Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

April 2016

You are browsing the archive for April 2016.

A Million Dark Web Facebook Users Value Privacy, Security and Safety

April 25, 2016

Each month, over one million people access Facebook over the dark web via Tor. So why does Facebook offer such a site and why would people even want to use it? The company says the primary drivers of this growth are privacy, security and safety.

According to Alec Muffet of Facebook:

This is why in the last two years we built the Facebook onion site and onion-mobile site, helped standardise the “.onion” domain name, and implemented Tor connectivity for our Android mobile app by enabling connections through Orbot.

He continued:

Over this period the number of people who access Facebook over Tor has increased.

Allied Fiber LLC Has not Filed Chapter 11

April 25, 2016

Allied Fiber LLC has been engaged in a long running dispute with its senior secured lender. After exhaustive efforts and numerous offers that the company believed would have resulted in the full payment of all of the lender’s principle and interest, for reasons unknown to the company, a settlement was unable to be reached.

On April 20th, 2016, the senior secured lender purportedly exercised voting rights in the Allied Fiber LLC subsidiary companies (AF Southeast LLC, AF Florida LLC and AF Georgia LLC) and allegedly replaced the members of the subsidiaries, appointed a chief restructuring officer, and then caused the subsidiaries – not including Allied Fiber LLC – to file for a Chapter 11 bankruptcy proceeding in Delaware.

Apparently there will now be a court-supervised sale of the subsidiaries to the highest bidder which may include a marketing period that may be approximately 90-days. 

A Quarter Century Intel Wound From AMD and How to Respond

April 22, 2016

Show me the horsepower!


By now, anyone who follows tech news even casually knows a massive 12,000 workforce reduction is taking place at Intel because people use their smartphones more than ever and can extend the life of their other devices as a result. Even if you have the money to upgrade all of your devices each year, it is a monumental pain in the rear. This means in order to get people to upgrade more quickly, a few things would have to happen.

The Alex St. John Wage-Slave Debate Sh*t-Storm I Created

April 21, 2016

Developers – you are likely the unappreciated rock stars you think you are.

@rtehrani @PlayWildTangent @AllAboutTheAPI April 19, 2016


In over 20,000 tweets, nothing seems to have resonated more negatively than my simple tweet about a “Great developer post” from Alex St. John which was based on this article. My weekend was a whirlwind of negative tweets as I waded into an issue I wasn’t even aware existed.

For example, I was semi-insulted for being a CEO and agreeing with Alex.

@SeanTheBaptiste @rtehrani @PlayWildTangent @AllAboutTheAPI One CEO applauds another CEO about unfair labor practices, news at 11.

The Feds Just Confirmed Banks are Still Too Big to Fail

April 21, 2016


I realize this is not a tech focused piece and that's generally why you come here but since a financial crisis generally affects all industries (including tech), I thought its worth sharing the news that the government just told us indirectly that big banks are still too big to fail. In order to ensure execs in financial companies don't make decisions which wreck their companies, industry practice today says execs have to defer part of their pay for a period of three years. Now, the largest firms would have to up that number to more than four years according to the Wall Street Journal. Seven government agencies are involved and the number of years that compensation can be clawed back will increase to seven in some cases.

This tells us banks are still too big to fail - in other words, one big bank going down could take down many others and have a cascade effect on the entire economy.

In fact, the Dodd-Frank regulations passed by the government to prevent too big to fail actually caused the smaller banks to exit the business because they can't compete with the giants.




API of the Week: SYSTRAN's Cloud Based Multilingual App Development

April 20, 2016

The ability for a company to sell its products and services worldwide has never existed in the way it has this past decade-and-a-half where widespread internet use, app stores and company ecosystems provided by companies like Salesforce have allowed a company to quickly reach a worldwide audience. With this international growth however comes challenges. In some markets like tech, you might try to force all your customers to speak English. Even then however, some companies feel the need to localize in order to appeal to specific countries such as Germany, France or Japan to name a few.

Nissan Outs Mitsubishi for Cheating. No one Outed #VW

April 20, 2016

Mitsubishi Motors Corp. said it manipulated mileage test data for its minicars sold in Japan, resulting in 620,000 vehicles produced in the past three years getting labeled more fuel efficient than they actually are. This according to a story on Bloomberg. The interesting news here is Nissan outed them.

In any country it takes testicular fortitude to out your business partner but in Japan - the country that invented Keiretsu or informal business group, this seems unfathomable.

You may recall that when the Volkswagen emissions scandal broke, I wondered, how could executives not know? The company made a breakthrough that got them awards and major industry recognition and no one in management wondered how it was done?



How to get Around Ad Blockers

April 19, 2016

Disclosure: This post does have self-promotional elements.

  1. All people like free content
  2. Many people don’t like ads.

At some point ad-blocking will get the point where free content doesn’t exist for the people who want it. In other words, ad blocking has gone mainstream.

