Recently I wrote about the idea that marketing is eating sales, a direct quote from Barry O’Sullivan the new CEO
The traditional telco is dead – the case for moving to COTS technology is just too compelling. This is a
For those of you who follow financial or political happenings you know that many conservatives and libertarians favor investing in
Isn’t it funny how much of the world has changed thanks to Steve Jobs? As I sit here at my
Aspect has been expanding the capabilities of its portfolio as well as its deployment options. They have made a bunch
ShoreTel Touts Low TCO and Cloud/Premise Integration I just had a chance to meet with Mark Roberts, CMO of ShoreTel
What does a company do after going up against Apple and showing it can compete head-to-head with Cupertino in the
The UC space is alive and well even as it moves from the customer premise to the cloud. To
Remember when I told you about the new Interactive Intelligence call center makeover which could be worth millions to your
When I first got my hands on the $150 Echo Smart Running Watch from Magellan, I was excited to put