Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

August 2013

You are browsing the archive for August 2013.

Industry Veterans spotted at ITEXPO 2013 Las Vegas

August 27, 2013

ITEXPO 2013 Las Vegas Kicks off this week

August 25, 2013

Find Rich Tehrani at ITEXPO Las Vegas 2013

August 23, 2013

If you follow my blog or social sites you know I’ll be at ITEXPO next week at Mandalay Bay and I’m very excited to meet with you all.

This is where you can find me:

On Monday, 8/26 at 9:00am I’ll be checking out the Asterisk 1-2-3 training course and the SUITS conference which focuses on telecom patent protection. At 12:00 that day, I’ll be at the SDN preconference learning about software defined networking.

7 Areas of Microsoft Focus Post-Ballmer

August 23, 2013

Steve Ballmer has just announced he will be stepping down from Microsoft in the next twelve months and for his many critics, this is triumphant news. The happiest critic will likely be the author of the Mini-Microsoft blog I first reported on in 2005. The author, a Microsoft Employee was never a fan of the management and in a post today outlined the challenges regarding the timing of this announcement – it follows a restructuring which may have to be restructured yet again under another CEO. Moreover he goes on to suggest the next leader actually have programming experience.

Global Capacity: Enabling the Virtual Network Operator

August 22, 2013

On a recent trip to Global Capacity I got to see how the company provides automation-based network service platforms to system integrators and carriers who are typically of the tier-two variety. Over half-a-million quotes a month are provided by the company through an API or portal. Let’s say you are a carrier in rural Texas, Global Capacity can work with you and let you know how your rates compare to others in the markets you serve. In other words, you may be the lowest cost carrier in 10 cities but there may be eight other ones where you are not price-competitive.

ITEXPO West Las Vegas 2013 Update

August 22, 2013

Here is some ITEXPO West 2013 Las Vegas info my marketing team sent out earlier today... I thought it nicely summed up some of the happenings at the show next week. Here is the show directory for more.

            WIN A NEW JEEP -- #SEETHEWOZ @ITEXPO

August 26 - 29, 2013
Mandalay Bay / Las Vegas, Nevada
ITEXPO / @ITEXPO / #ITEXPO
#SEETHEWOZ @ITEXPO


   

 

GET THE ANSWERS YOU NEED AT CASE STUDY U!




Live-Streaming as Wearable Tech Killer App

August 22, 2013

When asked about the future of wearable tech and whether the market can truly evolve from under one billion dollars to fifty billion in a few years I point people to two trends which we can’t escape.

Miniaturization is unstoppable – the smartphone today is the supercomputer of a decade or so ago. Simply stated – even though battery technology isn’t evolving as fast as we would like, everything else is.

Although physics seems to be limiting battery performance, it doesn't mean the technology isn't advancing, Steve Grady from Cymbet has more



Jennifer Darmour talks about the growth of the Wearable Tech market at Wearable Tech Expo in New York

Five-ten years ago, did people think they would be watching movies on a device which fits in their pocket? Probably not.







Snom Riding Lync Wave to Success

August 19, 2013

In a recent meeting with Snom’s Mike Storella in the company’s office in Massachusetts, I had a chance to learn how the company is riding the Microsoft Lync wave to success. One of the early differentiators they touted was Lync phones which allowed multiple lines – an essential feature for many, including executives who don’t answer their own phones.

This early flexibly caught the attention of Microsoft – not to mention a number of Fortune class companies who needed such features.

Mike touted other features as well like the company being first to allow device-based music-on-hold for Lync as well as being first to qualify a device for the Microsoft Lync 2013 compatible devices program.

Healthy Private Sector Key to Private Sector Jobs

August 19, 2013

There is a fascinating battle taking place in many countries between how best to grow private-sector employment. Shockingly some of the politicians who are cited by the media for their incredible intelligence imply that inequality in wages can be fixed by increasing taxes on the companies and people who are using their income to grow, invest in and start businesses.

Moreover, there are complaints surfacing in areas of tech wealth like San Francisco because wealthy people who have limited time, pay top dollar for homes which ease their commutes. This has driven the prices up in such places which in-turn has increased resentment of tech workers. I touched on this last week when I explained how tech wealth actually helps society - it doesn't hurt it.

