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October 16, 2007
Just a few days ago I
mentioned Skype should be getting more involved in social networking. I also said the company should be streaming audio and video through its client.
Interestingly, 48 hours or so after my post, Skype has announced they have worked a deal with MySpace to integrate its internet telephony software into this social networking phenomenon.
Voice communication is "a competitive advantage to us for gaining users and keeping users," said Kyle Brinkman, vice president of product development at MySpace.
This is positive for Skype but also makes it difficult for the company to become more of a social networking company themselves. The reason of course is the MySpace deal may be in jeopardy if Skype becomes an effective social networking company.
Getting back to the beginning of this article – it seems MySpace and not Skype has made the deal to stream content via their service. Hopefully Skype will do this soon as well.
By the way, if you look at the comments from the Skype
post you’ll see Matt Giteau thinks the reason there has been no streaming deal was because Zennstrom didn’t want a competing product to Joost. This makes good sense.
See the Wall Street Journal
article for more.
| This entry was posted at 6:21 PM.
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Trackback URL: Skype, MySpace Partner
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October 16, 2007
One of the main messages Microsoft is promoting to the communications marketplace is there is no need to replace your hardware – Microsoft Unified Communications will blend with your current communications infrastructure through gateways allowing you to keep the thousands of PBX features you need while being able to connect it to Microsoft Office Communications Server 2007, Microsoft Office Communicator 2007, Live Meeting and so on.
But why not replace your PBX while you are at it? After all, your company may not need thousands of features.
The reason may be that one of the areas where Microsoft’s unified communications strategy is light is in call monitoring and recording. You see if you want to record Microsoft UC phone calls you need a PBX.
Thankfully for those who want to deploy a Microsoft UC solution sans PBX and who need recording, Telrex has your answer. The company has just announced they will allow IP call recording and monitoring for Office Communicator 2007 and Office Communications Server 2007.
Company executives tell me one of the benefits of their solution is the ability to record calls on disparate IP PBXs within an organization. So don’t think you have to scrap your PBX. You may still need all those other features.
As you may have surmised, some of the reasons for call recording are regulatory compliance, customer satisfaction improvement and dispute resolution.
Telrex also supplies an API allowing the integration of call recording into CRM systems or any software.
In short, if you are looking to record calls in your Microsoft unified communications environment, take a long look at what Telrex has to offer… It just could be supplying the one feature you need to allow you to adopt Microsoft’s unified communication’s vision.
| This entry was posted at 2:45 PM.
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Trackback URL: Telrex Unified Communications Call Recording
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October 16, 2007
Microsoft UC News Update
Here is the news you should be aware of regarding Microsoft’s Unified Communications push so far:
Tom Keating
Rich Tehrani (I always have something to say)
Greg Galitzine
| This entry was posted at 2:43 PM.
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October 16, 2007
Here are some photos from the event so far. I apologize I couldn't get
better shots of Bill Gates. It seems the professional photographers own (or
at least think they own) the area just in front of the stage. If they see
you may be getting a good shot of Bill Gates for example I think their union
requires them to block the shot. Of course I am just kidding. Well kind of
-- :)
| This entry was posted at 2:30 PM.
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Trackback URL: Photos from Microsoft Unified Communications Event
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October 16, 2007
There are 50 companies making announcements in conjunction with Microsoft’s Unified Communications launch. As I mentioned – this could be the biggest week for communications ever. Time will tell of course but 50 companies is nothing to sneeze at.
Microsoft has put special attention on Nortel, Ericsson and Mitel so far. It seems these are the favorite sons at the moment.
“SAP will be integrating presence into their applications. SAP is a leading ISV embracing this opportunity for their customers.” According to Jeff Raikes, President of Microsoft Business Division.
Disclosure: The author is a shareholder of Nortel
| This entry was posted at 1:41 PM.
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Trackback URL: 50 Microsoft Unified Communications Partners
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October 16, 2007
Having Bill Gates initiate any new product launch is obviously good for your product. The energy so far in the room is amazing and the excitement about communications is absolutely incredible. It is quite amazing that communications has become a super strategic product officering at Microsoft.
The executive team at Microsoft thinks Unified communications will do to live communications what email did to asynchronous communications in the nineties.
It is tough to disagree.
Perhaps the most memorable moment about the event so far other than the dry ice smoke and blaring guitar at the start of the day is the fact the audience actually clapped when they saw how a conference call can be initiated with a simple mouse click.
If you are wondering if the market will resonate with UC you should have been in this room to see applause erupting spontaneously from a mouse click initiated conference call. This is something I have never seen before and I have been at this for quite some time as you know.
So far I'd have to say this event is a lot more than smoke and mirrors. ;)
| This entry was posted at 1:12 PM.
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Trackback URL: Initial Thoughts on Microsoft Unified Communications Event
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October 16, 2007
Tom Keating has an incredible review of Microsoft Unified Communications products which has yet to be posted. I believe there is an embargo until later today. I really suggest you check out his
blog regularly until it hits. I read the draft of the post last night on the plane and was blown away by the level of detail and sophistication in his writing. It is everything you need to know about Microsoft unified communications.
Also be sure to check
uc-mag.com throughout the day for full Microsoft unified communications coverage.
| This entry was posted at 11:03 AM.
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Trackback URL: Keating’s Microsoft Unified Communications Review
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October 16, 2007
A whole table full of cool devices.
Blogged via Wireless Handheld
| This entry was posted at 10:45 AM.
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Trackback URL: A Microsoft Unified Communications Gadget display
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October 16, 2007
T minus 90 minutes to launch. Here is an undercover photo of rehearsal. The things I do for my loyal readers. ;)
Blogged via Wireless Handheld
| This entry was posted at 10:45 AM.
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Trackback URL: Early Photo of Microsoft Unified Communications Launch
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October 16, 2007
It is around 7 AM here in san fran and I am on my way over to the auditorium for the Microsoft unified communications launch. I will have more to report soon.
Blogged via Wireless Handheld
| This entry was posted at 10:15 AM.
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Trackback URL: Heading over to the MSFT UC Day
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October 16, 2007
As you can see I am about halfway to San Francisco where early tomorrow morning Microsoft and the industry at large will be making UC related announcements. I am very excited to hear what the industry has to say. Be sure to check out uc-mag.com for details.
Blogged via Wireless Handheld
| This entry was posted at 1:45 AM.
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Trackback URL: Heading to the Microsoft Unified Commuications Launch
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