texas and sold up to 35,000 fried Cokes over 24 days for $4.50 each -- and won a prize for coming up with "most creative" new fair food.

Now other fairs in North Carolina and Arizona are following the trend, and other people are trying to emulate Gonzales' recipe.

Here is more on this calorically developing story. Who says you can't have your Coke and eat it to?







Zultys Events

October 29, 2006

There is so much happening in the Zultys saga right now. Here is an update from this past Friday. Some of this article is based on the very vibrant conversations taking place on this blog entry. The worldwide Zultys community has been communicating via this blog entry which has become the source of much news on the subject.

Here are some highlights from the above-linked article:

The accusations led Avi Weinrib, acting President and CEO of Pivot VoIP, to respond publicly on Rich Tehrani’s VoIP Blog, announcing their intentions to “continue the product development and support of the Zultys line and to enable us to maintain the strong relationship with its reseller base, should we be successful at the auction.”
In his posting, Weinrib stated:

• We will continue the product development cycle in the Silicon Valley, in our new offices in Mountain View.
• We believe strongly in the product and we already have on board the very right team to continue to support it.







What the Hell.com

October 29, 2006

If you are interested in going to Hell.com or better yet owning the domain name it will cost you. Saints and sinners alike started the bidding on this domain name recently but failed to reach the $2.3 million reserve required for the URL to change hands.

Many in the blogosphere say Lucifer has been routinely threatening all bidders in an attempt to keep the price from reaching the stratosphere. Rumors abound that Google may be interested in the domain name as an extension to their Google Earth program. According to sources, Google execs think they have gone as far as they can with Google Earth and need new ways to keep the stock humming along.

In typical Google fashion the excellent Google Earth technology is to be replicated in heaven, hell and the afterlife.

After consulting with many analysts in the space -- most of whom as you might imagine have horns and tails -- I have learned that the authorities at Vegas.com are keenly aware of the auction and are sitting on the sidelines to see who picks it up.





Daylight Savings will Never be the Same

October 29, 2006

This is the last year daylight savings will take place in October. Hence forth it starts earlier and ends later. In an effort to save electricity the US government has passed the Energy Policy Act of 2005 which means a longer period of daylight savings.

Other names considered were the Saudi Prince Ferrari Reduction act, Putting a Hex on Exxon Act and my favorite, Having Fun With Iran Act.

Oh and in case you aren't aware, the oil companies in fear of having to pay a windfall profits tax have come to a compromise with Republicans and Democrats alike. In an effort to help consumers and the auto industry alike the oil companies will be giving 2 billion dollars in aggregate to households purchasing at least one Hummer in 2007.

Read about the Energy Policy Act of 2005 details here.





UAE Bans Skype

October 29, 2006

It isn’t too surprising that Skype is being outlawed in various countries such as the United Arab Emirates. The unfortunate consequence of such actions is people used to getting 2 cent a minute calls find they are now 75 cents per minute. This is the same old story. The local phone company finds a way to block Skype and then their revenue skyrockets.

My take is the incumbent phone companies are generally in trouble around the world and they need to find new ways to generate revenue in a VoIP-dominated world.

I Still Think Vonage is Innovating

October 29, 2006

Even though not everyone agrees, I believe Vonage is still innovating. OK weather and traffic aren’t the most interesting applications out there but they are sticky. In addition, Vonage is doing the smart thing by coming up with new services as a defense against lowering prices. It doesn’t make sense to be the lowest-priced service.

Google and Video Advertising

October 28, 2006


Google is already winning the war for the hearts and minds of advertising decision makers with its YouTube acquisition. In fact Volvo is looking to work more closely with Google as its next car is going to launch with only internet commercials. While Volvo has relationships with other Internet advertising companies they seem to be especially excited about Google's YouTube acquisition.

One might imagine Google will sell ads you must watch before getting to the content you are looking for but Google said it opposes these "pre-roll" Web ads, which resemble TV commercials.

From my perspective the typical Google ads generate clicks but have little or no branding impact. They are very measurable however.




EV-DO Rev. A Enables VoIP

October 27, 2006

Web 2.0 meets VoIP and Call Center 2.0

October 27, 2006

If I have to say what the most interesting thing happening in the call center today it is call center 2.0 which like every other concept with a 2.0 moniker means many different things depending on who you are. For this article the definition of call center 2.0 is an application or service that takes advantage of web 2.0

In this case the seamless passing of information between applications and websites (one definition of web 2.0) creates the ultimate new tool for call centers.

SKY-click is a free call center solution which leverages the Skype client and turns this software into a call center solution that scales. It includes important features demanded in a professional solution such as time management, call dispatching, managing the availability of collaborators, missed call solution, feedback management as well as music on hold.

The integration into the corporation’s Web site allows for live human assistance by voice using VoIP, chat/IM and video. SKY-click PRO is available on salesforce.com’s AppExchange and can be run on existing hardware and software environment.

In addition to SKY-click Pro, SKY-click is launching SKIPI.







Aricent

October 26, 2006

As Zippy says quite well in this article, "Normally, when a new company makes its debut, Yours Truly will cross his fingers and wish good luck upon the company's uncertain future. That won't be necessary with Aricent, which comes out of the gate as a market leader in communications software, with 125 software products and already enjoying over $300 million in annual revenue."

I think Aricent who you may know as Hughes Software Systems or as part of Flextronics International is poised to do well. Although I haven't heard from them in a short while I know they have been active in PR and marketing during the telecom meltdown years and the reaction to the company at TMC's Internet Telephony events was favorable. I am looking forward to catching up with company execs and now seems like a great time.

A Rainy Day as I Leave Portugal

October 26, 2006

Heading Home From Lisbon

October 26, 2006

It has been a wild week here in Lisbon at Dialogic Connections and there is so much going through my head. Will the new Dialogic be anything like the old one? Can it generate more interest in telecom? Will more companies be drawn to this market via the company's partner program?

Zultys Bankruptcy Ordeal

October 25, 2006

Here are the gory details of the Zultys bankruptcy. It is staggering how much controversy this whole ordeal has caused in the industry. In attendance at the hearing were Al Reis, the former EVP of operations at Zultys; Matt Ferro and Michael Yee representing Omaha, Neb.-based InPath Devices; lawyers representing Pivot, a newly created company backed by telecom equipment vendor Telrad Connegy of Israel; and lawyers representing underwriters and the creditors' committee.

