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September 2010

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Reseller 2.0 Session at ITEXPO West 2010

September 30, 2010

Check out this reseller session at ITEXPO next week in LA... I haven't written about this before and I wanted to bring you up to date. Here are the details on our reseller panel taking place next week. It should be great.

I am blogging on an iPad with complex HTML code so I'm crossing my fingers to make sure this comes out ok.

Free Workshop at ITEXPO

Reseller Day 2.0:
Blueprint for Success in the Next Decade

Tuesday, October 5th

Introducing: Reseller Day 2.0: Blueprint for Success in the Next Decade.

On October 5, 2010, Reseller Day 2.0 provides you with a forum for you to learn about cutting edge new solutions you can represent, to meet with many new potential partners, and to study proven sales techniques to help improve your team's performance.

Always one of the most popular workshops at ITEXPO, Reseller Day has been completely revamped to increase value for you.






ITEXPO Show Daily: M2M, Cisco and Wireless Backhaul

September 30, 2010

MSP World - Now with Networking Reception

September 30, 2010

MSP World has become one of the hottest events at ITEXPO and it has just gotten better with the addition of a new event. Here are the details:



Just When You Think It Can’t Possibly Get any Better... Add Cocktails

MSPAlliance MSPWorld is already the most highly anticipated new event at ITEXPO.
The price of just $95.00 is unbeatable.
The roster of talent is unbelievable.
And now the conversation can continue at the just-announced Networking Reception on Monday, October 4.
Come to learn, stay to discuss.



Los Angeles Hits Record Temperatures. It’s Time for Cloud Coverage. From Public, to Private, to Hybrid: It’s all About Clouds

Adam Famularo, general manager of the Cloud Computing business at CA Technologies will discuss Cloud Computing in the keynote address at the MSPAlliance MSPWorld 2010 Conference.

"Cloud computing represents a dramatic shift in the way organizations and service providers are building, managing and consuming IT services," said Famularo.





Leading Health CIO Joins ShoreTel During ITEXPO Keynote

September 30, 2010

My team has made a tremendous effort to bring more practitioners to ITEXPO to help our attendees learn from real-world experience of others. Our goal is to serve you better and we have had numerous requests to to add more real-world discussions to some of our content offering such as major speaking slots.

Rusty Williams, CIO of the Evangelical Lutheran Good Samaritan Society (seriously - they don't use an acronym?)  , a leading health services organization with more than 17,000 employees, will Join ShoreTel’s  Kevin Gavin in a keynote address at ITEXPO West 2010, on Tuesday, Oct. 5, at 3:30 p.m., in the Los Angeles Convention Center.

Remember - the show takes place Oct. 4 to 6.

Williams, heads up all technical and operational activities pertaining to information services, including creating and maintaining a corporate information services strategic direction. By attending the keynote you can learn from his experiences on how simplifying communications at his organization will empower more than 17,000 employees across the US.





SIP Trunking: 190 out of 200 Unprepared!

September 30, 2010

Photo of past SIP Trunking session at ITEXPO



Many thousands of attendees have been part of the Ingate SIP trunking sessions at ITEXPO over the years and yet Joel Maloff of Maloff NetResults notes, even a year ago, “it was like talking to the wind,” when it came to voice network security.

It seems to me the early part of the SIP trunking education was discovering what it was and how it could help you. Now that we are seeing massive adoption rates the next phase of market education will include SIP security and ensuring calls are protected from prying ears inside and beyond your organization.

Erik Linask has more in an in-depth article on the matter. Be sure to come to the SIP Trunking sessions at ITEXPO which is now the SIP Trunking-Unified Communications Summit.







Overview of ITEXPO West 2010 Events

September 30, 2010

Hi all, my marketing team was good enough to provide me with this comprehensive overview of ITEXPO and all the related events and content at the show which takes place Oct 4-6, 2010 - yes, next week. I hope this snapshot is something you find useful.

From Grids to Clouds, ITEXPO Has It Covered. So Much Value for Your Investment. Free Workshops, Great Networking, Amazing Keynotes, 12 Collocated Events.

Video Channel for ITEXPO

September 30, 2010

Latest News from Plantronics and Alcatel-Lucent

September 30, 2010

I just happened upon the latest Internet Telephony newsletter and these articles are worth a  read. The Maryland headset story is focused on another state mandating hands-free driving but what makes it interesting is that Maryland drivers have the second-longest US commute. In addition the Alcatel-Lucent ng Connect initiative seems to be gaining traction with 22 11 member companies looking to develop a common framework and standards which will allow more sophisticated 4G and LTE services.


Finally, the Avaya and Skype story is good news for people such as myself who have been wondering why two communiocations companies with a  common parent aren't collaborating more closely.

