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April 2009

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How Swine Flu Started

April 30, 2009

Sagem-Interstar Makes Fax More Survivable

April 30, 2009

Sagem-Interstar Inc. (Sagem Communications) of Montreal, Canada  has been selling advanced fax server solutions for IP networks globally since 2002. Their technology leverages IP telephony and Unified Communications (UC) systems to boost productivity, collaboration activities and overall ROI.

At VoiceCon I caught up with Sagem's John Nikolopoulos, Director of Marketing; Corey Wilson, Product Specialist; and Gisele Seto, Marketing Communications Manager.

Sagem-Interstar had just launched their XMediusFAX Release 6.0, said to be the industry's first T.38 FoIP solution to offer major enterprise and remote branch office fax survivability.

CRM and ERP Integration Analysis

April 29, 2009

There is no question this economy has forced virtually every household and business to economize but it has done more than that... It has made most companies think long and hard about how they can become more productive and efficient. Sometimes this is referred to bluntly as doing more with less.

Oftentimes corporations have less people than ever but have to do the same work if not more.

Nortel Almost Gone

April 29, 2009

It looks like Nortel could be gone as a standalone company in the next few weeks according to published reports. The news is sad but true. It looks like Avaya or Siemens could pick up the enterprise pieces. The optical division could go to Fujitsu, Huaweii, Alcatel-Lucent or potentially a private equity firm.

Unimax Continues to Evolve

April 29, 2009

While wandering around VoiceCon recently, I was struck by how many different kinds of communications platforms are available for organizations, and many companies attempting to tackle unified communications must eventually find themselves in a multivendor environment needing "unified management". How does one administer and do "Moves, Adds, Changes and Deletes" (MACDs) under such conditions?

Fortunately, I ran into Unimax at the show, a Minneapolis, Minnesota-based, privately-held company specializing in unified voice administration applications. Their flagship product, 2nd Nature, replaces the native interfaces of your multi-vendor PBX, voice mail and other business systems with a single, easy-to-use administration tool.

TMC Looking for Sales and Marketing Interns

April 29, 2009

If you look at TMC from the outside and find yourself asking how you can get a job as an intern at this global integrated media company which builds communities online, in print and in person while gaining marketshare regardless of economic climate, I have some great news to share. We are looking for a small army of interns who want to learn what it's like to take on major multibillion dollar media companies with infinite resources and consistently win.

We will teach you how to sell collaboratively - how to listen and to be loved by your customers (well most of them anyway).

We will teach you integrated marketing and online marketing - not theory but ever-evolving practice.

Brighter Spots of Telecom

April 29, 2009

Adtran has nearly two thousand products in its catalog and is in a good position to tell us where the business hot spots are.

I just had a conversation with Chris Thompson and Tammie Dodson at the company regarding the bright spots in their business and they tell me the optical side is doing well, partially because of the broadband stimulus activity which carriers are seeing. They expect this to continue as more details come out regarding this initiative.

Also they say their VoIP gateway business is strong as a result of companies exploring the cost cutting benefits of SIP trunking.

Swine Flu Evolution

April 29, 2009

What Newspapers Need to do

April 29, 2009

Nokia Pushes Further into Business Email

April 29, 2009

Comsys WiMAX Devices

April 29, 2009

Dilithium Networks Takes on Mobile Video

April 29, 2009

The mobile video opportunity grows by leaps and bounds and with bigger mobile screens and faster wireless broadband networks, we can expect larger amounts of revenue to be derived from mobile video by carriers and content providers.

Dilithium Networks (www.dilithiumnetworks.com), founded in Sydney, Australia, offers converged video solutions, with customers in 60 countries on five continents. The company grew out of the participation on the ITU-T H.324/H.324M workgroup by Dr. Marwan Jabri, a company founder and CTO. Jabri spent nearly 20 years developing intelligent signal processing multimedia coding and transcoding algorithms, as well as some early protocol stack implementations of the H.324/H.324M standard.

