Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

4G

Slowly, New York Subways get Cell Service

September 23, 2011

GSM customers rejoice, finally you will be able to use your cellphones in the subways of New York. As someone who has gotten lost navigating my way around down there, I am grateful this day has finally come. AT&T and T-Mobile customers will be the first to enjoy this new service which will be a godsend for tourists who like me aren't that familiar with how to get around the tunnels crisscrossing the Manhattan underground.

According to the New York Times:

The pilot program will introduce cellphone reception to the C-E platforms at 23rd Street and Eighth Avenue and three other stations along West 14th Street: the A, C, E and L platforms at Eighth Avenue; the F, M and L platforms at Avenue of the Americas; and the Seventh Avenue station that serves the Nos. 1, 2 and 3 lines.

Sadly, the project was stalled due to financing issues - lets hope we see coverage throughout the entire New York subway system and soon.




The Bittersweet Pandora HTML5 Update

September 21, 2011

Bittersweet only if you use Apple iOS devices.

As a huge fan of HTML5 and someone who is even involved in putting on  DevCon5 conferences covering the space I was thrilled to see the new Pandora HTML5 interface. Likewise I was disappointing to see I couldn't run the Pandora HTML5 environment on an iPhone browser natively and thus sidestepping the Apple iTunes App Store.

The look of the new Pandora based on HTML5


I have a request out to the company to see if there is an Apple limitation at work here or whether the company has intentionally hampered the app on iOS. As most of us know, playing media on the iPhone requires using their embedded player so my educated guess is there is an Apple issue here.

And before I posted I walked down the hall and tested the new HTML5 site on Erik Linask's Android-based smartphone and guess what. It worked flawlessly.








AT&T Responds to DOJ - What They Missed

September 9, 2011

AT&T responded to the DOJ regarding the blocked T-Mobile USA acquisition saying that the proposed merger would be good for consumers as it would allow AT&T to gain access to T-Mobile spectrum allowing their call quality to improve and the number of dropped calls to be reduced. This in turn they argue would lead to lower prices. Ma Bell 2.0 continued to explain that the wireless business is fiercely competitive which has resulted in lower prices over time.

The interesting takeaway here is that there is nothing new being argued.

How Tech Improves Dentist and Car Dealer Communications

September 7, 2011

Last week I received an automated text message from my dentist confirming my appointment this week. They requested I confirm as well and I did. Today, I received a call from my car dealer telling me the car told the dealer it needed service. Some M2M device connected to the diagnostic system sent a signal no doubt letting the dealer know to reach out.

Why Blocked AT&T, T-Mobile USA Deal is Good for Growth

August 31, 2011

Critics might say, in the history of M&A, it is difficult to recall one instance where more jobs were created as a result of two companies coming together. Yet this is the argument AT&T has been making for just less than three months after the merger announcement with AT&T and T-Mobile USA was announced. In part the argument was reinforced by the company's commitment to bring remote call center jobs back to the states.

Moreover, AT&T’s claim that this merger would be good for consumers is an interesting one as critics might say it is fairly easy to argue either side.

Suggestion: Apple's First Move Without Steve Jobs

August 25, 2011

Apple went from computer innovator to little more than a joke. Then Steve Jobs returned and since then, the company has become the absolute leader in tech, consumer electronics, wireless, tablets, music, entertainment, app stores, retail, industrial design and those are just off the top of my head. Jobs also turned Pixar into a multibillion dollar company and created movies destined to become classics.

Jobs did more than create new products and industries, he was savvy enough to lock up supply chains for hard disks, displays and other products keeping the competition scrambling to not only copy the company but to produce products in quantity.

The momentum the company has is incredible and in the tablet and music player market, the company is virtually untouched. Moreover, I fully expect an Apple TV (a real television I mean) in the future with even better integration with online video options.



ITEXPO West 2011 Austin Highlights

August 23, 2011

Before all ITEXPO events I do a final proofread of the show directory and this one may be the biggest ever at 132 pages with tabs (just doing our part to support the economy). We will post a PDF version soon so you can see what’s in it but until then, here are some highlights that caught my eye:

Keynotes & Exhibits Tuesday, September 13th at 9:15 AM we have Ian Pennell from Cisco and at 4:30 PM-5:30 PM we have keynotes from Siemens and IBM followed by a Grand Opening Networking Reception sponsored by Interact from 5:30-7:30.

Wednesday, September 14th at 10:00 AM – 11:00 AM we have keynotes from Polycom and DHL followed by exhibits from 11:00 AM- 4:00 PM. Then at 4:00 PM there is a Cocktail reception sponsored by Rackspace Hosting and at 4:45 you could win a pair of mountain bikes from Mellow Johnny's Bike Shop - an Austin Institution ( I am told).

20 Millions Reasons WiMAX is Here to Stay

August 22, 2011

Wait a minute. The common wisdom in the wireless world is that WiMAX lost the war to LTE. But with the news that the standard has passed 20 million subscribers, is it time to rethink that premise? The answer is that in many cases incumbent providers have opted for LTE as their 4G standard of choice and as a result, WiMAX is going to remain somewhat nichy.

Death of the PSTN a Major ITEXPO Topic in Austin, TX

August 18, 2011

In 1997 when TMC announced the launch of Internet Telephony Magazine – the world’s first publication on IP communications I met with dozens of skeptics who told me emphatically that the technology was a hobbyist toy and not something you make a magazine out of. People at the COMDEX event I attended were sure it wasn’t the birth of a new industry. Fast forward about 15 years and now because of VoIP and wireless (which when 4G goes mainstream will also be VoIP-based) – not to mention social networking, there is serious talk about killing the traditional circuit-switched telephone network or PSTN by 2018!

This is huge news and the ramifications are massive – not only for investors but for companies in the telecom and datacom spaces looking to figure out how to navigate a changing telecom landscape.

Got Big Telecom Data? You Need Infinity Ear from Empirix!

August 16, 2011

OK, this isn’t a real product name – yet but you could potentially help pick it – be sure to let the company know if you have a name for their new product line.

I sat down with Tim Moynihan and Gordon Eddy of Empirix at SpeechTek and was happy to hear the company has been experiencing double-digit growth. Testing companies like Empirix are a great barometer for the markets they serve as they grow with the percentage of deployments in the spaces are in. In this case, the company is seeing increasing orders as a result of the migration to IP so SIP trunking and SBC deployments have really helped the bottom line.
Moreover, companies are seeking out testing services from Empirix before they deploy CRM, call center and UC services.

Mergers have been another positive factor in the company’s growth as companies have to ensure their disparate systems can interop smoothly before they go live as part of a more seamless network of communications systems.

An interesting area of expansion will be introduced this fall – analyzing “big data” for the telecom space. The point here is big data is being scraped and analyzed with positive results in data centers but there has been a lack of tools to do the same in the telecom space.






Featured Events