Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO

Communications and Technology Blog - Tehrani.com

| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

January 2007

You are browsing the archive for January 2007.

Latest Video Test

January 31, 2007

We had some upgrades on our blog server. This is just a brief video test. Hope this works.

Blogged via wireless handheld


click Play button above to play video




Toshiba Brian Metherell Interview

January 31, 2007

Toshiba is a company you think about in just about every area of tech. In fact I recently ditched my old laptop from another manufacturer for a Toshiba laptop and so far so good. When you think of this Japanese electronics giant you may not think about VoIP or even communications.   But Toshiba is in fact taking the communications space very seriously and in fact they have had business communications systems for a long while. Generally the company has kept a low profile on their communications products in the US but perhaps that will change going forward.
Posted in Call Center, Conferencing, Consumer Electronics, IP Communications, SIP, Technology, VoIP
Tagged: , , , : Related Tags: , , , , ,

GizmoCall

January 31, 2007

Michael Robertson over at Gizmo Project has some thoughts on how he expects the world to embrace free advertising supported content. His company SIPphone has launched a new service called GizmoCall.com allowing anyone to speak for free to virtually any phone for up to 5 minutes. If you register you can speak for 10 minutes. If you pay, you can speak longer.   The genius of GizmoCall is that it does not force you to download software – you just use Flash.
Posted in VoIP
Tagged: , , , , : Related Tags: , , , , ,
Comments

ITEXPO Photos and More

January 30, 2007

Here is Ari Zoldan from Launch 3 based in Garfield, NJ. His company is in the investment business - they invest in communications companies worldwide.   On this day he walked away with a great education as well as a new SUV. Wow – now that’s a show.   About 30 minutes later when I accidentally saw him on the road he seemed elated. I think the shock wore off and it turned to happiness.       Note to self.
Posted in Broadband, CRM, Call Center, Conferencing, Consumer Electronics, Google, IMS, IP Communications, IPTV, ITEXPO, Microsoft, Open Source, Personal, SIP, Science, Security, Skype, Speech Technologies, TMC Team, Technology, Video, VoIP, WiMAX, Wireless
Tagged: , , , : Related Tags: , , ,

New Digium CEO

January 30, 2007

Mark Spencer is a competitive weapon at Digium and is well-liked by many in the open source community. It was evident to anyone who knows Mark that he is spread thin as a coder, manager, chief strategy officer and company spokesman. As the company expands the smartest thing the company could do is divide Mark’s responsibilities allowing the company continue its rapid growth rate without having to count on Mark for everything.   I just read on Tom Keating’s blog (he heard it from Alec Saunders) that Mark will become Chairman and CTO and Danny J. Windham, President, Chief Operating Officer and director of ADTRAN will become the new CEO of Digium.   There is a synergistic relationship between ADTRAN and Digium which you can learn about on Tom’s blog. I believe this a great moved for the company and for the open source community as a whole.
Posted in Call Center, IP Communications, ITEXPO, Open Source, SIP, Speech Technologies, Technology, VoIP
Tagged: , , , , , , : Related Tags: , ,

Old New AT&T

January 30, 2007

Many people have told me about the Steven Colbert video about AT&T and thanks to Manuel Vexler of the IMS Forum who sent me the link, I have just seen it myself for the first time. It is pretty funny.
Posted in Broadband
Tagged: , , , , : Related Tags:

Google Shield Prevents Bombs

January 30, 2007

Google is now providing some relief to the many presidents and others who have been targets of Google bombs. Google bombs work when a number of people get together and decide to use link text as a weapon. I could link the word “miserable failure” to the biography page of a president for example. Search engines would then have a higher propensity to return the linked web page when people search on the term used as link text.   So for example miserable failure once returned search results to Jimmy Carter’s biography page on the White House website.   Over the past years many presidents were targets of these attacks and eventually Google decided to take action and prevent these bombs from being dropped.
Posted in Google
Tagged: , : Related Tags: , , , , ,

Even More Photos

January 29, 2007

Here are some more photos from this past week’s ITEXPO. I tell you the show was like one massive week-long adrenaline rush. It was just absolutely great to be part of this show. I am looking forward to the next show September 10-12, 2007 in Los Angeles. We have some amazing ideas for the next show that will hopefully blow you away.                                                                



Posted in IP Communications, ITEXPO, VoIP
Tagged: , , : Related Tags:

A Testimonial and Thanks

January 29, 2007

I received this e-mail testimonial today from Olle Westerberg, CEO of Ingate Systems AB and my first reaction was happiness, satisfaction and then pride followed by gratitude. I will explain each in order.
Happiness
: There is no better feeling in my opinion than delighting customers. I walked away from ITEXPO this past week with great pride knowing the attendees, conferees and exhibitors all thought this was the best IP communications event they have ever attended.
Posted in IP Communications, ITEXPO, SIP, VoIP
Tagged: , , , , , : Related Tags: , , , , ,

Better Conferencing

January 29, 2007

When Om Malik sent an e-mail about 27 different ways to improve conferencing I thought to myself there was no way that there are 27 discrete things you can do to have better conferences. I guess I was wrong. Great ideas included in this post include having an excuse ahead of time if you get caught not paying attention. This can happen if you are checking e-mail for example. Of course I wouldn’t know anything about this. Another important idea is to close with a  summary of action items. For the other 25, check the post for yourself.
Posted in Conferencing
Tagged: , , : Related Tags:
Comments

FCC, Martin and the Democrats

January 27, 2007

I thought this was an excellent article about the Democratically-controlled Congress and how they may clash with the FCC and especially Chairman Martin (read Martin’s past views on broadband competition). The article also touches on the relationship between Chairman Martin and Commissioner McDowell. The democrats could put a great deal on Chairman Martin as he is a Republican who is very close to the Bush administration.   What does this mean to IP communications? Well Martin is generally pro-ILEC and if anything has made life very difficult for cable companies and VoIP companies.
Posted in Broadband, IMS, IP Communications, IPTV, Technology, VoIP, WiMAX
Tagged: , , , : Related Tags: , , , , ,

Toyota FJ Cruiser Was Won

January 26, 2007

Guess who won the Toyota FJ Cruiser SUV? This lucky gentleman named Ari Zoldan from Launch 3 based in Garfield, NJ. His company is in the investment business - they invest in communications companies worldwide. The website is www.launch3.net.