It remains unclear how the auction will impact creditors and other existing obligations. Under Section 363 (f) of the Bankruptcy Code, petitioners can seek the sale of assets "free and clear of liens and encumbrances." At the time of its Chapter 11 filing on September 8, Zultys had more than $45 million of liabilities on its balance sheet and assets of only $1.8 million.

Wine Tasting and Dinner at Dialogic Connections 2006

October 25, 2006

Dialogic Connections Wine Tasting Dinner Video

October 25, 2006

Sprint EVDO Rev A

October 25, 2006

San Diego kicks off the fastest wireless broadband service in the US. Sprint's EVDO Revision A promises average download speeds of 450-800 kbps and average upload speeds of 300-400 kbps and will hit a number of other US cities soon. Here is a list of other cities who can expect blazing fast broadband wireless soon: Denver, Las Vegas, Los Angeles, Kansas City, Mo, Sacramento, Calif., Salt Lake City, San Francisco, Pittsburgh, Washington, D.C., Seattle, Detroit, Milwaukee, Boston, Buffalo, N.Y., Hartford, Conn., Newark/Trenton, N.J., Providence, R.I., Baltimore, New York and Philadelphia.

I am especially looking forward to faster wireless broadband as it allows better mobile blogging and armies of mobile video bloggers will be coming more quickly than many realize.

For $49.99 and a 2-year contract you can get access to this network and perhaps toss your wired broadband service. More.



Dialogic Connections 2006 Analysis

October 25, 2006

Perhaps the most important takeaway from the Dialogic Connections event taking place this week in Lisbon, Portugal is that Nick Jensen the President and CEO of Dialogic has a strong vision for where the company is headed. Nick states emphatically that he hates to lose and says his partners need to share this feeling. I got to meet him last night at the first company event since Eicon Networks purchased Intel's media processing assets and formed the new Dialogic.

Nick spent some time talking about industry growth around the world and the most noteworthy is the fact that Asia/Pacific is growing quite rapidly and not just in percentages but in dollars. You need to take this market seriously as they are great partners and formidable competitors he stated.

An Army of Mobile Bloggers

October 25, 2006

As scary as it sounds while I was mobile blogging from Dialogic Connections last night, little did I know Martyn Davies from Dialogic was taking a video of me as well which ended up on YouTube. If you want to know what the future of technology is, here you go. Armies of people becoming video and photo journalists. These people will be taking photos and videos of everything.

If this sounds stupid to you, talk to your kids. The next generation is going to be documenting the world as they live it.

Dialogic Connections First Morning

October 25, 2006

Dialogic Connections

October 24, 2006

In Portugal at Dialogic Connections

October 24, 2006

Vonage is Still Innovating

October 24, 2006

Ecosystem 2.0

October 23, 2006

With all the talk lately of web 2.0 and whether it is a real or just an arbitrary designation we may find ourselves discussing the wrong topic. There are many who wonder about web 2.0 asking what it is and if it is worth anything more than web 1.0. Google obviously thinks YouTube is worth almost 2 billion and these guys aren’t fools. Even Steve Ballmer has public comments about the YouTube/Google deal but he is careful to question web 2.0 valuation without dismissing the websites of the 2.0 world.

But what is web 2.0?

SpamThru: P2P Anti-Virus Trojan

October 23, 2006

Technical Difficulties

October 23, 2006

Femtocell Definition

October 20, 2006

According to Mae Kowalke, femtocells are small cellular base stations that provide enhanced coverage at the far edge of the network. They will enable wireless providers and others perhaps to provide services such as IPTV and definitely FMC.

Perhaps most importantly femtocells will allow service providers to shore up their coverage without the need for expensive towers. T-Mobile is rolling out this technology as we speak and there seems to be lots of opportunity for this market as ABI predicts that, by 2011, annual worldwide shipments of femtocell products will reach 19 million units.

Specifically, ABI predicted that “by 2011 there will be 102 million users of femtocell products on 32 million access points worldwide.”

My take? I have predicted for while that a new technology would come out soon that is better than WiFi and not quite WiMAX.





Will YouTube Have Any Files Left?

October 20, 2006

Zultys Bankruptcy

October 20, 2006

Skype Journal on ITEXPO

October 19, 2006

Phil Wolf over at Skype Journal proudly tells me his blog is for suits and geeks and while I may not have recalled the two in the exact order and perhaps my memory is not as photographic as I would like, that was the gist of what he told me. I get the feeling Phil has a knack for seeing trends quickly and this seems to be a skill bloggers have innately or hopefully develop over time.

One comment he has made since ITEXPO is the lack of Skype products on the show floor. He is right and I see this changing rapidly as generation Y starts to spend more money with companies.

Skype connectivity in call centers and throughout the enterprise will be essential.

I can see a world where Skype becomes the 800 number replacement. Not an 800 number replacement.





Net Neutrality – Who Gives a Sh&*^%$T?

October 19, 2006

Seriously people don’t care. Excuse the profanity but I can’t believe it. At the last ITEXPO I asked hundreds of people in the keynote how many people cared about net neutrality and out of somewhere around 500-700 people, 2 or 3 people raised their hands.

One would imagine anyone coming to a conference on IP communications/VoIP would know enough about the issue to have a strong opinion in favor of net neutrality.

This is not the case.

I am pretty dumbfounded. I would have guessed 20-30% would have raised their hands.

I have mentioned before that no one cared about net neutrality and my prior thoughts were based on the Alexa ranking of an associated site.







VoIP Planet on ITEXPO

October 19, 2006

Here is a great write up on Internet Telephony Conference & Expo from Mark Miller over at VoIP Planet. What I like about Mark’s piece is that it is a great overview of many of the events that took place during the event.

There was truly a tremendous amount of activity at the show and as Jon Arnold mentioned earlier, one person couldn’t do justice to it all. Still, great job Mark. Thanks for the coverage.

Here is an excerpt:

Quintuple play?
We’ve all heard of double and triple plays in baseball, but now a VoIP organization is pitching ways to better manage and bill for the quintuple play of IP-based services, including broadband, mobile, VoIP, IPTV, and Emerging Content. The Internet Protocol Detail Record Organization (IPDR) is a consortium of service providers, software and equipment manufactures, system integrators, and billing vendors that are collaborating to facilitate the exchange of usage and control data between networking and hosting elements.






