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December 2010

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Buy That iPad 2 Case Now

December 31, 2010


You know who you are... You need to be the first to have everything. You will wait in line for hours so you can have a piece of electronics your friends and relatives will drool over.

We all know the iPad 2 is coming and unless you happen to be a personal friend of Steve Jobs - and even then, you probably aren't going to get one before everyone else.

But while you wait, how about picking up a case or two or even 500 for your iPad 2.

You see Alibaba the site used to connect manufacturers in Asia with resellers and distributors worldwide has two listings for iPad 2 cases. Both have camera holes in them and frankly look just like large iPod Touch or iPhone cases.

One has a slew of colorful case choices while the other has a dark translucent cover for the next-gen Apple tablet.

As I inferred above, you more than likely have to order the cases by the hundred.










Tablet App Chasing Publishing Lemmings

December 31, 2010

If you remember a few months back I discussed how the whole idea of bailing out newspapers was terrible. I further asked where the innovation was from traditional publishers? Here is a paragraph of note (I bolded the most important text):

What I have learned as a person who has transitioned a purely print media company to an integrated media organization is that the news reporting organization of the future must embrace not just excellent editorial but it must integrate solid content with state-of-the-art SEO optimized backend content management systems.

MySpace May Layoff 550, Relies on Facebook for Traffic

December 31, 2010

Obviously most every site relies on Facebook for traffic but in the case of MySpace a whopping 18% of the traffic comes from Facebook – the top upstream site in-fact according to Alexa. The next highest referral sites are Google at 14% and Yahoo! at 5.5% making Facebook a crucial resource for MySpace in terms of traffic. What may be worse for MySpace is that once people are done visiting a MySpace page, Facebook is the #1 site they visit – 18.66% of the time in fact.

FlashHacker: Full-Screen Flash Video on Multiple Monitors

December 30, 2010

One of the great pains of using multiple screens is if you choose to watch a full-screen video on one monitor and merely click on an application on another monitor, the full-screen video defaults immediately to a smaller view – as if you had requested the change to take place or hit the Escape button. I have never looked into what technical reason there is for this weird behavior but I did open with interest a recent email from Tom Keating which introduced me to a program called FlashHacker – thanks to a post from LifeHacker.

Hack this, hack that – can you trust this thing to work properly I thought? Well when you run the program you get a screen telling you there is absolutely no warranty in upper-case letters.

Skype, FCC, IBM and Tech News Before New Year's

December 30, 2010

While the week before Christmas and New Year’s is typically slow with regards to news, the huge blizzard which hit the northeast really started things off with a bang. A foot-and-a-half of snow hit the area around TMC headquarters in Norwalk, CT with drifts totaling a few feet in height. Airports were backed up and some streets took days to plow well.

Skype has been busy

Skype Video For iPhone a 2011 Killer App

December 30, 2010

I just did a brief test of Skype video calling on the iPhone - it works on the iPad as well. TMC's Tom Keating and I tried calling over WiFi and AT&T 3G. WiFi worked amazingly well and the first 3G call I tried just hung.

My second attempt to call Tom's iPhone 3GS with my iPhone 4 went through and the quality seemed slightly worse than WiFi but still quite good. During the demo I received two non-Skype 3G calls which placed the Skype call on hold.

News to Know Before New Year's 2011

December 29, 2010

The bitter fight between Oracle and SAP over copyright infringement got more bitter with courts agreeing SAP owes Oracle $16.5M in interest on the $1.3B award Oracle received. While less than the $211.7M Oracle sought, Oracle will also get reimbursed by SAP for $120M in attorney fees.

Let’s say you got a NookColor for Christmas but your books are all on Amazon’s Kindle service… You can now read Kindle books on the Nook – but you need to put on your propeller hat first.

Most Indian telcos must roll out services on wireless spectrum they purchase from the fovernment in a year or pay fines.

The Apple iOS vs. Android Fight in 2011

December 28, 2010

As TMCnet's Tom Keating mentions on his blog, there are many factors to consider in the fight for mobile supremecy between Apple, Google Android and yes, even Microsoft. Tom's point about Microsoft injecting itself into the Android relationship with carriers to become the defacto search engine has even begun to happen already.