» Pinger to Offer Free VoIP Calling with New App

» Avaya and Skype Partner for Better Business Communications

» Aastra to Demonstrate Microsoft Lync-Compatible Phones at ITEXPO West


Billions Lost to Business Disruption

September 29, 2010

CDW recently performed a survey discussing just how much money is lost by business to disruption. Here are some of the findings:

  • 200 businesses completed the survey
  • Half (51 percent) experienced problems connecting to their IT network from other locations
  • Half (50 percent) had problems connecting from inside their business locations 
  • Nearly half of respondents (46 percent) said employees could not access the necessary company resources to do their jobs
  • Almost one-third (29 percent) said employees had problems communicating with each other via internal phone systems and/or e-mail 
  • 28 percent said their networks were slower than expected and could not support the increased traffic from remote locations
  • Hardware failures caused 29 percent of network outages, followed by a loss of telecom services to facilities (21 percent)
The survey reinforces the importance of of business continuity planning and moreover as we become more connected and our applications continue to rely more on the cloud, outages which used to cause minimal damage can become downtime disasters.

Here is more on the report (PDF) and how CDW plays in this area.



How a Contrarian CEO Beat the Optical Bubble Burst

September 29, 2010

Advanced Fiber Systems or AFS was recently sold to Zayo Group and straight shooting CEO Dave Rusin just sent out the following letter about stepping down. As he mentions below - over 1,500 telecom companies went bankrupt this past decade and hundreds of billions of dollars were flushed down the toilet. Why did Dave's company make it through? The letters and videos tell the story.

It’s been 10 –years since Founding American Fiber Systems and as of Friday, we will complete our merger with the Zayo Group.



Latest on 4G Wireless Evolution Event Next Week

September 29, 2010

Here is the latest on 4GWE which is collocated with ITEXPO next week in Los Angeles - Oct 4-6, 2010. See you there.


4G Wireless Evolution • October 4-6 • L. A. Convention Center 4G Conference Agenda Speaker List Register Contact Us Exhibitor List 4G Wireless Evolution Continues to Evolve
Check out the newly updated 4GWE conference brochure.
  • New Speakers
  • More Sessions
  • New Exhibitors
  • More Opportunities to Network

Download the 4GWE Conference Brochure
Today for more information


The 4G Wireless Evolution conference is the epicenter of the communications and technology industry, but your conference experience doesn’t stop there.
Your 4GWE conference pass also includes:

4G Wireless Evolution

4GWE focuses on the evolution to a 4G infrastructure and the mobile broadband applications that it will enable. 4GWE represents the wireless ecosystem; from service providers seeking answers on delivering services and meeting demand, to device manufacturers and developers seeking to understand the killer 4G applications and the partners that will distribute these applications.



M2M Evolution

The M2M Evolution Conference embraces the any-to-any strategy of the Internet today.







ITEXPO is in South Hall of LA Convention Center

September 29, 2010

Avaya Flare and Tablets at ITEXPO Next Week

September 29, 2010

Avaya Inc., on Flickr" href="http://www.flickr.com/photos/avaya/4990234868/">

The Avaya Flare interface is designed to be your enterprise social network and I recently witnessed it in person and running on an Avaya tablet which had a video camera, stereo speakers and more.

Avaya, Cisco and RIM want to be the enterprise tablet provider of choice and in Avaya's case their strategy revolves heavily around collaboration and video - they really see their solution as more of a competitor to the entry-level telepresence and other video endpoint companies.

I could go on but I am sure you've seen my live blog from the launch event by now and you are likely just as excited as I am to hear Avaya's Phil Edholm speak at ITEPO in LA about these exciting new developments. Mark your calendar for Tuesday, Oct 5th at 12:45 PST. Here are the details.







Sonos iPad Remote Control

September 29, 2010

I have been waiting for a over a month for the Sonos iPad application become approved because the wireless home stereo company has told me it was on its way and had new features. The software was approved last night and I spent a few minutes with it this morning.

In short the large screen size of the tablet allows the simple single zone interface to be been replaced with a multiple zone interface allowing you to see the status of  music players around the house.

Sonos Remote Control for iPad in action - video



Other interesting things you can do with this new app is drag and drop songs and albums into queues corresponding to various zones and create playlists with friends.

Sonos Controller 200 - standalone hardware remote - for comparison purposes


In addition you can now listen to AAC radio stations which means 100,000 additional choices to entertain you. in the past I have lauded the company for its ability to rapidly connect you with the programming of your choice so Sonos has made something great even better.

Sonos Remote Control for iPad in action - photo


One warning - when you download and run the iPad software it asks you to upgrade your Sonos system with new firmware and it takes a few minutes per device you have. And since the iPad has no multitasking ability at the moment, you can't do anything else with your Apple tablet while this upgrade takes place.

Sonos iPad remote and black S5 all-in-one music player


In short - this new and free software makes a great product better and moreover it makes using the physical remote control pictured above or iPhone software seem inferior by comparison.






















Special Offer on Optical Education

September 29, 2010

Latest on StartupCamp at ITEXPO West 2010

September 29, 2010

StartupCamp, Communications Edition which was one of the most exciting events at ITEXPO earlier this year in Miami has some exciting news. It has just named its final presenter - Cloud Telecomputers.

Here is an excerpt from the news release:

The organizers also announced a charity connection to StartupCamp that is sure to add intrigue to an already high-energy evening. Audience members will each receive up to $100,000 in play money, and with it instantly become "angel investors" for a night. Once all the companies have presented, attendees will be asked to "place their bets" by creating a portfolio of at least two of the startups.




