Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

February 2011

You are browsing the archive for February 2011.

Socializing Search

February 25, 2011

In the last few weeks there have been a higher than usual amount of articles on search quality where mainstream media sources have shined a bright light on companies who are achieving high levels of search rank using methods which could be questionable. A small eyeglass manufacturer for example actually provided poor customer service seemingly on purpose so the company could benefit from a higher perceived search rank as a result of negative comments from customers.

In another case, J.C. Penny was using an outside SEO company to place links on low quality pages all over the web and when the New York Times wrote an article about it, Google scrambled to penalize the company's results. Then Overstock made headlines when it was learned it offered discounts to colleges while encouraging them to post links back to the company.

The point here is fairly obvious...



Where is Rich Flying to Today?

February 25, 2011

You haven't heard from me much in the last two days because I took an inbox with 2,100 important items which includes my to-do list and I whittled it down to under 120. This of course meant I caught up with many people who had emailed or called me in the past few months. I still wonder if there shouldn't be some sort of expiration date on emails which can be set which would help me manage my overflowing inbox.

For example if I set a reminder via email about some event like a conference or concert, the email should be set to self-destruct when the event is over and the email has less use.

In other important news, my sister had a baby last weekend meaning I got my first nephew Dylan and I am flying cross-country now to meet him, etc. I am back next week and you can expect to hear a lot more from me then.



Meetings, Earnings Calls and E-Mail

February 23, 2011

Its been perhaps one of my most productive days - I eliminated 1,500 emails - about 800 of which were in the "important - save for later" bucket meaning they either got zapped or required some action. Generally the latter. I also had a chance to have a zillion meetings and listen to part of a media company conference call - I won't say which one but to me the amount of information a public company shares has always been fascinating from a competitive intelligence perspective.

One thing I found interesting on one of the recent calls I've sat on is how a media company touts an increase in social media sharing as if it is unique to them and isn't taking place across the web.

For the latest news check out the video below from Tammy Wolf in the TMC Newsroom which discusses the new BMW i series of products and Chinese social media company IPO Renren.com.







Building Communities Online: Boost Sales, Search and Social Initiatives

February 22, 2011

Over the past decade, hundreds of companies have benefitted from TMC’s Community program, attracting a laser-targeted group of potential customers who are looking to learn about a specific topic area. TMC populates these communities with thousands of articles per quarter – which in turn attracts millions of interested viewers a year to our sponsors.

Sponsors can then offer these viewers more information about themselves – offer them coupons, a chance to visit them at a trade show or road show or whatever else they are looking to communicate to this group.

The most common question I am asked lately is how to build online communities and moreover companies in many new industries ask constantly about how TMC can help build these content-generated microsites for them.

At Zenith Infotech in PA checking out the MSPtv set

February 22, 2011

Apple Subscription Controversy & WeatherBug for Android Honeycomb

February 22, 2011

Power Outlets at Bradley Airport in Hartford

February 22, 2011

Should Social Media Get Credit For These Demonstrations?

February 20, 2011

Demonstrations are breaking out all over the world and are being aided by Facebook, Twitter and other social networks. Many are saying Silicon Valley deserves little to no credit but this is lost on Egyptians who think enough of social networks to start naming their kids Facebook.
The US has been a positive force in pushing for human rights worldwide and while the country is far from perfect, no other shines a beacon of freedom and democracy.


It is exciting to see how new technology is enabling people to rise up in an effort to move towards more representative forms of government.

It seems the gap between the middle east and west may be closing thanks to the use of western tools which are helping a new generation of oppressed people become liberated from their unelected governments.

See how the talk of protests is now spreading to China.







Einstein for Dummies

February 20, 2011

Now the US Has a Robotic Hummingbird

February 19, 2011

TMCnet's Chris DiMarco reports that DARPA funded a robotic spy nano-hummingbird weighing 19 grams or 0.67 ounces. With a wing span of 5.6 inches the "bird" which has an integrated CMOS video camera and transmitter has recently increased its flying range to five-eleven minutes. This is tremendous progress as it flew only 20 seconds two years ago. It has been in development for five years in-total.

I can't help thinking this device is part of a military future with Terminator-like flying-objects but unless the range can get better and you can stick something that explodes on it - perhaps its destined - for the moment, to end up next to the RC helicopter in the toy chest of your kid's room.

This video explains how this technology could find its way into larger UAVs in the future.



Lady GaGa's Born This Way Breaks iTunes Record

February 18, 2011

Not only did the queen of tweets, Lady Gaga break the record for most Twitter followers, she has now broken the record for fastest-selling single ever on the Apple iTunes Store with her new song Born This Way.

Recently on Sirius/XM radio she said if there was a movie about her life she would want to be played by Marisa Tomei as when she gets upset her friends tell her that her "New York" accent comes out.