But what caught my eye regarding the controversy is will Apple become the defacto high-end alternative that is priced out of the reach of most of the market?

The answer may lie in production numbers alone.

You see, the Apple hardware is virtually unchanged from iPod to iPhone to iPad so economies of scale work in the company's favor.

However, Android devices are gaining massive share. If these gadgets can also leverage the same hardware with other mobile operating systems then they too can take advantage of the same efficiencies. Perhaps Samsung and HTC are best positioned in this regard as an HTC device, for example, can do double-duty as an Android and Windows Phone 7.

A while back I asked Nokia execs about the disadvantage they had in supporting a plethora of form factors while Apple gets away with one and they didn't have a good answer.

But if a phone manufacturer can leverage multiple operating systems to drive scale they can then compete more effectively with Apple.











Microsoft Kinect to Explode in 2011

December 28, 2010

Using my personal experience as a guide, I can tell you hands down that the Xbox 360 Kinect is a breakthrough in technology. Here is a little secret which I will share with you about what happened when I actually saw the device in action in New York this past August thanks to Zig Serafin, General Manager, Speech and Larry Heck, Chief Scientist, Speech at Microsoft.

Picture this – I was sitting on the edge of stage where there were a number of stairs – maybe eight or ten behind me. I had a briefing in which Zig and his team explained how the company’s speech strategy was evolving.

How TMC is Working to Make ITEXPO Even Better

December 27, 2010

We have been very fortunate that TMC’s community of visitors online and the readers of our publications have chosen to make ITEXPO and its numerous related and collocated events the place you come to learn about the market and choose products for purchase. Thank You! We have never taken your loyalty for granted and we appreciate your suggestions over the years – many of which have been implemented and as a result have made ITEXPO the defacto event of its kind with growing attendance, topical coverage and energy levels.

If there is one thing you know about TMC it is we are not shy to try new things – especially when they seem to make a lot of sense and you suggest them.

Skype, Amazon and BitTorrent news For a Snowy Week

December 27, 2010

Still snowed in? That’s what I thought. Regardless of whether you got back from back-straining snow removal or you live in Orlando, you’ll appreciate some of the latest tech news of the day.

  • Popular Mechanics starts off the list with a list of tech concepts you need to know for 2011.

9 Social CRM Tips For 2011

December 27, 2010

Facebook Just Overtook Yahoo! in unique visitors and you Still Have no Social CRM Strategy?

Facebook just overtook Yahoo by a comfortable amount to become the third largest website in the world according to comScore. The world’s leading social networking site attracted 648 million unique visitors in November 2010 and this compares to just 630 million for Yahoo.

It is obvious the growth of social networking is not slowing down any time soon and as more and more commerce is being initiated based upon social network chatter; the need for companies to monitor and participate in these online conversations grows by the day. Yet with all the growth in the market, social CRM is something most companies aren’t focusing on in a concerted way.

WikiLeaks and Financial Regulation News to Know This Blizzard

December 27, 2010

If you are in the northeast you are more than likely stranded at home and hopefully you’ve got power, water, broadband and cable/telco TV. While you’re there enjoying the first snow of the season and contemplating the reality of global warming as you shovel, feel free to take a break and catch up on the following news about leaks and banks.



Julian Assange Temporarily $1.5M Richer

Appliances Should Become Easy to Use Before Smart

December 27, 2010

Devices are getting smarter - the smart home of the future will consist of gadgets which speak with one another, the electric company, the cloud and all your computers - from desktops to the ones you keep in your pocket. They will tweet, post status messages on Facebook and more than likely teach you about calculus if you sit still long enough.

The only challenge of course is devices are getting more complicated - with interfaces most likely created by the same people who designed cell phones in the pre-iPhone days.

A reminder of the situation comes courtesy of Alexia Tsotsis at TechCrunch who talks about a trip to her relatives house and how the experience left her longing for all devices to be made by Apple.

