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June 2010

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Invitation Only Video Interviews in San Jose with TMC

June 29, 2010

OK - it is kind of weird to call it "invitation only" if I am blogging about it but somehow it doesn't seem right to not let you know that TMC will be on-hand in Silicon Valley performing a host of video interviews with the best and brightest minds in tech and communications at the San Jose Marriott Tues, JULY 13th - Thurs, JULY 15th.

A sample screen shot of an interview which took place just outside of Washington DC


Here is a link to the most recent interviews I posted from a similar trip to the Washington DC area. If you are interested in consideration be sure to reach out immediately to Jaime Hernaez (jhernaez (at) tmcnet.com).

Since word got out about these interviews the spots have been filling up faster than in any city we have gone to so please be aware we expect all spots to fill up soon.

Here is a sample video from our recent DC trip



Russia Spies Use Ad-Hoc WiFi Network

June 29, 2010

In a world where the Internet is so pervasive and content flows so freely in such massive quantities, you would imagine encrypted information can be sent undetected between spy agencies and spies. Why, you may wonder would anyone transfer covert in any other manner? Still, this is exactly what happened when a gang of alleged Russian spies communicated via ad-hoc network between coffee shops and a nearby van. In addition, the ring made use of prepaid phones.

Amazon Outage

June 29, 2010

Cloud Computing Boosts Data Center Market

June 29, 2010

 


Thanks to cloud computing, cloud-based storage, cloud-based contact centers, cloud communications and a mix of other services hosted in data centers worldwide, the data center market is booming. A solid article about the market comes courtesy of David Gross at Seeking Alpha.

Coincidentally I will be moderating an Interactive Intelligence sponsored webinar focusing on cloud communications at 2:00pm EST today (don't worry; it is archived if you get to this post later or are busy at this time). I hope to see you online- in the mean time here is an excerpt from the above-mentioned article.

Dell, Toyota, BP: Sometimes a Reputation Can't Be Repaired

June 29, 2010

Two of the most celebrated brands in the world this past decade have certainly been Dell and Toyota and the companies were so good in fact that universities used them as models other companies should aspire to. We are talking about legends here. Dell's supply chain and Toyota's emphasis on quality. Any other company would give anything to be compared to these guys.

iPhone 4 Quite Polarizing

June 29, 2010

While many bloggers have been on a rampage about the new Apple death grip required to hold the new iphone 4 in a manner which does not cause signal degradation, I thought it may make sense to briefly focus on a few positives.

The first is the polarized screen which looks quite sharp to my Maui Jim wrapped eyes. A few other early likes are the digital zoom and the flash which is quite powerful.

I should mention that in normal usage with the phone I haven't had any problems. Then again, I use the phone more as a data device and typically use a bluetooth headset when speaking... The phone stays in its case.

I am not blown away by the iPhone 4 but perhaps that is because the previous 3Gs was so good and set a high bar.





SpaceNet, Angel.com, HyperOffice, Parature and other Video Interviews

June 28, 2010

Last week I was in DC and met with a number of companies in the surrounding area which I wrote about in this entry. In an effort to keep you up to date on more of the interviews I have posted others below and hopefully they are useful to you.

SpaceNet is a managed network services company with roots in the satellite space. The two videos below show the breadth of the company's offerings (Apple users click here: SpaceNet overview, Coms on the move)



Angel.com, a division of Microstrategy talks about their company's cloud-based IVR and contact center solutions for the global 2,000 (Apple link)


HyperOffice boosts small business collaboration and productivity - carriers/channel welcome (Apple link)


Parature is a leader in customer service solutions and enables 20M customers and a Facebook page near you (Apple Link)


Bay Bridge Decision Technologies makes strategic planning software for contact centers with 350+ agents (Apple link)

SkyBitz was formed from a DARPA grant and focuses on low-powered asset tracking and has over 30% market share in the trucking space. Using GLS not GPS, the company adds proprietary technology to solve for location on servers.
















Optimum WiFi Speed Test

June 28, 2010

My car got hit in a parking lot this weekend and the person who drove into me was nice enough to leave a note and offered to pay for the repairs. Anyway I am at the auto body shop and buckets of rain started to fall the moment I arrived. Suffice it to say it seemed like a nice time to sit and get some work done. I noticed Optimum WiFi was responding well so I decided to run a SpeedtestX HD test on the iPad. Not bad results at 3.4 Mbps down.