NetworkWorld Coverage of ITEXPO

October 19, 2006

Stephanie's Baby Shower

October 19, 2006

$1.27 Billion in VoIP Support Services Revenue by 2010

October 19, 2006

A sign of a healthy market is one in which there is lots of money being made. IDC reports that the VoIP services market will be growing at a phenomenal rate. I was blown away to discover they predict VoIP equipment support services spending will reach $1.27 billion in 2010. this is a staggering number and one can imagine how much money will be spent on service and equipment based on the fact so much is being spent on the support services.

On a related note, here is an IP communications market research page that is a summary of research in the communications market.

The reason we put this page in place is to ensure we can track the reams of research news flowing across TMCnet on a regular basis.



ITEXPO Highlights From Jon Arnold

October 19, 2006

Jon Arnold had a good overview of what happened at ITEXPO last week on his blog. As he points out the show content is very broad and we have done our best to go deep in the important areas.

Here is an excerpt:

----

For the Expo, I ended up speaking or moderating for 5 sessions, so that’s the better part of a day there in total. Then you have to leave time to walk the show floor, and oh – almost forgot, there’s like a few hundred speakers to see across dozens of sessions and keynotes. There must have been about 10 different tracks to follow, and guess what – they’re all interesting.

At the end of the day, I ended up dropping in for a handful of sessions, so I can’t tell you much about the content of the show other than the sessions I was involved with.







Carphone Warehouse VoIP Growth Problems

October 19, 2006

A Visit to the Ultimate IP Communications Experience

October 18, 2006

Please enjoy my Publisher's Outlook from the November 2006 issue of Internet Telephony Magazine.

---

A Visit to the Ultimate IP Communications Experience

I just returned from Internet Telephony Conference & Expo where I was overwhelmed by all the activity over the course of the week. The show has grown over the years; from a humble event in the Hotel Del Coronado in 1999 it has become the Ultimate IP Communications Experience in the San Diego Convention Center.

One of the speakers at the show was Seamus Hourihan, Vice President of Marketing & Product Management at Acme Packet. I didn’t get a chance to speak with him for very long, but I noticed there was some noise about the Acme Packet IPO that took place during the show. Unlike the Vonage IPO that the whole world seemed to be intensely analyzing, this IPO was very quiet.







More ITEXPO Photos from the Photographer

October 18, 2006

Will Technology Spread Democracy Faster than War?

October 18, 2006

It seems in Iran, broadband access and satellite dishes are scaring the government. In fact the government is so scared this new technology will make citizens yearn for democracy, it has banned high-speed broadband and satellite dishes. Iraq too had a ban on satellite dishes.

Five million internet users will now be limited to 128 kbps connections making it more difficult to download foreign music, movies and other material that could be used to spread western values.

So while most of the modern world is looking to do whatever it can to connect its citizens to the Internet at the fastest rate possible, in Iran, a country second only to China in terms of how many websites it blocks, they are looking to slow the technology revolution down as much as possible.

If you put aside the political aspects of this decision for a moment you realize this action is doing irreparable harm to the people of Iran. It is obvious this government cares more about protecting its own rear and looking like a major global player than it does about its own citizens.

Unfortunately the turmoil in this country has led to brain drain for decades and so many bright, successful people worldwide can trace their ancestry to Iran. The people of Iran could be doing so much more and could be leaders in technology like Israel is today.

If the country could get a government who cares about its citizens and finds a way to combine oil wealth with entrepreneurship, we could see another golden age of Iranian development and the world would be much better off for it. More.









My Mobile Blogging From ITEXPO

October 18, 2006

Measuring Web Traffic

October 18, 2006

BusinessWeek has a good article discussing web metrics and it seems based on this article that all methods for measuring web traffic are flawed in some way. The article mentions some of the current ways to measure web traffic are Alexa, Nielsen//NetRatings, comScore and HitWise. According to the article at least in one case, Yahoo! has seen an increase in traffic for one of its sites while one of the web measurement companies has seen a decrease. Still I believe one or two instances of inaccurate measurements does not a trend make but there are other factors in the article which are worth understanding.

For example in a Web 2.0 world it is challenging to accurately measure a web site’s reach because the concept of page views goes away.

Upsetting the Soup Nazi

October 17, 2006

I was leaving my car today and left my phone in the car. I hate it when that happens. As often is the case when I leave my phone in the car or house I imagine an emergency call I might miss. This time though I not only reflected on missing calls from important people I also thought what if I see something worth sharing with my blog community.

So my phone has gone from being a peer to peer device to a device allowing conversation with potentially millions of people around the world.

Why MVNOs Fail – The $300 Phone

October 17, 2006

Give me Back My Google

October 17, 2006

Remove Spam From Search Engines
If you are Googling for something but aren’t interested in seeing numerous affiliate sites focusing on purchasing products you may want to take a look at Give me Back My Google (GMBMG). The site was written by Oliver Humpage from the UK and proves fish and chips can be an extremely inspirational combination of protein and carbohydrates (I am sure the vinegar doesn’t hurt either).

Any site which is purely a comparison site, with no extra useful information gets removed from search results.
Now you can take this site as just a niche search engine companion but what if there are many others who decide to take search engine results and alter them in various ways to achieve desired results. You could have a filter that just gives you negative results – such as lawsuits and Better Business Bureau database entries. How about another filter for just good news – positive earnings, etc.
I smell a new API opportunity for Google in fact.




Reuters in Second Life

October 17, 2006

Asia SMB VoIP up 40%

October 17, 2006

Little Giant Ladder System

October 16, 2006

I could never figure out how the Little Giant Ladder System could be worth so much money. As far as I can tell it is just some put together in a unique way. Then again you pay more for a Ferrari than a Honda. Still the branding and sheer ad dollars being spent allow the company to charge more for this ladder.

Tim Moynihan at Envox

October 16, 2006

ITEXPO Testimonial From Samsung

October 16, 2006

Mobile Music in Asia: $9.3 Billion!

October 16, 2006

From almost nothing five years ago, the mobile music market in Asia/Pacific grew to US$3.3 billion in 2005, and will reach US$9.3 billion by 2010, reports In-Stat. The breakthrough years for mobile music in Asia/Pacific will be 2007 and 2008. Growth drivers include large markets like China and India reaching a critical mass of mobile subscribers and 3G services becoming prevalent regionwide.