If household appliance makers haven't gotten the message about the importance of simple and easy to use GUI by now, they should get ready to watch new entrants steamroll them in the future.









Net Neutrality: More Unintended Consequences

December 23, 2010

What if the FCC could force FedEx and UPS to charge the same rates for delivery regardless of how many days it takes to get a package delivered and/or the weight of a package?

Stairway to Trouble

A large tech company found many of its workers were using gadgets when walking up and down the stairs and as a result after numerous internal meetings they decided in order to create a better work environment they would communicate with the workforce about the perils of multitasking while walking on the stairs. As you might have guessed, the decision was made to put signs in the stairwells warning people to not multitask.

Giving Back to At-Risk Youth

December 23, 2010

I love to see companies give back to their communities and people in need.

In fact you may have noticed as of late I have become an advocate of smaller government with far less overhead and taxes; in-part so organizations and wealthy individuals can have more money to spend on causes they deem wealthy.

The alternative where higher tax rates are imposed and the proceeds used to benefit special-interest groups with voting power never has and never will make sense to me.

To me, the American Dream is to start from humble means and make a positive difference on the lives of others through continued success.

So when I heard Interactive Intelligence starting a foundation for at-risk youth, I couldn't help but smile.

It's worth pointing out other companies who are successful and have made a difference via charity include Google, Salesforce.com and Facebook.

During this time of holiday cheer, it is gratifying to see companies taking the proceeds from their success and using them to help others.

When you allocate your charitable contributions at year-end and beyond, you may want to consider this foundation.

Here are some details:

  • Funds raised by the foundation are distributed to a small number of not-for-profit organizations roughly commensurate with the Interactive Intelligence Inc. employee distribution in Indiana (66%), Non-Indiana U.S. (19%), and Non-U.S. (15%).
  • Monetary distribution decisions are made one time each year by the foundation’s board of directors.
  • Special emphasis is placed on projects that promote technology education amongst the targeted at-risk youth sector.
  • At the decision of the board of directors, a portion of the foundation’s funds may be directed at times to assist world crises or natural disasters.


















MangoSpring MangoApps For Better Corporate Collaboration

December 21, 2010

Months back you may recall I covered Cisco Quad, a corporate social networking solution for truly massive companies. While many organizations use Microsoft SharePoint as a social solution, another option is to turn to MangSpring’s MangoApps, a solution which takes the best elements of Facebook, Yammer, Quad and others and combines them into an easy-to-use app that the company proclaims is a powerful open communication and project execution solution for Fortune five-million companies.

The company, founded in 2007, has over 35 employees and I had a chance to speak with CEO and founder Anup Kerjiwal as well as Mike Jensen VP of Customer Engagements a few months back and it was like drinking from a fire hose. The company supplies a solution that answers so many corporate needs and it is priced at only $2-$7 per user per month (based on total users).

3G and 4G Group Data Plans Needed

December 20, 2010

I am beginning to change my tune on the embedded cellular radio vs. the external MiFi device debate. Does it make sense to purchase a tablet with embedded 3G or 4G or is it better to go with an external 3G/4G device which becomes a personal hotspot?

To date I have decided that my laptop should have embedded Verizon 3G via EVDO while the iPad - embedded AT&T 3G.

But if you have a family and your kids need (OK need is a strong word - desire is probably more appropriate) connectivity, should you embed their devices with 3G modems as well?

Obviously the bill can get pretty big pretty fast and if you have kids who only occasionally need wireless access when WiFi isn't available it is crazy to sign a multi-year contract for $40 or more per month. Sure you could get a cheaper plan but if you opt for an iPhone instead an iPod Touch to take advantage of a wireless carrier's larger 3G wireless footprint you have to buy a voice plan as well which starts at $39.99/month - then of course you'll want to add a text message plan, etc.

This is why I read with interest the news that Best Buy is selling a bundle of an iPad with a free MiFi with a 2-year contract.

When you amortize the use of this free device across all your family's gadgets such as the Nintendo DS, iPod Touch and future products you know you'll buy, it seems to make sense to have one.

