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Rich Tehrani
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January 2017

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Broadsoft CEO Not Happy with Trump Immigration Policy

January 31, 2017

Silicon Valley is not happy with president Trump and CEOs all seem to be coming out with statements which oppose his actions. Actually, tech companies beyond the valley seem to hold the same views.



BroadSoft CEO Michael Tessler is no exception. He's been a past speaker at ITEXPO (see above) and a visionary in the IP communications space for many years.

He recently said: 

“Today, I am frustrated to be an American. The recent executive order from our new president is an outrageous attack against the values of this country.”







Congrats to Broadvoice on Worker Benefit Expansion

January 30, 2017



Quick hats off to Broadvoice for expanding worker benefits... You probably know TMC launched the Tech Culture Awards last year (winners) to celebrate the best tech cultures. As a result, we like to highlight companies which are doing their part to provide enhanced work environments.

In this case, the company has expanded the paid leave times for new moms and dads to 12 weeks. Paula Bernier has more on what the Broadvoice is doing.

Its a great trend and hopefully this positive press will encourage the companies who are able - to strive to provide the best possible environment for their team(s).

TMC is working to raise awareness of such job-related issues via its Tech Culture Awards program.









See Next Big Thing From Digium @ITEXPO

January 26, 2017

Cloud and Debt did Avaya in

January 24, 2017


8x8 has seen its stock triple in the past five years as they move upmarket and take share from telecom hardware players. Interestingly, this increment is the exact same amount of time its been since ShoreTel acquired M5 to provide cloud solutions to customers.

This is what we said at the time:
Cisco may now be forced to buy 8x8 and Avaya will likely make a move as well. This move could even push Vonage to go after the SMB space. Mitel is an interesting question - they have leading edge tech but a troubled stock to use as currency.



Broadsoft UCaaS Leader - See Them Live @ITEXPO

January 23, 2017

IHS Markit has named Broadsoft the global Unified Communications as a Service (UCaaS) platform leader, with 38% of the total worldwide UCaaS seats running on its platforms, as of the second quarter of 2016.  According to the IHS study, the BroadSoft UCaaS global market leadership position places it ahead of its closest competitors.

“The UCaaS market today is comprised of pure-plays, network operators, cable MSOs, ISPs, system integrators, and traditional premises-based vendors. With a multitude of options, things can be confusing for businesses trying to find the right provider and service to fit their needs,” said Diane Myers, senior research director of VoIP, UC, and IMS for IHS Markit and author of the fourth quarter 2016 Analyst Insight report.

New Obama Immigration Rules and Trump's Lower Taxes and Regs to Boost Economy

January 20, 2017

Before Donald Trump gets inaugurated, its worth noting that the U.S. Government finally did something right when it comes to immigration. For the last 16 years - even after 9/11, both parties decided having an open southern border where sex-traffickers and drug dealers were free to come in was in the nation's best interest.

Sure - for the Republicans - this was a byproduct of Chamber-of-Commerce requests to allow cheap labor into the country. For the Democrats, they just saw new voters coming in.

Both parties were responsible for getting Trump elected as his core campaign promise was to secure the border which should have been secured after the World Trade Center attack, if not before.

Instead of focusing on high-value immigrants like other countries - those looking to create businesses in the U.S., we have let in millions who undercut the jobs of citizens - working for far lower wages.



The good news is President Obama finally addressed this issue - allowing job creators to stay in the country.









Good Morning, Quick Shout Out to IoT Evolution Sponsors - Thanks!

January 20, 2017

Hope to see you at the show in a few weeks in Fort Lauderdale, Florida!


2017 IoT Evolution Sponsor Showcase ATTENDEE CENTER EXHIBITOR CENTER SPECIAL EVENTS MEDIA REGISTER NOW  
2016 IoT Evolution Sponsor Showcase
 

Corporate Sponsor: Cradlepoint
Cradlepoint helps distributed and mobile enterprises extend, augment or complement their existing network infrastructure with Cloud-Based Wired & Wireless WAN Solutions. Cradlepoint solutions power the always-connected distributed and mobile enterprise—joining data, cloud, security, and the evolving IoT with intelligent networking.

