December 2006 Archives

International VoIP Growth

December 14, 2006 1:36 PM | 1 Comment
Is international VoIP growing or shrinking? On the one hand the market is twice the size of last year but on the other the growth rate has slowed for two quarters.
 
From my perspective there is a tremendous amount of international activity in VoIP now. Specifically there have been registrations at Internet Telephony Conference & Expo from the following countries just this week:
 
  • Peru
  • Germany
  • Haiti
  • Russian Federation
  • Brazil
  • Sri Lanka
  • Pakistan
  • Israel
  • Hong Kong
  • China (Peoples Republic)
  • Nicaragua
  • Columbia
  • Mexico
 
To date, 46 different nations are represented on the pre-registered attendee list. This is great news for the international VoIP market.

AT&T on VoIP

December 14, 2006 12:16 PM | 0 Comments
What is AT&T’s take on VoIP? Well nowadays they embrace it wholeheartedly. In fact they see VoIP as an integral part of their success going forward. They want to the be the enterprise VoIP service of choice. Did you know virtually all of AT&T’s employees use MPLS-enabled VoIP today? Neither did I.
 
The company has a white paper on VoIP I thought you would be interested in because as you know making informed decisions requires educating yourself. Part of the white paper is a table explaining how to deploy VoIP depending on your individual requirements such as a greenfield environment or new one.
 
Educating the market on communications and technology is what TMC does -- this is why we have been building the best whitepaper library in the business.
 
I suggest you read all the white papers that apply to your situation. There are some real gems in here.
 
If you haven’t been watching, the early-bird deadline for conferences at Internet Telephony Conference & Expo (register) is approaching --tomorrow actually -- and we are talking about a savings of up to $1,000. The show is in 40 days so be sure to make your travel arrangements now as hotel prices will skyrocket soon. For many people there company foots the bill so this isn’t important. To us however, we would rather have you save some of that hard earned cash and spend it with one of the exhibitors at the show. It is just TMC’s way of giving back to the community.
 
Speaking of giving back, the conference program (PDF) has a ton of amazing new content I hope to cover in future blogs. We are also giving away a Harley Davidson Roadster and Toyota FJ Cruiser. You must be present top win however so be sure to plan your travel accordingly. I wouldn’t want to call your name as a winner and have to keep pulling names because you decided to leave sunny Florida for something like a business meeting. Hey this is the age of IP communications... You should be using telepresence by now.wink
 

Verizon Shares Falling

December 14, 2006 9:44 AM | 0 Comments
Why are Verizon shares falling? Well it seems the massive costs of its FIOS initiative has investors wondering if the fiber to the home strategy makes the most sense or is AT&T’s cheaper plan to use copper in the last mile via its U-Verse initiative a better choice?.
 
A great concluding paragraph from a related article on TheStreet.com is worth sharing:
 
"People were OK with FiOS until they saw the cable companies were actually doing better, not worse," says one money manager with no Verizon positions. "Winning phone customers is always a lot easier for cable companies than winning TV customers is for phone companies."

My take on all this is AT&T is doing the right thing in the short term and Verizon is doing the right thing in the long run. What am I talking about? Well simply stated copper bandwidth can be increased and increased but to a point. Sooner or later consumers are going to demand gigabytes of bandwidth to play multiple 3-dimensional games and to watch 3-D movies and to take advantage of telepresence. The question is how far can we stretch copper technology? Certainly there are a slew of companies working on this problem but in the end fiber has virtually unlimited bandwidth and copper does not. At least not for now.
 
So the battle here is over making the right decision for the long haul and I believe Verizon is doing the right thing. Especially in light of the fact that they have to compete with cable companies who have coax. Wall Street may not get all of this and that is probably the reason the stock is getting punished. In addition Wall Street usually won’t focus on a few years down the road – just a few quarters ahead.
 
Still, making the right long-term choice as a public company may be as difficult as getting through the holiday season at TMC without getting tempted by the delicious daily gift baskets sitting in the kitchen. At least at TMC the problem erodes after Christmas – well really after Easter. Verizon will have to struggle much longer.

Google Bank

December 14, 2006 9:12 AM | 2 Comments
Is Google thinking of getting into the banking business? Well according to this Motley Fool article the company has done something novel with its stock options program allowing options granted after the IPO to be traded on the open market once they vest. This protects employees from a stock price meltdown and should in theory lead to happier workers. The program is not for Google executives by the way so we can’t assume this is a way for the top brass to sell stock early on bad news. Rick Munarriz makes the logical leap that this marketplace could become the underpinnings of Google Bank. He could be correct. The company currently wants to organize the world’s information, why not our money as well. I’m game. What’s the interest rate?