Why Los Angeles Needs a Smart Grid ASAP

September 28, 2010


By now the record-setting temperatures in Los Angeles are likely known by everyone with a computer or television - an all-time high of 113 degrees and this record broke the thermometer! Wow! Due to the current unintelligent state of the electrical grid the best solution to dealing with this heat wave has been to ask consumers to turn off appliances in the afternoon and remind them to turn off the lights when they leave the room.

There has to be a better way - and there is. The smart grid is coming and when it does it will allow utilities and appliances and gadgets to work together in an automated fashion to ensure the dynamic nature of the grid is taken into account when heat waves and other "demand-generating" events take place.

For example, imagine if all bathroom hot water heaters and electric hand dryers in office buildings were able to temporarily shut themselves down when the grid is dealing with a stressful event?




Why Microsoft isn't Acquiring

September 28, 2010

We know Microsoft hasn't made an acquisition in a while and lately, this fact has become all the rage on the web.

The reason is simple, the company is too large to be as efficient as it once was and it is currently dealing with a wealth of challenges in the mobile, tablet and cloud spaces which require slow and careful introspection.

The company has lots of cash cow businesses but perhaps in the future it needs to become more streamlined and divide up into smaller working groups with more autonomy. This approach didn't work for the SMB PBX Response Point group so it is unclear what the software giant needs to do to become more nimble.

Odds are the only solution is a reorg and management shakeup.

But even if this is done, the largest concern the company should have is the onslaught of slick Apple devices continuing to grow in market share.







TMC Launches Information Technology Magazine

September 28, 2010

Hi all,

Many of you know TMC as one of the few media companies evolving and growing. Thanks again to our readers and sponsors - obviously without you we wouldn't be where we were - and it is a pleasure to be a vital resource to all of you.

Having said that we are doing something unexpected with the purpose of serving you better.

Latest ITEXPO West 2010 Show Daily

September 28, 2010



The latest show daily for ITEXPO in LA is out and here are some headlines you may find of interest:

ALOE Systems to Exhibit Carrier Grade Softswitch Solutions at ITEXPO'Meet the HD Handset Vendors' Loaded with Chances to Win an IP phoneHD Voice - U.S. vs.



ITEXPO West 2010 Keynote Update

September 28, 2010

I wanted to be sure you were aware of all the exciting keynotes at ITEXPO West 2010, Oct 4-6 in Los Angeles. In addition to the below , Phil Edholm (Vice President, Innovation and Technology Strategy) at Avaya will be at ITEXPO for a special lunch keynote (open to all) Tuesday, Oct 5 from 12:30 to 1:15 to discuss the company's tablet strategy which includes the Flare user interface which I recently covered in a live blog post.

The top industry thought leaders from the leading companies will be there—Alcatel-Lucent, AT&T, CA Technologies, Salesforce.com, Ribbit, ShoreTel, Xirrus and Level 3 are all presenting!

This is a once-in-a-lifetime opportunity to learn from and network with these top industry thought leaders in one place! When you register to attend ITEXPO West, your pass gets you into ALL of these keynote sessions!



MPLS University at ITEXPO West 2010

September 28, 2010

I wanted to be sure my readers are aware of the following event at ITEXPO which has been quite popular at past events. We are looking forward to hosting you at the show next week - and I hope you all have a safe trip to the show.

--


MPLS University is a forum for IT and business professionals to bring their questions about network reliability, always-on connectivity, regulatory requirements, security, and cost control. Join us for two FREE MPLS University sessions at the Internet Telephony Conference and Expo (ITEXPO) and learn how to put your network to better use in your business.


Tuesday, October 5, 2010
Room 153 A/B, Los Angeles Convention Center
Los Angeles, CA









Avaya ITEXPO Reception this Sunday in LA

September 28, 2010

Avaya's Technology on Tap workshop and networking reception returns to the Westin Bonaventure this Sunday in Los Angeles, CA from 7:00 pm to 9:30 PM. Here are the details and we hope to see you there:

---
Free ITEXPO Workshop:
Avaya Technology on Tap–Rethinking Design

Good design influences the user experience; Great design transforms it.





TerreStar Networks AT&T Satellite Phone is Here

September 28, 2010

Last year I conducted an interview with TerreStar Networks CTO CTO Dennis Matteson and he showed off his company's exciting new smartphone which works on 3G and Satellite networks allowing customers to utilize the best network for the call depending on circumstances. The video interview below shows you how this impossibly small device looks a lot like a Blackberry or any other smartphone which has a keyboard. This gadget really sets a new standard for sat phones and unlike most satellite phones, you won't feel like you are from the Jurassic when you take it out in public.



As satellites are farther than cell towers, you can expect this world phone to go through battery fairly quickly when communicating with them. In addition there is bluetooth, WiFi and lots of other goodies as part of the package.

Cindy Waxer covers the details on this phone's delay and release on TMCnet.







Must-Attend Networking Event at ITEXPO

September 27, 2010

Please be sure to come to the Bonaventure Brewing Company Patio at the Westin Bonaventure Hotel this Monday, Oct 4th, 5:30-8:30 PM for some of the best networking at the show. I have attended many events at this location at past ITEXPOs and the setting is by far one of the best for this sort of reception.

In addition to meeting with the TMC team, you get to meet with the sponsor of the reception, Interactive Intelligence and a number of speakers from the show.