I did not expect to see Ari on the road but there he was right next to me as I headed to the airport. What an amazing coincidence. It was a great show and if you missed it be sure to be at the next ITEXPO in Los Angeles, CA in September of this year. Hope to see you there.



Blogged via wireless handheld


click Play button above to play video




EarthLink/Vonage News

January 26, 2007

Take a look at this EarthLink news and it becomes apparent that Vonage can now offer triple play services consisting of voice, broadband and wireless. Utilizing municipal wireless limits the range of wireless service to certain regions but still this is better than no wireless service. This is good news to those who fear Vonage will be squeezed out by other service providers who can offer triple play services consisting of video and broadband or even quadruple play services including wireless.   This kind of agreement just shows you how fast things change and how Vonage has more growth potential than initially realized.
Posted in Broadband, IP Communications, Skype, Video, VoIP

Thanks From Rich Tehrani

January 26, 2007

Thanks so much for coming to ITEXPO this week. It has been an amazing show and we have you to thank for it all. The TMC team and I really appreciate you taking time from your busy schedules to be here.

Blogged via wireless handheld


click Play button above to play video




ITEXPO East Day 4: Harley Davidson, Toyota, Skype, IMS

January 26, 2007

I woke up at 3:30 am this morning after about 4.5 hours of sleep or so. I prefer to get more but it was tough to sleep with all that is going on this week in Ft. Lauderdale. I woke to memories of the previous few days which consisted of a packed exhibit hall and some of the most in-depth networking, deal making and buying I have seen in a long while.   The TMC team has really outdone themselves this week as they really put on a fantastic event.
Posted in IMS, IP Communications, ITEXPO, Skype, TMC Team, Video, VoIP
Tagged: , , , , : Related Tags: , , , , ,

ITEXPO Relaxation

January 25, 2007

The TMC team has worked really hard to pull off a super-successful show. Here are some of them relaxing before the last big day.



Blogged via wireless handheld





Wounded veterans call center

January 24, 2007

Here is some video from the purple heart booth I mentioned earlier.



Blogged via wireless handheld


click Play button above to play video




ITEXPO: Aculab Mike Donoghue Speaks

January 24, 2007

Here is a video and photo of day two from the the Internet Telephony conference in Ft. Lauderdale, FL. The show is going great so far. The sessions are packed. I am really looking forward to the exhibit hall this evening.


Blogged via wireless handheld


click Play button above to play video




ITEXPO Show News Ft. Lauderdale

January 24, 2007

Please refer to this show news page this week and thereafter to make sure don’t miss any important news from Internet Telephony Conference & Expo. To be honest I have been so busy preparing for this show the last few weeks, I have been behind on all the exciting developments taking place so far.   Still, trends I am seeing are acquisitions galore. Expect more of these. There is so much more but I have to get back to the keynotes. Bryan Martin is speaking and is doing a great job entertaining and educating the audience at the same time.
Posted in IP Communications, ITEXPO, VoIP
Tagged: , , : Related Tags:

ITEXPO Photos from Ft. Lauderdale

January 24, 2007

Here are some of the latest photos from the show. It is going very well so far as I mentioned and the event is a great way to start the 2007 year of IP communications. I walked through the exhibit hall earlier today and was really blown away at how impressive many of the booths were. The Dialogic booth was extremely impressive.
Posted in IP Communications, ITEXPO, VoIP
Tagged: , , , , : Related Tags: , ,

ITEXPO: VoIP Reseller Solutions Day

January 24, 2007

The second day of ITEXPO is off to a great start. I am in the Reseller Solutions Day room where the panel kicked off at 8:30 am. Here is a shot of the panelists and the audience. Surprisingly most of the room at this show consisted of telecom and not datacom VARs. It was about 70/30 in the direction of telecom VARs.   General themes of the sessions.
Posted in VoIP
Tagged: , , : Related Tags: ,

Todd Landry from Sphere ITEXPO Keynote

January 23, 2007

Todd is doing a great job keeping the packed crowd captivated. Focus areas of the talk are SOA and unified communications. In addition Todd had a great Star Trek spoof video which the audience appreciated.


Blogged via wireless handheld


click Play button above to play video




Marc Zionts Keynotes ITEXPO

January 23, 2007

Marc is doing a great job keeping the keynote audience captivated. Similar to what Keith spoke about earlier today Marc infers some applications will be very successful. We just don't know which ones.


Blogged via wireless handheld


click Play button above to play video




ITEXPO Shots From Ft. Lauderdale

January 23, 2007

Here are some photos from the show that are of better quality than my camera phone. The conference rooms are very packed and I have been in the press room for far too long. Time to put on the walking shoes and see what is happening upstairs. We are looking forward to a fantastic week.




Dirigo Telecommunications

January 23, 2007

Call centers are responsible for so much but often don’t get the credit they deserve. In the early 1990s it was the call center’s need for screen pops that pushed Novell and Microsoft into pushing the CTI market which for the first time allowed a phone system and a Intel-based server to communicate. These big operating system vendors essentially copied what Rockwell and IBM had done by connecting the former’s ACD to the latter’s mainframe.
Indeed the CTI market eventually spun off IP telephony applications which became today’s better-known VoIP applications.
Posted in Call Center, Conferencing, IP Communications, Technology, VoIP

SIP Trunking at ITEXPO

January 23, 2007

SIP trunking is hot here at the show as evidenced by yet another packed conference here in Ft. Lauderdale, FL.


Blogged via wireless handheld





TMC University at ITEXPO doing Well

January 23, 2007

Here is some video footage from the packed room at TMC University which is part of ITEXPO this week in Florida.


Blogged via wireless handheld


click Play button above to play video




SMB VoIP at ITEXPO

January 23, 2007

Here is an SMB VoIP session with a speaker from Covad.



Blogged via wireless handheld





WiFi Telephony at ITEXPO

January 23, 2007

Here is a great shot of the packed room today in with WiFi Telephony session. So far the show is going amazinglyy well. As I stand here I am learning a great deal about all of the different things that could eat up 802.11 capacity through interference . Microwave ovens, radar, etc.