"Ringtones have been the primary driver for mobile music growth in the past, but this will change as new mobile phones equipped with digital music file playback capability create a new market," says Bryan Wang, In-Stat director. "As consumer preferences change, the future growth of the mobile music industry rests on ringback tones and full music tracks."

What this tells us is for service providers, it is not always clear what the next revenue generator will be but is crucial to stay nimble so you can capitalize on emerging trends.



AMD Virtual IT Experience

October 16, 2006

I am not sure what to make of this AMD Virtual IT Experience trade show that is “virtual.” Unlike some shows I have been to, this event seems more like a virtual sales pitch than a show. The exhibits in many cases are no more than self-promotional speeches and PDF documents. I suppose this is all that can be expected but the graphics are pretty cool. What I would have liked would be the ability to interactive with live people at the booths and ask questions.

There is an archived chat by the way but this is really more of an FAQ masquerading as an archived chat.

Macs Do IP PBX

October 16, 2006

My daughter Priscilla – almost 3 is about to get her first computer and it seems her friends have them already. I can’t believe that at 3 you can behind in computing but apparently it is so. I suppose she is Generation Z and unlike Generation Y who can IM with 15 people at a time, Gen Zers will be able to IM with 50 people at a time while speaking with 50 more over VoIP while taking in 5 TV shows and reading a newspaper (yeah, right like Gen Zers will read newspapers).

Anyway, we are trying to figure out the best computer for her and it seems her friends have Macs so she may get one too. Thankfully, according to Andy, she can use her Mac devices as a PBX if she likes.

ITEXPO West 2006 is Over

October 14, 2006

The show went very well and I am on the way home. When I got to my seat I found it was located next to the door. There was no seat in front of me so I couldn't keep my laptop bag, food or magazines with me. I knew a flight attendant was going to come and take everything away and store them in the overhead compartment.


Naturally being the complainer I am I called my wife and whined.


ITEXPO: Lots of Activity in the Conferences

October 13, 2006

IP Communications IPOs are back

October 13, 2006

While a single positive offering does not a trend make, the negative effects of the Vonage IPO have been felt far and wide and yesterday at ITEXPO many people in the industry told me they hope the Acme Packet IPO goes well today. As an industry this latest offering has the ability to reinforce the negativity started by Vonage or it could have the opposite effect.

Of course the business model of Acme Packet and Vonage could not be more different as Acme sells to service providers and has an A list of equipment provider partners. Still, many see the companies in the same sector.

I am getting ready to head over to Internet Telephony Conference & Expo now but so far the news on the Acme Packet IPO is good. The shares have soared 47% in their debut.



ITEXPO: No Comment

October 13, 2006

ITEXPO: Top 100 Voices Party

October 13, 2006

ITEXPO: Dash911 Welcoming Nadji

October 12, 2006

ITEXPO: Radisys Reception

October 12, 2006

ITEXPO: Even More Photos

October 12, 2006

ITEXPO: Photos, Photos, Photos

October 12, 2006

ITEXPO: Eli Bordow Speaks

October 12, 2006

The Self-Healing, Self Optimizing Call Center

Eli Borodow who was recently CEO of Telephony@Work -- now a part of Oracle -- did a great job speaking at the Call Center 2.0 Conference this morning and gave a riveting speech about how the call center of the future will be much more automated and flexible.

As you can imagine

Conference this morning and gave a riveting speech about how the call center of the future will be much more automated and flexible.As you can imagine, he touched on multi-tenancy (a core differentiator of Telephony@Work products) and went on to say that multi-tenancy is not only useful for service providers but also for many large customers who can take advantage of multi-tenancy to share infrastructure across sites and business units without sacrificing local autonomy and control over each group’s business processes.

Call Center 2.0 was the theme of this keynote, with a focus on tight integration with Oracle’s CRM offerings, unification of the disciplines of Customer Relationship Management and Customer Interaction Management, multi-tenancy and its benefits for corporate hosting (to service diverse internal business units on common infrastructure) and commercial hosting of IP contact center technology (through carrier-partners and Oracle itself), as well as the differentiated ability to adapt and change IP Contact Center ACD business processes in real-time via human inputs into Oracle’s unified Administration Manager tool (for their multi-channel ACD offerings). The goal of such adaptability is to achieve ongoing technology lifecycle renewal, increase efficiency and maximize customer satisfaction. Eli also alluded to the fact that real-time automated business process optimization is “call center 3.0” and that much of that is possible at Oracle today via Oracle’s Business Intelligence Suite, including its acquisition of Sigma Dynamics (a real-time analytics company that can enable real-time automated business process optimization for call centers on a custom basis based on a customized set of performance goals). Eli’s vision is that such technology will ultimately be packaged as a ‘productized’ and pre-integrated solution to empower ‘mass market’ mainstream call centers to get the most out of their Oracle ACD and CRM investments.

The point is we will soon see an increasing ability to automate call center optimization, with metrics that are driven by performance goals and the ability to make real-time adjustments to technology-driven business processes.





ITEXPO: Mike Ross at the Aculab Booth

October 12, 2006

ITEXPO: Samsung Focus on Resellers

October 12, 2006

ITEXPO: Inter-Tel Booth Doing Nicely

October 12, 2006

IP Communications is Thriving

October 12, 2006

ITEXPO: Zig Serafin, Microsoft Keynote Photo

October 12, 2006

ITEXPO: Zig Serafin, Microsoft

October 12, 2006

ITEXPO: Lucent Techologies, Stan Holcomb

October 12, 2006

ITEXPO: Eric Shepcaro, AT&T Speaks

October 12, 2006

ITEXPO: Sphere Demo XML/RSS

October 12, 2006

ITEXPO: The Beauty of San Diego

October 12, 2006

Concord Fax Integrations

October 12, 2006

I just had a chance to sit down here at ITEXPO with Ralph Musgrove who as you may know was instrumental in bringing PC-based faxing to the world via his work at Delrina over ten years ago. More recently he was at Venali and now he works for Concord Fax Integrations where the company has built a SIP based T.38 fax network that is used to host fax services for carriers. So a carrier based on SIP can work with the company to supply their customers with quality fax services without needing to build out their own fax technology. This is an easy for a for a service provider to generate incremental revenue without any CAPEX investment.

ITEXPO: The Beauty of San Diego

October 12, 2006

Andy Abramson's Dinner

October 12, 2006

Last night here at TMC's Internet Telephony Conference & Expo I had dinner with Andy Abramson and a group of the movers and shakers in IP communications. I was invited to a similar dinner at TMC's VoIP Developer (now called Communications Developer).

