Month: November 2013

Should We Shop on Thanksgiving?

If there is one thing that’s made this country and many others great, it’s tradition. I don’t mean to get
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Microsoft Strikes Back at Chromebook

Amazon’s second most popular laptop result when you search for the term and sort by best sellers is the following
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Do Intel Retail Stores Make Sense?

Decades back Intel research showed them that people buying computers powered by their processors didn’t know who made the processor.
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Fenero Aims to Disrupt Cloud Contact Center Pricing

Cloud-based contact center solutions have been priced fairly uniformly in the past… You pay per seat and feature. You want
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GigSky Wants to Easily Connect You Everywhere

One of the largest challenges international travelers have is staying connected at affordable and easy-to-understand rates. The last time I
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ZipWhip: What if Every Phone Number Could Text?

Back in 2005, yes, 2005 I wondered when WiFi phones would allow text messaging – I suggested there was an
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Amazon and Obamacare Call Center News

I’d like to thank the many hundreds of you who registered for the call center webinar I moderated today about
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Cisco says NFV to be a Revolution

Shocking words from an equipment provider? Jared Headley who heads up Cisco’s service provider mobility marketing said to me recently,
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Texting While Driving Laws Don’t Work

Let me start by saying texting-while-driving is dangerous yet it is something many continue to do. Moreover, government legislators who
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