To learn more about Cradlepoint, come see them at the IoT Evolution Expo, February 7 to 10 at the Greater Ft. Lauderdale/Broward County Convention Center in Ft. Lauderdale, Florida. To find out more about how you can appear in this Showcase, or to join us at IoT Evolution Expo, email Matt Gleeson now.







How ITEXPO Has Transformed into THE Communications Event

January 19, 2017

Recently, we have had a great deal of feedback from attendees commenting that ITEXPO in Florida (Yes, Florida, in February – and airfares are literally dirt cheap) has evolved to become THE communications event – for the Americas and beyond. We are humbled by the comments but the credit goes to my team who tirelessly looks to improve each event with fresh new content.

An analyst told me once that the show is so full of information that you run around like a chicken with your head cut off, except he said it Yiddish which made it sound more exotic.



I wasn’t sure at the time if it was a compliment but in a way it is the testament that the show has so much important information that you really need a team to cover it all.



The Deskphone Market... it's Alive; it's Alive!

January 19, 2017

The deskphone market has been left for dead by many but there is still room in the space for the device to evolve and become become a more integral part of your UC strategy. The ideas is simple... What if your deskphone became a colleague of your mobile, allowing you to have the advantages of the deskphone and mobile while leveraging the best of each from the other.

It may sound complicated but in reality, the idea is to allow calls to flow in either direction while allowing you to remote into your deskphone from anywhere.





Allworx came by TMC HQ and showed their new phones off to us last week and we remain impressed.

Congrats to TMC Customer Phone.com

January 19, 2017

Hats off to Phone.com for big customer wins in 2016. The cloud communications company landed new partners and clients like StructuredWeb, Liftmaster and The City of Newark.  In addition to an expanding clientele, the product suite augmented with a new and improved API to aid in iOS and Android apps, as well as Web collaboration, video conferencing, call presence and the phone system in general.



Building on the momentum of 2016, this February, Phone.com will be well represented at the The Communications and Business Transformation event of the year, ITEXPO. VoIP pioneer Alon Cohen will be participating in the panel discussion, “Bringing Telecom Innovations to Market Faster with APIs,” and Joel Maloff Senior Vice President at Phone.com and industry veteran, is moderating several others.

In addition, Phone.com has been sponsoring the Virtual Office online community for many years (thanks!), allowing TMC to cover the news and happenings in the space and bring the UC, UCaaS and Hosted VoIP communities together online.









Most Successful Woman in Tech Earns $41 Million!

January 16, 2017

There has been tremendous emphasis on increasing diversity in the tech world... African American representation has been quite low, so has Hispanic and female participation. The reward however, if you make it to the very top can be quite good.

A recent CNNMoney report highlights a handful of top female earners in tech and various other industries and the results are fascinating. It's really great news.



  • Oracle CEO Safra Catz occupies the No. 1 position.






8x8 CEO Discusses Communications 2.0 and Going For the Win

January 15, 2017

 Communications is often sold as a commodity. What once cost dollars a minute is often free today but everyone knows that if you can find a way to take a commodity product and alter it – even slightly, you can charge more and become very profitable. Starbucks is a great example and so are the numerous frozen yogurt chains around the country able to charge more per customer than analysts ever thought was possible.  

In a recent conversation with 8x8 CEO Vik Verma, he explained his vision for the hosted voice company and the market as a whole.

Raven Guru The "Just Right" Marketing Agency

January 13, 2017

Not too big, not too small. All the experience, none of the fat.



David Byrd is one of the more experienced marketers in the tech space... He's worked at a large telco, a startup SIP trunking company, an RLEC, an MSP and more. He knows his stuff and is now out on his own with a unique offering for the tech and telecom space.

ERICA Wants to be Your Contact Center Agent, All of Them

January 12, 2017



Automation is indeed sweeping industry after industry - Amazon just ordered 45,000 new robots, the U.S. Military is sending drone swarms from airplanes and AI is helping all companies become more productive and efficient. Recently we wrote about ERICA from Mobilize - an automated contact center solution which minimizes the need for live agents.

We received numerous questions about ERICA so we reached out to Loris Johnson Vice President, Strategy and Business Development at Mobilize to learn more. Here is our interview:

How did you come up with the idea of ERICA?






