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Rich Tehrani
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December 2006

You are browsing the archive for December 2006.

Happy New Year!

December 29, 2006

Bring a Map

December 29, 2006

I'd like to start this blog entry off by saying Happy New Year and wishing all my readers a tremendous 2007. I hope you are healthy and happy and that your family and all loved ones are as well. Having said that, I cover lots of topics on my blog and many times I focus on telecom and sometimes I get to cover weird stories that are hard to believe   Other times I tie a story into a trade show like the Internet Telephony Conference & Expo (ITEXPO) taking place in 24 days -- January 23-26 at the Ft. Lauderdale Convention Center.   Many times when I write about the show I like to have a hook.

Net Neutrality Safe For Two Years

December 29, 2006

Yesterday I wrote about ensuring net neutrality and just to show you how fluid the telecom market is, today AT&T may have ensured net neutrality for all of us last night. Well at least for 24 months. The company made a number of concessions to the FCC in order to complete their merger with BellSouth. Some of the concessions have to do with freezing prices on enterprise broadband services and giving up wireless spectrum.

Sylantro

December 28, 2006

One Wilshire

December 28, 2006

Ensuring Net Neutrality   Net neutrality advocates are scared senseless that carriers will start charging companies like Google in order for the search giant and others to have access to service provider customers. These phone companies argue they have to charge Internet companies because the increased volume of traffic generated by such organizations requires service providers to upgrade their networks at a faster clip than they normally would. Many in the Internet community fear service providers could charge certain content providers for riding their networks and not others. Providers could effectively favor their own services and moreover act as censors of the Internet.   Service providers who are looking to charge companies like Google for riding on their networks may find they aren’t able to accomplish this goal as carrier hotels act as an alternate way for content providers to get to customers.   Now I don't mean to trivialize the situation as there are levels of complexity I won't touch on in this article.

Japan Location Based Services

December 28, 2006

Royal Mail Mess

December 28, 2006

Where Did My Luggage Go?

December 27, 2006

Pretexting Defense

December 26, 2006

Airline CRM

December 26, 2006

You I don't mean to complain about the airlines and unless I have a terrible experience somewhere I hate to specify the company name in a derogatory fashion. So suffice it to say I am sitting here -- well actually standing since there are no seats, and 20 minutes before the flight is supposed to take off I find out the flight is delayed by an "estimated" 45 minutes.   Now I am not a flight or airline or airport expert but one would imagine if a flight is delayed 45 minutes the airline should know about this more than 20 minutes before takeoff.   In fact I am an advocate of some bold airline somewhere offering some money back if a flight is delayed within 3 hours of departure time.

Lotus Elise

December 26, 2006

Back at the Eden Roc today

December 25, 2006

I am back at the Eden Roc today but only because all other gyms in the area are closed. The bar at the hotel has Starbucks coffee and the best bar staff around. The gym staff is hit or miss. Today I will miss again.

Burning Calories

December 24, 2006

My wife is from Argentina and so is Dulce de Leche. If you don't know what that is you are missing out. It is like caramel but much better. Yesterday we ate very large quantities of dulce de leche desserts.

Spirent Shake up

December 24, 2006

Sushi Samba

December 22, 2006

VoIP Tutorials

December 22, 2006

Tom Cross over at TECHtionary has come up with a new best practices series - VoIP Business and Sales/Marketing Strategy Tools For Getting-In & Staying-In the VoIP Business. The offering consists of multimedia best practices tutorials to help dealers, VARs, agent, resellers and manufacturers understand the issues critical to success in VoIP.   Here is the course outline:
The Top 10 Parts of IP in VoIP
1 - Voice to digital to packet transmission
2 - Optical Fiber Bandwidth
3 - Transmission Concepts - T-1 - PRI
4 - Integrated Access Services - Dynamic Bandwidth Allocation 5 - Introduction to Internet Protocol
6 - Back to basics - cabling
7 - TCP/IP and other Protocols & Layers
8 - Hardware Routers- IP, Switches-MAC & Protocols - H.228, H.323, MGCP & SIP
9 - Desktop "Softphones" and Toolbars
10 - IPBX and Hosted bringing it all together   I haven’t had a chance to try the tutorial but I know from experience Tom is one of the most knowledgeable guys in the business. The graphics on TECHtionary aren’t always the best but the content sure is great.