No Cablecos Boost Joost

April 28, 2009

Who is the best potential acquirer of Joost, the web-based TV service which was launched by Skype founders Janus Friis and Niklas Zennstrom? The cable companies of course and although you would imagine the cablecos would be all over this deal, so far they have opted out of buying the company that is supposedly shopping itself. As this article points out, Joost lost momentum and does not have a great deal of traffic. A cable company however could certainly boost the traffic with content deals and promotion through its various vehicles.

Pufip Aggregates Web Metrics

April 28, 2009

 


If you are interested in seeing how much a website is worth - especially one that takes advertisements, check out Pufip, a site which summarizes a great deal of information on backlinks and other important metrics from various sources onto a single page. The site approximates how much advertising revenue websites generate as well. I question it's accuracy though as I haven't been able to figure out how it generates proprietary pricing information and other private details it would need to know like percentage of inventory sold, etc.

Bump for iPhone Extends Social Networking

April 28, 2009

TMCnet's Michael Dinan writes a great article about Bump, a new app (app store link) which you can use to send contact info you specify via WiFi by simply bumping fists with another iPhone or iPod touch user. For testing purposes, Michael used me and my iPhone as Guinea Pig and a few moments later we had shared info with one another. It was very compelling and it's worth mentioning the devices do not need to be in physical contact to interchange data. The software does need to be running though.

This app could become popular at trade shows and other gathering places and if it does become the standard for live information interchange it could become a natural extension of social networking in live gatherings.

Telx Creates New Jobs in Jersey

April 28, 2009

Broadband at One Dollar per Mbps

April 28, 2009

Cablevision has released its 100 Mbps service in Long Island, NY termed Optimum Online Ultra. 100 Mbps is the download speed while upload speed is rated at 15 Mbps. While I agree with Om Malik that Cablevision is doing things differently than many other cable companies who are effectively fighting with customers by implementing broadband caps... A little known secret about Cablevision broadband is heavy users are effectively restricted to a penalty box which drastically reduces their upload and download speed until they upgrade their service level or call and have the service reset.

Still, I consider the company's broadband service to be among the best values in broadband access in the country and have nothing but praise for a company that not only provides broadband at $1/Mbps but throws in free WiFi to boot.

Needed: Photoshop Billboards in DC

April 27, 2009

Portfolio Magazine Closes

April 27, 2009

Although Portfolio was a truly fantastic magazine -- one of the best financial resources around, it was obvious to me that a startup magazine which had over $100 million invested in it would have a tough time weathering the dual storm of print advertising decline and  financial crisis. Sadly today is the day of the official demise of this publication and website. I was a happy subscriber to this publication which had a total of just under 450,000 subscribers according to Folio.

The similarities the media business is facing is very similar to what is happening in communications. Just as newspaper and magazine owners are trying to figure out how to make a living in a web dominated world of free information, many telecom companies are trying to figure out how to make a living in a world where VoIP can be had for free.

For media companies though the problem is one of timing.



Jodange Opinion and Sentiment Analytics Gets Funded

April 27, 2009

Google is the scariest company in the world from the perspective of knowing the future. The information the company sits on - especially all those search queries and toolbars, not to mention Gmail, etc is enough to know what the world is thinking far before anyone else. The acquisition of Blogger and YouTube were aided in large part by competitive intelligence others just didn't have.

Now Blogger is the 8th most popular site in the world and YouTube is 3rd according to Alexa.

Scary Times for AT&T?

April 27, 2009

Talk of serious Apple discussions regarding the iPhone running on Verizon Wireless should and will scare the dickens out of AT&T. IMHO the new Ma Bell needs to do anything and everything to keep exclusivity of this device. Especially in light of recent earnings.

Oh, and here is an interesting thought -- remember I mentioned AT&T may have to embrace Skype if it loses its lock on the iPhone? Well, the time to start embracing Skype may be today as Verizon Wireless already allows Skype use on its network regardless of device.

Imagine the appeal of the iPhone on a superior wireless network with not only faster access but better coverage and as a kicker, the ability to use VoIP when there is no WiFi. Then again, Verizon may have to pay so much money to have access to the iPhone that they may change their policy about VoIP calls as well.