HDTV Buying Tips

June 28, 2010


If you are looking for an HDTV you want to be sure you
take many different items into consideration such as manufacturer specifications, product reviews, return policies, etc.  As one coworker reminded me today - be sure the TV you purchase has a powerful amplifier in case you don't have a separate sound system.

You will also probably want to be sure the connectivity options you need in the future are included. Internet connectivity and even WiFi functionality may be very important to you in the next few years if not today.

This article is a good place to start when researching so be sure to bookmark it for when that important HDTV buying decision comes around. BTW, 3D HDTV looks amazing and is worth considering. But before you decide to go 3D be sure to try it in the store for 20 minutes as some people get sick from watching.





Should Internet Censorship be Allowed?

June 28, 2010

 


Book burning is one of the most horrific acts humans are capable of and when done by an oppressive regime with the goal being to keep information from reaching the hands of its citizens, all humans lose out. In the age of the Internet however Web sites and social networking services sometimes take the place of books - and shutting such services down could be considered the equivalent of burning books.

The issue arises once again via the controversy surrounding Google vs.

Sonos Nearly Perfects Home Audio

June 27, 2010

This summer more Americans than ever are conserving cash by taking staycations and in doing so, many are looking to add nice touches to their homes to make their lives more comfortable. A new 3D TV may be one way to go about improving the house but another is boosting the capability and functionality of your sound system.

For many months I have been enjoying the Sonos multi-room music system which uses WiFi to stream many different types of audio throughout your home. What made me decide to go with Sonos myself was their introduction last winter of an all-in-one "boom box" style stereo which looks like something Apple or Bose would make.

What Happens When BP Spills Coffee?

June 25, 2010

The web can be your worst enemy when you are a company at the center of an environmental tragedy and causing massive amounts of oil to destroy livelihoods and more. Recently I wrote about an effort by Greenpeace online to come up with a new logo for BP as it relates to the oil spill/catastrophe. Now there is a very viral video from UCB Comedy making the rounds and showing what happens when BP spills coffee.

It is pretty funny and worth a look.


Once again, it reminds us how important social media and the web can be to a company's brand and reputation. Granted, 24x7 cameras in HD showing how much oil you are responsible for leaking into the Gulf of Mexico is tough to top from a negative public relations perspective.




Russia to Duplicate Silicon Valley? Good Luck With That

June 24, 2010

Which country wouldn't want to duplicate the success of Silicon Valley? What leader wouldn't want to be the one who brought their country to the technological forefront? TMCnet's Erin Harrison reports that Russian President Dmitry Medvedev toured Silicon Valley on Wednesday to explore the so-called "origins of success," at Twitter's San Francisco headquarters. Medvedev reportedly set up a Twitter account under the name KremlinRussia and sent his first tweet.

US World Cup Win, Earthquake, BP, Twitter and More

June 24, 2010

Yesterday was certainly made for Twitter as news flowed in so fast it was difficult to cover the major events with any more depth than 140 characters. First there was the report that the US had an exchange of generals in the Afghanistan war while at around the same time the BP oil spill took a turn for the worse when a robot accidentally knocked into some equipment causing the spill volume to increase.

All this while in World Cup news, the US prevailed in a historic win in the final moments of a game against Algeria - even though it seemed referee calls in back-to-back games were decidedly anti-American (US Vs. Algeria, US vs. Slovenia) resulting in two important goals being called invalid.

Leverage Social Influencers with Pursway

June 23, 2010

Human beings are extremely social creatures and the term social networking which we often tie to the electronic world of blogs, Facebook and Twitter is really just an extension of what humans did before the age of computers and interconnected devices. The difference between today's social interaction and those of the past is we can now measure and manage the process and leverage the interactions of the networks to help promote brands.

There is more of course as the efficiency of electronic communications means we don't need to use a telephone or pencil and paper to communicate and moreover people can reach entire groups with the minimal effort related to a simple tweet or status post.

People often turn to their friends and others they trust for opinions because they are hit with so much branding that they aren't sure which phone is best or which car has the softest ride.