But one wonders if carriers aren't doing themselves a long-term disservice by not coming up with some sort of group or family plan for devices.











Callvine Simplifies Mobile Conferencing

December 19, 2010

Yesterday I was at a party where one of the guests was telling me about her job managing real estate for her family. I inquired about where her office is and she held up her cell phone and said my car is my office. This conversation reminded me about a recent conversation with Callvine Founder and COO Mark Dzwonczyk who tells me his company has found the secret ingredient to take conferencing to the mobile professional. After a couple of years of work, the company has an app which I tried on an iPhone (iTunes preview) allowing you to quickly set up groups which you can use to SMS and conference.

Ready, Aim, Send: Military Embraces Smartphones

December 18, 2010

It is not as if the US government has slowed spending to keep up with the general economy so it comes as a surprise to me that we haven't been issuing a couple of smartphones apiece to soldiers in the field. Thankfully, the military is getting into the swing of things by ensuring virtually everyone will have 24x7 access to mobile information, videos from unmanned vehicles and tactical information of various sorts.

My only concern? I hope these things are really locked down well so as to make leaks more difficult to pull off. The last thing we need is thousands of soldiers tweeting sensitive information on the battlefield.

Just to be sure, I hope the top brass in the armed services is monitoring the hashtag #topsecret.

Ed Silverstein breaks the story on TMCnet.





Delicious: A Mess Yahoo Doesn't Need

December 18, 2010

While Google, Yahoo! and Twitter are looking to expand their services into every conceivable area imaginable, Yahoo is going in the other direction as rumors swirl regarding the company shutting down social sharing site Delicious. It is fascinating really and it shows how companies with positive momentum seem to be able achieve anything and those with negative momentum have an incredible battle when they compete on the Internet.

As InformationWeek recently reported, a leaked internal slide from a Yahoo presentation shows the company was targeting AltaVista, Delicious and other services for elimination. The news spread like wildfire.

No Sympathy for Wikipedia

December 16, 2010

Wikipedia is a top 10 site on the Internet - an incredible accomplishment putting it in an elite group of sites

I feel so callous – I have zero sympathy for Wikipedia’s current and ever-lasting financial woes and even though I link to the site and use it about once a week if not more, I can’t bring myself to donate. Why?

MagicTalk and MagicJack Plus Coming Soon

December 14, 2010

I’ve followed the IP communications business for well over a decade and in 1997 my company TMC decided to launch a publication called Internet Telephony to focus on what we believed would be a massive trend towards IP communications. At first we were ridiculed because there was a point in time when the technology was seen as a replacement for Ham radio only. It took some years but the industry caught fire and saw incredible innovation – even a bubble or two grew and exploded on the way to where we are today.

And as amazing as the market has been for 12 years or so, we didn’t see VoIP-on-a-stick become ultra-popular until a few years ago.

Grandstream GXV3175 a Solid IP Multimedia Value

December 14, 2010

Grandstream's Khris Kendrick discusses the GXV3175 as well as the company's other products such as a new cube camera

Grandstream has just released the GXV3175, a multimedia phone which features HD voice and video with the ability to connect the output of the video conference to an HDTV. Moreover, the Linux-based desk phone which sports an easy to use seven-inch touch-screen interface supports widgets for checking things like the weather or stock quotes.



There is support for  IM from Google, MSN and Yahoo! as well as social networks such as Facebook and Twitter. Another great feature is integration with Photobucket and Flickr and other photo sharing services. This phone could very well replace a Sony Dash on a desktop as it not only does much of what that device does but adds real-time multimedia communications.



There are lots of other features including a 1.3 megapixel CMOS camera with privacy shutter as well as dual USB ports, integrated PoE, WiFi and memory card support.









TMC Seeks Product Marketing Manager

December 13, 2010

How TMCnet Global Online Communities look online (Click to enlarge or go to TMCnet to see a larger version) (Channels run along the left border)


Due to great success achieved by TMC's customers, we have seen massive growth in our online community-building products and as a result, we are in the middle of a search for a product marketing manager - someone whose focus will be to articulate the value proposition of these products to a broader audience.