Blogged via wireless handheld





Alcatel-Lucent Kicks off Internet Telephony Conference in Florida

January 23, 2007

ITEXPO Kicked off today in Ft. Lauderdale, FL with a keynote from Keith Chappell, Vice President at Alcatel-Lucent. His talk began discussing the concept of transforming services. “What do users want?” He asked.   To that he answered as follows.   Service Agility: The technical agility behind service environment allowing carrier business agility   Service Personalization: Think of ringtones or ringback tones   Service Blending: Services are not connected in a very robust way today according to Chappell. They become much more robust when you can connect them quickly and transparently.
Posted in IMS, IP Communications, IPTV, WiMAX, Wireless
Tagged: , , , : Related Tags: , , , , ,

VoIP Supply Affiliate Program

January 23, 2007

Good friend and fellow blogger Garrett Smith tells me his company VoIP Supply has a new affiliate program. It works like this: You bring their catalog to your website. How? You put contextual links and ads, etc. You then get paid between 3% and 10%. There are bonuses if you sign early and real time reporting, etc. It is similar to running Google ads on your site without the need for Google.
Posted in Google, VoIP
Tagged: , , : Related Tags:

Marc Robins and Jon Arnold Join Forces

January 23, 2007

Two esteemed consultants in the IP communications space are Marc Robins and Jon Arnold. The two have known each other for years and toyed with the idea of joining forces. It seems the time has come for this to become reality as the two have officially become a team and will collaborate to develop a joint website, electronic newsletters, etc.   My take? The duo is perfectly positioned to speak to many aspects of the market from the service provider space to the enterprise.
Posted in Broadband, IMS, IP Communications, IPTV, ITEXPO, Open Source, Technology, VoIP, WiMAX, Wireless
Tagged: , , , , , , : Related Tags: ,

Spirit DSP in 2007

January 23, 2007

Spirit DSP recently announced an enviable portfolio of customers for the 2007 year. They include Adobe, Agere, ARM, Atmel, Compal, Flextronics, Ericsson, HP, HTC, Interwise, Kyocera, LG, Marconi, MediaRing, Microsoft, National Semiconductor, NEC, Nortel Networks, Oracle, Paltalk, Panasonic, Philips Semiconductor, Plustek, Polycom, Quanta, Radvision, Samsung, Siemens, Texas Instruments, Toshiba and Trinity Convergence.   The company provides embedded voice, video and conferencing engines typically taking advantage of VoIP/IP communications. I thought the roster of clients interesting as it is a cross section of communications and computing companies.
Posted in Conferencing, Consumer Electronics, Google, IP Communications, Microsoft, Technology, Video, VoIP
Tagged: , , , , , : Related Tags: , , , , ,

ITEXPO: Assorted Shots Before we Open

January 22, 2007

Enjoy some shots from ITEXPO in Florida. Yes you could win this bike or SUV but not the Cruise ship.




Blogged via wireless handheld





Tagged: , , : Related Tags:

Clouds over Georgia

January 22, 2007

As you may recall from earlier blogs seat 10A has no seat in front of it and thus no place for a laptop. The flight attendant took the computer case and sglhuttled it to row 14. So instead I am reading everything in sight. I decided to take a look outside and I think we may be in Georgia.

Vonage V-Access

January 22, 2007

I am on my way to Ft. Lauderdale on the dreaded AA seat 10A. I hope to see you at the show soon. It seems Vonage has announced a new service allowing callers to access Vonage customers for free by calling locally supplied Vonage numbers. It is called Vonage V-Access. While this may not be the most innovative service ever it does make Vonage that much more sticky. It also combats the competitors who have larger calling networks. Smart move.

I am looking forward to discussing this new initiative with Vonage's Mike Tribolet this week after his keynote at ITEXPO.



Blogged via wireless handheld





2007 a Banner IP Communications Year

January 21, 2007

It is still not too late to decide to come down to ITEXPO this week in Ft. Lauderdale, Florida. I have been getting e-mails by the dozen from colleagues and others who are still getting very low airfares to the Miami or Ft. Lauderdale airports.   With the weather getting cold all over the country I can’t wait to be sitting in sunny Florida. Of course it isn’t like I will be getting a chance to do much sitting as I am booked with appointments all week.   What excites me most about the show is seeing what is new for 2007. I hear from virtually every company in IP communications that 2007 will be a record year.
Posted in IMS, IP Communications, ITEXPO, VoIP, Wireless
Tagged: , , , : Related Tags: , , ,

MSNDirect Problems

January 19, 2007

As some of you may know, I have a watch that syncs my calendar and receives news via the Microsoft Spot network. I had a problem with the watch and sent it back and I eventually received a new one. The only problem is the MSNDirect website seems to be down. Well it is up but you can’t login.   When I call the support line at 1-866-658-7032 I get disconnected. If anyone else is experiencing such problems, please leave a response. Thanks!   And I thought Steve Ballmer liked my question.
Posted in Consumer Electronics
Tagged: , , : Related Tags:

T.J. Maxx Data Breach

January 18, 2007

I try not to write about every data breach but since there is a T.J. Maxx within walking distance to TMC I thought it might be worth pointing out the company had a security breach and customer data seems to have been stolen. This seems to include debit and credit card information. Here is more on the story and the phone number for more information is 866-484-6978 in the United States, 866-903-1408 in Canada and 0800-77-90-15 in the U.K. and Ireland.
Posted in CRM
Tagged: , , , : Related Tags:

Heading back from NYC

January 17, 2007

I am on the train again heading home. I had to take a local train which adds about 20 minutes. I have been having some email to blog technical snafus so this post is part FYI and part blog test. Have a great day and I hope to see you all next week at ITEXPO in Florida.


Blogged via wireless handheld





Rockafeller Center View

January 17, 2007

This was definitely worth sharing.


blogged via wireless handheld

Microsoft and Nortel Stop the Messaging Madness

January 17, 2007

The average employee gets more than 50 messages every day on up to seven devices and today Microsoft and Nortel came together under the banner of the Innovative Communications Alliance to announce to the world that new software will help us manage the deluge of messages across devices, media modes and technologies. According to the companies the goal is to use a single identity across phones, PCs and other devices.   The announcement took place with an energetic Steve Ballmer the CEO of Microsoft and Mike Zafirovsky CEO of Nortel. After an hour spent waiting in line and going through rigorous security, customers, analysts and the press were ushered into studio 8H in New York's Rockefeller Plaza. While waiting, the energetic crowd was treated to breakfast accompanied by a range of new wave classics from Depeche Mode to the Smiths.   Steve Ballmer explained that Microsoft and Nortel have both been in the communications business.
Posted in Broadband, Call Center, Conferencing, Google, IP Communications, ITEXPO, JITC, Microsoft, Open Source, SIP, Speech Technologies, TMC Video, Technology, Video, VoIP, Wireless
Tagged: , , , , , : Related Tags: , , , , ,