The fact that a single person could make a statement about how society should buy less iPods and instead spend this money on helping the poor shows that there seems to be a lack of awareness of how capitalism has lifted more people out of poverty than any other system ever created.



Why Apple Should not Produce Low-Cost Phones

August 19, 2013

Speculation and rumor will tell you that next month Apple is set to introduce a low-cost phone. Some will argue this makes sense since Apple is competing in a field with other companies such as Samsung and HTC which produce devices across many price points. The question worth asking however is whether this strategy is logical in the long-run. After all, aren’t mobile devices the natural evolution of PCs and laptops and hasn’t Apple learned that to be successful in those markets, you want to stay as far away as you can from being seen as a low-cost, commodity electronics producer?

Jobs Movie Inaccurate Say Steve Wozniak and John Sculley

August 16, 2013

By now everyone knows there is a movie called Jobs which celebrates the life of Steve Jobs and tries to recreate the events which surround the tech legend’s life. Of course whenever such an ambitious project is undertaken, the challenge you have is getting agreement on what happened and just as importantly trying to get everyone involved in the happenings to work collaboratively.

It is apparent this movie faced some challenges in both regards. For example, Ashton Kutcher who plays a pretty convincing Steve Jobs complained recently that Apple cofounder Steve Wozniak aka “The Woz” is being paid by another company to support a different Steve Jobs film.

Steve Wozniak

Why Google is Getting Hammered on Twitter for being Evil

August 16, 2013

Google is being called out by Microsoft for being "evil" and pursuing anti-competitive practices

Last May Google blocked a Microsoft YouTube app from running on its mobile platform Windows Phone causing Microsoft to rewrite it to Google’s specifications. This week the app was blocked once again and Microsoft’s David Howard explains why in a letter titled The limits of Google’s openness.

Howard explains that his company’s goal is to satisfy customers:

We know that this has been frustrating, to say the least, for our customers. We have always had one goal: to provide our users a YouTube experience on Windows Phone that’s on par with the YouTube experience available to Android and iPhone users.

Despite Complaints, Tech Wealth Helps Society

August 14, 2013

The pace of entrepreneurial activity fueled by tech wealth isn’t slowing down… In fact it is accelerating at dare I say “Internet speed.” Just last week I discussed how Tech Leaders Brin, Zuckerberg and Bezos are changing everything as the seek to revolutionize newspapers, immigration and meat production.

The Financial Times seems to agree as they just published a piece yesterday which discusses many of the same issues I brought up with the addition of Elon Musk’s Hyperloop and asteroid mining.

The FT correctly discusses the pervasive pessimism about the lack of investment from just a few years back from people like PayPal’s Peter Thiel as well as Tyler Cowen.

Here is a salient excerpt:

The upshot, according to supporters of this billionaire-fuelled quest for the next big technological breakthroughs, will be an age of discovery that creates the industries of the future: private space exploration, new forms of transport, robotics, new medicines and advanced materials.

Mosquito Magnet Cleared my Mosquitos

August 13, 2013

My yard has always been quite buggy. This past weekend however I went outside and didn’t see or more importantly feel a single biting insect after being outside at dusk for about ninety minutes. Since we had a very wet spring, the mosquito population in May and June was absolutely tremendous – I didn’t even want to go outside without liberal amounts of spray which is harmful to humans.

The good news is I can actually see where all these biting critters went… Into a net in my Mosquito Magnet Executive.

MightyHive Achieves Contact Center and Web Ad Integration

August 12, 2013

The contact center is a billion dollar channel but has yet to exploit its true potential. Contact center data can now drive demand through another channel, online. To drive brand and business equity today, marketers must leverage consumer insights to create seamless experiences across channels where each interaction, regardless of channel, is relevant and consistent to lead consumers along the path to purchase.

In the late nineties it was fashionable to say the web would kill the contact center as people would no longer need to speak on the phone when purchasing.

The Apple Board is Complaining About Apple's Lack of Innovation

August 9, 2013

Apple, We Need a Larger iPhone as I have asked for since 2010



It’s getting to be laughable – the phone choices in the Android camp are literally becoming infinite from Samsung alone – let alone when you throw in Google, HTC and others. Apple popularized the mouse, the GUI, fonts, desktop publishing and so many things yet they eventually got killed in the late eighties and nineties because of the competition and their lack of correct response to it.