The Need for Wireless Broadband Speed on Amtrak

June 23, 2010

Having been an early adopter of 2G, 1X, EVDO, 3G, etc I can tell you the speed of wireless access on the train between Washington DC and New York and back seems worse than at any point in recent memory. Here are some speed test results from AT&T Wireless and Verizon Wireless and you can see they are terrible. Actually they are much worse than the numbers here because of the frequent random delays. It is virtually impossible to work at such speeds and repeated tests show similar numbers and I have seen many speed tests freeze up.

This is the result of the Verizon Wireless speed test



The result of the tethered iPhone AT&T speed test




It is worth noting that the Verizon scores are based on the wireless modem in my Dell Latitude E6500 laptop while the AT&T score is based on a tethered iPhone.










Some TMC Newsroom Videos from DC

June 23, 2010

TMC Video Studio in DC Area

June 22, 2010

Vantrix CMO Gives Thoughts on Wireless Data Caps

June 22, 2010

I have mentioned before that even if you feel your data usage will never exceed 2GB, you are likely underestimating your broadband needs of the next few years. This is without a doubt the case as you start to stream video from your device on a more regular basis. If you look at the evolution of social sharing, it began with words, migrated to photos then videos and now streaming. Even though we are at the very very early moments of the live video streaming revolution, one of the companies in the market - Ustream already has a website ranking in the top 450 in the world according to Alexa (lower numbers are better and sites like Google, Yahoo, Facebook and Twitter occupy some of the top spots).

Heading to DC for Videos Shoots and Interviews

June 21, 2010

Communications in the Cloud Webinar

June 21, 2010

As the move to the cloud gathers steam, the competition has grown substantially and a trend worth watching is what happens to the pure-play cloud communications companies when the CPE competition migrates to the cloud as well? Recently Joe Staples, CMO of Interactive Intelligence came by the TMC newsroom to discuss his company's move to the cloud. You may remember Interactive Intelligence pretty much was the first and longest-running company to have unified communications products - they launched theirs in the mid-nineties. In two video interviews, Staples discussed the trend towards CaaS and his company's offering in the space.

BP Oil Spill Symbolizes Dissatisfaction with Government

June 17, 2010

Watching the Congress grill Tony Hayward kept me from peak productivity today as my frustration with the government boiled over. After listening to the back-and-forth it became more apparent than ever why the approval rating for Congress is so abysmal as it quickly became clear that the banter had more to do with having sound bites for reelection commercials than for any other reason.

Many of the questions in the hearing had to do with why BP hasn't fixed its problems with safety and it was pointed out repeatedly by government officials that BP has been plagued with such challenges for many years. But Dear Congress, my readers and I pay your salaries and are wondering - If you knew this company had such a bad safety record, why did you allow them to drill in some of the most deep and difficult waters on the earth?

DashPad App Store Alternative to Get Weather Widget

June 16, 2010

Recently I wrote about the DashPad environment from PXL Creations which allows iPad users to utilize Safari instead of the App Store to install widgets which multitask and allow you access to a bunch of tools like a calculator, notepad, calendar, searching in Google, the Yellow Pages and more. One request I made in a post on the matter was I hope that a weather widget would come soon. It seems the company will oblige me as I heard word late last night from company president Charles Carver that the weather widget is next to be released - along with performance improvements.

If you are a widget lover and have an iPad, $10 will get you access to a wonderful alternative to the Apple App Store.

Apple App Store the OPEC of the West

June 16, 2010

I try to always look out for my readers and as such I have been one of the harshest critics of closed app stores and how they could change the computing paradigm via censorship which is not good for users. But for the US there may be very important reasons to embrace this new transformation - especially as it pertains to the Apple and iTunes App Store. To set this article up let's explore the extent of global software piracy - currently the total amount of pirated software stands at $53B according to a study by the BSA and IDC.

According to the report: 

How You Know Amazon has Made it

June 16, 2010

Skype Problem with your Payment Scam

June 16, 2010

TMC has been getting inundated with emails lately about problems with Skype accounts we don't own. We checked into the malicious script embedded in the emails and they appear to send you to servers in Estonia where your computer is likely to be infected with malware. Not that I need to tell you but - stay away - and be sure others who may fall for this scam know not to click.