Steve Ballmer and Mike Zafirovski

January 17, 2007

The conference has begun.



blogged via wireless handheld

Comments

Nortel Microsoft Innovative Communications Alliance

January 17, 2007

About to start. Here is a shot of Rockefeller Center Studio A8.



blogged via wireless handheld

Nortel Microsoft

January 17, 2007

Here is a shot of the journalists and analysts waiting to see what the big news will be. We start any minute now.



blogged via wireless handheld

Innovative Communications Alliance

January 17, 2007

I am in New York today with Greg Galitzine on my way to the Innovative Communications Alliance meeting which is the new (since this past summer anyway) initiative between Microsoft and Nortel. I haven’t covered this topic too extensively and I am interested to see what the duo from Redmond and Canada can and will do for unified communications in the enterprise and beyond.   Moreover I am interested to learn how this alliance might either include or exclude other communications vendors. Questions floating around my head?
Posted in Broadband, CRM, Call Center, Conferencing, IP Communications, ITEXPO, Microsoft, Security, Speech Technologies, Technology, VoIP, Wireless
Tagged: , , , , , : Related Tags: , , , , ,

Innovtive Communications Alliance

January 17, 2007

Greg Galitzine and I are on the way to Manhattan to see what Nortel and Microsoft are up to with their Innovative Communications Alliance. More to come.



blogged via wireless handheld

Early AT&T IPTV Complaints

January 16, 2007

A local paper here in Connecticut is critical of AT&T IPTV because the service is expensive and does not allow individual channels to be purchased. The author suggests the FCC or state step in to force the company to offer individual channels.
Posted in IPTV
Tagged: , , , , : Related Tags: , , , , ,
Comments

Microsoft’s Latest Google Attack

January 16, 2007

Microsoft is putting its billions where its mouth it. It wants to be a serious competitor to Google and it realizes advertising is the best way to get people to try its new Live search service. On the Fox News site they have purchased oodles of contextual keywords in at least the science area. When you hover over the keywords, ads come up allowing you to search on Windows Live at www.live.com.
Posted in Microsoft, Technology
Tagged: , , , : Related Tags: , , , , ,

Open Letter to TMC Team

January 16, 2007

Open Letter to TMC Team,   We had a pizza/cookies lunch today and so many people ate at their desks we couldn’t really talk much.   The point of these lunches is to celebrate anniversaries and birthdays.   We used to have cakes for every birthday in the nineties but so many people complained they were gaining weight we stopped the practice.   Of course Bagel Friday seems to be a happy compromise as it happens only weekly and the bagels aren’t as bad for you as cake.
Posted in TMC Team
Tagged: , , : Related Tags: , ,
Comments

ID Needed for ITEXPO

January 16, 2007

Please make sure to bring a valid ID – passport, driver’s license, etc to ITEXPO next week. The expo takes place at the port. Yes that is where the convention center is. Homeland Security requires valid identification to get into the convention center.
Posted in Broadband, Call Center, IMS, IP Communications, IPTV, ITEXPO, SIP, Technology, VoIP
Tagged: , , , , , : Related Tags: , , , ,

Communications in 2007

January 16, 2007

Any look at the future of any industry would not be complete without analysis of recent events. In the case of communications, 2006 seems like the transitional year of all time for a number of reasons. Next week, Jan 23-26 marks this year’s first continental US communications trade show, Internet Telephony Conference & Expo in Ft. Lauderdale, Fl. This article is intended to set up the debates and discussions that will take place during this event.   Money   There is more money floating around in this and every other market than at any time during recent memory. As long as the money keeps flowing, the transformation and consolidation of the communications industry will continue to take place.
Posted in Broadband, IMS, IP Communications, IPTV, ITEXPO, SIP, Skype, Technology, Video, VoIP, WiMAX, Wireless
Tagged: , , , , , , , , , , , : Related Tags: , , , , ,

Time Inc Layoffs

January 15, 2007

I saw this New York Times (registration required) article today about Time Inc. the publishing division of Time Warner cutting 150 people – half in editorial jobs. The cuts are surprising as they include editorial talent. This could be considered a very bad sign but in reality the editors have to go because the company is streamlining how it reports on news.   Instead of having several correspondents send files to a writer in New York and then having a fact-checking department, the stories will be researched, written and fact checked by one person.   Larry Hackett, managing editor of People, said the new reporting model would not preclude putting several correspondents on one piece when the news warrants it.   Why is this an interesting development? Because this is what many websites and bloggers do today.
Posted in Technology
Tagged: , , , , , , : Related Tags: , , , ,
Comments

USF Benefits Who?

January 15, 2007

The San Jose Mercury News has an in-depth article on the Universal Service Fund with a slant on California and their particular funds. The article hints at abuse and discusses exactly who benefits from the fund. The biggest beneficiary is AT&T by the way and this is not surprising as it is the largest phone company. "This program isn't a windfall to us," said Diamond.
Posted in IP Communications, Technology, VoIP, Wireless
Tagged: , , , , : Related Tags: , , , , ,

Network Security and Home Based Agents

January 13, 2007

I am at a good friend's house today and they have a problem with their laptop. My friend is a lawyer and while we debate the merits of the Cisco vs. Apple iPhone case I am also helping fix their new Dell laptop which seems to have frequent memory dumps. I am installing antispyware tools and for some reason Microsoft Defender won't download at all.
Posted in Call Center, Consumer Electronics, Security, VoIP
Tagged: , , , , , : Related Tags: , , , , ,

Cisco Lost the iPhone Trademark

January 13, 2007

So it seems Cisco did not keep the trademark for the iPhone name. Why? No use. If you don’t produce a product with the named trademark you lose it. Makes sense right?
Posted in Consumer Electronics, IP Communications, VoIP
Tagged: , , , , , , : Related Tags: , , , , ,
Comments