Some of the best knowledge you gain from an event comes from the receptions and if what I've written isn't enticing enough, consider you'll get to meet major league pitcher Jim Abbott as he is the guest speaker of the evening.

Learning, networking and if you play your cards right you may get an autograph - what could be better?

Here are the hotel details:

Westin Bonaventure
Bonaventure Brewing Company (info | map)
404 South Figueroa Street
Los Angeles, California 90071
Phone: (213) 624-1000















What Verizon, Time Warner Think of Video Shift

September 27, 2010



As TV shifts to mobile phones and the web it is interesting to see Verizon, Time Warner Cable and Time Warner the entertainment company all think they will be OK as the evolution continues. Verizon thinks FiOS will help them differentiate through add-ons and services like 3D made possible by its higher capacity lines.

Time Warner Cable thinks they are shielded from any problems because they will be supplying broadband lines which will not be affected by the change. Time Warner – the entertainment company for its part thinks it’s in OK shape because it supplies content – regardless of distribution method.

Last May, I wrote about how TV disruption may happen more slowly than you think and while my past post deals with content providers who are in no hurry to give up billions of dollars of affiliate fees to stream content for free, we need to look at the situation from the perspective of the user.





RIM Enters Tablet Space with Playbook

September 27, 2010

At seven inches in size the new PlayBook tablet from RIM is a hybrid smartphone/tablet - smaller than the iPad but bigger than your favorite smartphone. With front and rear cameras and multitasking support the device leapfrogs the iPad in many ways. And let's not forget RIM's legendary enterprise support.

But RIM devices have never been as cool as Apple's but I would argue the back button on the device makes up for any of the challenges it has on the coolness front. Apple users understand how maddening it is to click on a link in an email, get a web browser then have to hit the home and email icons to get back to their original email.

Smart SMS the Future of Advertising?

September 27, 2010

It is no secret that technology is moving the world from being relaxed to real-time  and companies more than ever need to be able to turn on a  dime to be competitive. But while industries have increased their speed, offline advertising has stayed fairly stodgy.

For example, online advertisers - many news sites in fact, launched targeted ad campaigns the moment they learned about the BP oil spill but television and radio advertisers have to wait a good deal of time for new ads to be created and distributed.

I was reading an interesting article on TMCnet from Bob Emmerson about how SMS can not only help entrepreneurs in third-world countries but it can also be used to update video ads (via MMS) in taxis and other places such as elevators, restaurants and grocery check-out lines.

As mobile advertising becomes a larger area and the addressable market becomes not only the devices mentioned above but every cell phone in existence, the opportunity for technology to help advertisers increase sales rates becomes very real. For example, let's say hundreds of thousands of people descend upon a sports arena - at the moment the MVP of the game is announced, advertisers can beam out targeted ads congratulating the player and offering a  related discount.

Then there are ads which can be rolled out tied to news of the day.

In short, the targeted and intelligent use of technology can help increase advertising ROI while helping boost carrier revenue.











3D and 4G in new Toshiba Laptops

September 27, 2010

Will 2012 Be The First Cashless Olympics?

September 27, 2010

After my Boston Trip, Boy do we Need 4G

September 27, 2010

After taking a train up to Boston's Back Bay Station and back from Connecticut I was able to witness first hand how bad 3G has gotten. I have taken the train for many years and have watched every wireless technology come out, work great and then become saturated with users and slow to a crawl. 1xRTT for example - when it came out it seemed so fast but over time it slowed as more laptops invaded the train.

Yes, there used to be a time when you got rapid access to the net for hours at a time.

But today, Verizon's network has many choke points. I was on an Acela train by the way which is fantastic way to travel and now includes free WiFI.



Mark Zuckerberg from Facebook Reveals Much on 60 Minutes

September 27, 2010

If you missed the 60 Minutes interview with Facebook founder Mark Zuckerberg, here are some things you need to know:

  • The engineers engage in hackathons - allowing engineers to compete on programming tasks
  • Speed chess and all-night programming are activities often engaged in
  • The company has a new way of displaying profile pages which is more photo-centric
  • A dozen programmers worked on this redesign in a war-room littered with used toothpaste tubes and dirty plates
  • Over 200,000 people access Facebook from mobile devices
  • Messaging is one of the latest products - something Facebook calls the ultimate switchboard
  • Mark thinks these messages are slowly replacing email
  • Gmail was not the target of Facebook's messaging platform
Mark was hit with questions regarding privacy - and he responded by saying advertisers have no access to people's information and they never use it.

Interviewer Lesley Stahl asked about apps which access information of a personal nature and Zuckerberg explained that if apps do something they aren't supposed to like invading privacy, they are shut down.

Zuckerberg says they don't get it right every time but they keep trying to get better.

He further explained that privacy and control over personal information is one of the most important things on the Internet.

Many of Google's top employees have defected to Facebook - 200 ex-Googlers now work at Facebook. Mark explained that social adds to the experience of virtually everything you do online.

