Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

July 2009

You are browsing the archive for July 2009.

FCC Targets Apple over Google Voice App

July 31, 2009

Ooma Telo Coming Soon

July 31, 2009

When I last caught up with Ooma in New York I had a chance to learn about their slick new Telo device which looks like a blend of art and communications. I have always been a fan of Bang & Ulufsen products - they are some of the best designers of stereo products on the planet. I was not surprised at all to see some B&O products at Ooma headquarters when I visited last week. They can be quite inspiring.

Apple's Monday Morning App Store Removals Stink

July 31, 2009

Destroying developer and customer relationships seems to be another area where Apple wants to lead the pack

Is it just me or is Apple's Monday morning App Store removals really getting out of hand? First Riverturn's VoiceCentral was approved then it was yanked. Amazingly the Cupertino computer and phone company decided months after the application was approved that it was unapproved and then when users realized the app will no longer be upgraded they requested a refund which they received.

Today's IPTV is Like Driving a Ferrari at 55 MPH

July 31, 2009

In a recent meeting with Minerva Network's Italian-born CEO Mauro Bonomi, he told me today's IPTV service is the equivalent of driving a Ferrari at 55 MPH and his point is the technology needs to shift into the fast lane.

Mauro, no offense, but I have always been a Lamborghini guy. No hard feelings?


Minerva has been a digital video pioneer for over a decade and many years back decided it made sense to focus on the IPTV space. Recently he says due to improvements in compression technology and better IP network support, the market is ready for IPTV adoption to grow even faster and he feels YouTube and other "over-the-top" services complement and do not replace TV. Upon further questioning he said he thinks perhaps in five to ten years the world may migrate to an Internet-only viewing experience.

Bankers + Wrecked Banking Systems = Massive Bonuses

July 31, 2009

Will Telcos Buy JoltID and Shut Down Skype?

July 31, 2009

Skype Cofounder Niklas Zennstrom Most Important Man in Telecom - Again

Niklas Zennstrom is one of the most important people of the century in the communications space. Skype, the company he cofounded is responsible for enabling hundreds of millions of people to communicate for free. Moreover Skype allows a person to communicate over HD quality with full video for free.

Nortel's Pension Soap Opera

July 30, 2009

If you like soap operas, communications, technology, bankruptcies and pension liability discussions, this well-researched and well-written article by TMC's Brendan Read makes for interesting reading.

Here is an excerpt:

Tony Marsh, for the Nortel Retirees Protection Committee, told TMCnet that Nortel's Canadian pension liability is over $2 billion but is only 69 percent funded. There are no national pension guarantee funds in Canada unlike in the United States and the United Kingdom. There is only the Ontario program, the Ontario Pension Benefit Guarantee Fund.

Mu Dynamics and Testing 2.0

July 30, 2009

Is testing communications evolving before our eyes? By the way have you noticed everywhere you turn there is a 2.0 being added to all things? I say in many cases this is with good reason as the world is changing in - dare I say Internet time 2.0?  Last week while in Sunnyvale, CA in the offices of Mu Dynamics I sat down with Dave Kresse, CEO and Ajit Sancheti, Founder to discuss how the testing market has evolved.

The company focuses on testing of IPTV, VoIP and IMS networks primarily focused on network operators, equipment providers and the government.

Carrier CAPEX Crushed, OPEX Next

July 30, 2009

In a recent conversation with Greg Gum CMO of Anda Networks in his offices in northern California we got to speaking about the state of Carrier Ethernet and the future of the market. Gum explained the market for this technology is growing now despite a hiccup he saw in the first half of this year. He further explained the research he has seen shows 70% of the cost of carrier service revenues is in OPEX budgets and he further went to explain this amount is about $77 billion dollars per year.

His goal and that of his company is to help service providers shave this number down.

Microsoft, Yahoo, Apple and Google News Make Historic Week

July 29, 2009

This week marks a huge change in the world of technology and the events which have taken place will forever change the landscape of the market as we know it. News of Microsoft and Yahoo! finally finding a way to work with one another means search has become a two-horse race. In addition there is the potential for Microsoft and Yahoo to better monetize their assets as their combined share of the search market is now attractive enough to convince advertisers to give them a try. Moreover as this network has less advertisers driving up bid prices, there is high likelihood that advertising ROI will be higher with Microsoft/Bing/Yahoo than Google.