Holiday Party and More

December 21, 2006

We had a great secret snowman/secret Santa gift exchange this afternoon. I got a gift certificate for Cosi a great restaurant chain with a location a stone's throw from TMC in Darien.

As you can see from this photo Rachel received a gift from someone with exceptional taste in wrapping paper. Very nice.

IMS Forum at ITEXPO

December 21, 2006

IMS Forum Meeting at ITEXPO Following up on the SIP trunking conference taking place at ITEXPO I wanted to bring everyone’s attention to the IMS Forum meeting also happening at the show. If you aren’t a member of the IMS Forum, you should consider joining if you are a service provider or a vendor to the IP communications market. Michael Khalilian and his team at the IMS Forum do a great job as spokespeople for the industry.   Details:   The IMS Forum January 2007 Meeting is being held on Tuesday, January 23, 2007 at the Broward County Convention Center in Ft. Lauderdale, Florida   IMS Forum January 07 Meeting Information:   Meeting Registration If you would like to attend the meeting please send an email with your contact information to Debbie Hetland   Meeting Logistics   Date: Tuesday, January 23, 2007 Time: 1pm - 4pm Location: Broward County Convention Center - 1950 Eisenhower Boulevard, Fort Lauderdale, FL 33316   Phone: (954) 765-5900 Meeting Room: 209-210 (Subject to change - Please check the front desk and reader board)   Agenda

State of the industry – IMS (Guest speaker industry analysts)
IMS Forum Plugfest review and future roadmap (Certification)
IMS Forum Technical Working Group update and roadmap
IMS Forum Media and Marketing update and initiatives
IMS Forum industry partnerships update and roadmap



Registry Mechanic

December 21, 2006

I have had an IBM laptop at home for a few years and its performance has deteriorated over the years. I haven’t installed much new software save antivirus, adware and spyware tools. Other than that I have upgraded the OS and kept up to date with patches, etc. Anyway the performance makes the computer virtually unusable and I have spent hours, defragging and doing everything else I can think of.

SIP Trunking Conference

December 21, 2006


Ingate received rave reviews from their SIP trunking session at the last ITEXPO in San iego. They are at it again and will hold a free conference titled  “The SIP Trunking Series: Everything you Need to Know” at ITEXPO in Ft. Lauderdale, Florida next month.   Companies who will be participating in the education so far are:   Ericsson, ObjectWorld, Pingtel, ShoreTel, Sphere, BandTel, CBeyond and Levl3.   Here are the details:   Wednesday, January 24 – Professional Development Day
  • Introduction to SIP Trunking and the Value Proposition
  • The Service Provider Network
  • Enterprise Infrastructure Architecture

    Thursday, January 25 – Solutions Tracks



  • SIP Trunking in Latin America
  • Case Study: Sterling Bank
  • SIP Trunking Solutions

    Friday, January 26 – Solutions Tracks



  • SIP Trunking Solutions

    Attend one or all three days of SIP Trunking seminars.
     
    WHERE:  
              
    Broward County Convention Center
    Internet Telephony Conference & Expo
    Room 114
                            
    For more information and a detailed schedule, visit www.ingate.com/SIP_Trunking_seminar.php

    Pre-registration required.

















Get more details on Internet Telephony Conference & Expo.  

Skype Charging

December 21, 2006

MySpace in Print

December 20, 2006

FCC on Cable Competition

December 20, 2006

Greg’s update on the FCC and cable competition is certainly worth a read. This FCC ruling is good news is for the phone companies as they will have a standard set of nationwide rules to adhere to instead of a hodgepodge of disparate ones.   AT&T’s Senior Vice President of Federal Relations, Bob Quinn, issued the following comments today:   “The FCC has wisely determined that the pace of video competition and broadband deployment should not be held hostage to the administration of a franchising process created for monopoly cable providers.   “We are heartened that the FCC, just as 9 states, has recognized that the existing local franchising process limits consumer choice and investments in broadband infrastructure. The FCC has taken steps towards streamlining the franchising process by establishing reasonable timeframes within which local franchising authorities administer their responsibilities

Immaculate Conception

December 20, 2006

Until now I thought immaculate conception was only happening in religion and Star Wars. Now, the komodo dragon of all things has been shown to reproduce asexually. I would imagine this is huge news for the world of science and it also means the movie version of Godzilla finally makes sense.   Update:   The following has come to my attention. I am no religion expert and thanks to Joe Fabiano for pointing the following out.   The Immaculate Conception is often confused with the belief that Jesus was a virgin birth.