In other words the price/performance curve got so out of whack that when PCs became commoditized and Apple lost its software ecosystem advantage, it didn’t make financial sense to buy an Apple product.

In 2010 I predicted this would happen to Apple in the smartphone market when I saw the gloriously huge Motorola Droid X. At the time I said the following (bold added for emphasis):

And this gets us to the headline of this entry...

15 Reasons Why Bitcoins are Better than Gold

August 9, 2013

Technology is literally at the point where it is disrupting almost everything and this week has been a prime example of this trend. On the one hand Google co-founder Sergey Brin was revealed as the investor behind growing synthetic meat in a lab in order to disrupt the cattle business and Elon Musk proved he can disrupt the auto market with his successful launch of Tesla Motors and the recent public acceptance of his company’s vehicles which surpassed analyst estimates.

Can you disrupt a commodity though? After some consideration I would assert you can and this post will explore the top reasons why Bitcoins are better than gold.

Verykool RS90 Vortex Smartphone Review

August 8, 2013

A Solid and Rugged Smartphone Value with an unusual name





How often do you get to take a piece of expensive electronics and treat it like it’s a bowling ball? The answer for me is not that often but that is exactly what I found myself doing with the InfoSonics verykool RS90 Vortex Smartphone. From the moment I received it, I have pummeled it, drowned it, bowled with it and literally dropped it on every surface I could find.

Ruling Clears Way for Bitcoin Regulation

August 8, 2013


All it took was one bad actor… BTCST was a Bitcoin-based hedge fund savings & trust which turns out to be more Ponzi scheme than investment vehicle. Investors collectively lost 263,104 Bitcoin in principal, that is $1,834,303 based on the daily average price of Bitcoin when they purchased their BTCST investments, or in excess of $23 million based on currently available Bitcoin exchange rates. The founder of the fund Trendon Shavers was formally charged by the SEC in 2012 but Shavers fought back by saying Bitcoin is not money so it isn’t subject to Federal Securities Laws.

It turns out Judge Amos Mazzant disagrees and in a statement mentions that Shavers used Bitcoins to pay his living expenses and moreover explains that even though Bitcoins aren’t accepted everywhere, they can be converted to other forms of currency.

Comverse ONE Helps CSPs Monetize Digital Services

August 7, 2013


In March I detailed how Comverse Share is helping carriers integrate the best of social networking with their carrier offerings allowing a CSP to communicate with customers in an environment where they are spending more of their time. The integration of social into the typical service provider business model means carriers can use information from these networks to provide their customers offers on specific products and services. For example a sports fan could get an offer on a package which offers football video streaming.

In the above interview I spoke with Alice Bartram and last week I followed up with her and Mike Huffman in their Mass based headquarters to report on the latest offerings coming from her company.

Tech Leaders Brin, Zuckerberg and Bezos are Changing Everything

August 6, 2013

In the last few years there has been an incredible display of tech leaders transcending the status quo and jumping into new markets with both feet. Sometimes they do this with financing alone and other times they exert elbow grease.

Google is a great example of a company that constantly pushes the envelope… They are involved in green energy, self-driving cars and wearable technology – pushing forward in all these areas to create new markets. Amazon showed the world the power of ecommerce but also of cloud computing where they not only were responsible for pushing this market into the mainstream but also for reducing prices so quickly that some competitors are scrambling to stay in the game.

Axis Communications Uses APIs and Low-Light Tech to Differentiate

August 5, 2013

One constant in business has been the ecosystem can be more important than the product. As an example, if a person is considering attending a conference, they typically look at the speakers and exhibitors to see if there is a fit before booking their trip. In other cases they will look to see who else is attending before they decide to pull the trigger. Over the last few decades a number of tech companies did their best to attract developers to their platforms to build their ecosystems.

Jetman: A Rocket Powered Human Can Fly

August 5, 2013

Iron Man fans everywhere rejoice as it is now possible to fly with rocket power and a wing strapped to your back. Yves Jetman Rossy is responsible for making the flying suit which avoids bumpy landings because it uses a parachute.

The extreme sports enthusiast has flown across the English Channel and some years back tried to cross the Strait of Gibraltar from Morocco to Spain.

Nancy Pelosi OKs Use of Google Glass

August 2, 2013

Featured Events