What is perhaps most amazing about Lady Gaga is that many call her the new Madonna - some say it in a derogatory fashion, personally I think she has mimicked the performer and one-upped her nicely. And when Madonna began to rise in popularity it was MTV which helped her take her outrageous outfits to the masses quickly through interviews and 24x7 videos. BTW - for all the youts reading this, there was a time when MTV played just music and you didn't even associate the word Guido with the station.

But Lady GaGa has skipped past MTV, and uses YouTube where she has had over a billion views, Twitter where she has 8.2M+ followers and iTunes to reach the masses. Not that MTV has lost its importance - its just the new wave of social and tech mediums are being used to propel this artist's career even faster than Madonna's.

YouTube, social and iTunes haven't killed the video star but they certainly seem to have more reach and importance.







How Cloud Computing Could Destroy VARs

February 17, 2011

A typical VAR is used to frequently selling large ticket items which may not all have the largest margins but in volume can throw off a good amount of cash and profit. As a result, many resellers have developed a business model with commensurate expenses and as the market shifts to cloud-based services with OPEX budgets being used instead of CAPEX, customers are reducing their immediate spend and spreading their dollars over months if not years.

And the typical VAR is not ready for the shift. This is what was discussed in a recent conversation at TMC headquarters in Norwalk, CT with George Fandos, Vice President of Global Data Center for Westcon Group.

In a conversation, I learned this $3.5B distributor has tremendous insight into how VARs need to prepare themselves for the future. Moreover, I had a chance to learn how the company has become a large distributor of Cisco products via their Comstor division and they not only distribute but use and are fans of Cisco UCS solutions as they are faster to configure and reduce the need for cabling in a data center.

The company is focusing on the flattening of the network, virtualization and cloud-based solutions.





Skype, FCC and Google News

February 16, 2011

Rich wearing the TMC hat
(No, I couldn't find any St. Bernard pics)
Apologies for not blogging in some time - I've been wearing my running TMC hat as CEO which means meetings, strategy sessions, mission statement updates, etc. TMC is growing rapidly and it is an exciting time to be in media and TMC is fortunate to have some really great customers partnered in our success and loyal readers like you. I am always amazed - when you become a blogger you have so many ideas, you can't get them all out regardless of how much time you have. I want to spend the rest of the night writing but alas, I cannot.

ITEXPO Wrap up from Voice of Asterisk

February 15, 2011

In case you missed ITEXPO or were looking for added perspective, Allison Smith, "The voice of Asterisk" has a summary of the show from her perspective. I have had the chance to speak with a few of the people behind IVR voices and it is always an interesting experience to put a face to a very familiar voice which you have communicated with for years.

In here blog post, Allison explains how she got to ITEXPO, what it was like to speak there at the demo theater and she gives her review of the keynotes as well. It was great meeting her at the show and she is available to make custom IVR prompts for your company so reach out if you are interested.

Valentine's Day Special at TMC

February 14, 2011

Cisco Says HTML5 Part of Wireless Future

February 14, 2011

Electronic Warfare is the Future. Are You Ready?

February 14, 2011

Stuxnet is Victory at Entebbe 2.0

The Stuxnet worm alleged to be the work of Israel and the US was designed to target and disable Iranian centrifuges by increasing their speeds to dangerous levels while reporting to operators that all was well. The latest report from the New York Times shows this worm has also hit five industrial sites in the land of Ahmadinejad.

It’s no secret most of the world does not want Iran to get nuclear weapons and the best weapon being used to deter the country’s nuclear program was sanctions and if they are working it would be tough to know it as the country are prospering greatly as the price of oil is much higher than what Iran has budgeted.

Sprint Doing Better But Challenges Loom

February 11, 2011

Sprint added 58,000 net subscribers in its latest quarter ahead of estimates but is still losing money and now must contend with the Verizon iPhone. Beecher Tuttle has the details on TMCnet. The new challenges for Sprint are twofold.

You can now get an iPhone to work anywhere in the US where Sprint service is strong. Every carrier has some pockets of strength. The basement of Grand Central Station for example is one place where AT&T works very well and Verizon doesn't work at all.

TMCnet Featured Briefly on CNBC

February 11, 2011

Why PAETEC Acquired XETA Technologies

February 9, 2011

Updated at 6:15 pm EST 2/9/11 with comments from Arunas Chesonis chairman and CEO of PAETEC at bottom

Last week at ITEXPO the rumor on the street was PAETEC may be doing a deal in India soon since Chairman and CEO Arunas Chesonis was in the country. Well it seems if this is the case it comes on the heels of another purchase - XETA technologies was just picked up by the company today.

I know what you're thinking - the company is on a mission to roll-up all other companies who use all caps in their names. Of course you are only partially right as PAETEC sees strong synergy here as XETA is a large reseller of Avaya, HP, Juniper, LifeSize and Mitel gear with a strong focus on the healthcare, financial and retail markets.