See Also:

ZDnet, Larry Dignan
GigaOm, Om Malik
VoIP Watch, Andy Abramson









Twitter Just a Hysteria Generator?

April 27, 2009

Welcome Back Patrick Barnard

April 24, 2009



I would like to welcome back Patrick Barnard to the TMC editorial team. Patrick has covered a number of different editorial areas at TMC over the years and recently left TMC to work on Multichannel Merchant. He is now back and his return is just a continuing reinforcement of how TMC is continually investing in its editorial talent -- just as we are constantly evolving our web technology, graphics, analytics, reporting and more.

Thanks to influential readers like you TMC has been blessed with hundreds of advertisers and exhibitors each year who partner with TMC to grow -- even in the face of challenging economic conditions.

We take sponsor and reader loyalty seriously -- looking to constantly improve to provide you with the best products we can.





Will Some Wireless Carriers Be Forced to Promote Skype?

April 23, 2009

Recently I detailed how a single device - the iPhone changed the fortunes of AT&T Wireless. Every wireless carrier is looking for a way to have that one amazing gadget that drives traffic and reduces churn. But what if another way to achieve a similar goal is to enable free Skype calling on your network? It may sound stupid that I would suggest such a thing but Skype execs argue that you generate more revenue by Skype-enabling your wireless network than you do by blocking it.

Divorce by Text Message

April 23, 2009

IP Communications Still Getting Funded

April 23, 2009

I don't need to tell you this is a challenging time for any person or company to get a loan, financing or credit. Some very good companies will likely not make it through this economic environment - not because their products aren't great or customers don't want them but because their timing wasn't good and they didn't have the cash reserves to tide them over when business slowed.

It is for this reason the world takes notice when a company gets funded. There have been a few in telecom and tech that have raised money recently but compared to last year it is obviously much more quiet on the funding horizon.

TMC Videos Now With Embed Code

April 22, 2009

You may have noticed TMC has been producing quite a variety of videos with news and/or interviews of prominent executives in the communications and tech space. You can check out some of the interviews from ITEXPO, CTIA and the general TMC News Room.

As of this moment you can embed videos into your pages with embed code which lives in the top right-hand corner of the video page.

This initiative is timely as I wanted to share this video of an interview with Scott Wharton, founder and CEO of Vidtel with you. Wharton is a veteran of IP communications having been an integral part of VocalTec and Broadsoft.



What AT&T Earnings Tell us

April 22, 2009

AT&T just reported earnings and revenue (release) was down slightly - 0.6% or $30.57 billion. Most of the 1.2 million net new wireless customers purchased iPhones which shows just how dependant the company is on Apple for its wireless growth. And wireless is a crucial part of the business when you consider it reported a 12% increase in profit on a just under 9% revenue gain. The good news is churn held steady at 1.2% which in this environment.

But what analysts may have missed is the fact that the iPhone is the stickiest phone in the history of the wireless business because of the App Store which enables these devices to be powerful pocket computing devices which run a plethora of applications.

TMC Celebrates Earth Day Yippee

April 21, 2009

 


We at TMC are doing our part in celebrating Earth Day by stepping up our coverage of all things green. We want to make sure you have the most up to date information we can provide having to do with making the world a better place. In an effort to save energy, I will refrain from explaining anymore and instead give you a look at a press release my carbon-conscious marketing department produced today.

   

"Celebrating Earth Day" Resource Center on Green.TMCnet.com

Avoiding Google AdWords Mistakes

April 20, 2009

I would like to start this self-promotional blog entry with a thank you. You see the last time I told you about a TMCnet webinar, you came out in force. You may recall it was a Zenprise/Blackberry webinar on Blackberry troubleshooting and it had record-attendance thanks to you.

In fact, you can view the archive of the webinar if you are interested in learning more.

I have an equally interesting webinar to tell you about today and on this one, I will be a moderator. It will focus on deadly Google AdWords mistakes to avoid.