TMC is More of a Lead Gen Company than You Thought

January 12, 2017



Apologies in advance for the commercial message but I wanted to thank the tech community for choosing TMC this past year as your lead generation partner. We've delivered tens of thousands of leads consisting of things like CIOs, CMOs, IT managers and other titles from the Fortune 100 on down.

Of course we also want to thank the readers of TMC products and services who choose to learn more about the products our sponsors are offering. Things like cloud services, ERM, CRM, contact center, hosted UC, mobile UC, videoconferencing, headsets, cybersecurity solutions, etc.

It's been a wild ride and aligns with our continued mission of bringing buyers and sellers together through community building. We invite you to learn more from the PDF.











We Called The Fiat Chrysler Emissions Cheating in 2015

January 12, 2017

After we learned that Volkswagen had cheated on government emissions tests in 2015 by having the engine perform differently in test circumstances than normal driving mode, we gave our thoughts and analysis. This crime was especially egregious because Volkswagen saved thousands on the manufacturing costs of each car by eliminating the urea tank and related plumbing. They then claimed they had invented a clean diesel technology and actually became a darling of the green culture.

It really was the auto equivalent of a Ponzi scheme in many ways.

They simultaneously undercut competitor pricing while screwing customers and regulators.

We surmised that something like this couldn't happen without CXO knowledge. There is no way your car claims to beat rivals Mercedes and BMW with better and cheaper technology and the CXO suite doesn't ask how it's done.





Just 18% of Computer Science Degrees go to Women

January 11, 2017



It seems, there are subtle messages we send to girls in school which may keep them from pursuing STEM study and careers. Yes, tech is considered by many to be nerdy and many women aren't huge fans of being called nerds... Who is? Silicon Valley Billionaires of course. 

Stay Away From Best Buy Geek Squad?

January 11, 2017



Best Buy Geek Squad has been in the middle of a storm of media criticism as it seems the FBI has paid one or more of their workers for reporting information about illegal material on laptops. A child pornography image in a space on a laptop inaccessible by an unsophisticated user caused an indictment. In addition, the defense attorney in the case believes the Geek Squad search was “extracurricular” to required repairs. Best Buy says they are required to report illegal activity to the authorities.

NYC or France, Where Would You Locate Your Company?

January 7, 2017

New York City – whose moniker is “The City that Never Sleeps” has pushed to ensure your company never sleeps and in today’s connected and digital economy, this may be the difference between success and failure.

If you had a chance to choose a western region to locate your company and you had the choice of just New York City or France, which would you choose based on recent events? Moreover, if you had to make your decision largely based on recent government actions – let’s the last few weeks or so, which would you choose?

In other words, we are going to put aside tarriffs, currency, minimum wage, taxation, regulations, the availability of a solid slice of pizza, baguette or the availability of fine wine.

As we reported on Christmas Day of last year, France has a new law which allows people working for companies with 50 or more people to negotiate to not work after normal business hours.

T-Mobile Leapfrogs U.S. Carriers Again with Digits

January 6, 2017

It was actually over ten years ago when we wrote about Mobile Stick from Bridgeport Networks (now part of CounterPath), an innovative device you plug into your laptop so you can take your mobile calls on your laptop. The idea was to allow carriers to leverage VoIP to add value to their core offerings. For some reason, the idea just didn’t catch on at the time.

Fast forward to a few years ago, WiFi calling has come to most carriers allowing the cell call to be taken via VoIP.

Apple's Reliable Trick is Failing, Blame Russia

January 5, 2017

Minimalism, especially when it comes to ports is one of the reasons Apple computers and phones were more like artwork than electronics. They really took the best ideas of B&O and brought them to the mass market. Who doesn’t recall using the Apple iOS keyboards devoid of a delete key for the first time and thinking, hey, maybe Apple is right… We really don’t need this thing after all.

This worked for the company… We thought we needed replaceable laptop and phone batteries… We were wrong.

2017 to be the Year of Blockchain, Bitcoin and Fintech

January 3, 2017

Cryptocurrencies are fascinating as they act as a commodity and are simultaneously a technology application. Bitcoin mining for example gets cheaper as Moore’s Law decreases the price of processors. With this in mind, in 2013, we gave you 15 reasons why Bitcoins were better than gold. Then something bad happened – hackers started to steal bitcoins – tens or hundreds of millions of dollars’ worth at a time.

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