Ericsson Buys Redback Networks

December 20, 2006

Time Magazine and Net Neutrality

December 18, 2006

iPhone News

December 18, 2006

Skype News

December 17, 2006

A recent perusal of Skype news shows just how much news this phone company/software provider makes on a regular basis. This week there was just so much activity it is worth mentioning it all. Of course this article would become hopelessly long if every news item from the company was analyzed so expect a sampling instead.   I got to thinking about Skype news after writing this entry which talks about the competition between phone and cable companies. In the article which started me writing the entry in the first place, the author repeatedly trashes Skype saying the valuation of just fewer than 3 billion dollars was not justified.   Obviously Skype has not added billions to the eBay bottom line so far.

AP on VoIP

December 17, 2006

A Look inside the Call Center

December 17, 2006

High Availability Application Servers

December 17, 2006

Brix Networks

December 17, 2006

Costly CRM

December 16, 2006

OK so I am using a blog as a sounding board to complain. I do this often. Perhaps this is part of my unique charm? Since the holiday season is approaching I will complain without telling you what company I am complaining about. This is my gift to them.

Kathy Johns

December 15, 2006

Heading back from Mass we were looking for a lunch place that was better than fast food you might find off the highway. The decision of course was Kathy John's restaurant in Storrs, CT located a stone's throw from the University of Connecticut (UCONN) my alma mater. Unfortunately I didn’t get a chance to stop by and see how the university has improved. The last time I saw it was five years ago or so and the campus was much nicer than when I was a student.

Happy Holidays and Thanks!

December 15, 2006

I would like to take a moment and thank all my readers and wish you all a great holiday season and a Happy New Year. In addition I want to specifically thank you all for visiting TMCnet so frequently as we have once again hit one million unique visitors in the month on November according to WebTrends. This is the second time this year we have done so. (Apparently our October numbers are still being run -- long story. We may have hit this number in that month as well.)   Thank you for making TMCnet the largest community of communications and technology decision makers in the world.   A few things you should know about TMCnet going forward are the site will soon have a more streamlined look that is easier on the eyes.

Jon Shaprio: Larger Than Life

December 15, 2006

One comment I made in article a few months back has turned into a fun conversation in the industry. I called Jon Shapiro “Larger than Life.” Apparently this led to much ribbing of Jon and someone even designed a photo of Jon as larger than life. I have yet to see it but I promise to publish it if I get a hold of it.   So who is Jon? If you aren’t aware, he is the founder of Alliance Systems and throughout the explosion of PC-based telephony systems his company has been a dominant supplier of boards and industrial computer systems.

Costco CRM

December 15, 2006

I have been hearing relatives, friends and just about everyone else tell me how Costco is a great place to buy electronics from as their warranty policy is amazing. You can return things apparently forever. I am no sure if this is the case but it seems everyone is buying from Costco and returning things at will.   At a recent lunch with TMC team members a waiter heard us talking about technology and asked us if we could help him.

Happy Holidays Vonage From Skype

December 15, 2006

Today I am back on the road heading up to New England again. I am not such a fan of cold weather so I usually avoid going north when possible this close to winter. Thankfully it seems like we are having very mild weather with a high in the fifties. Lucky me.   And luck is something the VoIP industry is experiencing as Skype recently decided to stop giving away free PC to phone calling in the US and Canada.

Nuance: Bright Future

December 14, 2006

GlobalTouch Telecom and Cantata

December 14, 2006

International VoIP Growth

December 14, 2006

AT&T on VoIP

December 14, 2006

What is AT&T’s take on VoIP? Well nowadays they embrace it wholeheartedly. In fact they see VoIP as an integral part of their success going forward. They want to the be the enterprise VoIP service of choice.