For Xeta, the move makes sense as its long-term chart looks like the Manhattan skyline just after the Empire State Building was built - basically a massive valuation around the Y2K/dotcom time frame when most companies were installing new gear. Other than that it has been mostly in the $2-$3 range for the last five years or so.





Bump Goes Mobile on Valentine's Day

February 9, 2011

Update - the blog entry below is in error as the application company which makes the popular Bump product which allows information to be shared by phones which are in close proximity to one another is located at www.bu.mp.com and is called Bump Technologies. The company mentioned in this entry is located at www.bump.com. Sorry about the confusion to both companies and my readers.

I've always been a fan of technology which makes the world more productive and typically such innovations are targeted at businesses. Sure there are online dating sites which make it easier to meet others but now, technology takes this concept to the road.

Bump.com, the mobile app used to share contact and other information like applications is expanding into the realm of allowing allows people to connect with others based on their license plate.

Say you see someone go by on the road and you are interested in getting to know them.





Thanks For Making ITEXPO East 2011 a Great Success

February 4, 2011

Sangoma Giveaway at #ITEXPO East 2011

February 4, 2011

Regulatory 2.0 Session @ITEXPO East 2011

February 4, 2011

ITEXPO East 2011 Final Day Video

February 4, 2011

#ITEXPO East 2011 Final Day

February 4, 2011

StartupCamp 3 Comms Edition @ ITEXPO Google Keynote

February 3, 2011

Larry Lisser kicked off Startup Camp 3 Comms Edition at ITEXPO

February 3, 2011

StartupCamp 3 Comms Edition @ ITEXPO Starts

February 3, 2011

Digium Asterisk World at ITEXPO E 2011

February 3, 2011

ITEXPO East 2011 Win This Jeep

February 3, 2011

ITEXPO East 2011: AudioCodes Interview

February 3, 2011

ITEXPO: Keynote Drawing Winners Announced.

February 2, 2011

ITEXPO East 2011 Conference Lunch

February 2, 2011

Next Generation Communications track at ITEXPO East 2011

February 2, 2011

Digium Asterisk World @ ITEXPO East 2011

February 2, 2011

ITEXPO: What Does SNR Mean?

February 2, 2011

BridgeWave keynote at 4GWE collocated with ITEXPO East 2011

February 2, 2011

VIPeering Acme Packet Keynote @ ITEXPO East

February 2, 2011

Developer Day @ ITEXPO East 2011

February 2, 2011

VIPeering @ ITEXPO East 2011 Kicks Off

February 2, 2011

Business Video Expo Kicks off @ ITEXPO East 2011

February 2, 2011

Twitter Screen @ ITEXPO East 2011

February 2, 2011

Super WiFi Summit @ITEXPO Has Begun

February 2, 2011

Charlie Vogt, GENBAD CEO Keynotes ITEXPO East 2011 to Packed Room

February 2, 2011

ITEXPO East 2011 Kickoff

February 1, 2011

InIn Cloud Communications Event Pic at ITEXPO

February 1, 2011

ITEXPO East 2011 Kickoff Video 2

February 1, 2011

ITEXPO East 2011 Rumors so Far

February 1, 2011

ITEXPO here in Miami officially starts tomorrow but there are already lots of talk and rumors of note.

First off is the FCC may give credence to the notion next month that POTS needs to die. The carrying costs of this legacy network are massive and the 5ESS switches are 30 years old and you have to get the spare parts from eBay. 911 is a reason to not kill POTs but some predict that if the FCC gives a 10 year deadline for the death of POTs, the telecom network equipment market will see a surge in business which may even rival Y2K times.

Also, Arunis Chesonis the CEO of PATEC is in India and may be working on a deal with an Indian telco or a possible acquisition. Maybe a sale? We'll see.

Moreover, the voice peering market is saving more that $250M/year for cable companies and others.





You Know You're in Miami When #ITEXPO #Lamborghini

February 1, 2011

Telecom One-on-One Reception at ITEXPO

February 1, 2011

Telecom-One-on-One at ITEXPO East 2011

February 1, 2011

SIP Trunking Pre-Conference Session at ITEXPO E 2011

February 1, 2011

ITEXPO East 2011 Setup, Video Studios

February 1, 2011

4GWE Regulatory Live Stream From ITEXPO Friday

February 1, 2011

Check out the free live stream of the Regulatory 2.0 event on Friday Feb 4 Live From ITEXPO East 2011/4GWE. The event is sponsored by AT&T and the live stream is sponsored by Google.

Logon between 9 a.m. to 1 p.m to hear top people from NTIA, Google, AT&T, Microsoft and more. Carl Ford promises "This is not your father's telecom event" and here is the live stream for mobile devices and desktops.

  We're sorry.



ITEXPO East 2011, Analyst Discusses the Cloud

February 1, 2011

Featured Events