Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Inhance Trade from Inhance Technology Keeps Mobile Customers Coming Back

September 24, 2015

One of the most important aspects of the wireless market is the smartphone trade-in program as evidenced by recent news that Apple now offers its own upgrade program and Sprint tried to outdo the entire industry with a paltry $1 per month upgrade plan for customers with iPhone 6 trade-ins purchasing a 6s.

In a conversation I had recently with Inhance Technology, I learned 90% of customers don’t come back to the same retailer they purchased a device from. The company has a solution to help improve the odds of attracting a customer back into the store to upgrade. Their recently announced the Inhance Trade program which uses a variety of mechanisms to target specific devices, plan a specific action and determine when the action should take place.

Why you Should Hold Off on iOS 9

September 17, 2015

I bit the bullet and downloaded iOS 9 yesterday – right at the start of TMC’s on the road show tour of Dallas, Texas where I was meeting a number of companies in the area and learning about their upcoming news and more.

iOS 9 is amazing – it is much better than iOS 8 – especially on a tablet where PiP video and multitasking can really amp up productivity. There are lots of great new features like enhanced locations on maps – transit directions – Siri makes smarter suggestions, notifications come in order of receipt, 6-digit passcodes are allowed and so on.

The challenge, of course always is what apps will break when you upgrade.

Taoglas Adds Ecommerce to its Cable Solutions

September 13, 2015

Getting the correct custom RF cables, which are used in a wide range of wireless solutions, has long been a frustrating and overly lengthy process for engineers but now Taoglas has modernized the procedure with a new online cable assembly wizard that revolutionizes the whole transaction.

Dermot O’Shea, President of the company, explained to me at the CTIA Wireless show in Las Vegas, that his company has taken human interaction out of the equation. Although his company has manufactured cables in Taiwan for many years, he says the company’s new location in San Diego, CA will address the needs of companies who can’t wait for the cables to ship from overseas.

In addition, the company has new antenna solutions for IoT and has recently opened an office in Munich, Germany to serve the automotive among other markets.

Accuris Networks Helps Stich Together Cellular and WiFi Networks for Carriers and ISPs

September 13, 2015

This past week saw the launch of a plethora of new Apple devices – specifically two new phones which will shoot and edit 4K video as well as a new iPad Pro which sports a massive 5.6 million pixels. Moreover, the phones have 12MP cameras which replace the previous models which had 8 MP. That’s a 50% increase in potential pixels in photos. What this means, is even more demands on wireless broadband networks as these phones hit the market.

InfoVista and Ipanema Technologies Poised to Enable New Carrier Services

May 27, 2015

The WAN optimization market is expected to more than double in size from 2014 to 2019 eventually hitting $12.1 billion according to MarketsandMarkets. It’s no wonder - Cyril Doussau de Bazignan explained to me in a recent meeting that as more companies adopt SaaS, they have the challenge of ensuring critical applications have adequate performance at the expense of applications which are secondary in importance.

Cyril works at InfoVista, a leading provider of IP and RF planning, assurance and optimization software solutions and they recently acquired WAN optimization and application performance leader Ipanema Technologies. He went on to say CIOs have to deal with the challenges of a multitude of applications running on their network while at the same time, enterprises are looking to offload more traffic to the internet to save money.

HP's March into Simplifying NFV

May 22, 2015

Arbitrage is one of the great opportunities which presents itself repeatedly in tech. In the nineties, something called international callback allowed am international caller to dial a number in the US and hang up – only to have a US-based call at a lower per-minute rate initiated on their behalf. Many hundreds of millions of dollars were spent on this market for hardware, software and service thanks to the arbitrage opportunity to save money on calling minutes.

VoIP continued this trend with even greater arbitrage and carriers spent billions on equipment to save money carrying phone calls on networks.

GENBAND Perspectives 15 Live Blog #GBP15

May 18, 2015

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010.

The live blog officially starts tomorrow at 9:00 am - to get up to speed I met with Catherine Berthier, Sanjay Bhatia and Dennis Watson. This is what to expect this week:

We’ll here about progress with the Fring Alliance, Nuvia cloud UC as well as Kandy proof points.

There will be lots of discussion regarding network modernization.

QualiSystems Boosts Automation of NFV, DevOps and SDN

May 11, 2015

One of the more interesting vendors at Interop 2015 was Qualisystems as the company allows companies to automate many manual tasks in order to more efficiently develop, manage and deploy jobs in the cloud and on legacy computing environments. Alex Henthorn-Iwane, VP, Marketing explained his company designs solutions for non-programmer teams. Moreover, they help create an environment as a service – a set of cloud offerings for a private cloud. They take very complex infrastructure and make it more agile and continuous, like what they would run on Amazon AWS.

He went on to explain, quite often engineering has one cloud, testing has another and deployment could be in yet another cloud.

Stratus Technologies helps Boost the Efficiency and Fault Tolerance of NFV

April 22, 2015

As telcos become software telcos, they are beginning to shed some of their bespoke, proprietary hardware in exchange for NFV software running on OTS computers from white box companies, Dell, HP, Cisco, etc. This move follows similar trends in many markets – thus we’ve seen opinion pieces about how software is eating the world.

It’s all about abstraction really. Software running on smartphones for example can replace fixed-function remote controls.

Exclusive Interview with Aricent's Frank Kern at MWC 2015

April 3, 2015

It’s been a few years since I've covered Aricent (2012, 2009, 2006) but as fate would have it I was fortunate enough to interview Frank Kern, CEO at MWC 2015. This is one of the companies behind many of the products we use and one you likely don’t know a great deal about. It’s owned by KKR and Sequoia and is a pure-play product innovation services company – Kern explained his they don't do IT and BPO like others in the space.

Another differentiator is the company’s core strength is connectivity and there is a great demand for such services at the moment.

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