Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

May 2019

You are browsing the archive for May 2019.

Longview IoT Boosts Energy and Wireless Efficiency

May 20, 2019

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.

One company has focused on all of these areas as well as others with solid success.

To learn more, we spoke with Brad Bush of Longview IoT who explained, as part of Carnegie Technologies, the company is uniquely positioned as part of a deeper family of companies.

Brad went on to explain Longview has an end-to-end solution which supports most of the world. It consists of sensors, cloud, gateways and applications.

The company recently announced a new gateway and microgateway as well as other products such as a fill sensor, air quality sensor and more.

The products while interesting are also proof-points for the company's new Super-B protocol which is designed to boost the efficiency of IoT networks and devices.

It offers eight times the capacity of typical LoRa solutions utilizing TDMA-type channelization - this means the sensors and network use precise timing to ensure collision detection and mitigation issues common on many networks, is replaced by orderly and efficient time-slot-based communications.

Hybrid geolocation with GPS, triangulation, and RSSI accurately identifies asset location and minimizes battery consumption. Wi-Fi voice and messaging built into gateways provide total communications solution for remote areas. Solar power battery backup allows for remote installations and a proprietary firmware-over-the-air upgrade algorithm reduces the need for in-field support.

In addition, the company tops LoRa 128-bit encryption with physically unclonable fingerprint or PUF based on technology from IntrinsicID to minimize the potential for device spoofing.

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

May 17, 2019

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything else to reduce the need to hire and train people. Customers have been getting used to less human, less personal service, for decades.

Perhaps since the ACD was created.

The LA Times reported the worsening of service as a byproduct of a tight labor market last year and Forbes reiterated the challenges the industry faces a few months back.

We came across a fantastic way to improve the quality of service - so much so that it is able to instantly turn customers and even prospects into devoted, raving fans.

Customers these days want companies that stand for something - they want to believe in the mission of the entity they give their money to. They are looking for more personal connections. 

It's actually an interesting trend considering human relationships have become more shallow and disposable thanks to dating apps and social media.

Perhaps humans are looking for something to cling to.

Huawei Places the World's First 5G VoNR Video Call

May 17, 2019

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei Mate 20X 5G phones on a 5G standalone (SA) network. The test call was organized by the IMT-2020 (5G) Promotion Group and was part of its China 5G enhanced technology research and development tests. The success of the call lays a solid foundation for optimizing 5G commercial devices' user experience, and marks the maturity of the 5G end-to-end ecosystem.

The Chinese tech and telecom giant has a product line which pits it against Cisco, Ericsson and Dell - all in one, yet U.S.

IGEL Advances Future of Work

May 16, 2019

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal Management Suite (UMS). These solutions comprise a more secure, manageable and cost-effective endpoint management and control platform across nearly any x86 device. 

In addition, they are no stranger to the future of work - in 2016 they were educating the market in VDI and single-sign on: 

Virtual workplaces are also better for the environment, with market analysts at Gartner estimating that the IT industry’s share of global CO2 emissions is at 2 percent. Recent studies conducted by the Fraunhofer Institute for Environmental, Safety and Energy Technology in Germany, revealed that a combination of IGEL endpoints and virtual desktops based on VMware View proved to have 47 percent less of an environmental impact than a similar, PC-based environment.

Tata Communications and Cisco Collaborate on SD-WAN

May 16, 2019

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud native hybrid network. The combination of Tata Communications’ IZO cloud enablement platform and Cisco SD-WAN is a fully-managed, global solution that gives businesses greater control over their digital infrastructure, the ability to securely connect any user to any application location, and provide the assurance of application performance needed to support successful digital transformation.

The two companies already work together well: Webex Teams, cloud/collaboration and UC, for example, are services they partner on. 

Tata Communications’ cloud and hybrid networking capabilities are underpinned by the company’s global tier-1 Internet backbone and partnerships with major cloud providers, including Amazon, Microsoft, Google and Alibaba.

How to Win the 50-Year-Old China Trade War

May 15, 2019

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade problem with China.

