Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

November 2009

You are browsing the archive for November 2009.

Will we Ever See Rentable Netbooks on Trains?

November 24, 2009

Happy Thanksgiving 2009

November 23, 2009

Interop New York 2009 Videos

November 20, 2009

I got back from Interop New York 2009 last night and was pretty excited to conduct a number of video interviews in the new TMC Newsroom set. One of the videos I was particularly excited to conduct was with Dr. Gaston Ormazabal, Distinguished Member of the Technical Staff, Verizon Labs. Gaston and the team he works with have found some SIP security flaws and are working hard to solve the problems. These discoveries leave SIP servers open to attacks which come in a number of forms such as malformed packets, out of state machine order packets and packet floods. Gaston is working on these projects with Henning Schulzrinne, the inventor of SIP at Columbia University and he is also working with researchers at NYU.

Back From Interop NY 2009

November 19, 2009

Interop 2009 New York Day One

November 18, 2009

Some tech and political discussions from Day two of the show but really day one for me

I had a great set of meetings at Interop today and the energy at the show was quite inspiring. Talk of sales gains and the potential for acquisitions were common. In many of my discussions there was concern over the current administrations direction in terms of burdening small business owners.

Off to Interop NY 2009

November 18, 2009

ITEXPO East 2010 Miami Update

November 17, 2009

I just came across this web page with some important details on ITEXPO. I mentioned the keynoters in a recent post and I still think they are one of the best combinations of thought leaders in our space. Google Voice, Sprint, Digium, Polycom, Skype and Verizon Wireless are some of the companies you will hear from at the show.

In addition there are a full eight conference tracks you cannot find anywhere else:

How Carriers Can Cope with TV Over IP

November 17, 2009

It is obvious television viewing is merging with the web and as such, cable companies and other triple-play providers understand they are in increasing danger of becoming providers of dumb pipes. Of course the reason carriers are adverse to this distinction has to do with more than idle cocktail party conversation -- And what do you do? "Well, my company provides stupid data pipes." How nice - I think I'll go get a drink; it was nice talking to you.

You see, carriers want to continue selling enhanced or smart services so they can charge more for each.

The Disposable Business Netbook

November 16, 2009

The netbook craze continues and as the devices proliferate, they can be found in places like superstores and perhaps even some local supermarkets in high tech areas of the country. San Jose, I'm looking in your direction. But does it make sense to take a computer which is really designed for thrifty consumers and stick it in an office? My vote is probably not because for a little more money you can go out and get a full-fledged laptop and in many cases this will give you more performance or as we like to say in the tech world, increased bang for the buck.

Sagem-Interstar Adds Fax Support to Microsoft Exchange 2010

November 15, 2009

There has been a premature rush to declare fax dead and the reality is fax is alive and while it is declining, it is still a strong business for companies helping the transition from fax to fax over IP and especially T.38. Yes, just as IP is transforming communications, the newspaper and television businesses, it is changing the way companies fax. And as you probably know, one of the primary reasons companies use this medium is to send legally binding documents quickly and efficiently.

One of the companies who have chosen partners wisely in the past is Sagem-Interstar, the Montreal based provider of fax solutions has had deep integration with Cisco's products for a number of years and this relationship has obviously been good for the company.

Bugatti Veyron Wreck: Is Anything not on Video?

November 15, 2009

You really don't want to be texting while driving if you command the $1.73 million Bugatti Veyron. You may have heard a man recently drove his into a salt water marsh. Oh, by the way, supercars and salt water don't mix. As it happens, other than coral, seaweed, sand and marine life, really not much mixes with saltwater and lasts to talk about it.

Google Scaring Apple to Death?

November 14, 2009

If you don't think the Google business model of giving away as much as possible and subsidizing it through ad revenue is striking fear in the hearts of the tech world, you would be wrong. Even Steve Jobs seems afraid; you may be surprised to learn that Apple has filed a patent which has to do with showing ads in exchange for free entertainment. The patent specifically has Steve Job's name on it and specifies that users must respond to verify they are paying attention. It moreover details increasing levels of difficulty (a smaller and smaller box to click on, etc) of ad verification for the user, meaning you have an incentive to respond in order to show you are paying attention when you get a prompt to do so.

We Reprogrammed Our Site for the iPhone

November 14, 2009

You remember a while back I discussed how the real apple tax is the lack of Flash support from Apple? I further explained how virtually all websites with video have to create duplicate video formats for their content - Flash for most devices and H.264 for iPhones. It gets more complicated for a site like TMCnet which has a Flash-based media player which scrolls through article graphics when you visit the site. These graphics didn't show up at all on the iPhone and if we wanted anyone to see them on the world's fastest-growing smartphone platform we would be forced to reprogram the site.

Check out the red arrow for what I mean


Well we reprogrammed the site using jQuery/JavaScript and this allows iPhone and iPod Touch users to now see the feature graphics of the latest articles as TMC editors and designers intended.