Here is the two-part interview and an article worth reading from CNET's Caroline McCarthy. Here is video1 and video 2 if the videos below don't workl













Jack Welch Explains Why You Have no Job

September 27, 2010

New Spam Outbreak hits TMC

September 26, 2010

Recently, one of TMC's e-mail accounts has been getting flooded with thousands of spam messages which a coworker thought were from Russia. Here is a sample:

From: R3Ou6pf@125.234.48.137.hcm.viettel.vn [mailto:R3Ou6pf@125.234.48.137.hcm.viettel.vn]

Sent: Sunday, September 26, 2010 9:38 PM

Subject:



What Would Reagan Say About Increased Taxes?

September 25, 2010

Metaswitch Forum 2010 Final Thoughts

September 25, 2010

I had a chance to eat breakfast this morning with Metaswitch CEO Kevin DeNuccio (pictured) and CTO Chris Mairs as well as some attendees and it was great to hear how much money is being spent by utilities to provide ultra-fast FTTH and smart grid applications. The good news is smart meters are slowly making their way to customer sites as the smart grid gets built out. In addition, DeNuccio told me after a time period with uncertainty the broadband stimulus dollars are starting to flow by the hundreds of millions to some of the carriers at the event.

The panel I spoke on Define Your Decade went pretty well from what I gathered - we talked about many of the future trends in the market such as cloud, social networking, UC and video.

Metaswitch Forum 2010 CTO Show

September 23, 2010



Federating and aggregation are key to carriers looking to compete in the new world was a message from the Metaswitch Forum this morning during the CTO Show presentation. Andy Randall, senior vice president of marketing and business development, sets the stage for CTO Chris Mairs who lays out a service provider blueprint for the next decade.



The audience was presented with a a colorful history of technology starting with the steam engine to the present and there was lots of talk about common day opportunities.



One recurring theme was Google as customer - carriers know the search engine is competitor but talk of working with them as a customer was frequent. Other discussions revolved around open APIs and and the company will participate in ecommerce and social networking companies through loose affiliations.



Transition to cloud will be a fundamental reconfiguration of our business and those adjacent to our own. Carriers will have to look to new ecosystems to replace current revenue streams.













Sophia, What the H*LL is Semiotic Search?

September 22, 2010

I have to be honest, this post isn't about you, its really about me. Please accept my apologies in advance. You see, I scan hundreds if not thousands of headlines a day and I don't recall ever seeing a release with the word semiotic in it. In fact I searched my email archive with hundreds of thousands of items and zip, nada, no mentions.

So when I learned that Sophia launched Sophia Enterprise Search and Contextual Discovery  and in the release I saw the word semiotic, I was intrigued.

ITEXPO Article in Smart Business

September 22, 2010

Metaswitch Forum 2010 Photos

September 22, 2010

ITEXPO West 2010 News and Interviews

September 22, 2010

ITEXPO is almost here - and there will be lots of news broken at this event based upon what my team tells me. In addition, some of the early news on the event is beginning to break and I hope to see you October 4-6, 2010 in Los Angeles.

Check out this article on Aculab's new products, AMS Server & ApplianX IP Gateway 2.2 to be released at the show. AMS Server gives developers more choices for creating telephony-based applications through its API support of both C# and Python, the preferred languages of many business-oriented application writers.

22nd ITEXPO in 2 Weeks

September 21, 2010

This ITEXPO in Los Angeles in two-weeks will be the 22nd event and our best ever. Check out this message my team was nice enough to put together on my behalf today:

From Rich Tehrani, TMC CEO
----------------------------------------------------
ITEXPO West 2010 - The 22nd ITEXPO
October 4-6, 2010
Los Angeles Convention Center -- Los Angeles, California
www.itexpo.com




So Many Reasons to Attend ITEXPO in 13 Days

Dear Colleague,



ITEXPO West 2010 Hotel Situation

September 21, 2010

Genband Perspective 2010 Live Blog

September 21, 2010

CMO Mehmet Balos takes the stage and gives overview of the day - the goal is to better explain the company's goals and future.




President and CEO Charlie Vogt takes stage



2/3 of marquee SPs in 80 countries use Genband.
We are the single largest private company in telecom.
Takeaways from this event:

  • We are innovating more than anyone else
  • We are growing
  • We are global

Class 4 and Class and 5 switches were not forklifted as fast as we thought - but we see an opportunity as switching in the core becomes a bigger deal for carriers.

We consolidated 2,000 COs for Verizon to 200 - same features and functions with 10x less central offices.

Traffic and policy management will become big area of growth for us as well as:

  • switching
  • networking
  • services

Other areas of focus are network tranformation, convergence and broadband.

We have already shipped 200,000,000 IP ports!

Company founded 1999 under name General Bandwidth. We still ship original G6 gateway - has evolved into VoIP.

Packet line gateway - allows you to take all traditional interfaces and connect it to a softswitch. We acquired legacy technology from Siemens. We developed relationships with TEMs in tier 2-3 market.

There still needs to be more consolidation.


In 2008 we acquired ReefPoint - put us in networking business - we were in switching business before this.

We spent the last 18 months working on S9 - SBC - and it has twice the density of anything on the market.

We acquired the gateway division of NSN.

All the media gateways NSN uses in fixed world are from Genband.

We also have relationships with Ericsson and Alcatel-Lucent.































