Month: March 2018

NEC Brings Tech Edge to UCaaS

NEC has been a technology leader in the communications space for decades and as the market has evolved to UC
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RingCentral UC is Eating the Enterprise

According to a RingCentral report From Workplace Chaos to Zen: How App Overload Is Reshaping the Digital Workplace, when it comes to
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Genesys Bought Altocloud Because AI is the Future

Genesys has completed the acquisition of privately-held Altocloud Ltd., a cloud-based customer journey analytics provider founded and led by CEO
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How Tech Helped Nab the Austin Bomber

As tech permeates a greater part of all our lives, it is becoming more and more difficult to pull off
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What We Got Wrong and Right in our 2017 Predictions

On December 9, 2016 we made the following predictions. Some we realized were ahead of their time but we figured,
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IoT and Blockchain Could Stop Package Bombers

The people of Austin are being deluged with package bombs. Within a few weeks, there have been packages left on
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Talkdesk Really Differentiates with Enterprise Contact Center

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with
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WWIII: Fight Between BigTech AI, Regulators and Lawyers is Coming

The EU’s GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation
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EU GPDR Devastating to AI

Very important guest blog post originally found on Techzone360. Last September, a U.K. House of Commons committee concluded that it is too
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The Real Reason Trump Blocked the Broadcom, Qualcomm Merger

U.S. regulators will often stop mergers and acquisitions because they are bad for the public in some way. Too much
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