Selling to the Government: GSA Explained

July 29, 2009

 

There is a once in a lifetime opportunity ahead of us as the government prepares to spend unprecedented amounts of money for a variety of initiatives. The reality is that a small percentage of companies are doing most of the selling and the government is looking for more companies to do business with in order to increase diversity and share the wealth.

Are you getting a piece of this pie? Are you knowledgeable enough about government purchases so you can benefit from this market?

No iPhone Google Voice

July 28, 2009

There are undeniable benefits of using Google voice such as free SMS, a single phone number for life and easy to use call control features. It is obvious Google in general is looking to displace carriers as the important part of the consumer relationship. By inserting themselves in-between they eventually become the virtual carrier in the eyes of users.

This is great for users and Google but obviously terrible for carriers and Apple is in a position to limit Google's influence when it comes to the iPhone which explains why Google Voice which was approved for the iTunes App Store a while back is no longer approved.

Smart Grid Summit: The Future

July 27, 2009

What specific sources of power we use tomorrow and in what proportions is anyone's guess but what is certain is in order to take advantage of the various sources available we will have to develop a better electrical grid. We know it needs upgrading and for now, the term applied to what some might call power grid 2.0 is smart grid.

The tech and communications space should be eyeing the power industry with great interest as it is so similar to telecom in many ways where ownership of the wires resided with a small group of companies and over time a plethora of networks began to peer with one another to interchange information.

The network opened and the grid will likely do the same.

E-Mail to Blog Test iPhone Video

July 27, 2009

Bluetooth to Improve Home Electronics

July 27, 2009

In my recent trip to northern California a few vendors told me they were integrating bluetooth into their products for the home market. Generally until now most bluetooth applications have been of the mobile variety. Sure, you have some bluetooth options from GN Netcom and Plantronics for the office but Bluetooth generally is found in cars and headsets which allow mobility.

Some exceptions are stereo speakers and headsets but it doesn't seem like stereo Bluetooth has lived up to its potential yet.

Proxim May Benefit From Wireless Backhaul Growth

July 26, 2009

Wireless backhaul is one of the fastest-growing areas of the tech space as it seems almost no matter how poor the global economy does, consumers and businesses need more broadband on the go. And as the devices get more powerful and do more like download podcasts and watch videos, existing wireless infrastructure just can't keep up and as a result base stations need to be added and reinforced with more connectivity. It is difficult to predict anything slowing this trend down for at least five years.

One company playing in the space is Proxim Wireless and they recently debuted a 4G backhaul product line consisting of the Tsunami QB-8100 point-to-point and the Tsunami MP-8100 point-to-multipoint - solutions with throughput of up to 600Mbps.

Google and Enterprise Search

July 26, 2009

One of the constants in the enterprise is a proliferation of systems and data which is directly responsible for increase storage needs. This last fall in fact IDC predicted a 62% CAGR for unstructured data. Moreover enterprise storage as a whole is predicted to increase tenfold between 2005 and 20011.

The research varies from firm to firm but it is obvious that the data collected by organizations of all sizes has tremendous value and as such there needs to be ways to tap into this massive treasure trove of information.

Like I Take Weekends Off ;-)

July 25, 2009

Brief Results of My Silicon Valley Trip

July 24, 2009

I spent a solid week in Silicon Valley and as I wrap up my trip and reflect back on the companies I met with I was pretty happy to see a good deal of optimism from the communications and technology executives I met with. Some areas of growth are the usual spaces such as products which support broadband growth and wireless backhaul.

For the companies not in those spaces there seems to be more optimism coming from companies which are not the premium players in their markets. The so-called value players seem to be attracting more interest as budgets have tightened.

Logoff T-Mobile WiFi

July 23, 2009

I was Skyping over T-Mobile WiFi here in my hotel in Santa Clara, California when all of a sudden the connection to the internet died. I still had a connection to the WiFi access point it is just that there was no Internet connection. As I called tech support to see what the problem was I tried logging in via my iPhone to see if the problem was the laptop or the carrier.