Saving Money on IP Communications Education

December 14, 2006

If you haven’t been watching, the early-bird deadline for conferences at Internet Telephony Conference & Expo (register) is approaching --tomorrow actually -- and we are talking about a savings of up to $1,000. The show is in 40 days so be sure to make your travel arrangements now as hotel prices will skyrocket soon. For many people there company foots the bill so this isn’t important. To us however, we would rather have you save some of that hard earned cash and spend it with one of the exhibitors at the show.

Verizon Shares Falling

December 14, 2006

Why are Verizon shares falling? Well it seems the massive costs of its FIOS initiative has investors wondering if the fiber to the home strategy makes the most sense or is AT&T’s cheaper plan to use copper in the last mile via its U-Verse initiative a better choice?.   A great concluding paragraph from a related article on TheStreet.com is worth sharing:   "People were OK with FiOS until they saw the cable companies were actually doing better, not worse," says one money manager with no Verizon positions. "Winning phone customers is always a lot easier for cable companies than winning TV customers is for phone companies."

My take on all this is AT&T is doing the right thing in the short term and Verizon is doing the right thing in the long run. What am I talking about?

Google Bank

December 14, 2006

Is Google thinking of getting into the banking business? Well according to this Motley Fool article the company has done something novel with its stock options program allowing options granted after the IPO to be traded on the open market once they vest. This protects employees from a stock price meltdown and should in theory lead to happier workers. The program is not for Google executives by the way so we can’t assume this is a way for the top brass to sell stock early on bad news.

Voice Communities Gain Traction

December 13, 2006

I’ve been talking about voice communities for a while and after reading this article about VoIP-enabled social networking site Speecho, it seems the trend is continuing. The Speecho.com website is different from other sites as it has a unique set up of a 36-room house, the "Speecho Mansion" with rooms each dedicated to a specific topic and group. The foreign language room, gives people the ability to speak in their native dialects, the library, for sharing research and homework with classmates, or the gym, for sports enthusiast, are just a few examples.   Already realizing the immediate benefits of VoIP, Elliot Kransow, one of the brainchildren of the site, commented in a statement, "I'm already receiving thank you messages from parents, who through Speecho, have found a way to drastically cut down on their kids' telephone bills."   Kransow also commented on the value of VoIP for social networking, "It may not be something one thinks about, but every person belongs to a speech community, a group of people who share the same language." I agree 100%.

That's Two from flight %$#@&) 32

December 12, 2006

Just Waiting

December 12, 2006

Fixing DVDs

December 12, 2006

Saw One Wilshire

December 12, 2006

Yahoo!: Turning Peanut Butter into More than Peanuts

December 11, 2006

If you haven’t heard, Yahoo! is restructuring. There is something called a peanut butter manifesto that has been circulating for months saying the company is spread too thin. As you may recall, recently Yahoo!

Voice Peering Forum Latest Update

December 11, 2006

So far the Voice Peering Forum here in LA has been fun. It has been so good that I was only slightly tempted to leave the conference and go down the street to the Los Angeles Convention Center where the LA Auto Show is breaking down. Perhaps they need someone to drive one of the Ferraris off the show floor and onto a truck I wonder. Did I mention it is literally a 10 minute walk from here?

Voice Peering Forum Photos

December 11, 2006

At the Voice Peering Forum

December 11, 2006

I am here at the Voice Peering Forum in LA. Things seem to be going well. I have met a bunch of old friends and a few new people. I worked on my presentation early this morning as I am still kind of on EST.

VoIP Ban Mulled in India

December 11, 2006

Borat on Branding and Positioning

December 9, 2006

We often get to see very smart engineers launch companies which design great products and services only to see these companies languish or fail. You see, engineers are terrible marketers. As a matter of disclosure I too am an engineer and some ways this perhaps uniquely qualifies me as a critic of my colleagues.   The problem is companies led by technical people generally look for immediate and infinitely measurable ROI when they spend marketing dollars so when it comes to positioning, branding and thought leadership they just don't understand how to gauge ROI. So instead they focus entire marketing budgets on events, pay per click and lead generation with no thought to what the leads they capture think of their company.

Marathons and Heart Attacks

December 9, 2006

Alcatel-Lucent

December 9, 2006

I like the new Alcatel-Lucent logo. It makes me think of a cross between an airline and an ecommerce company. I do really like the way the A and L come together as one. On a separate note the new company's credit rating was reduced to junk by Fitch ratings.