Digium's Support Services Makes Open Source Communications Safer

April 20, 2009

Updated 7:56 PM EST, April 20, 2009

We are in what we may want to call an open-source friendly economy and in such a market companies are more likely than ever to be persuaded that free software is worth serious consideration. But what about support? Sure you can get it from your local reseller or consultant but what happens when he is on vacation in Alaska on that fishing trip where he doesn't take his phone? Even this economy may not be enough to convince that VAR with a solid customer base that he needs to communicate with you while wrangling that 25 pound Chinook salmon into the net.

If you are a self-respecting fisherman, would you give up this






To answer this?

Interviewed by BusinessWeek About Cablevision Optimum WiFi

April 20, 2009

I was interviewed recently for an informative article in BusinessWeek regarding Cablevision's Optimum WiFi Service. By now I am sure you know I am a Cablevision Optimum WiFi fan and further feel WiFi is a powerful component of a service provider offering and can reduce churn.

Olga Kharif wrote the piece and did a great job integrating my comments with numerous salient points, facts and figures about the wireless and cable markets. Do all cable companies need to build out WiFi services across their areas of coverage?

Prezi May be the Future of Presentations

April 20, 2009

I came across a new presentation solution which has the potential to change the way presentations are created. PowerPoint has served us well for years and while many have complained about how this Microsoft software is responsible for putting more people to sleep than tryptophan and melatonin combined, I think presenters themselves could be part of the problem.

But maybe the detractors have a point and better tools will make better presenters.

That is the hope of Flash-based software/service Prezi and thanks to Robin Wauters at TechCrunch I learned about it this morning and have had a chance to look at some of the sample presentations and play with the editor as well.

Tandberg: Year of Videoconferencing Came and Went

April 19, 2009

In tech, one of the best punch lines around was "the year of videoconferencing." Since 1990 we heard the year of videoconferencing was coming soon and dozens if not hundreds of video companies have disappeared while waiting to take advantage of this new age of visual communications. I have been meeting with videoconferencing companies for many years and over the last few it has become evident that video is here to stay and it will become a bigger and bigger part of our lives.

The most recent conversation which drove this home was with Tandberg where I spoke with Tony Cook VP Marketing Americas and Rick Snyder President Tandberg Americas. The pair went on to explain how their business is doing well and that market research shows they are taking share of market from others.

Hi Availability Unified Communications from AVST

April 18, 2009

For over a decade TMC has covered AVST and their wonderful unified messaging solutions - which in the nineties were the talk of the industry. But as is sometimes the case, when the industry talks about the next big thing, it doesn't always take off overnight. While UM was slow to catch on in the nineties, the last few years have seen an explosion of interest in both UM and UC. While you may think this is a long time to wait, remember some are still waiting for the glorious age of OS/2 to finally arrive.

CEBP - Why Don't You Die?

April 18, 2009

 


Perhaps the most maligned term in telecom is communications enabled business processes or CEBP. It is funny how just so many companies tell me they have a new CEBP solution and then go on to say they despise the term. What is more interesting to me is how so many companies are actually relying on CEBP for quick ROI on the solutions they sell.

Nectar Services Provides Hosted Avaya VoIP, SIP Trunking

April 18, 2009

Companies in the IP communications space have never been so laser-focused on ROI as they are today. Avaya for example makes sure to mention the cost savings benefits of IP communications every chance they get. According to David Giangano President of Global Channel for Nectar Services, today's corporations need his company to allow them to best-in-breed Avaya features on a hosted basis. And what's not to like about hosted solutions?

How Google Can Win The TV Wars

April 17, 2009

Last night I saw Seal in concert at Radio City Music Hall in New York City and as I watched and heard some songs which I didn't like, I pictured myself clicking the thumbs down button on Pandora - the user-configurable online radio station which allows you to choose which songs you don't want to hear. The ability to choose what I listen to and watch - via DVR technology has transformed the way we want to consume content and this unprecedented flexibility continues to shatter media consumption habits.

The idea is not lost on Shiva Rajaraman, a senior product manager for YouTube who says, "We think the prime-time slot of the future is very much user-programmed." Shiva is absolutely right and this concept is a natural evolution of user-preferences blended with content delivery systems which will allow us to watch what we want, when we want.

