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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

4G

Intel Buys Way into Tablets While $99 may be Microsoft Sweet Spot

April 16, 2014

Intel recently reported earnings and the takeaway is the company is going to focus more on Android and ramp up subsidies to get into more OEM tablet designs in Asia and elsewhere.

Intel said that its Windows tablets are shipping in numbers which barely register in their quarterly numbers. Obviously this isn't a positive development. To put this in perspective, out of the five-million processors the chip behemoth shipped for tablets, as little as 10% were for Windows. It seems many analysts are convinced that for Windows devices to be successful, they need keyboards and to some extent this makes sense as tablets are typically described as consumption devices.

Tiscali to be one of the First Software Telcos

March 27, 2014

The traditional telco is dead – the case for moving to COTS technology is just too compelling. This is a theme I have been espousing for over a year. My readers further know companies like Metaswitch Networks have also been making the case as to why carriers need to start evaluating their software options immediately.

You also know about the cost savings associated with moving to standard servers – power and maintenance savings are a few additional benefits.

Can Apple's Haunted Empire Still Make Hits?

March 20, 2014

Isn’t it funny how much of the world has changed thanks to Steve Jobs? As I sit here at my computer using a mouse and GUI, which Jobs popularized while listening to MP3s, another industry he revitalized, I am fascinated by how much this man changed computing. Over a decade ago, my company TMC launched a show in the biometrics space called BiometriTech and another in the tablet space, Tablet PC Summit. Both shows failed because the companies in the industries failed to make products in volumes that translated into marketing budgets which allowed for a successful conference.

How TextGen Converges Texting with Service

March 7, 2014

Face it, your customers don’t want to talk on the phone, they want to communicate with you the way they do with everyone else, using text. Sure, this is a generational issue but the young are getting older. Moreover, the parents and grandparents of all those kids have learned something very important in the past decade… If they want to communicate with their younger family members, they better buy a pair of reading glasses and learn to text.

But many companies aren’t prepared for a world where customers text them.

MIPI Alliance Works on New Specs for Audio and Sensors

February 27, 2014

In a conversation with Peter Lefkin and Michael Krell of the MIPI Alliance at MWC 2014 we discussed how this ten-year-old alliance was started to help camera chips in cell phones have a common standard and has subsequently evolved to over 45 published specifications for things like display, audio and yes cameras.

Formally, the areas of focus are Multimedia, Control/Data (RF/envelope tracking - many analog technologies), Chip-to-Chip (connecting the application processor to other systems) and Debug and Trace.

New for this show is SoundWire which is an interface for dealing with audio and microphones - this interface is better than their existing SlimBus which wasn't designed for a digital, off-platform world (external speakers, etc).

Sequans Powers Innovative Pinyon Tech LTE Hotspot

February 27, 2014

A very large market for 4G happens to be India but the catch is the population is extremely price-sensitive. In order to provide the country with a solution which maximizes the LTE opportunity for carriers, Pinyon Technologies partnered with Sequans Communications to develop the AirWire LTE WiFi dongle, a unique device designed primarily for home/business connectivity.

Unlike most LTE hotspots, this device is clamshell in nature and packs a relatively huge high-gain antenna. The benefit to carriers is that their towers can be more sparsely located or alternatively the device will use less power.

Xceed Looks to Boost Wireless Test Productivity

February 26, 2014

A major challenge for wireless operators is managing their networks in a cost-effective manner and one company looking to help with the challenge is Xceed Technologies. I spoke with Bary Azmi CEO & President and Asokan Sethu CTO (pictured right-to-left) of the company to learn more about how their Xynergy Correlation Platform helps carriers.

The pair explained that they take any drive-test equipment data and make it visual and actionable, allowing for business and marketing strategies to be more easily developed. Moreover, the company touts its goal of ensuring the data is seamless across engineering and marketing, allowing these departments to "speak the same language."

ResponseTek Looks to Boost CSP Service Levels

February 25, 2014

The fundamental question which drives all business is did my customers have a good experience today. The bigger your enterprise gets, the more difficult it is to determine. ResponseTek holds the entire organization accountable on a minute-by-minute basis to ensure customers get the experience they are promised. When this doesn't happen, you get big churn rates - which can be as high as 20% in the telecom sector.

Comverse Helps CSPs Master the IP/4G World

February 25, 2014

At MWC 2014 in Barcelona, I had a chance to catch up with Yariv Geller the VP, Coorporate Marketing at Comverse to learn how the company is helping communications service providers migrate to a new world of social, IP and 4G. We followed up on my conversation with the company at the show last year which focused on the company's embracing of social networking. He further discussed the company's integration with Facebook allowing carriers to determine the interests of its users. This is acheived via Comverse ONE and its marketing-oriented policy solution (PCRF) and analytics which enable new monetization paradigms.

DTS Listen Helps Boost ROI on Mobile & Video

February 25, 2014

Two-thirds of mobile bandwidth will be used for media streaming meaning consumers need to be engaged in the content and enjoy it or they will tune out says Geir Skaaden (pictured above) of DTS Listen. The challenge he says is how to keep the quality good with limited bandwidth. He says his company enables big sound for your small screen. He went on to explain the cinema sound you experience is the exact opposite of mobile sound today.

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