VoIP Subscribers at $2.6 Billion

December 8, 2006

VoIP subscribers grew 18 percent in third quarter to 8.2 million. VoIP subscribers have doubled from last year. VoIP revenues for the second quarter were up about two and a half times -- $732 million across the United States, compared with a year-ago level of $298 million.   Vonage remained the biggest provider with 1.95 million subscribers, followed again by Time Warner Inc.'s cable TV business at 1.64 million.

Pretexting OK by Investors

December 8, 2006

HP seems to have gotten through the pretexting scandal unscathed -- paying $14.5 million to settle a civil claim revolving around the issue. HP shares have actually gained around 9 percent since the probe was disclosed in a regulatory filing, but fell 28 cents to $39.86 Thursday on the New York Stock Exchange.   "It looks like they got off pretty easy, and that this is actually going to be a good thing for HP," said Roger Kay, who follows the company as president of market research firm Endpoint Technologies Associates. "It looks like they're in control of their destiny and have put at least some of this behind them."   The vast majority of the settlement -- $13.5 million -- will fund state and local investigations into privacy rights and intellectual property violations, according to the lawsuit and settlement filed simultaneously in Santa Clara County Superior Court.   Apparently HP has been extremely cooperative and this issue seems to be largely behind the company.   HP CEO Mark Hurd said in a statement that the company is "committed to ensuring that HP regains its standing as a global leader in corporate ethics and responsibility." The agreement did not include a finding of liability against HP.   From my perspective the low fine amount seems like a minimal deterrent against this sort of behavior in the future.

I am not Driving

December 8, 2006

Travel Travel Everywhere

December 8, 2006

Huawei Logs $11 Billion in Sales in 2006

December 7, 2006

In the first half of 2006, Huawei recorded contract sales of USD 5.2 billion, an increase of 29 per cent compared to the same period last year. The value of contract sales from international markets reached USD 3.4 billion, an increase of 36 per cent over the same period in 2005. The international market represented 65 per cent of total contract sales generated in the first half of this year.   Huawei sees its future in IMS and FMC and they believe their growth rate will continue. The company is proud to say they have been granted over 2,500 to date.

YouTube Relations as Political Barometer

December 7, 2006

I find recent YouTube news is a great way to see how countries look at technology and the internet. On the one hand a Japanese group feels YouTube must rein in copyright violations. The group goes on to say YouTube – now owned by Google – needs to have safeguards in place before videos are uploaded to the massive video database site.   At the opposite end of the spectrum, Iran, has decided to ban YouTube altogether. Yes, you can no longer access the site from Iran. What happens when you go to YouTube?

AT&T/BellSouth FCC Vote to Take Place

December 7, 2006

The AT&T/BellSouth merger has been deliberated by the FCC for quite some time. On October 13 of this year reports circulated about how the FCC vote was to be pushed back. It is now almost two months later and there may be an end to the deadlock.   As you may recall Commissioner Robert McDowell was not voting due to a conflict of interest. As you may recall Robert McDowell worked for COMPTEL an association who was publicly against the merger.

Road Warrior Must Have

December 6, 2006

Whoops

December 5, 2006

At the Bar in Canada

December 5, 2006

I am heading back from Canada now and haven’t seen my office in weeks. This may be the longest time I have been away. Amazingly we have hired at least 4 if not 5 people while I was away. I can't wait to connect with the new team members.

Yahoo! VoIP Peering

December 5, 2006

Optical Travel Mice; Roller Skates on Ice

December 4, 2006

The poor quality photo below is a great reason for my photo blogging credentials to be revoked! It's funny how sometimes technology used to solve a problem solves nothing but creates a larger problem. In this case my optical mice -- I have several I travel with that just don't work in hotels anymore. Hotels have become so pseudo trendy with desks which have glass tops or black matte finishes on them. Either way my optical mice don't work which begs the question, why did I switch in the first place?

Customs is Closed

December 4, 2006

Web 2.0 and Terror

December 3, 2006

The New York Times has a long article on how behind the tech curve US spy agencies are. They need a technology upgrade. Apparently they need spy software 2.0. I read the first page and then was forced to finish up an article for Customer Interaction Solutions Magazine.

Israel Technology

December 3, 2006

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