I have discussed the idea of having Pandora become the conduit for video in the past and while the company obviously has technology which allows users to experience new music of a similar nature to other songs they like, it will take time and lots of money for Pandora to become the TV of the internet.

Seal Takes Stage

April 16, 2009

No Internet at Radio City

April 16, 2009

Made it to Radio City Music Hall

April 16, 2009

Pre-Seal Traffic

April 16, 2009

Heading to Pre-Seal Dinner

April 16, 2009

Seal in Concert

April 16, 2009

Good and Bad Green News

April 16, 2009

I have some good and bad news about the green movement. The bad news first... If you buy a car that is very small and hit a car that is bigger and/or heavier, the smaller vehicle will likely be worse off than the larger/heavier vehicle as a result of the impact. So if you are being exceptionally green by picking a car based on small size, you are more likely to get hurt or killed in an accident.

TMCnet for iPhone, Asia, Jobs, Cable, Satellite and More

April 15, 2009

As TMCnet has expanded I have to admit it is tough to keep track of all the sites we have which can help you in your job. To that end I decided to take a moment and list some of them which you may not be aware of. I thought this entry made sense as I have received some comments about how TMC should launch some of the sites listed below. This shows me there are just so many things we do that our 2-3 million unique visitors each month may not be aware of.

AT&T Looks to Extend iPhone Contract

April 15, 2009

Countless friends and business associates are interested in getting an iPhone but don't want to use the AT&T network. In fact when giving people advice on phones to purchase - if I do mention the iPhone I always have to warn them of the AT&T network. Regardless of AT&T's marketing regarding more bars in more places and the best coverage in the world, the AT&T Wireless network is simply not as good as Verizon Wireless.

Verizon knows this and keeps investing in its network to make sure it doesn't fall behind.

Virtual Tea Party Attendee

April 15, 2009

Pimp My Phone

April 14, 2009

The Upcoming Era of Deep Telephony Personalization and How Tellabs Wants to Help Carriers make it Happen

As the global population grows it seems the desire for each of us to do things differently from others will only grow. Just as this trend is responsible for billions of dollars on fashion spending, millions of tattoos and custom cars, expect it to take over the worlds of tech and telecom as well. Don't believe me?

Skype IPO Coming

April 14, 2009

It seems that Skype will go IPO in the first half of 2010 and although some think this news is a ploy to get Skype founders to pony up more than the $1 billion they originally proposed, I think the IPO route makes more sense for a number of reasons. You see the company is a perfect play for this economy - it lowers long distance costs and also allows video, rich IM and social networking.

In addition, the world's largest internet telephony software company recently launched a SIP trunking plus service which shows it is serious about the business market... And there is growth here.

eBay Unloads StumbleUpon, Skype Next?

April 14, 2009

Surgeries Move to Twitter

April 13, 2009

In a world where it has become commonplace to digitally detail the events of our daily lives, it should come as no surprise that operations are being Twittered live. Most recently Aurora St. Luke's Medical Center announced it will will broadcast a bi-lateral knee replacement surgery April 16, 2009 at 9:00 EST. If you can't get enough of bloody surgery on TV, this Wisconsin-based hospital will let you take it with you LIVE! Here are the links...

Too Much User Generation, Not Enough Monetization

April 13, 2009

YouTube will lose just under a half a billion dollars in 2009 and the problem is the massive volumes of user-generated content which are difficult if not impossible to monetize. Going forward, YouTube may need to change business models where it either charges a subscription for usage or shows only high-quality content. A great article by Silicon Alley Insider (get your dictionary out first) goes over the situation in detail. What can we learn from this story?

Should Skype Get Sold to its Founders?

April 13, 2009

The talk of the weekend in the world of IP communications is whether Skype would be better off in the hands of original founders Niklas Zennstrom and Janus Friis. You see, the New York Times is reporting the pair is interested in acquiring the VoIP software company from eBay who says there are few synergies between Skype and its current business model.

What Skype would gain from such a deal would be the addition of the legendary leader Niklas Zennstrom as spokesman. There is value in having him keynoting as the company's head.