The iPhone did logon which meant the problem was likely my computer - assuming T-Mobile didn't temporarily cut off my connection because the video was taking more bandwidth than they liked.

Where is Rich? In San Jose.

July 22, 2009

Spending Some Time Googling

July 20, 2009

Trip to San Jose July 2008

July 20, 2009

Avaya Purchases Nortel Enterprise Assets

July 20, 2009

The highly anticipated news of Nortel's Enterprise Solutions business being sold to either Siemens or Nortel is here. The envelope please... And the winner is... Avaya - subject to bankruptcy bidding rules and court approval of course.

Off to the West Coast July 2009

July 20, 2009

Polycom Uses Video to Boost Corporate Productivity

July 18, 2009

As companies continue to rein in costs the reality they face is they still need to operate - make widgets, fix widgets or distribute them with less resources. You see regardless of business type, productivity is important and even if there are less employees and smaller travel budgets, the show must go on.

Enter technology - the major casualty of the dotcom bust - the initial cause of the last recession.

But this recession while so many market segments are truly hurting, tech has emerged as a resilient sector.

TMC is Hiring

July 17, 2009

While the media business in general has been like so many other industries such as financial and real estate - meaning lots of doom and gloom, I am happy to report TMC is hiring to fill new positions and looking for new people as well. We just hired three new professionals in our sales group and expect to add more people this year.

You may recall I mentioned we were looking last month.

While print publications have seen advertising decline and we should know as we publish four magazines - we have positioned ourselves for the day when marketing moved to the web since the nineties.

IPhones Become Enhanced Services Platforms

July 17, 2009

One of the first truly useful wireless devices was the Palm 7 as it had a screen big enough to be useful and a stylus which allowed typing so a user could interact with web pages. As I recall, there was no real web browser but instead customer-designed Palm 7 applications which allowed users to access information which was optimized for the pocket-sized viewing experience. In a lot of ways the Palm 7 was the precursor to the iPhone and the App Store.

The popularity of this Apple-based device is a major driver of AT&T revenues but in a dramatic twist, Comcast has gotten into the iPhone game by releasing an application which integrates tightly with the company's e-mail, voicemail and broadband services in a way which adds value to the user experience.
 


I spent some time studying user reaction to this new application in the App Store comments section and some are truly blown away by the service.

On the Road Again July 2009

July 16, 2009

Samsung Experience Visit

July 15, 2009

I stopped by the Samsung Experience Store today in Manhattan and saw
the XP powered netbook the N120. I was critical of netbooks in an
earlier piece but this is one of the better ones for sure. It was
surpsing snappy and blows away many othe models on the market. This
model is pricey and at $500 it is basically a laptop with a small
keyboard and screen - running XP which makes it seem faster.




Intel's Earnings: Good or Bad?

July 15, 2009

For decades when you purchased a new Microsoft product you knew it would take more disk space, memory and processor speed than most competitive products on the market. As an ex-MIS Director I can tell you firsthand how new Windows upgrades meant new machines were mandatory. Vista is no exception... You just can't seem to have a fast enough machine for this OS as even with a state of the art chip, gobs of memory and the fastest graphics coprocessor you can get, you will see hourglass icons on a routine basis.

Still in Manhattan July 2009

July 15, 2009

In the City for Meetings Again July 2009

July 15, 2009

Mimo UM-730 Does IP Communications

July 14, 2009

Recently I was looking for a solution to a challenge I have when I am in a meeting and want to share information quickly via computer with someone sitting at the other end of the table. I decided the Mimo 730 from Nanovision might be the solution I am looking for as it is a USB-powered 7-inch monitor with an embedded video card allowing for rapid plug and play connectivity with a laptop.

My concern was at 800x480 resolution it may be a bit small to show people a rich website or a full PowerPoint presentation. Still, it was worth exploring as I considered it a killer solution to a problem I wanted solved.