Voice Communities Gain Traction

December 13, 2006 9:59 AM | 0 Comments
I’ve been talking about voice communities for a while and after reading this article about VoIP-enabled social networking site Speecho, it seems the trend is continuing. The Speecho.com website is different from other sites as it has a unique set up of a 36-room house, the "Speecho Mansion" with rooms each dedicated to a specific topic and group. The foreign language room, gives people the ability to speak in their native dialects, the library, for sharing research and homework with classmates, or the gym, for sports enthusiast, are just a few examples.
 
Already realizing the immediate benefits of VoIP, Elliot Kransow, one of the brainchildren of the site, commented in a statement, "I'm already receiving thank you messages from parents, who through Speecho, have found a way to drastically cut down on their kids' telephone bills."
 
Kransow also commented on the value of VoIP for social networking, "It may not be something one thinks about, but every person belongs to a speech community, a group of people who share the same language." I agree 100%.

That's Two from flight %$#@&) 32

December 12, 2006 10:47 PM | 0 Comments

That's two bags in about an hour or so. Anyone at American Airlines aware of customer service? Hello?? Thankfully I have a blog and can vent. Other passengers are just cursing the airline. There are no airline representitives in sight.

Hopefuly this is the last entry on the matter.


Blogged via wireless handheld

Just Waiting

December 12, 2006 10:30 PM | 0 Comments

The new American Airlines terminal at JFK is roomy and all but so far we have waited over 35 minutes with no sign of luggage and no one to speak wth. Perhaps someone at the airline reads my blog and can help. Flight 32 from LA. Help.

Now there is technical problem. They just announced it. Isn't this a new airport?


Blogged via wireless handheld

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Fixing DVDs

December 12, 2006 3:49 PM | 0 Comments
Tom has gone through enough trouble getting his wedding video back from the land of the lost I thought I would share his escapades with you. I can't fathom how difficult it must have been for Tom to think he lost the video. I am also blown away at how much work he put into getting the data back. Now I know why he has been in such a bad mood latelywink
 
PS: Poor Tom has had some bad luck. It is unusual for a DVD to fail so quickly. I wonder what the problem was. Must have been Evan's toast.wink

Saw One Wilshire

December 12, 2006 3:14 PM | 0 Comments
I am atthe LA airport on my way back from the VPF meeting. I was at One Wilshire today the site of one of the most densely packed carrier hotels around. It was an amazing tour. Here is a photo of the building. I hope to get a chance to put some of my notes in writing soon.
If you haven’t heard, Yahoo! is restructuring. There is something called a peanut butter manifesto that has been circulating for months saying the company is spread too thin. As you may recall, recently Yahoo! was a big proponent of producing and distributing video content. In fact Media chief Lloyd Braun was hired to launch video content as part of Yahoo! services. This turned out to be a futile effort as evidenced by the fact that both COO Dan Rosenweig and Braun are now leaving the company.
 
The question worth asking what does this restructuring do for Yahoo!? The company has proven it is a defacto site for so many people who are looking for just about anything from weather to e-mail to stock quotes. It has become synonymous with the Internet. Is having more eyeballs than any other company now a bad thing? After all many people use Yahoo! News, Yahoo! Mail, etc. Would less traffic be better?
 
The problem for Yahoo! is generating faster revenue growth. Based on Google's success, search is being monetized much more effectively than virtually anything else on the Net. Obviously Google is in the driver seat when it comes to search.
 
Yahoo! and MSN continue to improve their search engines but it seems no one cares as Google continues to gain on both companies. Yahoo! will have to develop the best search engine -- or at least a much better engine -- to compete effectively in this most lucrative area of the ad market.
 
If they fail to do this they are still positioned well as they get more traffic than any other site. The site is viral and sticky. It is however pretty well accepted that Yahoo! needs to do better in the social networking space where MySpace and YouTube play.
 
But Yahoo! is still strong in this area as their financial forums and other community sites have a tremendous amount of user input. For example the company owns Flickr and del.icio.us. In the end the problem for Yahoo! is the current advertiser obsession with search-based advertising.
 
As long as this obsession continues, Yahoo! with an inferior search product is in trouble. The other problem is branding. Google is synonymous with search. Yahoo! is not. Yahoo! with the best search engine in the world could potentially have little impact on Google’s lead. This obviously contrasts with the statement above but Yahoo! really has to have the best search it can to compete going forward.
 