Genband Perspective 2010

September 20, 2010

Marxism Mainstream, Witchcraft a Problem

September 20, 2010

I am wondering how the mainstream media has become enamored with a Tea party candidate's dabbling in witchcraft - repeating the story over and over. But when our President had numerous Marxist connections and still does, non of it got reported.

This country used to look at Marxists as enemies - when did the concept go beyond mainstream to something that is so taken for granted that no one questions it?

We spent billions of dollars to fight communism over the years sacrificed American lives and considered the spread of communism such a threat we almost went to nuclear war with Russia.

Yet a few decades later we seem to have forgotten what the country fought for all these years. We forget the eastern European immigrants who fled communism and the killings and oppression that went with it. I still hear stories of the food lines you had to wait in while in Russia and Poland and they horrify me.

And yet the media ignored the issue of Marxist ties to the White House through the whole election cycle and even today.







Pondering In-Flight WiFi

September 20, 2010

Last night I received an e-mail from my airline telling me the aircraft I would be on likely has WiFi but after a bad experience last year where promised WiFi never materialized I decided to download all my email locally just to be sure. Thankfully I was right to take the precaution. Usually I use Remote Desktop to get onto my desktop machine to access my e-mail which is located on TMC's servers but when flying I download my inbox via IMAP4.

The downsides are that the graphics in many e-mails don't show up and when you delete e-mails remotely and sync later the messages are permanently deleted.

Recession is Over

September 20, 2010

Improve Call Quality and Save Lives

September 20, 2010

Apologies for the extreme headline - but please hear me out 

I just couldn't help think about how stress impacts health as I read a new survey from Empirix showing that poor customer service in organizations not only costs companies billions of dollars but it adds to customer stress. More than a third of call center calls have poor voice quality according to the survey and more important is the fact that 30% of consumers surveyed said they had voice quality problems with more than half their calls while up to 68% of these people would hang up and potentially call a competitor.

So roughly 20% of customers calling could be hanging up and calling the competition because voice quality is sub par.

LaGuardia Fire Alarm

September 20, 2010

Off to Genband, Metaswitch then ITEXPO Events

September 20, 2010



September is here and so is conference season as I head to Genband Perspective in Texas and then Metaswitch Forum in Orlando, FL. Genband has been on a tear recently with acquisitions in numerous categories as well as organic growth. I am very interested to see how much progress the company has made since my last visit with them.

Metaswitch too has been growing quickly and they've made a few acquisitions as well.

Westcon's Security Bet

September 19, 2010

The technology market is quite vibrant and other than a short time between 2001-2003 there is always a good deal of optimism in the space. For me it has been quite exciting because I enjoy the marketing side of technology as well as the bits and bytes at the processor level. Case in point is the cloud computing market which is really a hot "new market" that is really a return to the mainframe.

And boy did it take a while to get us to the point where companies accepted it.

Facebook Phone

September 19, 2010

Why your next smartphone may be free

Speculation abounds that Facebook is working on a phone and it seems more than logical to assume it will be based on Android and sold via carriers. In fact one would imagine AT&T is trying like crazy to get an exclusive deal with the company as they desperately need a new hot product when the iPhone potentially becomes available on other networks.

In fact, it would be surprising if carriers haven't been chasing Facebook down to get such a phone with mass appeal out of the gate.

What Cablevision Needs to do Next

September 18, 2010

While others complain about their cable providers, I am pretty happy with mine - Cablevision and Optimum/Optimum Online. The company provides blazing fast Internet at reasonable prices and recently has added services such as WiFi almost everywhere I go, Caller-ID on the TV, and Internet control of the DVR including a mobile site. More recently the company rolled out an iPhone app which is even better than the mobile site in terms of its design.

Do I feel like I am getting a great value on my TV package?

A Blow to Sanctions: Iran Now Powers Regional Internet

September 18, 2010

As Iran pursues its nuclear ambitions it destabilizes the entire region and threatens to spread nuclear war technology throughout the middle-east. Just one side-effect of this trend will be much easier access to nuclear material by terrorists and Iran is already a well-known state sponsor of terrorism so this point isn't a leap of faith.

In response to Iran continuing its nuclear development, many western countries including the US are putting pressure on the country via sanctions which are making the lives of many Iranians much more difficult.

In response, Iran is working on building bridges to its neighbors with a network of road, railway, and tunnel schemes along with expensive port upgrades in what experts say is a concerted attempt to restore the country's traditional role as a trade hub.

Smart Grid Trends 2010-2011

September 17, 2010

The smart grid is a very hot topic now - there is a tremendous amount of value in these new networks and regardless of whether the primary driver is going green, saving or making money, there is a massive amount of interest in the grid's evolution. As you may know, in two weeks Smart Grid Summit takes place in Los Angeles, CA and we're been proud to announce a tremendous amount of utilities, other major equipment companies and carriers have signed up to attend.

Frankly, it is one of the fastest-growing events to be collocated with ITEXPO. Jon Arnold is the principal at ICP and a TMC partner on the show and I had a chance to interview him on the event, who is coming, who is speaking and how the event is unique.

Harald Braun Former Aviat Networks CEO Interview

September 17, 2010

I had a chance to have a few conversations recently with former CEO of Aviat Networks Harald Braun (pictured) regarding his current activities. A former International Telecom CEO of the Year, he stepped down a few months ago as Chuck Kissner, who had been Aviat's chairman of the board, has taken his place as CEO.