Telecom Italia Mobile Goes Solar

July 14, 2009

While communications and technology solutions have the ability to drastically reduce costs associated with travel by simulating trips via conferencing - telepresence, etc... The reality is technology is also responsible for more and more energy use. Think about all the computers and consumer electronics devices in use today and you realize why you always seem to have too few outlets in your home and office.

A great trend I am seeing is the use of alternative power solutions to minimize energy use while still allowing communications and technology progress.

Classic Car Show

July 10, 2009

TMC Picnic 2009

July 10, 2009

Off to the TMC Annual Picnic

July 10, 2009

How to Sell Communications Products This Fall

July 10, 2009

I know we are in a recession and everything is supposed to be gloom and doom, etc. but please indulge me as I remind many of you just how important it is in these tough times to get new customers.

It is for this reason I feel compelled to remind you ITEXPO has become the world's communications conference - the place you need to go to find new products and services. As a result, vendors/exhibitors were thrilled with ITEXPO in Miami this past January.
 

 

iPhone Flash Support: The Real Apple Tax

July 9, 2009

A fascinating soap opera of video format wars precedes us and one has to wonder why exactly Adobe's Flash format is not supported on the iPhone.

Microsoft came out with an ad and PR campaign recently which focused on the excessive amount of money being spent on Apple products and services - they call this the "Apple Tax." The idea is you can get equivalent products from Microsoft at a fraction of the price. But Microsoft knows this isn't really a tax - they know their own OS initiatives have been a major challenge and that consumer perception of Vista is that it is a substandard OS. Windows 7 in fact is supposed to be the fix. Then there are ease of use issues which directly relate to decreased productivity.

Witness the 4G Wireless Evolution

July 8, 2009

One of the most exciting parts of my job is to explore new technologies with my readers and attendees at live events. By now you probably know TMC produces the 4GWE conference in partnership with Crossfire Media -- a company where Carl Ford is an integral part of building a number of communications communities. If you aren't aware of Carl, he is a thought-leader in the telecom space having spent years developing leading edge content as part of the VON events of years past.

The first 4GWE event we produced drew hundreds of attendees from around the globe and was extremely successful. We have collaborated and improved th conference quite a bit and in addition we have added a number of great new media partners and sponsors.

Does the Google Chrome OS Matter?

July 8, 2009

It was a given that Google would eventually formally announce a new OS for netbooks and other computers. The company already has its Android OS in a number of cellphones and the netbook space is the next logical move upmarket for the company.

While Google's Android has been successful in the mobile market it has the potential to be even more successful in the netbook space where cost is a bigger issue. Indeed a number of netbook prototypes showed up last month at Computex in Taiwan recently.

Internet Music Saved?

July 8, 2009

There is some good news and bad in the recent negotiations between record labels and internet streaming sites which bring you radio over IP.

From the AP:

The revenue-sharing deal announced Tuesday is between SoundExchange, a nonprofit that collects royalties for recording copyright owners from digital radio services, and three smaller webcasters: radioIO, Digitally Imported and AccuRadio.

The problem for internet radio was that the old rates set in March of 2007 stipulated internet radio had to pay between 0.08 and 0.19 cents per song per listener - rates that certainly would have crippled internet radio.

DOJ Telco Antitrust News

July 7, 2009

You may have heard the DOJ is looking into whether AT&T and Verizon have abused their market power. At this point I will hold off from commenting too forcefully but I will mention the countless horror stories I have heard from competitive carriers over the years regarding underhanded practices by the incumbents which "accidentally" disconnected their customers, etc. In a way you have to applaud the telcos for finding ways to reemerge as dominant players by consolidating beyond belief. It has been incredible to watch.

Abbeynet: From Carrier to Twitter Development

July 7, 2009

While in Sardina recently I had a chance to spend time with Luca Filigheddu the prolific blogger of all things communications, tech and more recently Twitter. I have known Luca for years via his blog and I met him live for the first time at ITEXPO in Los Angeles a few years back. When I heard I was going to be in Sardinia I contacted him.

As part of my island tour I stopped by his company Abbeynet to learn more about what his company does.

Doug Mohney Writing for TMCnet

July 7, 2009


Funny, I have been meaning to mention Doug Mohney is writing for TMCnet for a while now. I decided indeed today was the day I would do so and I then came across a post from Doug mentioning his writing on TMCnet with links to many of his articles and a hello message to me.


