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OCS Training
December 13, 2007
It goes without saying that unified communications was one of the most exciting growth areas in the communications market this past quarter. Microsoft continues to be a major driver of this technology with its Office Communications Server (OCS) product. In fact, not only has Steve Ballmer been on stage to promote UC and OCS but recently Bill Gates was brought out to tout the technology as well.
The launch of OCS represents a watershed event in telecom and as I have mentioned earlier, never in the history of telecom has there been a new product roll-out supported by over 50 other companies.
To be sure, Microsoft OCS is THE communications product of 2007. Whether you plan on installing OCS in your organization or not, you should be aware that the marketing push Microsoft is putting behind this product has showed no signs of slowing down. As the onslaught continues, we can expect something unusual to happen.
Corporate management will start asking technical implementers numerous questions about OCS. Until today, the company with the largest marketing spend focused on voice communications targeted at CXOs (CEOS, CFOs, CTOs, etc) was Avaya. Now Microsoft seems to have taken the top spot.
So if you haven’t heard about OCS from your top management yet, you likely will in the very near future. You really should be ahead of this curve.
As this segment has gained in popularity, more and more TMC readers and attendees have been asking for more education on the unified communications space – especially OCS.
In response, TMC has announced that TMC University will be offering a Microsoft OCS course at Internet Telephony Conference & Expo in Miami, FL January 23, 2008.
The topics covered in this course will be as follows:
OCS-PBX Interoperability
- SIP and versions of SIP used in OCS
- SIP-to-PBX interoperability
- SIP-to-IP-PBX interoperability
- OCS and IP-PSTN gateway integration
- Remote office telephony integration
OCS Servers
- Mediation
- Front End
- Active Directory
Call Flow Scenarios
- Telephony users can connect to other telephony users by using OCS
- Internal telephony users can also communicate with PSTN and PBX users
- Outgoing calls
- Incoming calls
The course ends with a focus on configuration and planning.
Whether you are a reseller looking for an edge against the competition or you are looking to build your knowledgebase, having TMC University certification on your resume is a fantastic addition.
As virtually all communications equipment providers begin to position their products as ideal unified communications solutions, it is crucial you learn the ins and outs of what Microsoft has to offer. I consider this training to be one of the best and most timely training curses TMC has ever offered.
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Cell Phone Cameras catch Criminals
December 13, 2007
It’s funny that when I saw the headline from the Wall Street Journal titled Cheese! Uh-Oh Cellphone Photos Prove Perps' Guilt I thought the article referred to people getting caught in illegal acts by others with cell phones. Interestingly the article focuses on people who have used cell phones to capture themselves in illegal acts.
It just goes to show you – some criminals are stupid.
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Google, Blackberry and Skype News
December 13, 2007
Two things worth noting this morning have to do with mobility and video. First off, Google Calendar now syncs with Blackberrys. This is big news, allowing corporations to slowly wean themselves off of Microsoft software if they so choose. As Mashable reports, this comes a few days after Google announced a mobile application suite for RIM’s wireless handheld device.In other news, David Meyer reports that Skype will soon be allowing multi-party videoconferencing otherwise known as Brady Bunch calling or video.
You may recall I asked Skype execs about this feature back in February of this year. Here is an excerpt:
I then asked about multiparty videoconferencing which is sometimes referred to as Brady Bunch calling. The point is being able to display multiple video windows simultaneously. The response was that only tech savvy users have asked for this feature and the typical application where grandma wants to see the kids does not lend itself to such functionality. Besides I was told a third party application did exist to allow this capability but it just didn’t take off.
As a tech savvy user, I am glad the company has chosen to add this feature as it is useful for corporations. One wonders however if you need a multicore CPU to allow high quality Skype video conversations, just what sort of monster machine will you need to have multiparty videoconferencing?
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