Now I should start out this post by saying I had heard of Andy's legendary dinners before I joined one. Andy is a wine connoisseur. I am not.

ITEXPO: PacStar 5500 Deployable IP communications solution

October 11, 2006

ITEXPO: Pam Shapiro Smiling at the Cantata Booth

October 11, 2006

ITEXPO: Catching up with Good Friends

October 11, 2006

ITEXPO: ABP and Adtran

October 11, 2006

ITEXPO: VPF

October 11, 2006

ITEXPO: GlobalTouch Telecom Booth

October 11, 2006

ITEXPO: Norman Stout from Inter-Tel

October 11, 2006

ITEXPO Kicks Off

October 11, 2006

ITEXPO: Mark Spencer Larger than Life

October 11, 2006

ITEXPO: Mark Spencer from Asterisk Speaks

October 11, 2006

VoIP Ad Scolding

October 11, 2006

Skype Plug-ins

October 11, 2006

AudioCodes Allows IP Communications Developers to Explore New Worlds

October 11, 2006

When designing telecom applications you have to be part clairvoyant. The reason of course is you need to try to figure out what coders you need to support your customer. It is tough to know sometimes who your customer will be before you start down the road of designing system.

The telecom world is rife with coding standards such as G.711, G.726, iLBC, GSM-FR, GSM-EFR, AMR and many others. So imagine designing the killer application for the wired world of telecom only to have a mobile service provider come knocking on your door with a huge order you just can't fulfill.

ITEXPO: Bruce Nash of Ixia

October 11, 2006

ITEXPO: VoIP Security Session

October 11, 2006

ITEXPO: Scott Petrack Speaks

October 11, 2006

Talk About the Ultimate IP Communications Experience

October 11, 2006

As I sit here at ITEXPO in a session I am moderating titled how to make money selling VoIP with a number of resellers from around the world there is an IMS EXPO keynote session kicking off while conference sessions take place nearby.

There is also a SIP trunking session taking place down the hall.

In short it is unfathomable how much is going on at ITEXPO and the content offering is probably 80-90% greater than any prior show. Thankfully conference and show registration is way up as well so it is apparent that this market is growing very nicely.

I have heard talk of other events that have peaked and this sort of talk scares someone like me who is in the event business. My take is events where people come to learn -- events that are truly worthwhile will grow as long as they fulfill a need in the marketplace.

That is as long as new technologies continue to grow and certainly areas like triple-play and IMS are crucial money-makers for service providers and neither is scheduled to slow at any time in the future.

The excitement at this event continues on and I can't wait for the exhibit hall to open later today. I have had numerous comments about how big the hall has become and this is thanks to all of you who are participating in this event.









ITEXPO: Tony Rybcynski of Nortel Speaks

October 11, 2006

ITEXPO Chris Gravett Keynote: Aculab

October 11, 2006

Aculab's Chris Gravett Speaks at ITEXPO

October 11, 2006

Ditech Networks Reception at ITEXPO

October 10, 2006

Brian Metherell speaks at ITEXPO

October 10, 2006

Chalan Aras from Ditech Networks Speaks

October 10, 2006

Chalan spoke today about how Starbucks and Harley Davidson have created an experience out of commodity products. Hey said this during a charismatic keynote at ITEXPO.Chalan mentioned Virgin Mobile is doing the same with mobile technology. Other points he made are IMS is the promise of bringing any service to any device and voice is still the killer app.

The question Chalan posed is how do we find out if customers are satisfied?

ECA Enterprise Market Report

October 10, 2006

Paragon Wireless hipi-2200

October 10, 2006

Leveraging Open Source Software for VoIP Development

October 10, 2006

TMC University Kicks Off

October 10, 2006

ITEXPO Has Started: Bryan Martin is Speaking

October 10, 2006

RadioHandi in VentureBeat Auction

October 10, 2006

There is a great deal of money out here looking for good deals. Private Equity funds, public companies, private companies – they all seem eager for deals and the latest deal in tech is the Google YouTube deal valued at $1.65 billion in Google stock.

In this world of web 2.0 mashups and communities it is probably not surprising to you that some are looking for a way to build a community site allowing the venture community access to the latest tech deals.

Today, Matt Marshall at VentureBeat is launching a new marketplace for emerging technology deals and radiohandi is the first company to go on the block. If you remember I wrote about radiohandi a while back – the site is the ultimate showcase in community building technology.



Partnering and Metcalfe’s Law

October 9, 2006

You may have had a chance to read my article a while back about Metcalfe’s Law and peering. The article mentions the power of any network increases as a square of the number of nodes on the network.

While this is plainly understood for networks consisting of many fax machines and peering of all sorts it may not be understood in the world of partnering. It seems the more vendors I speak with lately the more partnering I hear about.

This sentiment was reinforced when I saw the news from ITEXPO this week about NetLogic who provides business class VoIP and data partnering with Switchvox a developer of Asterisk-based IP PBX systems. Together the companies will develop next generation VoIP products and services.

And when you think about it the partnership makes sense as one company provides service and the other hardware.





Visiting FaxBack at ITEXPO

October 9, 2006

I got this editorial pitch today for ITEXPO. You know I notice so many companies calling the show incorrectly IP Telephony Conference & Expo instead of Internet Telephony Conference & Expo – actually IP Telephony is a more inclusive term than Internet Telephony. The reason we chose Internet telephony for the name of the magazine and the show was at the time Internet was the pervasive term and IP was unknown. After the bubble burst many people predicted the death of all publications with the term internet in their titles.

ITEXPO Marriott Surf Limo

October 9, 2006

Amman Jordan the latest ITEXPO Country

October 9, 2006

Mike Genaro TMC's VP of Marketing informs me the latest new country to register for ITEXPO is an engineer from a service provider located in Amman Jordan. You probably noticed we have been tracking just how many countries ITEXPO attracts attendees from. Perhaps the best part of my job is having events where I get to see the growing TMC community live.

As you may know up to a million unique visitors come to TMCnet every month for the highest quality news and information in the communications and technology markets.