ITU Complements FCC

January 13, 2007

I thought it was interesting to read the director-general of the International Telecommunication Union, Hamadoun Toure said the agency would be just one of many organizations involved in shaping the Internet's development.
"It is not my intention to take over the governance of the Internet," Toure told reporters in Geneva at his first press conference. "There is no one single issue that can be dealt with by one organization alone."   He said the ITU would work with other agencies such as the quasi-independent Internet Corporation for Assigned Names and Numbers, or ICANN, which manages the day-to-day flow of data across the Internet from its Marina del Rey, Calif., headquarters and oversees key rules that govern how computers communicate.   He further praised the U.S. Federal Communications Commission as a model regulatory body, saying the FCC was "one of our very dynamic members ... with a very positive attitude" toward solving technical issues.   I was pretty impressed to hear a member of the ITU/UN backing the FCC with such a nice complement.
Posted in Broadband
Tagged: , , , , : Related Tags:

Musings: Apple, AT&T, Zultys, M&Ms, Ubiquity, Avaya

January 12, 2007

While the world is going iPhone lawsuit crazy (posts from Andy, Jeff and Aswath) there is a bit of news that seems to be under the radar but crucial. What is it you ask? It is that eBay/PayPal will start distributing key fobs with random security codes. The goal will be to increase security.
Posted in CRM, Consumer Electronics, IP Communications, IPTV, Musings, Technology, VoIP, Wireless
Tagged: , , , , , , : Related Tags: , , , , ,

Purple Heart Alpha 911 Keynote

January 12, 2007

I just finished up my keynote presentation for the Alpha 911 class of the Purple Heart Foundation and got a chance to thank the disable veterans of this country for all they have done to keep America safe and Secure. I felt very humbled by the opportunity to speak to such a distinguished group of people.   I spoke a bit about the how the call center market has evolved over the years and how TMC launched the first magazine in the world about call centers in 1982. I also mentioned how TMC launched the first publication on VoIP in 1997.   I explained how these veterans are on the front lines of customer contact and in today’s day and age the call center agent is many times the only person you can speak with at a company.   I mentioned how these people will grease the wheels of international commerce for years to come.   Ken told me some of the family members of people who lost their lives on 9/11 at the Pentagon were on the web conference. Also in attendance was the Deputy Chairman of the Joint Chiefs of Staff.
Posted in Call Center, IP Communications, VoIP
Tagged: , , , , , : Related Tags: , , , , ,

iPhone Vs. iPhone: Cisco Vs. Apple

January 11, 2007

Tom has done a great job on this article and he is right on here – on many fronts. This is a must read if you are interested the iPhone vs. iPhone case. He cites trademarks and the shell company called Ocean Telecom Services which Tom figures must be an Apple shell company.   This morning Bloomberg was discussing that this company is an Apple shell company by the way.   This part of Tom’s argument shows tremendous insight:  
The most compelling or likely attack on Cisco's trademark is on "a family of marks".
Posted in Consumer Electronics
Tagged: , , , , , , : Related Tags: , , , , ,

Tech Musings: Apple, Cisco, Blackberry

January 11, 2007

I am musing a bit later into the day and as I was pressed for time – At this hour it is completely plausible that I may not even muse effectively. If you find today’s musings substandard, please come back tomorrow where the musing will start all over again. This is of course unless I get another case of muser’s block.   Yes, writers block can be very real. Sometimes people (writers, bloggers, etc) miss deadlines or just make mistakes such as forgetting to muse before noon.
Posted in Musings, Technology, Wireless
Tagged: , , , , : Related Tags: , , , , ,

First ITEXPO East ’07 News

January 11, 2007

It look likes 2007 is in full swing with the first announcements coming from Internet Telephony Conference & Expo already. Aculab will be demonstrating their new HMP software allowing developers to take advantage of IVR, fax, conferencing and other functions of any computer from a laptop to a blade server. Now you probably don’t want to run 10,000 ports on a laptop but with today’s systems – like this ice-cooled unit from Dell, who knows what the port limits are for today’s computers?   If you want more info come to the show the week after next. I hope to see you there.
Posted in Broadband, Call Center, Conferencing, IP Communications, ITEXPO, SIP, Speech Technologies, Technology, Video, VoIP, Wireless
Tagged: , , , , , : Related Tags:

A Banner Blogger Day

January 11, 2007

It is good to be a blogger today with the news that for the first time in a federal court, two of the press seats will be reserved for bloggers. After two years of negotiations with judicial officials across the country, the Media Bloggers Association, a nonpartisan group with about 1,000 members working to extend the powers of the press to bloggers, has won credentials to rotate among members at the trial of I. Lewis "Scooter" Libby.   Part of this Washington Post article is a bit disturbing but accurate and follows below:  
"Blogs are first and foremost a conversation, people talking," said Jeff Jarvis, a journalist-turned-blogger who created a forum called BuzzMachine. Blogs, he said, have a "different biorhythm" where postings that are initially inaccurate or unfair are corrected online through readers comments and updated blog entries. "This is a world," he said, "where you publish first and edit later."
In reality people are looking for their news to be faster and faster. Sometimes they don’t mind inaccuracies if they get the news first and it gets corrected by the community.   While the concept of blogging material that could be potentially incorrect disturbs many, the world is changing.   In the end, the consumer dictates what they want and they have spoken.   This past weekend I was at a birthday party and one of my relatives was thanking another relative because he hooked her on the Perez Hilton blog.
Posted in Technology
Tagged: , , , , : Related Tags: , , , , ,
Comments

800Free411

January 11, 2007

This morning I needed a phone number while driving to work. I despise paying whatever the cost is to get a phone number from information. Perhaps this is because the same information is freely available on the web. I was going to just look up the number on the phone’s browser at a traffic light but I remembered someone recently told me about 800-Free411.   I think I may have heard this at the last ITEXPO in San Diego but I am not 100% sure.
Posted in IP Communications, Speech Technologies, VoIP
Tagged: , , , : Related Tags: , , , ,
Comments

Is the Microsoft Zune Toast?