An established product-line, our keyword-based Global Online Communities (GOCs) and channels have grown to over 200 and many of our customers are coming to us to purchase more terms to help them with organic search engine rank, news search rank, community building, social network needs and numerous other reasons.

We believe we have the largest collection of sponsored, news-generated communities on the Internet and as a result it makes sense to focus more resources on this product-line so more companies in more industries can learn how such products can assist them in their growth.

These products are very dear to me as I knew in the nineties that every company would need someone to help them with content generation - text, audio and video. I realized every website had to eventually become broadcast TV stations and newspapers in one.

And now, that is exactly what TMC provides sponsors - a third-party content-generating machine which creates targeted news which in-turn brings a large, laser-focused audience based precisely on specific terms and concepts.

The benefit for readers is we continue to reinvest our resources - many of which come from this cloud-based community building and SEO model right back into more reporters, editors and designers meaning more targeted and in-depth news and analysis for people looking to make purchasing decisions.

What is most gratifying is the smallest companies choose to work with us to grow their brands and we also have major players as customers such as RIM and Alcatel-Lucent.

Obviously I am biased but I see this community concept as the most underestimated product on the Internet. Most people don't understand it.
















The Internet Lubricates Protests

December 13, 2010

We have seen how the Internet has changed the telephony business allowing voice and now video conversations to be transmitted as packets. This simple change made Internet voice and video calls free. In addition, we have seen how email has helped drive the US Post Office more quickly into the red.

E-commerce has made it possible to buy virtually anything at prices which are a fraction of what they would have been a decade and a half ago.

At Crossfire Consulting Holiday Party

December 11, 2010

Finally Headsets Get Smart

December 10, 2010

You get a call, you pick up the headset and put it on your ear and then turn on the headset to connect the call.

One of these steps is not needed.

The Apple iPhone popularized the motion sensor/accelerometer and Sonos uses this technology to keep its remote control powered down until it is picked up.

Now headsets can join the motion sensing party and the latest one from Plantronics, the Voyager UC Pro which ships early next year will acknowledge the fact you have picked it up by switching the call to the device.

What could be better than a world filled with smarter devices, making our lives easier? Thanks Plantronics... This is a really good idea.

TMC broke the story earlier today for more on this new bluetooth headset.









Digium Asterisk World Returns to ITEXPO East 2011

December 10, 2010

Digium Asterisk World Demo Theater from Past ITEXPO Event in Miami, FL


TMC is thrilled to have Digium Asterisk World return to ITEXPO this February 2-4, 2011 in Miami, FL. Here is a quote from Digium from a press release which just went out today:
 “Hosting Digium|Asterisk World at ITEXPO East 2011 allows us to share the vision and power of Asterisk with a wide community of developers and carriers – even some who are not completely familiar with open source,” said Mark Spencer (News - Alert), CTO and founder of Digium, and the creator of Asterisk. “The upcoming Digium|Asterisk World will help developers, resellers, and anyone interested in Asterisk learn more about the opportunities emerging today. It will provide the hands-on training needed to capitalize on these opportunities,” he continued. 




Gorgeous Day in Boston

December 8, 2010

Made it to the Liberty Hotel

December 7, 2010

Apponaug Cove View on the way to Boston

December 7, 2010

Gogobeans Wants to Manage Your Digital Life

December 6, 2010

My digital life is a mess and I’m not afraid to admit it. I have videos on a few sites and photos on a few others. I’ve got numerous hard disks with photos and I am not 100% sure they are all synced with the online vendor I use – actually I am pretty sure they aren’t synced.

I am currently not backing up to the cloud but selectively back up important folders and documents.

In Boston This Week Interviewing on Video

December 6, 2010

It Hurts to Think it But Wikileaks is Media

December 4, 2010

Yesterday on TMCnet's Patriot Talk blog, Erin Monda referred to Wikileaks founder Julian Assange as an American Patriot. While I wouldn't go that far, there is truth to the fact that WikiLeaks is a media organization as asserted by Matthew Ingram at GigaOm.