Open Source Communications and SIP come to Amazon.com

October 9, 2006

If you have any doubt about the future of open source communications consider it shattered as Amazon.com will soon be deploying 5,000 phones connected to the Pingtel ECS platform running on Linux. The relationship between Pingtel and Amazon.com started about a year ago with an initial deployment of Pingtel’s SIPxchange Enterprise Communications Solution (ECS) at Amazon’s headquarter in Seattle. This deployment replaced a legacy PBX system.

The question is why would Amazon switch out their existing PBX and the answer is the leading e-commerce site already runs about 20,000 Red Hat Linux servers so they are what you might say is comfortable with Linux to begin with. This install will add 3 more Linux servers to the mix.

As you might imagine as voice is mission-critical to Amazon they are running these Pingtel PBXs in a redundant manner with failover built in.



FCC: AT&T Now Guards the Cheese

October 9, 2006

Many people think one of the best things the FCC ever did was to put someone associated with COMPTEL on the commission. In my conversations at every level of the telecom industry, executives tell me consistently they think the FCC and government do whatever the LECs -- or more recently AT&T wants. If you are a CLEC you have felt the pain of having the government deregulate telecommunications so you could compete only to find out less than ten years later -- surprise -- you really can't compete -- go and find another thing to keep yourself busy. Oh and the billions you invested in your business -- you can just write it off.

Get the Full IP Communications Experience

October 8, 2006

I can't help but feel like a proud parent as we get ready for this week's ITEXPO. The team I work with have absolutely outdone themselves and the scope of this event is beyond my imagination. To think this show started in 1999 at the Hotel Del Coronado a stones throw from the San Diego Convention Center -- it's current home.

As you get ready to come to ITEXPO this week there is one request I would like to make of you and that is this event has more content than any previous event in TMC history and it certainly has as much education as any event I have ever been to. The goal of this blog entry is not to brag but to ensure you are spending enough time in the sessions in the conference rooms and/or on the show floor.

My request is that you plan to have enough time to absorb everything -- the exhibits -- there are more exhibits at this show than ever before -- and all the sessions.



Blogger Hacked

October 8, 2006

Today is the day of hacks (see Skype Clone) – it seems the post late last night about Google exiting from the click to call business was hoax. Someone hacked into Blogger and impersonated Google. This is not the first time this has happened according to an email I received from Andy (related post) and Om questions whether there is a wider problem afoot with Blogger as this is not the first time this has happened. Hats off to blogger Michael Arrington from TechCrunch who was quick to postulate this post was a hack early on.

But one has to wonder why a person would derive any sort of enjoyment by spreading the word that Google is cancelling their click to call program.

Skype Clone

October 8, 2006

Generally when software reaches one tenth the popularity level of Skype many programmers try to hack it, break it, and do other things that can make Skype user’s lives difficult and make a name for themselves. In this case though it seems hackers are looking to clone Skype. Perhaps this cloned version will allow users to not have to pay to make Skype Out calls.

This is obviously a serious matter and remember now, eBay’s resources are behind the company. I wonder what the auction giant will do to put an end to such efforts.

USB comes to AA batteries

October 7, 2006

Google Click-to-Call Cancelled

October 7, 2006

Tech Buyouts Continue

October 7, 2006

Yahoo!/Reuters has a story about why there will be many more tech acquisitions and as I have mentioned before the abundance of money in the financial markets and Sox compliance costs are making it an ideal time for smaller companies to go private -- or let a larger company deal with compliance issues. How is this for optimism?

Jim Davidson, a founding member of private equity firm Silver Lake Partners, told the Reuters Venture Capital Summit in San Francisco last week that he saw "years and years of good deals available," in the technology sector.

My take on all this is M&A activity is fantastic because the exit strategy many companies now rely on is getting acquired. Sox has made it more difficult to go public and Vonage has reinforced the fact your company should generate profit before you go public. So without the M&A option what would these smaller companies use as an exit strategy for their investors?



EvokeTV has it Right

October 7, 2006

Is the future of TV watching building community around programs and having the ultimate “buddy list” as Om infers. Absolutely in my opinion. Communities will grow around all entertainment as they have done around shopping, news and everywhere else. The future of the internet is communities and the marriage of TV and this concept is a natural.

As we have learned time and time again being first doesn’t mean you win the war.

Google and YouTube

October 7, 2006

Does Mobile Computing Save Time

October 7, 2006

After reading Andy’s war story and recalling past problems with mobile devices I get to wondering if we as productive as we think. Sure handheld e-mail devices such the Blackberry are great for straight text but power users often get screwed because we push the limits.

Having too many contacts, too many e-mails, too much software, opening attachments, etc just kills these units. Worse yet, the service for Blackberry Server as provided by service providers is not so great. Andy I have fewer server integration issues with my XV6700 but I have to reboot it a few times a day due to slow performance and headset sync issues.

VoIM is Voice over IM

October 7, 2006

VoIM is not an area I have written about too often but it is certainly a space I believe has tremendous opportunity for growth. Certainly this market is bigger than most realize. In fact in a recent article by Stéphane Marceau she pointed out a number of facts that may make you wonder why this area of technology hasn’t received more press.

For example:
  • The battle for VoIP supremacy has just begun
  • Microsoft enjoys a massive user base of some 185 million Instant Messaging users Yahoo! is at nearly 100 million
  • AOL has nearly 50 million users mainly in the .


ITEXPO in San Diego Business Journal

October 7, 2006

Mike Allen does a great job with his article about Internet Telephony Conference & Expo – hopefully the first (whoops : third-- Mercator Capital was second and New Telephony was first!) of many this week about ITEXPO. I just can’t wait for the event to take place. I leave for the show soon and I am looking forward to seeing TMC’s first ever IMS Expo and Call Center 2.0 events which will be collocated this week at the San Diego Convention Center.

Here are some of the excerpts from the article:



Rich Tehrani, conference chairman, said he’s expecting about 9,000 attendees and 250 exhibitors, numbers that should make the event the largest in the industry this year.

Actually the number of exhibitors is closer to 200 than 250 but the show has grown in exhibitors very nicely from the previous events. This is most exhibitors this show has ever had!


“This event will focus on the move of communications to Internet protocol,” Tehrani added.




VoIP Hacks

October 7, 2006

Mobile Skype

October 6, 2006

The world is going mobile. It is well-known that the mobile phone market is on fire. And this phenomenon is not slowing down. This generation of users in the US are skipping landline phones altogether and in many countries it is not even possible to get landline phones.

So obviously mobile phones have a number of advantages over fixed lines.