January 10, 2007

It is very tough to disagree with this honest assessment of the competitive landscape between the new Apple iPhone and the Microsoft Zune. In the real world the Zune is now probably toast. Why? Well the new Apple iPhone does everything the Zune does and better. It doesn’t do the file sharing yet but it has the potential to duplicate Microsoft’s efforts.
Posted in Consumer Electronics
Tagged: , , , , , : Related Tags: , , , , ,
Comments

Tech Musings: CES, Dell, Microsoft, YouTube

January 10, 2007

The world has gone gadget crazy this week and the media seems to be focused exclusively on MP3 players, video games and phones. But our obsession with toys is flooding the media with news that is taking the place of perhaps other more newsworthy items like troop surges in Iraq and CEO severance packages gone wild. Now I have nothing against CEOs – some of my best friends and indeed family members occupy this lofty position. But one wonders if getting a severance package of $210 million dollars for six years of lackluster performance makes sense in any universe.
Posted in Consumer Electronics, Video, Wireless
Tagged: , , , , , : Related Tags: , , , , ,

CES: Whoops I Forgot

January 9, 2007

OK this story probably has you thinking what was forgotten at CES. Did Apple forget to deliver a new iPod that is so small, Steve Jobs also used it onstage as a toothpick? Did Bill Gates forget to mention his new Windows everywhere campaign was renamed at the last second from reboot everywhere?   But of course I am kidding – only slightly of course. More plausible items I forgot to mention about CES this year are Apple’s new bluetooth headset that looks like a diamond stud or the new SlingBox contact lenses letting you beam your favorite TV shows directly to your eyeballs.
Posted in Consumer Electronics
Tagged: , : Related Tags: , , ,

Sununu on FCC Flag Raising

January 9, 2007

Occasionally you see politicians slap the wrists of the FCC in public. Today is one of those occasions as U.S. Sen. John Sununu (R-N.H.) pledged Monday to introduce legislation to prohibit the Federal Communications Commission (FCC) from imposing either broadcast or audio flags on electronics makers.
Major content providers, such as Hollywood studios and music publishers, heavily endorse the technology as a way to prevent consumers from making unauthorized copies of digital movies and music. Flags are embedded code in broadcast or audio streams that block further retransmission.

"Whether well-intentioned or not, the FCC has no business interfering in private industry to satisfy select special interests or to impose its own views," Sununu said in a statement.


Posted in Video
Tagged: , , : Related Tags: ,

Apple Phone and TV

January 9, 2007

By now you may have heard of the Apple announcements regarding their new TV and iPhone. The news is everywhere from places like Greg’s blog, to all of the stories below:   Apple CEO "Steve Jobs" unveils long-awaited phone - TV set-top box Apple: Thumbs Up to "iPhone" Jobs Unveils Long-Awaited Phone, TV Box Apple CEO Steve Jobs unveils long-awaited cell phone, Apple TV Apple Computer CEO Jobs unveils long-awaited phone, Apple TV CEO Jobs unveils long-awaited Apple TV Apple Computer CEO Jobs unveils along-awaited Apple TV   This one is from CNN   This could be very big news for the mobile phone industry and the worst case scenario would be Microsoft, Nokia, Motorola, Samsung, RIM and others take a massive beating. In my estimation this phone better be one amazing device to do all that Jobs says it will do. But I do have supreme confidence in Apple and in addition I see how the user interfaces on most mobile devices can be improved greatly.   Apple TV is yet another idea that makes great sense and if done right will eliminate competition from anyone else such as SlingBox or TiVo. Why?
Posted in Video, VoIP, Wireless
Tagged: , , , , , : Related Tags: , , , , ,

Business Continuity and VoIP

January 9, 2007

This past year’s mild hurricane season is something many in the Florida, Mississippi and Louisiana are certainly very happy about. But if you are a business in any area of the world, now is not the time to let your guard down.   In today’s day and age, technology has advanced to such a degree that IP communications can minimize the impact of natural disasters on businesses.   In October 2005, ITEXPO held a press conference with the Disaster Planning Communications Forum (DPCF). TMC continues to work with associations and companies to ensure attendees at ITEXPO becomes a major location where attendees can be educated on disaster planning and business continuity.   It should be noted regardless of your company size, disaster planning is something you should be aware of and implement.
Posted in IP Communications, ITEXPO, VoIP
Tagged: , , : Related Tags: , , , , ,

Catching up with Jon Arnold

January 9, 2007

I am looking forward to connecting with Jon in a few weeks at ITEXPO. He is certainly plugged into the IP communications market and always offers interesting perspective. In case you want to catch up with him, here is his schedule for the next few weeks.
Posted in IP Communications
Tagged: : Related Tags:

The Days Musings

January 9, 2007

Here is a smattering of news and views of recent events:   Great news – We may have found and killed life on mars. How does one analyze such news? This could be one of the biggest discoveries of our lifetimes and – we accidentally kill it? Ok let’s just hope we don’t get extraterrestrial visitors to our planet who don’t realize humans are life forms.   Yahoo!
Posted in Broadband, Google, IP Communications, Science, Technology, Video, VoIP, Wireless
Tagged: , , , , , , , , , , : Related Tags: , , , , ,

ATS new cordless VoIP phone

January 8, 2007

A new ATS phone was announced at CES that works with the Lingo VoIP service.





Florida is on Sale for ITEXPO!

January 8, 2007

  It is not too late to book your flights to ITEXPO   I just went to Expedia and checked the airfares for the upcoming Internet Telephony Conference & Expo coming up in a few weeks. Boy was I surprised. I have never seen such low fares just two weeks from any show. And this is with no Saturday night stay requirement.
Posted in Broadband, CRM, Call Center, Conferencing, IMS, IP Communications, ITEXPO, JITC, SIP, Security, Skype, Speech Technologies, Technology, Video, VoIP, WiMAX, Wireless
Tagged: , , , , , : Related Tags: , , , , ,

Who is CRM Player Infor?

January 8, 2007

I didn’t think it was possible to have a 2 billion dollar company in the software market that I didn’t know about but Infor is such a company focusing on enterprise applications such as CRM and more. The company competes with the likes of SAP and Oracle and has grown revenue by 300% in the past year. Infor has had a string of acquisitions as of late and the result is a company with 70,000 application customers. I decided it would make sense to have an interview with the company’s Global Director, CRM Product Marketing Patric Timmermans so we could all get a better Idea about who the company is and where they are going.   1) Before we discuss CRM, who is Infor and what are you doing different in the market? Infor recognizes there has been a large gap in the enterprise software market.
Posted in CRM, Call Center
Tagged: , : Related Tags: , , , , ,

PhoneHog

January 8, 2007

I found out about PhoneHog today and I get the feeling I am way behind the curve on this one. Why you ask? Well there are already 3 million members (site provided data) of this service who get free ad supported calling. Surprisingly there are few articles on the internet discussing this site. There is more and more talk of service providers getting into the ad market and I even touched on this topic last week. With this in mind PhoneHog.com deserves closer inspection to see how they are doing and to see how well an ad supported call model works. I have an e-mail into company founder Phil Nadel and am awaiting his response.
Posted in VoIP
Tagged: , : Related Tags:
Comments