Braun is currently acting as an adviser to the investment community and also consulting and is interested in new opportunities in a few spaces. I've followed him in his CEO role at Nokia Siemens Networks and Aviat Networks (formerly Harris Stratex) and because he has been a mover and shaker at some major companies I thought it interesting to pass along his areas of interest as he looks for the next big thing.

ECI Telecom Wireless Backhaul Podcast

September 17, 2010

Computer Makers: Get Cool or Get Dead

September 17, 2010

Earlier this decade the smartphone came on the scene to and in short order finished off the PDA. Now the tablet and the smartphone together are eroding the sales growth of notebooks. Recently in fact the CEO of Best Buy said tablets are eating into laptop sales by 50%!

I do not believe the iPad trend is a fad and I can safely say its sales will continue to pick up momentum based on the informal research I have done.

Cisco Webinar on Cloud Computing, Data center Efficiency and Virtualization

September 17, 2010

Avaya Flare Launch Live Blog

September 15, 2010


Avaya is launching a new interface called Flare. Rumors abound that the big deal here is it is a tablet. the reality is it is a UI which will run on tablets - including the one Avaya is launching today.

This is not designed to be an iPad killer but a Polycom killer instead as the tablet will lower the cost of executive telepresence drastically.





Avaya CEO Steps onstage to talk about Avaya accomplishments and the importance of SIP.

"Apple revolutionized consumer apps - our assault to revolutionize how business workers communicate and collaborate"



Here is the UI - just drag a contact to the center to connect with them.








Avaya to Announce Tablet Tomorrow?

September 14, 2010

Steve Jobs Loses his Stars

September 14, 2010

iPad goes to China, Crooks Mine Facebook and ITEXPO Highlights

September 13, 2010

As the first week of the fall begins, there is a wealth of news to share such as China getting the iPad, Facebook status updates leading to burglaries, another high- level departure at Nokia and GoDaddy.com looking to sell itself for a billion dollars.

The pace of acquisitions hasn't slowed as of late - HP just announced it will acquire ArcSight to bolster its security offering and PAETEC will pick up Cavalier Telephone.

Perhaps the biggest news of all is Wal-Mart's entry into the MVNO space - they will be reselling T-Mobile's service.

If there is a common theme here - it's that technology continues to be full of opportunity as it becomes more common.

Startup Camp at ITEXPO Announces Jeff Bonforte, XOBNI CEO as Keynote

September 13, 2010

One of the more exciting events taking place at ITEXPO earlier this year was StartUp Camp as it was a single place you could visit to learn about the absolute coolest vendors trying to break into the communications space. In a few weeks StartUp Camp2 Comm Edition comes to Los Angeles October 4th and is collocated with ITEXPO once again.

There are many people in tech who are not only passionate but have very funny but quirky senses of humor. One is Jamie Siminoff of SimulScribe/PhoneTag. The other is Jeff Bonforte (pictured) CEO of e-mail productivity boosting XOBNI.

Jamie keynoted (see video below) last year's conference and Jeff will keynote this one. Expect Jeff to also be funny and inspirational.



Cisco Quad Points to Communications Future

September 13, 2010

With Twitter and Facebook entrenching themselves as the defacto social destinations for consumers there is a more quiet race betwen enterprise technology companies to position themselves as the next information hub for collaboration in the corporate world. I recently spent a tremendous amount of time with Cisco's Murali Sitaram (pictured) the VP/GM of Cisco's Enterprise Platforms unit to learn more about Cisco's Quad initiative which ties together synchronous and asynchronous communications via a very social-networking friendly interface. The name Quad of course is a play on the campus quad which is often a meeting place at universities. And as you've no doubt guessed, the goal here is to create a virtual meeting place which has all the social benefits of the real-world coupled with the strengths of search, databases and real-time communications.

Cisco Quad aims to unify synchronous and asynchronous communications





Westchester Airport Evacuated

September 13, 2010

Norwalk Oyster Festival 2010

September 13, 2010

Google Instant a Hit, But Not Why You Think

September 9, 2010

There has been much back and forth over the release of Google Instant, a new service which shows search results based on what you type and before you are finished. Common wisdom tells us this improvement will allow Google to gain more marketshare because users will find what they want more quickly but having used the service casually for part of the day I am trying to wrap my head around the improvement and if it will indeed help us find virtual needles in haystacks more efficiently.

Now as a hunt-and-peck typist I must admit it is challenging for me to type while looking at the keyboard and also take advantage of seeing results as they appear almost-immediately onscreen. My eyes do gravitate however towards the suggestion box which is not a new feature.

Google in Your Brain and ITEXPO Update

September 8, 2010

For some reason when I hear Sergey Brin wants Google to be the third half of my brain I feel a bit freaked out. Partially because they already know what everyone wants, desires - how often we search for our Exes, how often we check porn, etc. Then again, the next step seems to be logically implanting themselves in our heads so why am I surprised?

I just hope the third brain they put in me is out of Beta.

Then again, I could use some help from the Google guys when keeping track of all the excitement and new events surrounding ITEXPO.