People don’t like ads, primarily because they are untargeted.

TMC has a way to show laser-focused ads and get them through most ad blocking mechanisms.

Coriant Hopes to Help Carriers Move to NFV and SDN

April 18, 2016

Earlier this year, Coriant, shared a study of more than 80 network operators and found the following:

A reported 80 percent of them showed a high interest in using SDN to make their networks better and more capable of handling the demands of a mobile clientele.

Not surprisingly, the company has been doing its best to establish itself

 as the go to resource for these operators as they make the shift into these new areas. In fact at MWC16 they introduced the Transcend Packet Controller which Extends SDN control from transport to IP/MPLS Networks. It further enhances multi-layer optimization and improves service performance in IP/MPLS based mobile backhaul and carrier aggregation networks.

RIP Art Rosenberg

April 17, 2016

I just learned of the passing of one of the finest telecom analysts around - Art Rosenberg. I've known him through many decades and health issues. I got the sense he would always be with us because he seemed to be such a fighter.

What was unique about Art was not that he was opinionated - all analysts are to some degree, it was that he took every opportunity to share his views with you and was always immensely convincing.

He didn't do the job because of the paycheck - he seemed to love what he did. Hi truly lived communications.

I like to think that many of the other analysts in telecom learned a lot from Art...





Sennheiser TeamConnect: An Innovative Mobile War-Room in a Briefcase

April 16, 2016

One of the most innovative products I’ve seen this year in the UC space is the Sennheiser TeamConnect, a high quality, wireless conferencing solution. Here is the situation: you want to set up a conference call in a room which isn’t wired for conferences. You open a briefcase, take out a few pucks and place them around the table and voila, everyone is immersed in high quality audio.

 

Smart Technologies Adds Ludicrous Mode to Your Corporate Productivity

April 15, 2016

Ludicrous Speed from the Mel Brooks movie Space Balls


Speed is everything in business. It just is. It’s better to be quick than right because if you have a culture of speed you can adjust and get it right before the next guy or gal has a chance to even start copying you. Moreover, thanks to the internet, the ability to roll out new ideas as services where the cloud supports infinite scale means we are almost at the point where ideas and reality are directly connected.


API of the Week: IntelePeer is UC Glue for Microsoft and Cisco

April 15, 2016

Some years back, there were ads on TV for BASF – touting the fact they don’t make the products you use, they make them better. In the UC space, this is the position IntelePeer plays.

Specifically, IntelePeer Cloud Communications is a leading provider of on-demand, cloud-based communications services that enable high-quality voice, video and unified communications for businesses and contact centers. Through the CoreCloud SIP and Atmosphere contact center management services, IntelePeer customers can transition to complete, IP-based communications and contact center management solutions.

Mitel Buys Polycom: The Good and Bad

April 15, 2016

This post has been updated on April 15, 2016 at 4:30 pm with feedback from Wes Durow, CMO of Mitel. Also, it turns out we broke the news on the potential of this merger even earlier than thought... December of 2015.

Last month my fellow TMCnet blogger Peter Radizeski broke the news that Mitel was buying Polycom – so if you’re a TMCnet reader, once again, you got in front of this news. Peter had more thoughts on the matter today as it became clear the acquisition was happening.

Riverbed SteelCentral UCExpert Maximizes UC Quality on Avaya, Microsoft and Cisco

April 14, 2016

Communicating via quality voice and video conversations is essential for keeping happy employees, partners and customers. Perhaps most importantly, ensuring quality conversations is a big part of your job security. It doesn’t matter if you’re an MSP, VAR, Interconnect, channel or the IT director, it’s your position on the line when things don’t work right.

Fortunately for you and your career, there is Riverbed and their latest version of SteelCentral UCExpert which is designed to help solve your quality problems.

Hiring Millennials? Fortune Favors the Prepared

April 14, 2016

Six years ago I covered Cisco’s Quad, enterprise social network strategy that was a great idea but likely didn’t succeed because it was sold top-down the way Cisco is accustomed to selling things. It turns out social, needs to be bottom up to succeed. In fact just so many things these days seem to be this way. In many ways, Apple is to blame for this trend over the past decade but the web browser also became a bottom up install as workers forced companies into supporting web access.

Digital Transformation is Powering Vertical's UC Growth

April 13, 2016

Industry veterans remember some of the big mid-market brands in the nineties like Vodavi, Comdial, Artisoft and Vertical Networks. Artisoft purchased Vertical Networks, rolled up the other very well-known brands, changed the name to just Vertical and then went completely dark for years. Any other industry would have forced the company out of business for seemingly leaving the space. Telecom is different though because there was a loyal installed base and resellers pushing these products in the market – even when the big media companies like TMC rarely if ever heard from the company.