Solace Systems

January 7, 2007

Yet another Terry Matthews company I recently visited is Solace Systems who provides products for service providers and large enterprise customers. The company is in the value-added services routing system business and in case you are wondering what this means it is simply adding intelligence to service provider networks so that application services can be provisioned and managed just like today’s network services. The goal is to allow service providers to get into the business of supplying a number of advanced services and not just dumb pipes.   So if you are looking for a more lucid explanation imagine the logic in an IBM Websphere or BEA WebLogic application being provided by you, the service provider.   The obvious question is whether the enterprise of today is ready to outsource application layer routing. Solace Systems executives tell me the service provider has followed the enterprise down the road to providing IP networks and then the path of providing VPN services.
Posted in IP Communications
Tagged: , , , , : Related Tags: , , , , ,
Comments

Mitel

January 7, 2007

By now it is no secret I spent some time in Canada recently and met with a number of companies in the Terry Matthews family. One of these companies is Mitel and over the decades this company has proven to be far ahead of the technology curve. They haven’t been the marketing leader mind you but they always focused on technology and innovation and this allowed them to do well throughout a telecom market having its share of ups and downs.   In the early 1990s I remember Mitel at shows like ICA and TCA in places like San Diego, California exhibiting converged solutions integrating the PC and the phone system. Mitel has always been innovating.
Posted in Call Center, Conferencing, IP Communications, Technology, Video, VoIP
Tagged: , , : Related Tags: , , , , ,

Diamonds are For... the Web

January 7, 2007

If you are interested in how a dotcom company made it through the bubble and emerged as a leading diamond retailer -- one of the top three in fact, check out When Buying a Diamond Starts With a Mouse by Gary Rivlin of the New York Times. The story focuses on Blue Nile and the online diamond behemoth says nearly every day, the company sells a ring costing $20,000 to $40,000. Last month alone, more than a dozen people bought diamonds that were so expensive — $50,000 or more — that Blue Nile delivered them in armored trucks with armed guards. The article didn’t mention Amazon.com who is also looking at becoming a major force in the jewelry business.
Posted in CRM, Technology
Tagged: , , , : Related Tags: , , , , ,
Comments

Sony VAIO Micro PC VGN-UX280P

January 6, 2007

Even though it is a beautiful day I ended up in the Westchester Mall where I got to see a demo of Verizon FiOS but there was no IPTV because Verizon has no TV franchise here in Westchester. They expect to have TV in the spring and according to the salespeople here it is good news because many customers are waiting for the TV to come before they make the switch.

Next up was Brookstone where I saw a new stereo system (I didn't catch the name) that has iPod compatibility, the ability to play MP3 CDs and a variety of memory card options. You could put an SD card in the stereo for example.

Temperature Record

January 6, 2007

WOW! This is probably thw warmest day in January I can remember. Connecticut has become the new LA without all the smog and earthquakes. To think today was the day I was supposed to get snow tires. I wonder if we sill see any flakes at all this year. I would imagine we will see at least one 3 foot snow storm followed by such warmth that the melting snow causes floods. But enough of that, I am no weatherman and I have enough else to do like enjoying the day.



blogged via wireless handheld

VoIP Changes the Lives of Disabled Veterans

January 5, 2007

Many people know how VoIP has changed lives and how it has allowed communications to take place among people who previously could not afford to communicate. Voice over IP is obviously disruptive but at the same time it has changed the world in many ways. We know about cost savings and how service provider business models have evolved over the years but we have not seen enough media attention on how VoIP is changing lives by enabling people who could not previously be employed to finally get jobs.   There are hundreds of thousands of disabled veterans in the world and in these distinguished American citizens are often unable to contribute to the workforce because they aren’t able to commute to a job.   In May of last year I wrote about how call centers are changing lives and specifically about the excellent work Ken Smith is doing as Program Manager at the Military Order of the Purple Heart (MOPH).   Here is a refresher from the above article:   In November of 2005, the Military Order of the Purple Heart Service Foundation or MOPHSF started its first class of 15 disabled, combat wounded veterans in an online call center training program called Veterans Business Training Center or VBTC.

This training was 15-weeks, 600-hours long and focused on the Five9 dialing platform. As it turns out, Five9 gave this agency very favorable rates for their service and they should be commended for doing so.

The foundation allowed the trainees to use this platform to call prospect donors on behalf of the foundation to solicit contributions in the state of Virginia.



Posted in Broadband, Call Center, IP Communications, ITEXPO, SIP, Technology, VoIP
Tagged: , , , , , , : Related Tags: , , , , ,
Comments

Mobile Carriers Cash in

January 5, 2007

Service providers are looking for more revenue sources as voice becomes less and less of a cash cow. Ringtones, games and video programming are obvious areas of growth but search may not be something you think of as a mobile killer application.   In reality search can and will be a killer application for mobile users. In many parts of the world the mobile device is the primary form of internet access for individuals. In addition there is just a such a vast opportunity to connect buyers and sellers when people travel.   Finally the ability to combine information from mobile providers with the customer needs and vast information archives of a search company will lead to many more sales for all involved.
Posted in Google, IMS, Wireless
Tagged: , , , , : Related Tags: , , , , ,

Channels

January 4, 2007

One of the fastest growing areas of TMCnet is the channels program which are micro-communities of interest. These channels focus on so many topics I can’t list them all but a few of the more recent ones are here for your perusal. The span virtually every area of communications and they are to me the future of the internet. Why?
Posted in Broadband, CRM, Call Center, Conferencing, Consumer Electronics, Google, IMS, IP Communications, IPTV, ITEXPO, JITC, Open Source, Personal, Rates Technology, SIP, Science, Security, Skype, Speech Technologies, TMC Video, Technology, Video, VoIP, WiMAX, Wireless
Tagged: , , , , : Related Tags: , , , ,
Comments

Smith on TMCnet

January 4, 2007

Smith on VoIP was extremely complimentary calling TMCnet the King of all VoIP Sites. Thank you Garrett. He wrote a blog entry discussing the TMCnet redesign I mentioned yesterday. Generally the comments about the new look have been good.
Posted in VoIP
Tagged: , , , , : Related Tags: , , , ,

