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RingCentral VoIP
October 8, 2007
The folks at RingCentral have had a great virtual PBX service for ages and it was almost a surprise to hear the company still didn’t have a VoIP module. Even if you weren't aware... Fear not as I've got your back and I mentioned it back in June of last year and again a few months ago. In my most recent article I ended it with the following:
The service has some big news coming soon which will make it even more useful but I can’t tell you yet what it is. Be sure to sign up for a TMCnet news alert on RingCentral or check out the RingCentral news page to stay posted.
The big news is the California based company has now gone VoIP. I should point out that it’s not like I am such an IP bigot that I think every company needs to go IP – then again, maybe I am. ;)
So the company has a new IP communications solution and I decided to give the new service dubbed RingCentral Digital Line a spin. I already had a RingCentral account so to go VoIP I just downloaded the new software module, selected a plan and was off.Once the software was on my computer I made an outbound call and the quality was flawless. The user interface was fairly straightforward and the number of options available was bewildering. Still, with all the options it was a straightforward install.
When I called into the service I was surprised the computer did not ring. Instead I received voicemail that was sent in real-time to the softphone on the computer. I decided to go into the configuration menu and snoop. There I found the setting was defaulted to voicemail only. I changed it so it would allow full call control and the system started to ring when calls were made.
If you are a small business the new RingCentral Digital Line software coupled with existing RingCentral service will make your company look much bigger than you ever thought possible. It is a good service and can work with SIP-based IP phones as well.
Other features worth pointing out are music on hold, visual voicemail, fax and e-mail notification of messages. You can even pull callers out of voicemail and use an 800 or vanity number. There is lots of power at a reasonable price.
So RingCentral is late with their VoIP solution but the delay was more than worth it. It is full-featured and a great value. Check it out over at RingCentral’s website.
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IP Communications News October 6, 2007
October 8, 2007
It’s been another busy week in the IP communications space as evidenced by the cornucopia of news from seemingly every sector of the market. If you happened to be on vacation this past week or just don’t want to deal with hassle of figuring out for yourself what is important in the world of IP communications, you came to the right place.
First off, you may be surprised to hear how fast VoIP is growing in the US if your sole source of news is your shareholder reports from SunRocket and Vonage. According to this article detailing North American VoIP and broadband growth – the rates are much higher than you may have thought.
Of course the odds are you knew this already because you probably use a VoIP PBX. What’s this you ask? For the answer check out this article from Mae Kowalke.
Here are a few other stories as well which you are free to discover for yourself.
I already covered the Dialogic/Cantata news in this blog but I want to make sure you saw it.
I wish I had time to tackle the news about Bandwidth.com and of course bringing VoIP to social networking is a fascinating topic as well.
- VoIP Logic Extends Cortex System Management Portal
- HP, Tekelec Deliver Open IMS Solution for Telecom Operators
- Dialogic Buys Cantata
- Top Phone System Features for the Call Center
- BT Becomes a Member of Linux Phone Standards Forum
- Report Underscores Challenge Facing IPTV Providers
- Bandwidth.com Teams with Acme Packet for Improved VoIP Services
- Business Phone System Follow-me and Hunt Groups Help Small Businesses Succeed
- Green Tech: A Need to Move Beyond Talking the Talk
- Bringing VoIP to Social Networking with IVR Technologies' Talking SIP
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Share Music, Get Fined
October 8, 2007
In case you haven’t heard of the woman who was fined $220,000 for sharing music, here she is with her feelings on the matter. If you feel up to it, this link will allow you to donate to her cause.
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