E-mail attached:

Looking for CXOs in DC/Maryland for Video Interviews

June 15, 2010

Attention readers - in our never-ending quest to keep TMC's growing audience up to date on the latest happenings in the market we will be in DC with our video crew next week interviewing companies in the Baltimore and Washington DC area. We are looking for CEOs, CMOs, and Presidents at companies which are in the tech and/or communications spaces. This includes 4G, satellite, cable, etc. Here is a sample of what the finished video will look like.

If you are interested, the exact dates are Tuesday, June 22nd and Wednesday, June 23rd and the location is the Gaylord National Resort & Convention Center in National Harbor, MD (directions).

Please contact Jaime Hernaez for consideration.



Google's Thoughts on Apps Marketplace

June 15, 2010

Recently I wrote about the Google Apps Marketplace and how it brings a walled garden approach to the desktop and my thesis revolved around the idea that a few years back you could download any piece of software you wanted without having to go through a gatekeeper. I am not a fan of censorship of any kind - after experiencing a world where I could download any application to any computer I own, I am now seeing that this situation has changed for the worse. In my family there are various devices and more of them have Apples logos on them and the newer ones only allow you to install apps through the Apple approved App Store.
 

And I am fine with the idea that Apple likes to protect its users by screening for malicious software but many of my readers tell me they are very uncomfortable with their censoring of apps which they feel are offensive, sexually suggestive and/or competitive. I have nothing against Apple but I have everything against any company which limits the choices of my readers after they spend their money to purchase a product.

Interop 2010 Las Vegas Video Summary

June 14, 2010

We've got lots of great content from Interop 2010 Las Vegas which I am still getting questions about so I decided to post a summary of some of the articles which TMCnet has written as well as providing links to the videos which were shot on location. These articles are all about the videos by the way - allowing you to read about videos you may not have a chance to view.

Articles:

Entuity  Motorola  Server Technology Highly Reliable Systems F5  Cisco  Clearhub  Infoblox  Corning Cable Systems DisplayLink  Tripwire  Brocade Talari Networks ShoreTel Metageek Spirent Elixir Technology  Polycom OPNET Technologies AMAX  FullCircle Wireless Crescendo Networks  VPI  Riverbed  SysAid  Force10 Networks The Planet D-Link  Xirrus  NetScout  Verne Global  Opswat ExtraHop Networks  Apposite Technologies Telcombrokers  Splice Communications  Netlist  Sonicwall  IXIA  Dynamic Network Services Edgecore Networks Napatech  Westcon Group Morphlabs Avaya  Palo Alto Networks IBM  Telesphere  Radvision  Anixter  Radvision  Spiceworks  Gale Technologies  ESET  Splunk Blue Coat Systems  Sennheiser  Voltaire  Viridity  Cradlepoint Diskeeper  IP Infusion Saba  Gigamon  Joulex  Paessler  Sagemcom  Internap  OpenText  Network Instruments Anue Systems Vidyo  Lancope  Vu Telepresence Aprius  Netronome 
Videos:

Day 1 - Tuesday     Entuity Kenneth Flapproth VP, Marketing Motorola Dr. Amit Sinha CTO, Wireless Lan Server Technology Calvin Nicholson Senior Director, Software Highly Reliable Systems Darren McBride CEO F5 John Matthews Vice President, IT & CIO Cisco Chris Kozup Sr. Manager, Mobility Solutions Clearhub Michelle Chan Managing Director Infoblox Gregory Ness VP, Corporate Marketing Corning Cable Systems Alan Ugolini Manager, Data Center Market Development DisplayLink Dennis Crespo EVP, Marketing & Business Dev't Mellanox Technologies John Monson VP, Marketing Tripwire Gene Kim CTO & Founder Brocade Jason Nolet VP of Application Delivery Products Talari Networks Andrew Gottlieb Founder & CEO ShoreTel Kevin Gavin VP, Marketing Metageek Ryan Woodings Chief Geek Spirent Tim Jefferson General Manager, Converged Core Solutions Elixir Technology lau Shih Hor   Polycom John Antanaitis VP, Product Marketing OPNET Technologies Alain Cohen President AMAX Shoulin Chua Business Development Manager FullCircle Wireless Shelton Basham CEO Crescendo Networks Opher Dubrovsky AVP, Product Marketing VPI  Patrick Botz VP of Marketing Riverbed Apurva Dave VP, Product Marketing SysAid Saar Bitner Director, Marketing and Sales Force10 Networks Kevin Wade Sr. Director of Product Marketing       Day 2 - Wednesday           The Planet Doug Erwin Chairman & CEO D-Link Daniel Kelley Sr. Director of Marketing Xirrus Dirk Gates CEO Netscout Steven Shalita VP, Marketing Verne Global Tata Cantrell CTO Opswat Benny Czarny CEO ExtraHop Networks Jesse Rothstein Founder & CEO Appostie Technologies DC Palter President Telcombrokers Nancy Ridge VP  Splice Communications Andy Coan President & CEO Netlist Christopher Lopes VP, Worldwide Sales Sonicwall Douglas Brockett VP & GM IXIA Atul Bhatnagar President & CEO Dynamic Network Services Chris Widner Customer Support Manager Edgecore Networks Iain Kenney Director of Product Marketing Napatech Erik Norup CMO Westcon Group Anthony Daley EVP, The Americas Morphlabs Winston Damarillo CEO Avaya Joel Hackney SVP & President, Avaya Gov't Solutions & Data Business Palo Alto Networks Howard Ting Director of Marketing IBM Dr. Kristof Kloeckner VP of Strategy & Technology, IBM Software Group Telesphere Clark Peterson CEO Radvision Amir Zmora VP, Marketing Spiceworks Jay Hallberg VP, Marketing & Co-Founder Gale Technologies Dean Hamilton SVP of Engineering and Product Management, CTO ESET Jeff Debrosse Sr. Research Director, North America Splunk Godfrey Sullivan President & CEO Blue Coat Systems Eric Tooley Technical Marketing Manager Sennheiser William Whearty VP, Sales - Retail Voltaire Asaf Somekh VP, Marketing       Day 3 - Thursday           Viridity Michael Tresh Director of Product Management Cradlepoint Don Bush Director, Marketing Diskeeper Colleen Toumayan VP of Public Relations IP Infusion Shane Rigby VP, Global Sales Saba Milland Pansare Sr. Director of Product Marketing Gigamon Kevin Jablonski VP, Marketing & Business Development Joulex Thomas Noonan President & CEO Paessler Kenneth Sansofsky GM, North America Sagemcom Dan Aronson North American Sales Manager Internap Amar Khan VP, Product Management Good Dimitri Volkmann VP, Enterprise Product Management OpenText Geoffrey Anderson Sr. Product Manager Network Instruments Steve Brown Product Manager Anue Systems John Delfeld VP of Marketing Vidyo Marty Hollander SVP, Marketing Lancope David Cocchiara CFO & Head of Corporate Development Vu Telepresence Akash Saraf CEO Aprius Craig Thompson VP, Product Marketing Netronome Daniel Proch Director, Product Management Anixter Andrew Jimenez VP of Technology








Phone.com and the Next Phase of VoIP

June 14, 2010

If you want to thank someone for lowering your phone bill, you have a few options - you can thank the founders of Skype and Vonage or go back to the nineties and thank the many people at VocalTec who invented and popularized VoIP before anyone else even thought of it. Much of the reason TMC decided to launch a magazine titled Internet Telephony back in 1997 was because we saw the transformational power of the IP telephony gateways and software which VocalTec produced.

VocalTec co-founder Alon Cohen is a personal hero for what he did by literally changing the way the world communicates. Moreover, I am often called by patent attorneys who are involved in patent cases regarding technology which Cohen invented many years earlier.

Microsoft to Help OEMs with Windows Phone 7 Development

June 11, 2010

It is no secret that apps are the key to platforms and anyone who lived through the eighties remembers the massive advantage Apple computers had over PCs in the graphic design world because of programs like PageMaker and Quark Express. In those early days, if you wanted to be a desktop publisher using the PC you were forced to use Ventura Publisher from Xerox and while the program excelled at book design, it stunk at magazine layout.

Apple is obviously winning the app war in the smartphone and now tablet market and you may be wondering how Microsoft will get anyone to develop for its forthcoming Windows Phone 7 OS - especially since Silverlight is not really very popular. It seems the company will hire its own developer(s) to assist OEMs in developing apps to get things started.

Malicious Software to Avoid Online

June 10, 2010

As a tech person I am often called upon to help people I know fix their computers when there is a problem. While my regular readers are no doubt aware of many of the Internet scams which infect computers with malware, Trojans and viruses, I imagine many of you have had to spend hours and money trying to undo damage done by some of this software because others have been duped into clicking where they shouldn't have.