Harry Newton Tried to Buy Dialogic

October 6, 2006

Amazing as it may sound the editor of Computer Telephony Magazine was trying to purchase Dialogic from Intel and was unsuccessful. Here is the story:

-----

There is only one reason for this abysmal performance. Intel has awful management. It remains the world's largest one product company -- namely the chip for the IBM (and now Apple) PC. Everything else it has tried has failed -- from video conferencing to telecommunications and in between.

All this is known.





Nice Write-Up on ITEXPO

October 6, 2006

I just got the latest Mercator Capital newsletter and was delighted to see a well-written article on TMC’s upcoming Internet Telephony show. First though a plug on Mercator Capital:

Mercator Capital is a privately-held investment bank focused on mergers & acquisitions, private placements, and strategic advisory services. Mercator's IP Communications Newsletter is a monthly analysis and commentary on the major business stories impacting the convergence of voice, video, data, and wireless communications.


TMC ITExpo Preview

TMC's semi-annual Internet Telephony Conference and Expo takes place in San Diego, from October 10 – 13. As with other telecom shows in the current market, the ITExpo keeps getting larger, and this edition certainly covers the gamut for IP communications.




Tom Gets ValleyWag Award

October 5, 2006

I Can't Make This Stuff Up

Tom Keating gets traffic to his blog many would envy. It is staggering in fact how well his blog does. Not because his writing isn't good but because I can see how much traffic everything at TMCnet gets compared to his sole efforts. TMCnet has a staggering number of contributors as you may realize so I am in a good position to compare his efforts versus others.

Armed with this info I read with a smile the mention of Tom as a "minor gadget blogger" on the ValleyWag site.



VoIP 2.0 Application Uncovered

October 5, 2006

Call me a sensationalist but I just learned about for60secs.com from Tom's blog and I am blown away. The site gives away phone calls of 60 seconds -- actually six minute calls at the moment. In exchange the calls are recorded and anyone can listen to them on the web. The model is ad supported.

Do I think this is a billion dollar idea?

Made it to Cantata

October 5, 2006

More train scenes

October 5, 2006

Scenes from a train

October 5, 2006

Going to see Cantata

October 5, 2006

ITEXPO Preview on New Telephony

October 5, 2006


Here is a pre-show write-up on ITEXPO I just saw on New Telephony. Good stuff. In a pre-show meeting yesterday I was just blown away at how much content there is at this show. Certainly if you have been following the ITEXPO topic page of my blog you are keeping up with much of the activity.

Some of the areas worth noting are IMS, IPTV, triple-play, quintuple-play (by IPDR.org), VoIP peering, FMC, SIP trunking, call center 2.0, enterprise IP communications, how to make money reselling VoIP, etc.


IP Communications Investments

October 5, 2006

Recently a reporter called me to ask what the best investments are today in the communications space. I thought about this question for a while and these are my thoughts. What do you think?

I hope to connect with many of you next week at ITEXPO to discuss these matters in detail.

-----

IMS

There are a number of trends that will alter the communications landscape of the future. Perhaps the most important trend is the move towards IMS.







Dabble

October 4, 2006

Interesting read on Dabble from Marc Robins. Dabble was founded with the singular mission to be the primary "search engine" of choice for videos from all over the Web. Dabble gathers video data from hundreds of hosting sites, as well as from tens of thousands of other websites, and then keeps a record of where Web-based videos are located, descriptions about the video, who made it, what it's about, how popular it is, and so on.

The question is how many Googles will there be in video? It seems everyone wants to become the Internet TV Guide. I wonder when the real TV Guide will throw their hat in the ring.

UTStarcom FMC

October 4, 2006

UTStarcom is hosting a symposium at our upcoming ITEXPO on FMC. The Symposium will be held on Thursday in the Pavilion Theater on the show floor from 11:30 – 1:00 and again on Friday 1:00 – 2:30. This session is open to service providers, carriers and the press. I have attached a description provided by UTStarcom.

-----

Service providers today face a number of customer challenges: 
  • Cellular service coverage is still a source of consumer dissatisfaction, especially at home and in the office-two locations that account for half of all mobile phone calls. 




NXTComm

October 4, 2006

I just heard that USTA and TIA announced TelecomNext 2007, which was planned for Las Vegas on March 18-20, 2007, will not be taking place. Instead, the two organizations are putting on NXTComm, taking place in Chicago, June 18-21, 2007. This will replace the currently scheduled GlobalComm.

It is worth pointing out that Internet Telephony Conference & Expo remains the only event in IP communications with a growing audience of decision makers, press, analysts and most importantly exhibitors. (See latest testimonials from ITEXPO East 2007 in Ft. Lauderdale, FL.

Dialogic Back After 7 Years

October 4, 2006

This Dialogic will be about IP not TDM

If you have been in the telecom business for five years or more you know the large shadow cast over the industry by Dialogic. In the mid-nineties the computer telephony/CTI market was booming and Dialogic was the largest player in the space. Their partner programs were legendary and their ecosystem of loyal partners like Parity Software, Alliance Systems, Apex Voice, Executone, Pronexus Systems, Prima and others was the largest in the industry.

Dialogic’s competitors launched ecosystems of their own and NMS, Rhetorex and Brooktrout all competed ferociously to be the biggest and best DSP resource board vendor. Popular applications at the time were international callback, IVR, ACD, application generators and virtual receptionists like Wildfire.



WiBree

October 4, 2006

I was just spending some time learning about WiBree and how it differs from bluetooth. If bluetooth is a perfect standard allowing just the right range and just the right battery life then perhaps WiBree is a better as it has the same range of ten meters but also has better battery power consumption at lower throughput rates.

Now if anyone is using bluetooth for high bandwidth applications they are likely disappointed as 3 Mbps is just not going to cut it. But it is fast enough for things like headset connections, etc. It turns out WiBree's 1 Mbps is probably good enough for many and with better battery life this standard will allow many other devices -- that didn’t make sense to bluetooth enable -- to be connected with one another.

So while many people are hinting that WiBree may be the bluetooth killer I have to wonder if this isn't a bit premature.



Getting Ready for the Show

October 4, 2006

VoIP Service Provider

October 4, 2006

Webinar News

October 3, 2006

There are a ton of things going on at TMC and one of the most exciting is our web seminar program where we educate decision-makers on some of the latest and most important topics in the world of IP communications and VoIP. One of my favorite webinars this year was actually a Web Summit on VoIP Peering with Jon Arnold. I am looking forward to catching up with Jon next week at ITEXPO. We will be working with Jon on more of these very soon.