Stay Ahead of The Ensuing Telecom Transformation

November 14, 2009

We are in the midst of a violent transformation of our communications networks which involves an immense amount of control being wrestled away from carriers and given to developers and end-users. Visit the iTunes App store or check out what is happening with free turn-by-turn GPS on an Android 2.0 device to get an idea of what I mean. The trend is not new by any means; the first time communications systems were allowed to interoperate with computer systems was in the eighties when the first Rockwell Automatic Call Distribution (ACD) systems started to communicate with IBM mainframes to give us CTI or computer telephony integration. This allowed screen pops which dipped into CRM databases allowing contact center agents to know who was calling and more than likely why.

Ixia Acquires Catapult, Agilent N2X Data Line

November 14, 2009

The pace of tech acquisitions is not slowing and one area worth watching is the testing market where Ixia has recently picked up Catapult Communications to further its wireless IP performance testing strategy - especially as the company positions itself to be a leader in the LTE space. In a meeting in Ixia headquarters in southern California the company explained to me that they continue to focus on a broad range of testing areas such as Ethernet, 40/100 Gb Ethernet, devices, fiber channel, storage area networks and virtualization. And don't forget about some of the other areas the company plays in such as voice, video and data.

During SuperComm the company announced a new acquisition of certain assets of the Agilent Technologies N2X Data Network Testing Product Line and Kelly Malloit the company's director of PR explains the move to TMC's Erik Linask in more detail in the video below.


One area discussed by Kelly is the fact that this acquisition allows Agilent's customers to purchase a suite of complimentary testing equipment and moreover, through this move - Ixia becomes a far more international company and furthermore has a much larger focus on the carrier space.




Suddenly Murdoch is a Real Threat to Google?

November 13, 2009

No sooner did I write my latest post on how Google could be in danger of the feds investigating them due to antitrust concerns does this entry turn up explaining how Rupert Murdoch and other newspapers could stop Google from indexing their content and force Bing to pay them for the right to do so. Murdoch has been threatening more and more loudly to take his content away from Google and most of us with any web savvy at all thought this would be similar in effectiveness to putting your head in sand when you are afraid.

But this Bing idea would shift the balance of power overnight. I am sure all websites would like to get paid by Bing for being included in their indexes.

Can The Concept of Open be Governed?

November 13, 2009

Warning - a bit of self-promotion ahead   and a discount - Guest Blog From Carl Ford

---

Dear Reader,

Welcome to the next generation of regulation- the one that will be focused on the Wireless device in your hands!



Antitrust Problems Ahead for Google?

November 13, 2009

In January of this year I asked if Eric Schmidt is cozying up to President Obama to protect a Google Monopoly. I took some flak for the post but the reality is the reality - the company seems to be taking over every facet of tech from book readers to voice to video to unified communications to cloud computing to photo sharing to video serving to office applications. Should I go on? How about turn-by-turn GPS?

Verizon's Rising Fees Still Makes Sense

November 12, 2009

Recently I commented about how Verizon's doubling of its early termination fee to $350 makes sense as the company needs to keep investing in ensuring its network is the best in the US. I may be the only person who appreciates having a fee go up as evidenced by the noise from journalists which is not subsiding. One of my favorite writers and video producers, David Pogue of The New York Times comments today that Verizon is gouging and has a plethora of ideas the company can implement to save consumers money.

Pogue has the following and very interesting comment to share:

New Gadget Blog

November 12, 2009

HP Buys 3Com

November 12, 2009

HP is acquiring 3Com for $2.7 billion and there are a number of reasons for this move. First of all, it is obvious the tech market is hot and Cisco and other companies are optimistic about the future as evidenced by the pace of tech acquisitions which is reaching the pace of the glory dotcom days. Moreover, large companies with strong balance sheets are able to access capital if they need it, allowing them to more easily acquire.

3Com for its part is a company with a broad range of networking gear which HP needs to go head-to-head with Cisco.

Bing Partners with Wolfram Alpha

November 11, 2009

Wolfram Alpha crashed on to the scene some months back as a computational knowledge engine which is a hybrid of software and expert-populated database of theoretically limitless knowledge. A simple query requesting the population of Norwalk, CT where TMC is headquartered for example brings back a result of 83,456 people and states it is an estimate from 2007.

At the time of its launch, the service was hailed as a Google killer but of course it seems we are all obsessed with the violent destruction of market leaders and as such when something which seemed better than Google turned up, many were ready to bet on it. The reality is that Wolfram Alpha is a different service and can be quite useful - but it isn't a search engine.

More on the Skype Soap Opera

November 10, 2009

Transition Contact Lenses Mimic Sunglasses

November 10, 2009

Online Advertising Powered WiFi

November 10, 2009

First it was free WiFi on Virgin America courtesy of Google... Now it seems there is a mad rush to give WiFi away in lots of places such as airports and even Times Square. It seemed to first start with Mountain View, California - Google's hometown, where the search giant hung radios to "light up" the city with wireless internet. Then of course it was Virgin America and more recently, Google will be giving away WiFi at 47 airports for the holidays.