Of course this assumes Google’s search will stay as good and Google doesn’t lose focus. But with all the money coming in from search ads, I think Google knows better than to take their eye off the ball.
 
Another point worth making is the critical mass Google has reached with hundreds of thousands of advertisers online. As more searching is done via Google the ad network grows and there becomes less and less reason for advertisers to use alternate search-based services for advertising. Sure companies do use Yahoo! and MSN but by ignoring Google they lose out on much of the total searches taking place online.

In effect this monopoly position Google enjoys allows them to raise prices as their search terms are auctioned and prices go up as more advertisers jump onto the network. Google also determines how much their partners receive as a split in the advertising buy. As Google is in the driver seat most web publishers cannot negotiate their pricing and are happy to get whatever split Google gives them. In addition Google’s terms stipulate you cannot have a competitive ad serving service on your site
 
So Yahoo! is perfectly positioned as a massive portal of portals but the market at the moment has decided search is more important than run of site advertising. Yahoo! needs to find a way to attract a larger advertising community and to do that the common wisdom is they need to get more people using their search service. The problem is currently, most Yahoo users leave Yahoo! to do their searches on Google.
 
If the free market works correctly in the world of ecommerce then Google ads are more efficient than Yahoo! ads which is why the former is growing so quickly. Yahoo! has to hope search ads become less important or their search traffic gains momentum or perhaps the best situation is where Google ads continue to become so expensive that advertisers look to Yahoo! as an alternative.
 
It is obvious Google is in the driver seat and if Yahoo! really wants to boost revenue they need to focus on social networking and search to boost revenue while not abandoning their video initiatives. It remains to be seen how the company will be able to leverage this restructuring into new revenue that's more than peanuts.

Voice Peering Forum Latest Update

December 11, 2006 1:47 PM | 3 Comments
So far the Voice Peering Forum here in LA has been fun. It has been so good that I was only slightly tempted to leave the conference and go down the street to the Los Angeles Convention Center where the LA Auto Show is breaking down. Perhaps they need someone to drive one of the Ferraris off the show floor and onto a truck I wonder. Did I mention it is literally a 10 minute walk from here? Did I mention how dedicated I am to my profession? Perhaps part of the reason I need to stay in my seat is I am still working on a presentation I need to give in two hours. I go on at 12:30.
 
At the break a few minutes ago I had a chance at the break to speak with James Rafferty the Senior Product Manager at Cantata. He tells me the outlook for 2007 at Cantata is very strong. The gateway business looks especially good. He says there are new areas of growth for his company such as IP to IP transcoding. I have heard the same from a few other companies in the past year.
 
I mentioned the recent fax news from the company and asked him if he had any comments. This is a different division so I was surprised he addressed it. I am happy he did -- as you may recall Brooktrout -- now part of Cantata, invented the fax board and now boasts staggering market share.
 
James tells me that many companies are bringing IP fax into their enterprise along with voice -- kind of like a horse and buggy. He says there is a good fit between their gateways and fax. He'll be speaking today and we are likely to hear him talk about ENUM resolution between phone numbers and e-mail addresses.

Voice Peering Forum Photos

December 11, 2006 1:45 PM | 0 Comments

Here are shots from the event.

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At the Voice Peering Forum

December 11, 2006 11:59 AM | 0 Comments
I am here at the Voice Peering Forum in LA. Things seem to be going well. I have met a bunch of old friends and a few new people. I worked on my presentation early this morning as I am still kind of on EST. I am trying a new PowerPoint format devoid of fancy graphics. The goal is to have the audience focus on me and what I am saying, not the screen. Hopefully this will go as well as I like. There will be no bullets, just topics flying across the screen.
 
One of the reasons speakers use bullets on slides is that it reminds them what to say. What I have done is eliminate bullets --  which means I need to be able to roll through the whole presentation without the crutch of reminders.
 
This should be a no brainer f you know your material. The trouble is when you are on a stage sometimes your mouth and brain don’t communicate as effectively as they could. Call it presentation latency and jitter. There needs to be better presentation QoS.wink

VoIP Ban Mulled in India

December 11, 2006 9:42 AM | 2 Comments
I was just reading the VoIP Lowdown blog where I happened upon an entry discussing how India is losing tax revenue in telecom because of VoIP. They are considering banning it according to the entry. What is surprising, if this story is true -- is how short sighted it would be for India to ban voice over IP as the entire call center industry being offshored to India came about because of VoIP in the first place. One would imagine the benefits of having so many call centers in your country is more important to the economy than telephone revenue. Well if they ban it perhaps call centers will just find homes in other countries and leave India.
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