While most politicians like Independent Connecticut Senator Joe Lieberman are beside themselves regarding the existence of Wikileaks, an interesting twist is that Republican Congressman Ron Paul recently defended the organization and went so far as to hope that the website would turn its attention to the Federal Reserve next.

It is worth pointing out however that Wikileaks is not a US-based media organization and is subsequently not bound by our laws which protect the press. Then again, in an age of electrons, any media company could easily make an argument they are US-based - allowing them to publish a stream of damaging content while shielding themselves behind the very laws of the country they are damaging.

But if you believe the statement that sunlight is the best disinfectant, then perhaps we need more organizations like Wikileaks, not less.

And yet writing this last statement caused my insides to stir for a while.

My position on the matter is obviously not 100% clear to me but I remain scared, very scared of the government starting to pass any laws which can eventually be expanded by future administrations to limit the free flow of information online and especially the freedom of the press to pursue the truth and report accurately on the stories of the day.















How To Be Happy

December 4, 2010

A New Tech Bubble?

December 4, 2010

Are we in a new tech bubble which most of us aren't even aware of? It is certainly quite possible and one thing we have all learned from experience is it is better to be overly cautious than to get burned in yet another frothy explosion.

One observation worth sharing is the rapid spread of information through the Internet means bubbles seem to grow bigger and faster as information flows more freely to those people who want to invest in whatever the latest craze is.

A recent New York Times article discusses the sky-high valuations of so many of today's startups from Twitter valued at $4B to Zynga valued at $5B! Then there is Groupon at over $6B. 

VentureBeat has an article on the matter worth reading as well.

In short, these aren't public companies that are witnessing these massive valuation increases - most are private and are seeing their values increase as VCs are stepping over each other to be part of the next Facebook.







Google Furthers Android Everywhere Strategy

December 4, 2010

FTC Do Not Track = Unintended Consequences?

December 3, 2010

Skype Shows us Closed Can Win

December 3, 2010

Dan York at a recent ITEXPO - specifically the collocated Cloud Communications Summit - Dan is on the right and Thomas Howe is on the left
 

Yesterday I discussed how open always wins referring to the competition between Apple and Google's Android and a side conversation was started on Facebook questioning my assertion. I took the opposite viewpoint in a comment and mentioned that Apple does have a lock on customers via iTunes as well as the App Store which have a tremendous lead in the market.

I was reminded of this discussion when I read how Dan York of Voxeo is espousing the virtues of Skype - a closed provider of communications - when Voxeo and Dan are huge proponents of open ecosystems.

As I read the piece, I became fascinated at how Voxeo has chosen to use Skype as a way to make the company's operations better - utilizing persistent group chats which focus on various subjects.

The point is that using these chats, the company which consists of many people located all over the world and some who travel are able to not only communicate effectively but are able to rapidly be brought up to speed on various topics after getting off an airplane by just logging onto Skype.

Dan mentions that there are other alternatives but it seems from the outside anyway that habit will keep the company using Skype for a long while - even if a better solution comes along immediately.

And this gets us to the counter of the open always wins argument - if you have loyal fans and/or people who habitually uses your interface and are happy with it - or some other differentiator, it becomes tough for competition to come in and take the market over. Even if the new competition is open.

Let's recall that compared to Apple and iOS, Windows Mobile was very open - it just wasn't as good as Apple's OS - and there was no contest from a marketing perspective either.

Apple definitely put together a more pleasing experience and were able to do so in part because they owned the stores, hardware and  packaging.

But now, Windows Phone 7 and Google's Android are taking some of the best parts of the Apple experience and replicating and in some cases improving them.

This in and of itself may not be enough to win against Apple but what the open approach has is a slew of hardware partners making devices in a variety of form factors. Some of these device sizes may catch fire.




















And Then it Hit Me, Open Always Wins

December 2, 2010

We know the history of the PC market - Apple had great products but a closed ecosystem and subsequently the PC - originally based on IBM components and design eventually won the war for the desktop.