SD-WAN, the Best Bang for Your IT buck

April 13, 2016


My most recent video interview (Fall, 2015) with Kevin Gavin of Talari Networks (seated to the right)

I just had a chance to interview Kevin Gavin from Talari Networks – I’ve known him for years, going back to his ShoreTel days and I also covered Talari around the time he joined and named it a company to watch. He is very knowledgeable about tech and telecom. In this recent video interview I had with Kevin, he touts added benefits of SD-WAN like making the network more holistic.

I saw him most recently a few weeks back where he told me that 2.5 years ago when he joined the company, the space really didn’t exist. Furthermore, they had to sell the category as well as the product.




IR Says: UC Performance Management Should Not be an Afterthought

April 13, 2016

IR is the corporate brand name of Integrated Research Limited, a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.

The company boasts over 1,000 customers in over 60 countries—including some of the world’s largest banks, airlines and telecommunications companies. IR Prognosis provides them with business critical insights while ensuring continuity-critical systems deliver high availability and performance for millions of their customers across the globe.

IR’s ultimate goal is to make sure these systems run at their best and predict vulnerabilities before they arise.

API of the Week: OpenMarket Powers Global SMS with Powerful API

April 12, 2016



SMS has quickly established itself as an import part of the application programming interface space – primarily because it allows companies to deploy applications and services which take advantage of a communications mechanism which is personal, immediate and secure. Moreover, it enables so many spaces to be more efficient. For example, for the medical and restaurant spaces there are appointment reminders and reservations updates. It can further provide a second factor in authentication - providing a helpful security boost.

Masergy's People-Directory Vision Has Potential

April 11, 2016

Dean Manzoori describes Masergy as a technology company which own and manages the world’s largest global private network providing cloud network, managed security and UC as a service. To ensure the highest level of quality, their UC platform is embedded in the fabric of their global network and the UC PoP is the same as the MPLS PoP.

See Dean interviewed by TMCnet at ITEXPO in Florida

In a recent live interview with me, Dean explained the company has 100% in-sequence packet delivery, no packet drops and under one millisecond of jitter. They can in fact provide forensic information on every call made and get a MOS score as well.

This allows a company to see packet loss, latency and jitter – if any is related to call quality.

Tadiran Aeonix UC: A Unique Play for the Channel and MSPs

April 11, 2016

Tadiran has always tried to out-innovate its way to success. In fact they have recently innovated on a few fronts at the same time. Their Aeonix UCC solution is proudly offered on the Amazon Marketplace – one of the few available on this platform. Interestingly, when I did a search for the term PBX, Tadiran doesn’t show up.

Vonage Goes Full Speed Ahead to Major Global Phone Company

April 9, 2016

I predicted the purchase of M5 by ShoreTel back in 2012 could get Vonage to consider going after the business space and a year later they purchased Vocalocity and a suite of companies to enable them to not only target the small business market but all the way up to the largest of the large companies. In an exclusive interview with Clark Peterson, President of Vonage Business Solutions, I got to learn a great deal about what is happening at the company.

Through three channel-based companies they purchased, they now 600,000 business seats as compared to 1.9 million on the residential side. Clark touted the fact that his company has better financial stability than most of the others in the space.

Why Our MSP Wants to Switch back to Kaseya from LabTech

April 8, 2016

I have been fortunate enough to cover the technology space – literally since the 80s and 90s – being immersed in the latest and greatest tech in the world and reporting on it to you. Back when magazines were all the rage, I was fortunate to launch one called CTI – which focused on the convergence of voice and data and later Internet Telephony Magazine which focused on IP communications and VoIP.

One thing missing in my decades of being in the media business was real-world experience. In other words, the hands-on knowledge you can only glean from installing and maintaining systems yourself.

Recession Coming? Fusion Says Things Are Getting Better

April 6, 2016

The telecom market was once said to be a great predictor of recessions – in fact it’s been said in the industry that back when all phones were wired, the first companies to know bad times were coming were the RBOCs or regional Bell operating companies such as Pacific Bell, etc. I couldn’t help but think of this when I spoke with Russell P. Markman, President - Business Services at Fusion. Especially in light of "economic downgrades from the IMF.

Fusion has a broad range of products and services from fax to conferencing and SIP while they target carriers, call centers and businesses with their various offerings.

NTT DATA Adds Dell Services. Touts Cloud Offering, NFV Success and Agent Growth

April 3, 2016

There is some interesting timing in NTT DATA’s decision to purchase Dell Services in order to become a leading Global IT service provider. Before we get to that however, it’s worth noting the deal is valued at more than $3 billion has already helped Dell’s debt reduction and a ratings increase as it acquires EMC.

For NTT, The combined companies will offer expanded BPO capabilities with a focus on the healthcare and insurance markets.

Other benefits of the acquisition will include an increased infrastructure platform footprint, with Dell’s U.S., U.K.

Featured Events