Bill Gates Reboots Engine Technology

April 9, 2009

During the dotcom boom, Bill Gates made a speech where he explained how if the auto industry had kept up with the computer industry we would be driving $25 cars which get 1,000 miles to each gallon. GM was said to have responded with a press release which among other things said if Microsoft designed cars they would crash twice a day and occasionally, for no reason, your car would lock you out and refuse to let you in until you simultaneously lifted the door handle, turned the key and grabbed the radio antenna. The complete list is here and sadly the GM press release was never released - it is internet folklore.

But Gates it seems really does want to change the way the auto industry works as there was a recent patent filed by Intellectual Ventures which describes an electromagnetic engine with the potential for opposing pistons and the ability to have pistons move without the need for sparks - meaning electrically controlled pistons.

Goodbye Vegas, CTIA, HDI, MetaSwitch Forum

April 8, 2009

MetaSwitch User Forum 2009 Party

April 7, 2009

Who is Bidding on Nortel?

April 7, 2009

According to the Wall Street Journal, there are a number of companies vying for pieces of Nortel. The LTE research and carrier groups may go to Nokia Siemens Networks or NSN if the JV between Nokia and Siemens has its way. NSN sends my editorial team news of a win a day from around the world but few of these are in the US. This acquisition would help cement the joint venture as a true global player with much more strength in North America.

MetaSwitch User Forum Keynote 1

April 7, 2009

MetaSwitch User Forum Keynote 1

April 7, 2009

MetaSwitch User Forum 2009 Kicks Off

April 7, 2009

Shots of MetaSwitch User Forum 2009

April 7, 2009

MetaSwitch seems to be doing very well - with an increase in attendance at their user forum from 550 last year to 625 this year. Do I have to tell you that pulling this off in this market is something to be proud of? Oh and did I tell you the show was in Vegas? Did I mention the president of the US has told the nation indirectly to not go to shows in Vegas?

Shots From HDI 2009

April 7, 2009

Nokia Says WiMAX is Wireless BetaMax

April 5, 2009

BetaMax is an interesting technology for Nokia to compare WiMAX to because both technologies end in the last three letters but does it go farther? After all, many will tell you BetaMax was superior to VHS in picture quality, tape wear, system design and convenience of use. Interestingly though LTE is a newer standard and borrowed many ideas from WiMAX and can be considered superior in a number of ways.

Most importantly though is device support. Mobile broadband is in extreme demand and gadgets like smartphones are more important than ever.

Weekend Fuzzy Logic Thoughts

April 5, 2009

I sometimes get negative feedback when I discuss areas outside tech and telecom on this blog so I decided that if I am going to go off on a tangent I will usually restrict it to the weekend when my critics are too relaxed to give me grief  .

Some of you probably know I wanted to be an MD and/or biomedical engineer but fate had other plans. This should explain my fascination with many things biological.

Anyway I find the fact that fuzzy logic is being used to model and visual cell interactions wonderful.

Heading Over to CTIA Soon

April 3, 2009

Vegas: Horse Racing

April 3, 2009

Paul Kraska to Retire

April 2, 2009

Nokia App Store Lunch

April 2, 2009

Another Morning in Vegas

April 2, 2009

Skype CTIA Event Photos

April 2, 2009

Heading to Skype Event

April 1, 2009

Vegas: Donny and Marie

April 1, 2009

Vegas Shot off Ceasars

April 1, 2009

Scenes From Vegas, Madame Tussauds

April 1, 2009

CTIA Another Day of Meetings

April 1, 2009

Made it to CTIA

April 1, 2009

Another Day

April 1, 2009

Just Landed In Vegas for CTIA 2009

April 1, 2009

If you get this email it means my two laptop batteries made it through this
Southwest Airlines flight which as a matter of interest is devoid of power,
TV, WiFi and seat assignments. It is very uncomfortable to give a boarding
pass to an attendant when boarding, only to get nothing in return. It is
weird -- almost like you aren't authorized to really board. Still the
airline is profitable so they are doing something right.




USB Charging at Orlando Airport

April 1, 2009

Testing Skype for iPhone

April 1, 2009

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