In the eighties, I made the choice to move TMC to desktop publishing on a PC instead of Mac because the horsepower per dollar of the PC was so far superior. It turned out the manpower wasted in the short-term based on this decision showed I made the wrong choice. By the mid-nineties however, I was convinced that a single computer platform for our entire organization did make the most sense and as a result in hindsight, I was correct.

Fast forward to today, Apple is designing products which are superior to others but they are generally more expensive and closed. In many cases they are so closed you can't swap a battery or add memory or decide which applications you want without the express approval of Steve Jobs.

This past July, I asked if Apple was making the same mistake from the eighties in the mobile arena because when I saw the Motorola Droid X I realized this device was better than the iPhone in a few important ways.





Google Now Ranks Based on CRM

December 2, 2010

This past weekend I was fairly amazed to read about how a retailer of glasses with very high rankings on Google seemed to thrive on providing service which is extremely aggressive and even hostile. The site, DecorMyEyes.com has an owner who goes by an alias Tony Russo (his real name is Vitaly Borker) and threatens customers by calling them names like bitch and and does things like sending them pictures of their homes as an intimidation tactic.

The amazing thing about the story is it explained that the more horrible the customer service level, the more complaints were generated on high-ranking sites such as RipoffReport.com which in turn increased the ranking of the site.

So basically a viral loop was set up where customers were drawn into using the site because of high rankings and the more customers, the more chance of having poor service issues and subsequently more links were created to the site.

From a consumer standpoint this is a nightmare but from the perspective of the retailer it encourages them to give worse service - or at least that is what the owner of the company believed.

A Google spokesperson referred the reporter at the New York Times who wrote the story to speak with Danny Sullivan, editor-in-chief of the blog Search Engine Land who ended up calling Google cagey and explaining that the company does not use sentiment analysis. Moreover he said if the world's leading search engine were to do so, it may be impossible to find a link to the White House if a lot of people hate the President and say so online.

He continued:

Google doesn’t need sentiment analysis to help people like Clarabelle Rodriguez [referred to as a victim of the company in the article]. It could simply become better at incorporating consumer reviews on the main page of its search results.
David Segal, the reporter behind the story - deserves a raise because this is a great investigative piece.











Recorded Future Predicts Future

December 2, 2010

You may have read back in July on TMCnet that Recorded Future is able to track future relationships and has received investment from the CIA and Google's VC arm. More recently, MIT's Technology Review writes how the company is able to generate a time-line showing important company milestones such as earnings releases and drug trial registrations. The information is gleaned from Twitter as well as numerous web sources.

Recorded Future calls their product a Temporal Analytics Engine and on the company's site you can see how the tool can be used to discover how events have unfolded over time. In one example the site explains how five years ago Thomas Friedman of the New York Times wrote, “It is obvious to me that the Irish-British [economic] model is the way of the future, and the only question is when Germany and France will face reality: either they become Ireland or they become museums.

Kinect + DepthJS = Web Browser Interface

December 2, 2010

It is incredible how much potential there is to take Microsoft's Kinect technology which recognizes body movements in 3D and develop an interface which allows the human body to communicate with a PC - without the need for a mouse. One recent development is DepthJS which uses JavaScript to translate a small number of hand gestures into commands executed by a browser.



The video above shows how it is done - sure it is clunky now, as the interface is still new - but there is lots of potential here for specific applications and while I am in no specific hurry to bury my mouse, it seems like the electronic rodent has had a nice run and perhaps it is time to take the touch interface of smartphones and tablets and marry it with a 3D interface to eliminate desktop mammals altogether.

More from:







Cisco Social Video Ad I Like

December 1, 2010

Last week I shared a video ad from Calabrio I thought was great and a as a result, Ross Daniels shared a Cisco ad which is quite good as well. For the decades as I have covered the communications and tech space, I have been amazed at how dry marketing and PR can be. I am thrilled to see human interest being injected into promotional messages - making them more engaging and potentially viral.

Check the Cisco ad out below

 


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