They agree on little if anything.

See Opposites attract: Even Steve Bannon and Tom Friedman agree Trump is right to attack on China trade for more.

You may recall, we were the original canary in the coal mine - we registered a site, Lost American Jobs in 2003, before it was on anyone's radar. We regularly detailed all the jobs being lost. Here is a snapshot from the WayBack Machine.

The bottom line is the following.

China needs the U.S.

Extreme Elements Enables The Autonomous Enterprise

May 15, 2019

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan Dulac, Vice President, Solution Strategy, and Abby Strong, Management and Marketing Leader said everything is changing – we are in a time of digital transformation. More devices cause more security risk.

Dan explained the inherent push-pull friction of balancing flexible software solutions with adequate security.

Cloudability Leads FinOps Revolution to Optimize Cloud Management and Efficiency

May 7, 2019


is a platform that helps organizations that run in the public cloud to better optimize the economics. We bring financial accountability to variable spend while allowing you to move more quickly and innovate with oversight,” said JR Storment - Cloudability co-founder, “We manage $9 billion of cloud spend now with some customers in 9 figures.”

The company provides visibility and recommendations to allow you to improve the unit economics of your cloud spend.

JR explained we have hit a point where businesses are using software as a primary way to deliver value to customers.

3D-Printed Homes to Replace Those Lost in Panama City, Florida

May 6, 2019

Our pal Mike Ross - who has been in tech and telecom as long as we can remember lives in Panama City, Florida where a devastating Hurricane Michael hit and devastated much of the city.

No doubt, you have seen Mike and other members of his family at ITEXPO as he has been to virtually every single one. He has had a distinguished career at Dialogic, Rhetorex, Aculab, 4PSA, etc.

He has an initiative called New Community HOMES and he hopes to rebuild much of what was lost. According to Mike:

The city of Panama City is granting me a parcel of land and paying me to build a spec home for the community to see later this year.  I've added an architect to my team to design some very attractive coastal cottage workforce homes.

Cure Charge Anxiety with the Versatile ChargeHubGO+

May 6, 2019

One of the biggest challenges many of us face is charge anxiety and this problem has gotten worse thanks to USB-C.

Personally, we have devices which use Micro USB like our Jabra Elite 65t wireless headphones and Anker Fast Wireless Charger Stand.

We use Lightning for our Apple iPhone XS Max and USB C for a 12.9" Apple iPad Pro.

For a short while we also had to carry a USB to USB-C cable to connect our SurfaceBook gen 1 to our iPad but now that we have a SurfaceBook 2, we have a direct USB-C to USB-C cable.

So when we travel, we take all these cables with us.

What about when we can't take a backpack? How do we decide which cables to take with our backup battery that we often need?

We have found the absolute perfect solution!

The ChargeHubGO+ 5000 mAh All-in-One Charging Solution is the most versatile solution to charging on the go, we have ever seen.

This 5000 MaH battery has two cables built in. A Lightning and USB-C.

How To Secure the 2020 Election

May 4, 2019

Securing any election generally can be broken down into a few areas. Disinformation, hacking campaign officials and vote tampering.

Here is how to address each:

A) Disinformation cannot ever be solved for a number of reasons. For over two years the most esteemed news agencies in the United States have been telling their readers there was collusion between Russia and the Trump campaign. It was a conspiracy theory to think the FBI made it all up to cover for spying.

Every top news station and newspaper told us this incessantly.

Future of Work News: Dell, Microsoft, Walmart and Stripe

May 3, 2019

Its been a big week for the Future of Work. Perhaps the biggest news came from Stripe – they decided their fifth engineering hub will be remote. David Singleton, CTO said:

Stripe has engineering hubs in San Francisco, Seattle, Dublin, and Singapore. We are establishing a fifth hub that is less traditional but no less important: Remote. We are doing this to situate product development closer to our customers, improve our ability to tap the 99.74% of talented engineers living outside the metro areas of our first four hubs, and further our mission of increasing the GDP of the internet.

Featured Events