Call Recording

January 3, 2007

I recently noticed the new VoIP call recording channel on TMCnet and thought it was worth checking out as VoIP call recording is becoming a fast growing area? Why? Well call centers need to record as many calls as feasible to protect themselves and also to ensure they comply with myriad regulations.   In addition – and speaking of myriad regulations – Sox regulations are quite onerous and public and private companies need to consider recording all calls to comply with various state and federal laws.   This channel will be a good resource for call recording in the world of IP communications and as I perused it just now I learned In-Stat says 7.9% of US households use a VoIP service. Pretty amazing.
Posted in Call Center, IP Communications, Speech Technologies, Technology, VoIP
Tagged: , , : Related Tags: , ,

Natural Convergence

January 3, 2007

About ten years ago I was waiting to be seated at a restaurant when a man came to the area in which I was waiting and started to open the vending machines. He had a few empty sacks with him and after about five minutes had filled the sacks with money. It was at this point I realized the value of making small amounts of money in massive volume. I figured if it can be done with gumballs you can do it with anything.   After a recent meeting with David Cork the CEO at Natural Convergence I think telecom holds another vending machine opportunity service providers are wise to pay attention to.
Posted in IP Communications, SIP, VoIP
Tagged: , , , , , : Related Tags: , , , , ,

Prediction: $100 Laptop to Create Billionaire

January 3, 2007

I have had many requests for a set of IP communications predictions and I have a bunch floating through my mind. But still, I don’t think I am prepared to put them in writing. I may or may not at some point soon. But I do want to make a tech prediction. Within the next 10-15 years we will see the rise of multiple kids going from starving youngsters to successful millionaires/billionaires. They will owe much of their success to the $100 laptop.   Recent related CNN Story AP Story AP: Low-Cost Laptop Could Transform Learning
Posted in Technology
Tagged: : Related Tags:

TMCnet Redesign

January 3, 2007

Today is a pretty big day for me personally. As you know, TMCnet is the world’s leading site for communications and technology information, community building, etc. In fact this past December 2006 saw our traffic reach just under 2 million unique visitors. Our previous record was just over one million.   This is a number unheard of in the competitive space in which we play and we are proud of this fact.   So while our site is not only successful it continues to shine, we knew it also was a busy site.
Posted in Broadband, CRM, Call Center, Conferencing, Consumer Electronics, Google, IMS, IP Communications, IPTV, ITEXPO, JITC, Open Source, Rates Technology, SIP, Science, Security, Skype, Speech Technologies, Technology, Video, VoIP, Wireless
Tagged: , , , , : Related Tags:

Kanata's Landlord

January 3, 2007

A sidebar to: Sir Terry Matthews

Aside from being a successful serial entrepreneur Terry owns much of Kanata, Ontario and is a major landlord owning seemingly every building in site -- some were sold to Alcatel a few years back. In addition to the buildings he also owns a four diamond hotel which I had a chance to stay in named the BrookStreet Hotel.   The hotel was fantastic and contains a gourmet restaurant with amazing food. Be sure to try the bread and olive oil if you get a chance. The hotel is filled with artwork from local students and to my untrained eye it all looked great.

Posted in IP Communications
Tagged: , , : Related Tags: , , ,

Sir Terry Matthews

January 3, 2007

Terry Matthews is a living legend in communications and I suppose the only person I will get to meet with a “Sir” in front of their name. For years many people have told me I must meet Terry and for one reason or another we just never connected. Over the years Terry has started 66 companies and only 3 have been unsuccessful meaning they were subsequently rolled back into other companies in the “Matthews family.”.   We often hear of serial entrepreneurs but what separates Terry from virtually all others is his staggering success rate. He not only starts companies at a rapid pace he starts companies that succeed.
Posted in Broadband, CRM, Call Center, Conferencing, IMS, IP Communications, IPTV, JITC, Rates Technology, SIP, Skype, Speech Technologies, Technology, Video, VoIP, WiMAX, Wireless
Tagged: , , : Related Tags: , , , , ,
Comments

Microsoft to Trump Ferrari Laptopgate

January 3, 2007

With all this talk of net neutrality and AT&T’s recent concessions is it possible a much greater net neutrality problem will come not from Texas based AT&T but Redmond’s Microsoft. According to Scott Cleland and the Wall Street Journal, there is huge potential for web discrimination against small companies when using Microsoft’s Vista operating system.   You see the browser has software to spot phishers and the system does not classify over 20 million legitimate small businesses as “phish free” so they have deployed a guilty until proven innocent model.   In my view this is not an intentional way to stop small companies from being successful as this blog entry suggests.   Still the effects of this filter could be disastrous to small business and I suppose Microsoft will be forced to deal with this problem in some way soon before this becomes a media fiasco rivaling Ferrari laptopgate.
Posted in Technology
Tagged: , , , : Related Tags: ,
Comments

The AT&T/BellSouth/FCC Soap Opera

January 2, 2007

The AT&T BellSouth merger has gained FCC approval after AT&T decided to make some concessions and many are hailing this as a win for net neutrality. Below are some of the recent articles – a massive amount for a telecom merger --  I found on TMCnet regarding this soap opera of a merger:     Most of the articles have a positive spin but at least one critic of this merger is Dave Burstein at DSL Prime who thinks AT&T's net neutrality concession has no meaning. Why?   According to Dave this seemingly innocuous later sentence -- following the 2-year net neutrality pledge -- effectively makes it almost meaningless.   “This commitment also does not apply to AT&T/BellSouth's Internet Protocol television (IPTV) service.” AT&T has always intended to give paying customers priority by routing them over the “IPTV” part of their network, with Alcatel routers and Microsoft software designed for QOS.   Basically AT&T says it won't favor one type of traffic on its network over another -- the essence of net neutrality, it then adds this statement that negates their concession.   Many fear service providers will favor some services over others and also restrict competition with pricing which makes it prohibitive to launch a new service that in any way competes with a service provider offering.   After all, would YouTube have stood a chance if they had the service providers stacking the deck against them from the beginning?
Posted in Broadband, Google, IMS, IP Communications, IPTV, SIP, Skype, Technology, Video, VoIP, WiMAX, Wireless
Tagged: , , , , : Related Tags: , , , , ,
Comments

3g 4g android apple asterisk at&t att broadband call center cisco communications conference consumer electronics crm expo facebook fcc gadget google ims ip communications ipad iphone ipod itexpo microsoft Microsoft sip skype technology tmc tmcnet unified communications verizon video voip vonage wifi wireless yahoo

Featured Events