Droid Won't Kill the iPhone But Google Guide Might

November 8, 2009

For the record, Google Guide is not a product or service developed by Google. To learn what I believe this service can become, please keep reading.

I spent some time with the new Motorola Droid this weekend and I interviewed customers and employees of the store and came away fairly impressed with what I heard and saw. Certainly my outing at the Verizon store was better than my recent experience checking out the Blackberry Storm 2.

Skype Lawsuit Settled, Skype/Ning Integration Has Huge Potential

November 6, 2009

Skype is certainly a major symbol for the IP communications market and although it plays in a niche in the market - consumer VoIP/Video, it is now a household name and having it entangled in legal limbo does it or the industry no good. You may remember that the company was in the process of possibly going IPO and then eBay decided to sell it. But there was a sticking point consisting of Skype's p2p technology not being theirs and the original founders, Janus Friis and Niklas Zennström playing hardball to cease Skype from working until they got paid what they believe they were owed.

Thankfully the companies settled and as a result eBay announced that the investor group led by Silver Lake, which had previously entered into a definitive agreement to acquire a majority stake in Skype from the company, has reached a settlement agreement with Joltid Limited and Joost N.V.

ITEXPO Keynoters Announced

November 5, 2009

We are thrilled to announce a slew of top notch keynoters for the upcoming ITEXPO which takes place in Miami, FL Jan 20-22, 2010. I will share them with you by first explaining why they were invited:

A keynote picture from ITEXPO East 2009 in Miami




Open Source

One of the biggest trends in tech this last decade has been open source and while you may not know this, I was a UNIX (the Linux precursor) system admin at TMC back in 1982 or so and I am a big fan of this OS which is reliable, stable and the strong basis for cost-effective solutions in a number of fields.

Verizon Termination Fee Increase Necessary

November 5, 2009

I just came across an article by Glenn Hall on the TheStreet.com which details outrage at the fact that Verizon charges $350 for their early termination fee - essentially this fee just doubled. His point is that as devices get more and more powerful and device envy increases, we should encourage upgrades. And his point makes good sense.

The challenge for Verizon Wireless is the incredible amount of money they have spent on their network.

WiFi on Delta

November 4, 2009

Another day, Another Airport

November 4, 2009

Past ITEXPO Keynoter Fiorina Runs for Senate

November 4, 2009

I am thrilled that a past ITEXPO keynoter Carly Fiorina will be running for the California Senate. Carly is a charming, personable and knowledgeable thought leader who gave a captivating address to a standing-room only crown in Los Angeles a few years back. Fiorina was a major executive at both Lucent and HP where she was CEO. It is my humble opinion that having a candidate who understands telecom and technology will benefit this great country of ours if for no other reason than she will be in a position to really understand the issues.

At Adtran Spectrum 2009 Event

November 3, 2009

Adtran Acquires Objectworld

November 2, 2009

Made it to Huntsville Airport

November 2, 2009

Speaking at Adtran Event This Week

November 2, 2009

Today I am headed to Huntsville, AL where I will be giving a presentation on the state of the industry to Adtran customers and I am really excited to be meeting with a number of carrier representatives and resellers at the event. Typically to get from New York to Huntsville I drive from Nashville, TN which a direct flight from New York but a 131+ miles away. Today I am connecting via Detroit directly to Huntsville - I am a bit surprised that there is such a direct flight when there isn't one from NY to Huntsville but then again I know there are auto plants in Tennessee which could explain why there are flights from Detroit.

Anyway, I was reminded of the importance of face to face communications as I saw this video interview of Scott Kargman by Suzanne Bowen.

MRV Communications Update

November 1, 2009

At Supercomm 2009 in Chicago I had a chance to speak with MRV Communications a leader in the carrier Ethernet market boasting among other things, access solutions for 10/100 GE, 10GE, SyncE, 1588, SHDSL and fiber which share a common OS and management interface. The 20-year old company was an early innovator in the field of lasers and now employs more than 4,000 engineers, has 6 R&D divisions and $538 million in revenue coming from a broad range of connectivity products primarily targeted at carriers and campus networks.

A common theme at the show was backhaul solutions and MRV too is looking to help carriers as they transition to 4G networks and more importantly the company like others in the market is helping service providers leverage packet-based technologies while giving up little the more expensive and proprietary circuit switched world has to offer.

Microsoft Doomed?

November 1, 2009

Bill Gurley writes correctly that Google is positioned to take over the world. I am certainly paraphrasing and adding some personal bias - he describes in detail how the company invested great sums of money to assemble a superior turn-by-turn GPS database which includes a street view and in so doing is now able to take marketshare from competing mapping vendors by using advertising to subsidize the cost of acquiring this information.

Advertising revenue in fact will drive the company's operating system, software as a service and just about everything else.

As the company shares part of this revenue with partners you have seen wide adoption of Android by wireless carriers and no doubt hardware vendors installing the Google Chrome OS are next.

Featured Events