Having said that, I have been meaning to put together some graphics of "legitimate looking" scams to avoid and today my capable MIS team sent these images around - which of course reminded me to attend to this post which has been on my mind for a while. Feel free to forward it to users who you believe will benefit from seeing what to avoid online.

Where is Rich and Those CBx Videos?

June 8, 2010

I swear I haven't been playing hooky today and yesterday - I have in fact been meeting with lots of very innovative Canadian companies - most of which I met for the first time. Innovation as always is alive and well up here in Canada. It is also surprisingly cold at night this week (why I don't check weather forecasts every time I travel so I can remember to bring a jacket is beyond me) and the people here seem to love living in Canada. Moreover they say the quality of life and crime rate is low but the taxes are ridiculously high.

Up in Quebec Today

June 7, 2010

TMC Gets Written up in Norwalk Hour Newspaper

June 4, 2010

I am fortunate that I get to speak reporters about my company from time to time and whenever I do I always worry until the article comes out. Reporters are busy (speaking from experience) and they don't always get all the facts right. I always blame myself when this happens - after all if you communicate in a clear, concise manner with an organized, structured system of segueing between topics, it is much easier to follow.

Personally I have sat in briefings with charismatic tech leaders who spend 30 minutes talking and when I look at my notes, I wonder what the heck was said.

Social Networking News: Blogging, Facebook and Government

June 4, 2010

TelX and Cisco Ethernet Exchange and Bandwidth Predictions

June 4, 2010

New TMC video personality discusses the latest communications and technology news

Please join me in welcoming Juliana Kenny to the TMC news room and to the TMC team where she will be writing, editing and producing videos. Here is her first video which discusses the newly launched TelX Ethernet Exchange - which will allow carriers and enterprises to interconnect their Ethernet networks. This Cisco-powered service should be quite successful based on my early discussions with TelX customers as well as TelX executives.

DashPad Brings Widgets to iPad via Safari

June 4, 2010

For most developers, Apple's App Store is a dream as it allows you to publish an application, allow Cupertino to deal with distribution and then receive regular paychecks as products are purchased and downloaded. That is of course unless your application or class of apps find itself/themselves in Apple's crosshairs. Most recently Apple decided that widget-based apps and those which create their own desktops will be banned from the company's store - even if they have been approved in the past.

Coincidentally a company called PXL Creations recently released a Safari-based desktop called DashPad for the iPad which supports its own custom widgets for a clock, calendar, Yellow Pages, calculator, unit converter and notepad.

Ping Pong Shots From TelX CBx 2010 Party

June 2, 2010

TelX CBx 2010 Kicks Off

June 2, 2010

FCC Exceptionalism and Supremacy?

June 2, 2010

A guest post worth reading from Scott Cleland, Founder & President, Precursor, LLC:


Read it on Precursorblog.com

Often stepping back to gain perspective, and to try and see the forest for the trees can be highly instructive. However, if one steps back to see the big picture of how this FCC is attempting, unilaterally, to change U.S. Internet policy, the view is surreal.



AT&T's new Data Plans Good for Wireless Investment?

June 2, 2010

As Gary Kim points out, AT&T will soon be revamping its data rates and plans for iPad users. Currently the plan is $30 for an unlimited amount of data per month. Going forwards, DataPlus will provide 200 MB of data for $15 per month (additional 200 MB chunks of data also cost $15), and DataPro, which provides 2 GBytes of data for $25 per month, with every additional GByte costing $10.

Is Wired on iPad The New Model For Magazines

June 1, 2010

My company TMC was fortunate enough to have been building proprietary content-targeting technology enabling us to create news-generated communities for our customers back before the dotcom bubble burst and as such over the past decade we have seen a tremendous amount of our revenue shift from print magazines to the over 130 communities (channels, GOCS) we have built for our monthly sponsors.

Well over a decade ago we had a newsletter subscription list which received over 50 registrants per day. We decided that we needed more information from our readers and as such we decided that just asking for an email address wasn't enough - we needed demographic information so we could more accurately target promotional offers to our audience.

Big mistake - the subscription rate fell immediately to a few per day.

Facebook Like Button Outage

June 1, 2010

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