« May 3, 2007 | Main | May 7, 2007 »

Wireless 2.0

May 4, 2007
Google, Yahoo, Skype/eBay and others are very interested in ensuring they have direct access to consumers through licensed spectrum. In fact, on March 6, 2007, Google became part of a consortium called the Coalition for 4G in America. It includes Skype, Yahoo, DirecTV, EchoStar, Intel, and wireless services provider Access Spectrum.
 
One wonders if this isn’t the clearest sign of all these companies are sure net neutrality will not ever be enforced. Then again it could just be a way to hedge their bets.
 
Chairman Kevin Martin and the FCC should be praised for taking action on the suggestions of the dotcoms and publicly pledging support for increased broadband wireless competition.
 
See the full story written by BusinessWeek.

Some Sky Shots

May 4, 2007

The route home from Texas and the scene on the very full plane.

Blogged via Wireless Handheld

11782917021.jpg 11782917022.jpg 11782917023.jpg 11782917024.jpg 11782917025.jpg

Open-Source Call Center

May 4, 2007
It would seem the open-source call center market is beginning to heat up with a new call center offering from Fonality aimed at companies with between 2-200 seats. The product, PBXtra Call Center is includes capabilities such as branch office agent sharing, on-the-fly recording, barging, monitoring, text whisper/coach, Web and phone agent log-on, real-time and historical graphical queues, and agent presence management.
 
This is important as it signals the open-source communications solutions providers are targeting new areas and in addition it shows the call center market is as vibrant and robust as ever. I anticipate India as a major market looking to adopt this particular product.

Headed Back From Dallas

May 4, 2007

I am on the rental car shuttle back from Dallas. These poor people will be getting hit by many more days of rain starting tomorrow I believe. I am hoping we can take off with all this fog. Wish me luck.


Blogged via Wireless Handheld

11782764011.jpg