Here is a list of web seminars I hope you get a chance to register for and attend.

Tadiran and Digium Interviews

October 3, 2006

VoIPWorkgroup

October 3, 2006

Quintuple Play

October 3, 2006

I have been noticing more and more service providers registering for ITEXPO and I believe many of them are interested in figuring out how to provide many services beyond just VoIP. That leads one naturally to providing broadband access, television, security services, wireless, etc. In short let’s call this the quintuple play. Really the name is immaterial but what is crucial is service providers need to start exploring providing whatever services make sense for their audience.

Mobile video blog test

October 3, 2006

IPTV Conference

October 3, 2006

IPTV Conference
I have been getting lots of positive feedback about TMC partnering with Fierce Markets to launch an IPTV conference next week at Internet Telephony Conference & Expo. Here are some of the topics that will be discussed at the event:

Ensuring QoS and Scalability
(IPTV2-01) Wednesday - 10/11/06, 10:15-11:30 QoS testing for IPTV has recently progressed from products in the lab to testing the end user experience and the network itself. A panel of experts debate the QoS best practices and how to best ensure the level of scalability a service provider's network requires.   IPTV Billing Options Explained
(IPTV2-02) Wednesday - 10/11/06, 11:15-12:00pm IPTV is the killer app for the triple play, but service providers can't capitalize on it without a robust billing system. This panel explores billing options for service providers with a focus on the rise of IP Multimedia Subsystems (IMS).   The Future of the Set-Top Box
(IPTV2-03) Wednesday - 10/11/06, 1:00-2:00pm Does the STB have a future?





Call Center Wait Times

October 3, 2006

I have been reading more and more about companies who neglect customer service and get punished by losing customers and/or losing share price. Sure the two are generally related but a company like Dell has been slammed so many times for hiring Indian call center reps that it is likely their P/E multiple has been affected as well.

But it isn’t just accents or call center agents with lack of training that upset customers. Another pet peeve many customers have is long wait times. I could go on for pages actually about all the items that upset customers -- like not answering e-mail.

Pika Introduces Skype VoIP to Asterisk

October 3, 2006

Two of the biggest trends in IP communications are Skype and Asterisk. There is just something so compelling about the free model --consumers and enterprises can't seem to get enough of either of the products these two companies offer.

But what if there was a way to bridge the Asterisk community with Skype users. What a great world that would be. Imagine allowing customers to Skype into your call center or imagine allowing remote workers to calling via Skype and stay connected to the Asterisk system where they could use IVR and speech recognition to navigate to the right mailbox or person.

My friends that day has arrived and it is courtesy of PIKA Technologies a company playing in the communications development space for over a decade.



Protecting IMS/UMA and IP Communications

October 3, 2006

The advent of any technology is when unscrupulous users see if they can take advantage of it. The first computer worms, viruses and spam are a few examples of how good technology was used by those with malicious intent to damage systems or steal data or money. The PC is 25 years old and there are more malicious attacks taking place now than ever.

One trend that seems to be certain is attackers generally go after critical mass.

In other words a new operating system with 0.5% market share is not a very enticing target. As more people use the new operating system hackers start to see an opportunity to do what they do best -- hack.

So if you are following me so far and you have been reading the research indicating hundreds of millions of users will soon be on IMS networks do you see an opportunity for hackers to attack.





Zultys Restructuring Documents

October 2, 2006

Recently I was sent the Zultys restructuring announcement as well as the Chapter 11 filing. If you aren't following it, there is a very lively debate taking place on my blog about the future of Zultys, what led to its demise and the company's future. Past employees, current employees and a number of resellers have differing views on the future of the company. Many call the discussion a soap opera and I agree.

The one thing that resonates with me is what some of the Zultys community had to say about the number of people who looked at the company's financials over the past year.

In the Company of Royalty

October 2, 2006

Microsoft and the BBC

October 2, 2006

Heading Home from CA

October 2, 2006

Old post stuck in e-mail to blog limbo   It has been a great week. I got to meet a whole bunch of new people and some old friends out here in California. I even spent a day in San Diego home of ITEXPO in 2 weeks. I have met with so many companies lately I haven't had time to share all the news.

Headed to the West Coast

October 2, 2006

Police Update

October 2, 2006

Old post stuck in e-mail to blog limbo
Great news. A guy who is built like a 2-family house is now sitting next to me and breathing like some animal from Wild Discovery. I am not sure I like how this is going. If you don't hear from me in 10 minutes someone call 911 - please use the PSTN just to be safe.

At the Police Station

October 2, 2006

Old post stuck in e-mail to blog limbo   I must have blogged about my wife's pink "Barbie" phone from Motorola. Well it turns out that she lost it and thankfully has insurance on it. This of course means in order to get a replacement phone we need a police report. The phone is in my name so here I am at the local police department.

The Hosted IP Communications World of the Future

October 2, 2006

If there is one thing I have noticed more and more in the last few years it is the market wants hosted solutions. There was a time about a year or so ago when I questioned whether this was the case. Lately though I hear more and more about customers who outsource to companies like Covad, M5, Packet8, Eagle ACD, Contactual and many others. There are so many companies supplying hosted solutions to companies of all sizes I lose touch of them all.

The irony of the hosted market is the hosting companies are hosting as well.

Voyager 510-USB Bluetooth headset

October 2, 2006

Thanks to Plantronics my life has gotten a lot easier as of late. I have so many wireless headsets connected to my phone it is just unreal. The headsets are connected serially making the whole contraption a bit of a mess. I just haven't had a chance to do anything with the headsets after I review them and manufacturers generally don't want them back so they just stay on my desk and the scene is like a giant headset graveyard.

New VoIP Services Coming

October 2, 2006

Having written about enhanced services in the telecom space for about a decade or so it is refreshing to see so many companies beginning to talk about them. You see it is obvious we are on our way to cheaper and cheaper phone rates so the more sticky services providers create the better off they are. In many cases developing enhanced services is not so difficult to do -- you just look to an idea that is working somewhere else and modify it to fit into your particular situation.

An example of this is the digg model that took elements from other websites to build a community of democratized news aggregation and dissemination. And just like that the founder of digg found himself owning the 91st most visited website in the world according to Alexa.

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