For those of you who were fan's of Doug you can find much of his content here and some of his most recent articles are below:

Hi back Doug 





Some Terrible Android Advice

July 7, 2009

I just came across an article which was horrifying to me as it gives advice which is so wrong it should be outlawed. To be fair, the article written by Elizabeth Woyke over at Forbes explains survey results from Haydn Shaughnessy head of research for the Conversation Group, a London-based communications agency.

Shaughnessy explains how OHA vendors should attack the market. Here are some of his thoughts:

Reminiscing About Tech's Past

July 7, 2009

I find myself reminiscing this morning as I devour a few articles about the history of computing. Both are filled with passion and make very good reading. Moreover there is a great deal of history in each and you can learn some valuable business lessons from each.

The most passionate is an article from Jason Perlow explaining why he will never buy a Mac. Amazingly Perlow takes on Steve Jobs and calls him a snake oil salesman.

Internet Telephony Expo Becomes ITEXPO

July 6, 2009

For ten years Internet Telephony Conference & Expo has been the one trade show which focused first on bringing buyers and sellers in the communications market together -- a surprisingly novel idea in the communications conference market. And what a wild ride it has been as after the show was launched in 1999, the CLEC boom came into full swing and hordes of CLEC and ILEC decision-makers came to the show to buy all sorts of gear.

Then the telecom bubble burst and the carrier market slowed dramatically but the enterprise, SMB and government decision-makers came to the show in force. A few years later Vonage came onto the scene forcing incumbent telcos including rural, wireless and cable companies to look seriously at next generation communications.

BT Delays Ad Targeting

July 6, 2009

Back in December of last year, Peter Radizeski reported on privacy issues, lawsuits and executive departures from companies in the advertising targeting business. Two companies cited were NebuAd and Phorm. Phorm made headlines again today when BT announced it was going to postpone its own Phorm-powered ad targeting network so it could focus on other matters.

What is surprising to me is how BT could think it could catch up later in the ad targeting market.

Something Old and New at Tiscali International Network Media Event

July 6, 2009

A while back I headed out to Sardinia Italy to attend a media roundtable hosted by Tiscali International Network regarding the state and future of broadband technology. I do get invited to quite a few of these press/analyst events and this one really stood out in my mind due to the quality of the speakers and the location of the event itself. Sardinia is located in the middle of the Mediterranean and if you picture Italy as a boot kicking Sicily - a soccer ball, Sardinia would be located at the top of the kick.

Sardinia on the map

 

Stop Too Big to Fail

July 6, 2009

When I was younger there were many regulations in place which stopped banks from growing too large. Over the past decades, these regulations have been washed away and banks took the opportunity to acquire their way to becoming ever larger. Some of these organizations grew organically but it was the regulations which changed, allowing this growth to take place without limits.

Eventually we ended up with a system of banks and insurance companies which were such a large part of financial markets that they had too many hooks in everything to be allowed to go under.

15 Ways to Keep Your Job

July 6, 2009

Despite the trillion plus dollars spent by two administrations, job losses in the U.S. and around the world are at record levels. Most companies are not prepared to make it through this environment.

Boosting Twitter Productivity

July 6, 2009

If you have a fair number of people following you on Twitter and you want to know who all your followers are, you can have Twitter alert you whenever a new person follows. The challenge is in order to learn more about a follower you have to click on their link to get to their page on the Twitter server. This is where the "fun" begins as Twitter can get overloaded and response times can be painfully slow.

In order to alleviate much of the waiting pain, set up a rule which sweeps all email from Twitter into a folder which you can check very early in the morning or late at night.

Problems at Joost

July 1, 2009

Om Malik sums up the problems over at Joost quite well... The company is having a large round of layoffs and is losing the video war to Hulu and others. While Om explains all the factors which led to the company's demise such as their rapid growth, lack of focus and geographic distribution, I wonder if the biggest problem isn't the lack of intriguing or popular content (which he points out and elaborates on). The few times I used the service I was amazed at how little interesting content it had.

Featured Events