Apps, Blogs Boom

September 8, 2010

A few news items caught my eye this morning thanks to a newsletter from Business Insider:

Think about this for a moment... Music which is the lowest common denominator of entertainment will be eclipsed soon by applications and when you consider many of the devices used to download music such as PCs don't even run iOS apps, the accomplishment is that much more incredible.

Regarding Gawker, it is amazing to see how a few people with good ideas can compete head-to-head with a slew of newspaper executives who have generations of media experience and win.

Infected by Virus This Morning

September 8, 2010

Hope, Change and Reality Don't Mix

September 7, 2010

The Splinternet Grows. HTML5 to Slow it Down

September 7, 2010

The only thing we need now is an open HTML5 store which handles the billing for developers who want the widest audience possible as their creative work is monetized.

In January of 2008 I used a term Splinternet to describe the growing number of areas content providers need to focus on when delivering their services. It seems according to Forrester Research I coined the term as it refers to a splintering of the traditional Internet. At the time I used Facebook as an example of this splintering but over the years, app stores too have also become a major splintered area as media companies and others as they look to optimize their presence in each disparate splinterverse.

Mark Hurd new President of Oracle

September 6, 2010

Fresh out of a sexual-harassment scandal a few weeks old, Mark Hurd jumped from being the CEO of HP to the President of Oracle as Charles Phillips resigns. An amazing turn of events to say the least and I am look forward to the analysis and further insight of opinion-makers in the remainder of the shortened US work-week.

Earlier today I mentioned that Hurd was being considered for a position at Oracle and I must say that the speed in which Larry Ellison moves is admirable.

It is worth noting that there is nothing like backing up words with action as you recall, Ellison was a vocal opponent of the forced resignation of Hurd.

Update: MarketWatch reported Hurd is the President of Oracle, The Wall Street Journal says he is to become a Co-President.





Happy Labor Day Weekend

September 5, 2010

Oracle May Hire Mark Hurd

September 5, 2010

How not to Jump a Monster Truck

September 3, 2010

How The Internet Can Reduce Global Theft

September 3, 2010

A while back I left a GPS unit in a rental car and when I returned it. I don't want to be offensive to any particular company so I will refer to the GPS company supplying my device as PomPom. When I realized I wasn't going to get it back I called the company because I remembered it was M2M-enabled and as such I paid a $10/month fee for Google search access and other online goodies.

The first thing I did was cancel my account but the second was ask that it not be enabled again if someone who takes the unit calls PomPom to start the service.

Early Morning Star Trek Geekiness

September 3, 2010

Dear Government, Please Stop "Helping" Us

September 2, 2010

I have said before that the Obama administration has been the most anti-business of any administration I have ever seen. There is hostility towards success achieved through legal business means and demonization of virtually every profession (except ironically lawyers, professors and community organizers).

  • Doctors have been accused or removing tonsils and amputating without reason.
  • Bankers are irresponsible and fat cats.
  • Oil industry execs - well you know.
  • Hedge funds - are bad people for fighting the White House during the whole autogate controversy of last year where GM and Chrysler were bailed out.

One has to imagine these comments are made to somehow help the US population but it is statements like these that are in-part responsible for keeping companies from hiring and well-off consumers from spending. I can't imagine this is what our President intended to happen but the rhetoric hasn't ceased and neither have the job losses.

While I come into work every single day and promise myself I won't write about politics it is apparent that politics has become a greater factor in business than one's ideas and potential. In other words if the government continues changing the pieces around, businesses will continue to hold off on spending and so will consumers.



Apple, Sony, Microsoft, Google and ITEXPO News September 1, 2010

September 2, 2010

It has been an extremely exciting week again for tech news and moreover for me personally as I got a chance to open up my Sony Dash and it is a very cool addition to my desktop as it allows me to view my photos and take advantage of widgets of all kinds which among other thinks allow me to see the pandas at the San Diego Zoo. This handy gadget has a slew of communications, social networking and calendar features as well but for now, I just want to see the pandas.

 

The big news from yesterday of course was Steve Jobs onstage pushing a slew of new iPods and a rental-only model for Apple TV and a social network integrated into iTunes.

Goldman's Interest in Green IPO Helps Obama Relationship

September 1, 2010

I read with tremendous interest about Goldman Sachs and their unusual interest in PetroAlgae, a company in the renewable energy field which is not only small but losing money. Generally a company like Goldman would laugh at such a small IPO. Courtney Comstock of Clusterstock details the pros and cons of the deal and refers to a Reuters article written by Steve Eder. One pro is the idea that Goldman positions itself nicely in the alternative energy field with this deal but one wonders if Goldman really needs this positioning as even with all their recent PR problems they are seen as the best and brightest on Wall Street and most every firm would die to work with them.

Alcatel-Lucent Outlines Next Generation Communications

September 1, 2010

Having recently purchased a Sony Dash which I still need to take out of the box, I am obviously intrigued by the idea of devices which allow widgets to run on them. Apparently Alcatel-Lucent too is enamored with the concept of widgets and mobile apps as the company just picked up OpenPlug, a company focused on cross-platform application development solutions. This purchase follows on the acquisition of ProgrammableWeb a major resource to the development community involved in mashups and web-based APIs.

What does this tell you?

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